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Hi, Just asking for some help/guidance here if possible. This one was a Fast Assault on a networked laptop. Running Vista home basic. Whatever it is, within the space of hours, disabled all my antivirus stuff. All the shortcuts to anything having to do with cleaning have that defender shield on them and it won't let me run combofix to even get a log. I took it off network and shut down. What should I do now?? Help would be greatly appreciated. Help! Thank you!
We understand that you may have difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.
Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.
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