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Aarrrgh! Antivirus disabled - crazy virus - can't remove

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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby uprisetv » May 4th, 2009, 11:14 am

I received a "cannot find emailspider . . ." msg upon startup - not sure what that is.

Also, should I remove SpyBot S&D & TeaTimer - or keep that too? THXS!!
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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby uprisetv » May 4th, 2009, 11:17 am

Just popped again - it's a windows installer - it says:

"Windows Installer

Click OK to try again, or enter an alternate path to a folder containg the installation package 'REEmailspiderDemo[1].msi' in the box below"

I hit cancel the first time, but it just tried again.
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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby Shaba » May 4th, 2009, 11:19 am

You can keep it.

Remove that program entry using this, please.
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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby uprisetv » May 4th, 2009, 11:28 am

Still getting the installer and error - it happens every time I open a new internet window
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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby Shaba » May 4th, 2009, 11:37 am

Was there emailspider in windows installer cleanup list?
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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby uprisetv » May 4th, 2009, 11:46 am

yes - ran it again. Seems to have worked!!! Thank you again!!!
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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby Shaba » May 4th, 2009, 11:56 am

Great :)
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Re: Aarrrgh! Antivirus disabled - crazy virus - can't remove

Unread postby Shaba » May 6th, 2009, 5:46 am

uprisetv this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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