I cannot open sites such as http://www.safer-networking.org, and http://www.malwarebytes.org. The browser just gets redirected to either a search page or I get a "Page Cannot be Found" error.
I also am not able to run the McAfee Virtual Technitian.
I have spent hours on the phone with tech suppoert from AT&T and McAfee.
Any assistance you can ofer will be greatly appreciated.
Here is the HiJack This log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:36:18 PM, on 4/18/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal
Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\Explorer.EXE
H:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
H:\Program Files\Java\jre6\bin\jqs.exe
H:\Program Files\Common Files\LightScribe\LSSrvc.exe
H:\Program Files\Common Files\Symantec
Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
H:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
H:\Program Files\McAfee\SiteAdvisor\McSACore.exe
H:\Program Files\Common Files\Motive\McciCMService.exe
H:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
h:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
H:\Program Files\McAfee.com\Agent\mcagent.exe
H:\Program Files\Logitech\QuickCam\Quickcam.exe
H:\Program Files\Microsoft IntelliPoint\ipoint.exe
h:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
H:\Program Files\ATT-SST\McciTrayApp.exe
H:\Program Files\McAfee\VirusScan\McShield.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Microsoft IntelliPoint\dpupdchk.exe
H:\Program Files\McAfee\MPF\MPFSrv.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
H:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
H:\Program Files\Yahoo!\browser\ybrowser.exe
H:\PROGRA~1\Yahoo!\browser\ycommon.exe
H:\Program Files\Yahoo!\browser\ybrwicon.exe
H:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
H:\Documents and Settings\Bill\Local Settings\Temporary Internet
Files\Content.IE5\EL8FSS3L\mvtapp[1].exe
H:\WINDOWS\system32\taskmgr.exe
h:\PROGRA~1\mcafee\msc\mcshell.exe
H:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
h:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
H:\WINDOWS\system32\wuauclt.exe
H:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customi ... .com/searc
h/ie.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://red.clientapps.yahoo.com/customi ... .com/searc
h/ie.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://red.clientapps.yahoo.com/customi ... .yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
127.0.0.1
O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - H:\Program
Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - H:\Program
Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} -
H:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - H:\Program
Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - H:\Program
Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program
Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} -
h:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} -
H:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - H:\Program
Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - H:\Program
Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} -
h:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [mcagent_exe] H:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [McENUI] H:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "H:\Program Files\Logitech\QuickCam\Quickcam.exe"
/hide
O4 - HKLM\..\Run: [IntelliPoint] "H:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [QuickTime Task] "H:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "H:\Program Files\Adobe\Reader
9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ATT-SST_McciTrayApp] "H:\Program Files\ATT-SST\McciTrayApp.exe"
O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Messenger (Yahoo!)] "H:\Program
Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] H:\Program Files\MySpace\IM\MySpaceIM.exe (User
'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] H:\Program Files\MySpace\IM\MySpaceIM.exe (User
'Default user')
O8 - Extra context menu item: &ieSpell Options - res://H:\Program
Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://H:\Program
Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://H:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Lookup on Merriam Webster - file://H:\Program
Files\ieSpell\Merriam Webster.HTM