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Pop ups, slow cpu, NEWBIE

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Re: Pop ups, slow cpu, NEWBIE

Unread postby frankcs38 » April 21st, 2009, 2:25 pm

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0 REPORT
Tuesday, April 21, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Program database last update: Tuesday, April 21, 2009 13:57:35
Records in database: 2066193
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
S:\

Scan statistics:
Files scanned: 92867
Threat name: 8
Infected objects: 11
Suspicious objects: 2
Duration of the scan: 03:09:07


File name / Threat name / Threats count
C:\Documents and Settings\Green\Application Data\Thunderbird\Profiles\0ix4yl7x.default\Mail\Local Folders\Inbox.sbd\Saved Mail Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Documents and Settings\Green\Local Settings\Application Data\Microsoft\Outlook\outlook.pst Suspicious: Trojan-Spy.HTML.Fraud.gen 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3BROVLY.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.at 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3DTACTL.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.bc 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3HISTSW.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3HTMLMU.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.l 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3POPSWT.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.au 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3PSSAVR.SCR.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3REPROX.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.au 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3SCRCTR.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.an 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3SHLLVW.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.aq 1
C:\Qoobox\Quarantine\C\Program Files\MyWebSearch\bar\1.bin\F3WPHOOK.DLL.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch 1
C:\Qoobox\Quarantine\C\WINDOWS\system32\f3PSSavr.scr.vir Infected: not-a-virus:WebToolbar.Win32.MyWebSearch 1

The selected area was scanned.
frankcs38
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Posts: 13
Joined: April 10th, 2009, 8:20 am
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Re: Pop ups, slow cpu, NEWBIE

Unread postby MikeSwim07 » April 22nd, 2009, 6:13 pm

Uninstall programs

Some programs that you have contain vulnerabilities. We need to uninstall them.

  • First, Click on Start > Control Panel
  • Next, Click on Add or Remove Programs
  • Wait for the list of programs to load
  • Locate the following programs and click Remove
    Java(TM) 6 Update 7
  • Follow the prompts of the uninstaller to uninstall/remove the program
  • Once all of the above have been uninstalled, please close Add/Remove Programs

After you have done this, please do a full scan with McAfee Anti-Virus. Please tell me if anything is found.

Please post a new Uninstall List.
MikeSwim07
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Posts: 4215
Joined: August 27th, 2007, 9:44 am
Location: Gone

Re: Pop ups, slow cpu, NEWBIE

Unread postby frankcs38 » April 24th, 2009, 11:38 am

Remove: Java(TM) 6 Update 7

McAfee found 1 item .................

Detection Type: Potentially Unwanted Item
Detection Name: RemAdm-ProcLaunch!171
Items: C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP948\A0161292.exe


Uninstall List
..................................................................................................................................

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Adobe Acrobat 7.0.9 Standard
Adobe Flash Player 10 ActiveX
Adobe Reader 9.1
Apple Mobile Device Support
Apple Software Update
Bonjour
Broadcom Advanced Control Suite
CA Internet Security Suite
CoffeeCup Free FTP
Critical Update for Windows Media Player 11 (KB959772)
FAS for Peachtree by Sage
Google Earth
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Img2CAD 7.0
Intel(R) Graphics Media Accelerator Driver
InventoryBuilder 2.1
IrfanView (remove only)
iTunes
Java(TM) 6 Update 13
M8 Free Multi Clipboard
Malwarebytes' Anti-Malware
McAfee SecurityCenter
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Excel MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2003
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business 2007
Microsoft Office Small Business 2007
Microsoft Office Word MUI (English) 2007
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Theme Nunavut
Microsoft WinUsb 1.0
Mozilla Firefox (2.0)
Mozilla Thunderbird (2.0.0.16)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
OpenOffice.org Installer 1.0
Peachtree Complete Accounting 2007
PeachTree Signature Ready Forms
Peak InfoSystems Inventory Keeper 5.0.7
Pervasive Software PSQL v9.1 Client
Pervasive System Analyzer v9.1
Philips Device Manager
Photo Story 3 for Windows
PowerDVD 5.5
QuickTime
Retrospect 7.0
Sage Software Integration Services
SBC Yahoo! Applications
ScreenPrint32 v3.5
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB960003)
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Microsoft Office Excel 2007 (KB959997)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB961373)
Stamps.com
StompSoft Registry Repair 2005
TomTom HOME
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Office 2007 (KB946691)
Update for Outlook 2007 Junk Email Filter (kb962871)
Update for Windows Internet Explorer 8 (KB968220)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VC_MergeModuleToMSI
Windows Defender
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinPatrol 2009
Yahoo! Browser Services
frankcs38
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Posts: 13
Joined: April 10th, 2009, 8:20 am

Re: Pop ups, slow cpu, NEWBIE

Unread postby MikeSwim07 » April 25th, 2009, 7:57 am

This is my normal post for when you are clear - which you now are - or seem to be.
Please advise of any problems you still have. If you think you're clean please give one more reply so that I can archive this topic.

Now that you are clean, I have some tips & tricks for you to keep your computer clean and secure. The first few (like removing dangerous tools and Windows Update) have to be done, the others are optional.

It may seem like your system will be too much protected with all these things installed, but a lot of programs aren't running always on the background so don't slow down your computer. Please take a look at the following things:

  • Uninstall tools - The following will not only uninstall ComboFix but also clean up some other dangerous tools and backups, clean up the System Restore points and hide the system files.
    • Go to Start
    • Click on Run
    • Type ComboFix /u

    You may delete any logs left on the desktop. Please also delete HostXpert and JavaRa. I recommend that you keep Malwarebyte's Anti-Malware and scan with it regularly.
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your Anti-Virus Software - It is imperative that you update your Anti-virus software everyday. If you do not allow your anti-virus software to update itself then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti-virus software. A tutorial on installing & using this product can be found here:
    Tutorial for Spybot S & D
  • Install MVPS HOSTS - This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    For information on how to download and install, please read this tutorial here:
    WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
  • Use an alternative Internet Browser - Many of the exploits are directed to users of Internet Explorer. Although every browser gets exploited by malware, certain programs are exploited not as much. It is important that you keep your browser up-to-date. Try using a different browser instead:
    Firefox
    Opera
  • Bookmark this general cleanup link - It could be that your computer is becoming slower and slower. This is not always the cause of malware. Most of the times it's malware when you're computer is suddenly getting slow or doing strange. When the slowdown increases slowly check (bookmark please) this link for tips & tricks:
    Help! My computer is slow
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

>> Here << you can see how you can help us.
MikeSwim07
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Posts: 4215
Joined: August 27th, 2007, 9:44 am
Location: Gone

Re: Pop ups, slow cpu, NEWBIE

Unread postby frankcs38 » April 28th, 2009, 8:11 am

Michael,

Thank you so much for your help it is definitely running better. Again Thank You.

Frank
frankcs38
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Posts: 13
Joined: April 10th, 2009, 8:20 am

Re: Pop ups, slow cpu, NEWBIE

Unread postby NonSuch » May 2nd, 2009, 12:21 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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