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Downloader alert

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Downloader alert

Unread postby SteelInc. » April 22nd, 2009, 9:33 pm

Hey,
I recently received a pop up alert from AVG saying that there was a threat on my computer: dreamhive.net/ I apparently got it from opening a website of the same name which had a gallery of paintings on it. My computer is now slow as is my internet. I have Windows XP and a range of anti-virus and anti-malware programs which are saying my machine is clean. Here is my HijackThis logfile. Thankyou

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:08:23 AM, on 4/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
F:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Downloads\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.telstra.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telstra BigPond Home Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Fire-Trust SiteHound - {C86AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O3 - Toolbar: SiteHound - {73F7F495-A325-4C52-BE48-5F97FA511E89} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www4.snapfish.com.au/SnapfishActivia.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 5657 bytes
SteelInc.
Regular Member
 
Posts: 18
Joined: March 17th, 2009, 11:24 pm
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Re: Downloader alert

Unread postby DFW » April 30th, 2009, 3:43 am

My name is DFW, and I will be helping you to remove any infection(s) that you may have.

Sorry you have been kept waiting, the forums are very busy


Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a different computer or infection.





Make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:

1. Start HijackThis
2. Click on the Config button
3. Click on the Misc Tools button
4. Click on the Open Uninstall Manager button.


Click on the Save list... button and specify where you would like to save this file.

When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad here on your next reply.




Please post back

A new HiJackThis Log and the Uninstall List
User avatar
DFW
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Posts: 3229
Joined: September 28th, 2006, 12:23 pm
Location: UK

Re: Downloader alert

Unread postby SteelInc. » April 30th, 2009, 6:12 am

Hello DFW,
Thanks for your reply, here is the Uninstall List:

Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Media Player
Adobe Media Player
Adobe Reader 9.1
Adobe Shockwave Player
Adobe® Photoshop® Album Starter Edition 3.0
Apple Mobile Device Support
Apple Software Update
AVG Free 8.0
Bonjour
CardRd81
CCScore
CR2
DVD Region+CSS Free 5.9.8.5
DVD Shrink 3.2
ESSBrwr
ESSCDBK
ESScore
ESSCT
ESSgui
ESShelp
ESSini
ESSPCD
ESSPDock
ESSSONIC
ESSTOOLS
ESSTUTOR
ESSvpaht
ESSvpot
GEAR driver installer for x86 and x64
getPlus(R) for Adobe
HijackThis 2.0.2
HLPIndex
HLPPDOCK
HLPRFO
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Intel(R) Extreme Graphics Driver
Intel(R) PRO Network Adapters and Drivers
iTunes
Kodak EasyShare software
KSU
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Office XP Media Content
Microsoft Office XP Professional
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Movie Outline 3.0
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
Nero 6 Ultra Edition
Network Play System (Patching)
Notifier
OGA Notifier 1.7.0105.35.0
OLYMPUS Master 2
OTtBP
OTtBPSDK
QuickTime
Security Update for Windows Media Player (KB952069)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB963027)
SFR
SHASTA
SiteHound for Internet Explorer 2.0.0
SKIN0001
SKINXSDK
Sony Ericsson PC Suite
SoulSeek Client 156c
Spybot - Search & Destroy
SpywareBlaster 4.2
System Requirements Lab
The Sims Makin' Magic
Uninstall 1.0.0.1
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VC 9.0 Runtime
VPRINTOL
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows XP Service Pack 3
WinPatrol 2009
WinRAR archiver
WIRELESS
Xiph QuickTime Components
ZoneAlarm
SteelInc.
Regular Member
 
Posts: 18
Joined: March 17th, 2009, 11:24 pm

Re: Downloader alert

Unread postby SteelInc. » April 30th, 2009, 6:13 am

And here is a fresh HijackThis logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:12:56 PM, on 4/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe
F:\Program Files\iTunes\iTunes.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\Downloads\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.telstra.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telstra BigPond Home Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Fire-Trust SiteHound - {C86AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O3 - Toolbar: SiteHound - {73F7F495-A325-4C52-BE48-5F97FA511E89} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.systemrequirementslab.com/sr ... ab_srl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www4.snapfish.com.au/SnapfishActivia.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 5746 bytes
SteelInc.
Regular Member
 
Posts: 18
Joined: March 17th, 2009, 11:24 pm

Re: Downloader alert

Unread postby DFW » April 30th, 2009, 8:35 am

Hi SteelInc

I would keep away from dreamhive.net, my Antivirus also flagged up TrojanDownloader.Agent.IJ trojan

http://www.pctools.com/mrc/infections/i ... .Agent.IJ/

Apart from the 1 alert AVG gave you about dreamhive.net, which probably blocked it, but we will check, are you showing any others symptoms,
like pop ups,unusual hard drive activity and system wide slowdowns did your Internet connection slow down at the same time as the AVG alert.??
Did the online F-Secure Online Scanner ever flag anything?



I would like you to run a online scan and a Malwarebytes' Anti-Malware scan, run this cleaning tool below first.


Please download ATF Cleaner here by Atribune.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Recommend UNCHECKING COOKIES if you rely on system remembered passwords.
  • Click the Empty Selected button.

    If you use Firefox browser
  • Click Firefox at the top and choose: Select All EXCEPT FIREFOX SAVED PASSWORDS
  • Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.

    If you use Opera browser
  • Click Opera at the top and choose: Select All EXCEPT COOKIES AND SAVED PASSWORDS
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your cookies and saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.




Start Malwarebytes' Anti-Malware and select update, then click check for updatesSelect SCAN Tab "Perform FULL Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.[/list]
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.



Go here to run an online scannner from ESET.
  • Note: You will need to use Internet explorer for this scan
  • Tick the box next to YES, I accept the Terms of Use.
  • Click Start
  • When asked, allow the activex control to install
  • Click Start
  • Make sure that the option Remove found threats is unticked, and the option Scan unwanted applications is checked
  • Click Scan
  • Wait for the scan to finish
  • Use notepad to open the logfile located at C:\Program Files\EsetOnlineScanner\log.txt
  • Copy and paste that log as a reply to this topic, along with a new HijackThis log & a description of any remaining problems


Please post back

Malwarebytes' Anti-Malware Log
eset Log
New HiJackThis Log
Other symptoms if any.
User avatar
DFW
MRU Honors Grad Emeritus
 
Posts: 3229
Joined: September 28th, 2006, 12:23 pm
Location: UK

Re: Downloader alert

Unread postby SteelInc. » May 1st, 2009, 11:03 pm

Hi DFW,
My computer is quite slow, even after freeing up much space. The internet is also slow, much slower than usual. However, no pop-ups, search engine hijacking or anything like that so far.
Here is the Malwarebytes logfile:

Malwarebytes' Anti-Malware 1.36
Database version: 2066
Windows 5.1.2600 Service Pack 3

5/2/2009 11:32:48 AM
mbam-log-2009-05-02 (11-32-48).txt

Scan type: Full Scan (C:\|D:\|F:\|)
Objects scanned: 163362
Time elapsed: 1 hour(s), 13 minute(s), 22 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
SteelInc.
Regular Member
 
Posts: 18
Joined: March 17th, 2009, 11:24 pm

Re: Downloader alert

Unread postby SteelInc. » May 1st, 2009, 11:41 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:37:03 PM, on 5/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\AVG\AVG8\avgscanx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Downloads\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.telstra.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Telstra BigPond Home Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Fire-Trust SiteHound - {C86AE9C0-0909-4DDC-B661-C1AFB9F5AE53} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O3 - Toolbar: SiteHound - {73F7F495-A325-4C52-BE48-5F97FA511E89} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [WinPatrol] D:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {11316B13-33F0-4C9F-BD55-09994CCFA8EB} - D:\Program Files\FireTrust\SiteHound\SiteHound.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://www.systemrequirementslab.com/sr ... ab_srl.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www4.snapfish.com.au/SnapfishActivia.cab
O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 5828 bytes
SteelInc.
Regular Member
 
Posts: 18
Joined: March 17th, 2009, 11:24 pm

Re: Downloader alert

Unread postby SteelInc. » May 1st, 2009, 11:47 pm

Hi DFW,
The eset scanner wants me to install activeX controls for it to work, but when I say allow on the information bar, Windows says it is an unknown publsiher and therefore will not install the controls. I have tried changing settings but still no luck. Do you know how I can get around this? Thanks,
SteelInc.
SteelInc.
Regular Member
 
Posts: 18
Joined: March 17th, 2009, 11:24 pm

Re: Downloader alert

Unread postby DFW » May 2nd, 2009, 2:50 am

Reset your ActiveX security settings like so...

Go to Start, Settings, the Control Panel.
Go to Internet Options - Security - Internet, press 'default level', then OK.
Now press "Custom Level."

In the ActiveX section, set the first two options "Download Signed and Unsigned ActiveX controls" to 'Prompt', and "Initialize and Script ActiveX Controls not marked as Safe" to 'Disable'


Try Again
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DFW
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Posts: 3229
Joined: September 28th, 2006, 12:23 pm
Location: UK

Re: Downloader alert

Unread postby SteelInc. » May 2nd, 2009, 7:20 pm

Hey DFW,
Sorry for the lateness of my reply. Here is the ESET logfile:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
# version=5
# iexplore.exe=6.00.2900.5512 (xpsp.080413-2105)
# OnlineScanner.ocx=1.0.0.5799
# api_version=3.0.2
# EOSSerial=cff617a9f230a742a7a297e68563f550
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2009-05-02 09:18:13
# local_time=2009-05-02 07:18:13 (+1000, AUS Eastern Standard Time)
# country="United States"
# lang=9
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=27929 21 100 100 31447680000000
# scanned=90003
# found=0
# cleaned=0
# scan_time=3730

Thanks
SteelInc.
Regular Member
 
Posts: 18
Joined: March 17th, 2009, 11:24 pm

Re: Downloader alert

Unread postby DFW » May 3rd, 2009, 5:16 am

Hi SteelInc

Going over all you log, I am sure AVG done it's job well and blocked TrojanDownloader from that site, and Malware is not
causing your slowdowns.

The slowness of your system could be down to a lot of factors, software installed, startups and the specification of your system.

Lets try some routine maintenance to see if that helps.


First off you have Spybot - Search & Destroy Teatimer and WinPatrol running, Teatimer and Winpatrol are both HIPS programs,
You do not need 2 Hips program running at the same time, they could conflict, and cause slowdowns or system hangs, so I would only
run the realtime protection in one, It is up to you which one you keep running, but if you ask me I would keep Winpatrol running
and just use Spybot - Search & Destroy for on demand scanning when needed.


Disable Spybot's TeaTimer. This is a two step process.

  • If you have version 1.5, right click the Spybot Icon in the system tray near the clock (looks like a blue/white calendar with a padlock symbol).
  • Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  • Go to Start > All Programs > Spybot - Search & Destroy > Spybot Search & Destroy.
  • Click on Mode > Advanced Mode. When it prompts you, click Yes.
  • On the left hand side, click on Tools.
  • Check this box if it is not yet ticked: Resident.
  • You will notice that Resident is now added under Tools. Click on Resident.
  • Uncheck this box: Resident "TeaTimer" (Protection of over-all system settings) active.
  • Exit Spybot Search & Destroy.
  • Restart your computer for the changes to take effect.



If you have not ran a CHKDSK and DEFRAG for some time do it now
Check your Harddrive for errors

Go to your C Drive, Right click and select properties

Click on the tools tad

Click on check now button

Tick automaticly fix system errors, then click start

You will get a warning that it can not be run,

Click yes to run the next time you start windows

Now restart your system, so CHKDSK can now run.




Defragment your drive. Go to Start > Accessories > System Tools> Disk Defragmenter.
Highlight the drive you installed XP on, usually C >click the Defragment button.
This will take a while. When finished shut down and restart.





This will help a lot

Go to Start, Run, type services.msc and press enter.
Left-click on the status bar twice to filter all the started service to the top.
Double left-click on the Service Name you wish to change. Change the "Startup Type" to either Automatic, Manual or Disabled then select "Apply" and "OK", repeat for all of the following:

Disabled this Services

Indexing Service



Default Windows XP visual settings may look nice but they slow your system down.
Here is how to keep the eye candy look of Windows XP while getting a snapper feel.

Instructions - Go to "Start", "Settings", "Control Panel", "System", "Advanced" tab, in the "Performance" section select "Settings".
Leave only the following checked:

Show shadows under menus
Show shadows under mouse pointer
Show translucent selection rectangle
Smooth edges of screen fonts
Use drop shadows for icons labels on the desktop
Use visual styles on windows and buttons
Use Common Tasks In Folders


Then select Apply and OK, then reboot.


Hope this helps,


If the above does not help, I would suggest that you go to one of the forums below that specialize in more general computer problems.
They have people that know more about this sort of problem because it does not seem to be a malware problem.


Good Hardware and Software Help Forums
Computer Trouble here: http://forum.computertrouble.co.uk/index.php
or
TechSupportGuy here : http://forums.techguy.org/21-windows-nt-2000-xp/
or
VirtualDr here: http://discussions.virtualdr.com/forumdisplay.php?f=48
or
PCPitStop here : http://forums.pcpitstop.com/index.php?showforum=3


All may require you to register free before posting for help.


DFW
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DFW
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Posts: 3229
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Re: Downloader alert

Unread postby chryssi2001 » May 4th, 2009, 7:22 am

As your problems appear to have been resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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chryssi2001
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