Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

serious malware issues!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

serious malware issues!

Unread postby GR-Messianic » April 5th, 2009, 1:51 pm

[*]"Invalid Floating Point Operation" errors whenever attempting to uninstall any programs
[*]Blue screen when attempting to start-up as Administrator
[*]Erratic behavior of all installed browsers (Firefox, MSIE, and Safari)
[*]TaskManager was disabled, but I was able to fix that.
[*]rundll32.exe constantly crashing

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:10:10 PM, on 4/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\afisicx.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\rpcnet.exe
C:\WINDOWS\system32\sopidkc.exe
C:\WINDOWS\system32\tdctxte.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\userinit.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\System32\reader_s.exe
C:\Program Files\ClamWin\bin\ClamTray.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Documents and Settings\Brian Tice\reader_s.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\TEMP\BN5.tmp
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\explorer.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\472.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\033.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\186.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\326.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\532.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\309.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\043.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\054.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\167.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\589.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\111.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\489.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\634.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\777.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\403.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\152.exe
C:\WINDOWS\TEMP\3090873956.exe
C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\1308257680.exe

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=,
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: C:\WINDOWS\system32\nhser43uhjnefr.dll - {C2BA40A2-74F3-42BD-F434-2604812C8954} - C:\WINDOWS\system32\nhser43uhjnefr.dll
O2 - BHO: (no name) - {cb36c36f-def4-41b8-af68-0cd3a7a96b3b} - C:\WINDOWS\system32\gusizoki.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O3 - Toolbar: (no name) - {98828DED-A591-462F-83BA-D2F62A68B8B8} - (no file)
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\stsystra.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KMCONFIG] C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe KMConfig.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [Nitro PDF Printer Monitor] "C:\Program Files\Nitro PDF\Professional\NitroPDFPrinterMonitor.exe"
O4 - HKLM\..\Run: [Swequraqi] rundll32.exe "C:\WINDOWS\Eqimad.dll",e
O4 - HKLM\..\Run: [reader_s] C:\WINDOWS\System32\reader_s.exe
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF
O4 - HKLM\..\Run: [ClamWin] "C:\Program Files\ClamWin\bin\ClamTray.exe" --logon
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [PromoReg] C:\WINDOWS\TEMP\BN5.tmp
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [fatosuteja] Rundll32.exe "C:\WINDOWS\system32\wotovunu.dll",s
O4 - HKLM\..\Run: [c0f640a5] rundll32.exe "C:\WINDOWS\system32\wesikoni.dll",b
O4 - HKLM\..\Run: [CPMc3c57339] Rundll32.exe "C:\WINDOWS\system32\nezunupe.dll",a
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Web Video Downloader] "C:\Program Files\SourceTec\Sothink Web Video Downloader Stand-alone\VideoDownloader.exe"
O4 - HKCU\..\Run: [Windows Resurections] C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\yocdns1.exe
O4 - HKCU\..\Run: [reader_s] C:\Documents and Settings\Brian Tice\reader_s.exe
O4 - HKCU\..\Run: [12ZFG94-F641-2SF-K31P-5N1ER6H6L2] C:\RECYCLER\S-1-5-21-9129678335-5141352509-139250416-1808\service.exe
O4 - HKCU\..\Run: [Diagnostic Manager] C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\1308257680.exe
O4 - HKCU\..\Run: [] C:\DOCUME~1\BRIANT~1\LOCALS~1\Temp\yocdns1.exe
O4 - HKCU\..\Run: [12CFG515-K641-55SF-N66P] C:\RECYCLER\S-1-5-21-0243636035-3055115376-381863306-1556\pqlmq.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
O8 - Extra context menu item: &windows live search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://pccheckup.dellfix.com/sdccommon/ ... gctlcm.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} -
O16 - DPF: {5C051655-FCD5-4969-9182-770EA5AA5565} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/So ... b56986.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: c:\windows\system32\pilopume.dll C:\WINDOWS\system32\patesobu.dll c:\windows\system32\pipibuju.dll c:\windows\system32\ruyorozu.dll c:\windows\system32\suvatonu.dll c:\windows\system32\nezunupe.dll c:\windows\system32\lilutoti.dll c:\windows\system32\duhotumi.dll c:\windows\system32\pasagami.dll c:\windows\system32\lazihiye.dll c:\windows\system32\kenehuro.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\kenehuro.dll
O22 - SharedTaskScheduler: kjm6t5rinmhp8o87t7r6gh - {C2BA40A2-74F3-42BD-F434-2604812C8954} - C:\WINDOWS\system32\nhser43uhjnefr.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\kenehuro.dll
O23 - Service: afisicx Service (afisicx) - Unknown owner - C:\WINDOWS\system32\afisicx.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: getPlus(R) Helper (getplus(r) helper) - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE
O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe
O23 - Service: Lavasoft Ad-Aware Service (lavasoft ad-aware service) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: My Web Search Service (MyWebSearchService) - Unknown owner - C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwssvc.exe (file missing)
O23 - Service: NNServ - Unknown owner - C:\Program Files\NewDotNet\nnrun.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\WINDOWS\system32\rpcnet.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: sopidkc Service (sopidkc) - Unknown owner - C:\WINDOWS\system32\sopidkc.exe
O23 - Service: tdctxte Service (tdctxte) - Unknown owner - C:\WINDOWS\system32\tdctxte.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 13902 bytes
GR-Messianic
Active Member
 
Posts: 2
Joined: April 5th, 2009, 1:42 pm
Advertisement
Register to Remove

Re: serious malware issues!

Unread postby Dakeyras » April 9th, 2009, 12:06 pm

Hi,

I have dispensed with my normal greeting/first post for a new member, due to the results my research revealed from the HijackThis Log your good self posted.

This is more so to make you aware of my findings and to take my advised course of action as soon as possible.

I have bad news I'm afraid :(

One or more of the identified infections is a severe Polymorphic File Infector

This allows hackers to remotely control your computer, steal critical system information and Download and Execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Unfortunately no attempt could be made to clean this machine, it could never be considered to be truly clean, secure, or trustworthy. We could not say definitively that unknown and unseen malware will have been removed, nor will your system be restored to its pre-infection state. We cannot remedy unknown changes the malware may likely have made in order to allow itself access, nor can we repair the damage it may possibly have caused to vital system files. Additionally, it is quite possible that changes made to the system by the malware may impact negatively on your computer during the removal process. In short, your system may never regain its former stability or its full functionality without a reformat. Therefore, your best and only course of action is a reformat and reinstallation of the Windows operating system, and that is the course I strongly recommend.

Please read these for more information:

Virut and other Other File Infectors

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

When Should I Format, How Should I Reinstall

Should you have any questions, please feel free to ask.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: serious malware issues!

Unread postby GR-Messianic » April 9th, 2009, 1:08 pm

Thanks! Is there any way to get into the computer to back up documents before reformatting it? Maybe using another OS (Linux?). How would I go on without launching Windows?
GR-Messianic
Active Member
 
Posts: 2
Joined: April 5th, 2009, 1:42 pm

Re: serious malware issues!

Unread postby Dakeyras » April 9th, 2009, 3:02 pm

Hi :)

Thanks!
You're welcome!

Is there any way to get into the computer to back up documents before reformatting it? Maybe using another OS (Linux?). How would I go on without launching Windows?
Using a slipstreamed Linux CD-ROM would be a ideal way to boot up your system and gain access to accounts required if you know how to do it. Unfortunately I am a complete windowsphille and have no experience at all with Linux.

However if you do not know how to do this yourself one of my colleagues has experience of this and I can ask for the correct procedure on your behalf.

What To Create a Back-Up of Only

  • Only all of your valuable data/documents/pictures/movies/songs/etc..
  • Do NOT backup any applications/installers and Do NOT backup any .exe/.scr/.htm/.html/.xml/.zip/.rar files

Note: This because these files may be infected as well. If you back them up and replace them afterwards, it will infect your computer again.

Reformat and Reinstallation Advice:

  • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. Only use one Anti-Virus application, otherwise a system conflict will occur and this actually lessens online protection.
    Here are some free Anti Virus programs which i recommend to use:
    • Antivir PersonalEditionClassic
      • Free anti-virus software for Windows.
      • Detects and removes more than 50,000 viruses. Free support.
    • avast! 4 Home Edition
        • Anti-Virus program for Windows.
        • The home edition is freeware for noncommercial users.
    • Update your Anti Virus Software - It is imperative that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
    • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. Only use one Firewall application, otherwise a system conflict will occur and this actually lessens online protection.
      Here are some free Firewalls which i recommend to use:
      (Use only one, and disable your Windows Firewall)
  • Keep your system updated-Microsoft releases patches for Windows and other products regularly:
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialise and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Malwarebytes' Anti-Malware - Download it from here
    The tutorial on how to use MBAM is located here
  • Install WinPatrol - Download it from here
    You can find information about how WinPatrol works here
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.
    Download it from here
    The tutorial on how to use Spyware Blaster is located here
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Any questions feel free to ask OK.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: serious malware issues!

Unread postby Elrond » April 11th, 2009, 1:30 pm

GR-Messianic this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Elrond
Admin/Teacher Emeritus
 
Posts: 8818
Joined: February 17th, 2005, 9:14 pm
Location: Jerusalem
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 37 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware