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Please help!-spybot and antivirus not helping!

Unread postby elprego » March 30th, 2009, 4:21 pm

We have run SpyBot almost daily and get a VirtuMonde and RightMedia removed every time. We get a pop-up window that looks like an Internet Explorer window titled "reminder for....(whatever day it is)" with an error that it can't finish opening the page, except that you can't click an "x" in the top right corner to close the pop-up. The only way to close the pop-up is to ctrl-alt-del and "end task." We have had to reinstall default system settings twice in the past six months due to computer just not working. Thankfully, we were able to back up our information on an external hard drive.

Should I run HijackThis on the external drive as well? Below is the log of the C: drive on the computer.

Thank you!
Laura DeMoss




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:08:27 PM, on 3/30/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Messenger\msmsgs.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 8.0\aoltray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\America Online 8.0\aol.exe
C:\Program Files\America Online 8.0\waol.exe
C:\Program Files\America Online 8.0\aolwbspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - S-1-5-18 Startup: AutoTBar.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 5744918203
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5760048718
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/ins ... csxp2k.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{DA50FB80-94D6-45E8-A40E-A3A78F531275}: NameServer = 205.188.146.145
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 8519 bytes
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm
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Re: Please help!-spybot and antivirus not helping!

Unread postby Dakeyras » April 12th, 2009, 4:00 pm

Hi,

I apoligise for the delay, the forum is very busy.

If you still require assistance post a new HijackThis Log please, thank you.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 13th, 2009, 5:22 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:21:19 PM, on 4/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\LTMSG.exe
C:\HP\KBD\KBD.EXE
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\America Online 8.0\aoltray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\MICROS~2\Office12\OUTLOOK.EXE
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\GQPSLBU8\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O4 - S-1-5-18 Startup: AutoTBar.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: BlackBerry Desktop Redirector.lnk = C:\Program Files\Research In Motion\BlackBerry\Redirector.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 5744918203
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5760048718
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/ins ... csxp2k.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 10647 bytes
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm

Re: Please help!-spybot and antivirus not helping!

Unread postby Dakeyras » April 14th, 2009, 4:16 am

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Hi elprego and welcome to Malware Removal :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:

  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!.
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

Before we start:

Please be aware that removing Malware is a hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

In light of this it would be wise for you to back up any files and folders that you don't want to lose before we start.

Should I run HijackThis on the external drive as well?
No need to run HijackThis on this drive, we will however at some point physically check this drive also for malware OK :thumbup:

Disable Spybot S&D Registry Guard(TeaTimer):

This is so it does not interfere with the malware removal process, you may re-enable this when I give the all clear.

  • If you have version 1.5 or 1.6, right click the Spybot Icon in the system tray near the clock (looks like a blue/white calendar with a padlock symbol).
  • Click once on Resident Protection, then right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
  • Go to Start > All Programs > Spybot - Search & Destroy > Spybot Search & Destroy.
  • Click on Mode > Advanced Mode. When it prompts you, click Yes.
  • On the left hand side, click on Tools.
  • Check this box if it is not yet ticked: Resident.
  • You will notice that Resident is now added under Tools. Click on Resident.
  • Uncheck this box: Resident "TeaTimer" (Protection of over-all system settings) active.
  • Exit Spybot Search & Destroy.
  • Restart your computer for the changes to take effect.

Note: This is a very important step and must be completed before the next.

Very Important!:

You appear to have no Anti-Virus software installed and running. There may be several reasons for this. Either you have disabled your antivirus or there's no antivirus installed. This is a very unsafe practice when accessing the internet and most likely the cause of your malware problems. If you have disabled it, please re-enable it. If you have no antivirus installed download just one only of the two free anti-virus programs listed below please:


Then Install >> Update >> Carry Out a Complete Scan. Have it fix anything it finds.

Next:

Now lets carry out a more in-depth scan of your computer before anymore proactive measures OK, as follows:

  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
Make sure that RSIT.exe is on the your Desktop before running the application.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.

When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any other symptoms?
  • Both RSIT logs. <-- Post them individually please.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 15th, 2009, 4:53 pm

Avast found a Trojan and I put it in chest as it suggested.

Now I continue to get a pop-up window that asks if I want to install Adobe Flash Player, but it doesn't do anything if I say yes or no. I have started to just click the "x" at the top right corner to get rid of it.
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 15th, 2009, 4:54 pm

Logfile of random's system information tool 1.06 (written by random/random)
Run by Owner at 2009-04-15 16:51:05
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 33 GB (30%) free of 110 GB
Total RAM: 511 MB (44% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 4:51:46 PM, on 4/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\LTMSG.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\America Online 8.0\aoltray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Documents and Settings\Owner\Desktop\RSIT.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\GQPSLBU8\Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O4 - S-1-5-18 Startup: AutoTBar.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: BlackBerry Desktop Redirector.lnk = C:\Program Files\Research In Motion\BlackBerry\Redirector.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 5744918203
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5760048718
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/ins ... csxp2k.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 11315 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
AcroIEHlprObj Class - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx [2001-03-02 37808]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]
Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2008-11-18 1082880]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - hp toolkit - C:\HP\EXPLOREBAR\HPTOOLKT.DLL [2003-02-19 106496]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"=c:\windows\system\hpsysdrv.exe [1998-05-07 52736]
"HotKeysCmds"=C:\WINDOWS\System32\hkcmd.exe [2003-03-11 114688]
"CamMonitor"=c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe [2002-06-22 69632]
"Share-to-Web Namespace Daemon"=c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe [2002-04-17 69632]
"StorageGuard"=C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe [2003-02-13 155648]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2003-04-10 151597]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2002-09-14 212992]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2003-07-28 4841472]
"nwiz"=nwiz.exe /install []
"HP Software Update"=C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]
"AlcxMonitor"=C:\WINDOWS\ALCXMNTR.EXE [2004-09-07 57344]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2007-08-24 33648]
""= []
"LTMSG"=LTMSG.exe 7 []
"KBD"=C:\HP\KBD\KBD.EXE [2005-02-02 61440]
"RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2007-08-16 236016]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2009-02-05 81000]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"=nview.dll,nViewLoadHook []
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-03-27 24103720]
"NvMediaCenter"=C:\WINDOWS\system32\NVMCTRAY.DLL [2003-07-28 49152]
"AOL Fast Start"=C:\Program Files\AOL 9.0\AOL.EXE [2007-04-18 50736]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
America Online 8.0 Tray Icon.lnk - C:\Program Files\America Online 8.0\aoltray.exe
BlackBerry Desktop Redirector.lnk - C:\Program Files\Research In Motion\BlackBerry\Redirector.exe
Event Reminder.lnk - C:\Program Files\Broderbund\PrintMaster\pmremind.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
PowerReg Scheduler.exe
Updates from HP.lnk - C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
Windows Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Documents and Settings\Owner\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
spamsubtract.lnk - C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2003-03-11 315392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\OPXPGina]
C:\Program Files\Softex\OmniPass\opxpgina.dll [2003-02-21 40960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"=C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [2008-05-26 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe"="C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe:*:Enabled:BackWeb-137903"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Microsoft Office\Office12\GROOVE.EXE"="C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\Program Files\America Online 8.0\waol.exe"="C:\Program Files\America Online 8.0\waol.exe:*:Enabled:AOL"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2009-04-15 16:51:05 ----D---- C:\rsit
2009-04-15 03:07:51 ----HDC---- C:\WINDOWS\$NtUninstallKB959426$
2009-04-15 03:07:42 ----HDC---- C:\WINDOWS\$NtUninstallKB961373$
2009-04-15 03:04:05 ----HDC---- C:\WINDOWS\$NtUninstallKB956572$
2009-04-15 03:03:50 ----HDC---- C:\WINDOWS\$NtUninstallKB952004$
2009-04-15 03:01:27 ----HDC---- C:\WINDOWS\$NtUninstallKB960803$
2009-04-15 03:01:07 ----HDC---- C:\WINDOWS\$NtUninstallKB923561$
2009-04-15 01:03:13 ----N---- C:\WINDOWS\system32\xpsp4res.dll
2009-04-14 20:54:49 ----A---- C:\WINDOWS\ka.ini
2009-04-14 20:50:46 ----D---- C:\Program Files\Imaginext(TM)
2009-04-14 20:50:44 ----D---- C:\Program Files\Common Files\Imaginext(TM)
2009-04-14 20:50:24 ----D---- C:\Documents and Settings\All Users\Application Data\Imaginext(TM)
2009-04-14 15:31:59 ----A---- C:\WINDOWS\system32\aswBoot.exe
2009-04-14 15:31:56 ----D---- C:\Program Files\Alwil Software
2009-04-05 22:16:49 ----HDC---- C:\WINDOWS\$NtUninstallKB959772_WM11$
2009-04-05 22:15:36 ----HDC---- C:\WINDOWS\$NtUninstallKB961118$
2009-04-05 21:44:22 ----HDC---- C:\WINDOWS\$NtUninstallbasecsp$
2009-04-05 21:43:28 ----D---- C:\Program Files\Common Files\Windows Live
2009-04-05 21:42:49 ----D---- C:\Program Files\Microsoft Silverlight
2009-04-05 21:34:28 ----D---- C:\WINDOWS\system32\XPSViewer
2009-04-05 21:34:05 ----D---- C:\Program Files\Reference Assemblies
2009-04-05 21:32:49 ----N---- C:\WINDOWS\system32\xpsshhdr.dll
2009-04-05 21:32:49 ----N---- C:\WINDOWS\system32\prntvpt.dll
2009-04-05 21:32:48 ----N---- C:\WINDOWS\system32\xpssvcs.dll
2009-04-05 21:32:48 ----D---- C:\1f426efcfc5d03c9b262bdef54838990
2009-04-05 21:23:21 ----D---- C:\Program Files\Microsoft
2009-04-05 21:20:29 ----N---- C:\WINDOWS\system32\spmsg.dll
2009-04-05 20:14:35 ----A---- C:\Program Files\SkypeSetupFull.exe
2009-03-30 16:08:05 ----A---- C:\Program Files\HijackThis.exe

======List of files/folders modified in the last 1 months======

2009-04-15 16:51:11 ----D---- C:\WINDOWS\Prefetch
2009-04-15 16:47:40 ----A---- C:\WINDOWS\win.ini
2009-04-15 16:27:31 ----D---- C:\Documents and Settings\Owner\Application Data\Skype
2009-04-15 15:24:05 ----D---- C:\WINDOWS\Temp
2009-04-15 11:35:50 ----D---- C:\WINDOWS\system32
2009-04-15 11:35:13 ----D---- C:\WINDOWS\system32\CatRoot2
2009-04-15 11:20:46 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-04-15 11:19:03 ----D---- C:\WINDOWS
2009-04-15 03:14:47 ----D---- C:\WINDOWS\system32\config
2009-04-15 03:14:42 ----D---- C:\Program Files\Internet Explorer
2009-04-15 03:14:41 ----D---- C:\WINDOWS\system32\wbem
2009-04-15 03:14:41 ----D---- C:\WINDOWS\AppPatch
2009-04-15 03:13:46 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-04-15 03:07:55 ----HD---- C:\WINDOWS\inf
2009-04-15 03:07:53 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-04-15 03:07:46 ----A---- C:\WINDOWS\imsins.BAK
2009-04-15 03:06:59 ----D---- C:\WINDOWS\system32\en-us
2009-04-15 03:06:45 ----D---- C:\WINDOWS\ie7updates
2009-04-15 03:04:01 ----HD---- C:\WINDOWS\$hf_mig$
2009-04-15 03:03:37 ----SHD---- C:\WINDOWS\Installer
2009-04-15 03:03:30 ----HD---- C:\Config.Msi
2009-04-15 03:03:29 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-04-14 20:50:46 ----RD---- C:\Program Files
2009-04-14 20:50:44 ----D---- C:\Program Files\Common Files
2009-04-14 15:32:22 ----D---- C:\WINDOWS\system32\drivers
2009-04-14 15:31:06 ----D---- C:\Program Files\AVG
2009-04-13 09:33:44 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-04-10 16:18:23 ----D---- C:\Program Files\Common Files\Sonic Shared
2009-04-10 16:17:38 ----D---- C:\Program Files\Roxio
2009-04-10 16:08:02 ----D---- C:\temp
2009-04-10 16:05:58 ----D---- C:\WINDOWS\system32\ReinstallBackups
2009-04-09 09:02:20 ----D---- C:\WINDOWS\system32\FxsTmp
2009-04-09 07:59:24 ----D---- C:\Program Files\America Online 8.0
2009-04-06 10:57:24 ----A---- C:\WINDOWS\system32\MRT.exe
2009-04-06 08:10:23 ----D---- C:\WINDOWS\system32\CatRoot
2009-04-06 08:09:26 ----HD---- C:\hp
2009-04-05 22:25:52 ----D---- C:\WINDOWS\Help
2009-04-05 22:25:39 ----D---- C:\WINDOWS\nview
2009-04-05 22:22:18 ----D---- C:\Program Files\Easy Internet signup
2009-04-05 22:22:17 ----SD---- C:\WINDOWS\Tasks
2009-04-05 22:16:45 ----SD---- C:\Documents and Settings\Owner\Application Data\Microsoft
2009-04-05 22:16:45 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2009-04-05 22:16:45 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-04-05 22:14:52 ----HDC---- C:\WINDOWS\$NtUninstallKB929399$
2009-04-05 22:14:04 ----HDC---- C:\WINDOWS\$NtUninstallKB936782_WMP11$
2009-04-05 22:13:16 ----HDC---- C:\WINDOWS\$NtUninstallKB939683$
2009-04-05 22:12:08 ----D---- C:\WINDOWS\Registration
2009-04-05 22:10:17 ----HDC---- C:\WINDOWS\$NtUninstallKB941569$
2009-04-05 22:05:21 ----RSD---- C:\WINDOWS\assembly
2009-04-05 22:05:21 ----D---- C:\WINDOWS\Microsoft.NET
2009-04-05 21:47:32 ----D---- C:\WINDOWS\security
2009-04-05 21:40:04 ----D---- C:\WINDOWS\WinSxS
2009-04-05 21:34:20 ----D---- C:\Program Files\MSBuild
2009-04-05 21:34:14 ----RSD---- C:\WINDOWS\Fonts
2009-04-05 21:20:29 ----HDC---- C:\WINDOWS\$NtUninstallMSCompPackV1$
2009-04-05 21:18:54 ----D---- C:\Program Files\Windows Media Player
2009-04-05 21:18:51 ----HDC---- C:\WINDOWS\$NtUninstallwmp11$
2009-04-05 21:17:25 ----HDC---- C:\WINDOWS\$NtUninstallWMFDist11$
2009-04-05 21:15:06 ----D---- C:\WINDOWS\system32\URTTemp
2009-04-05 20:15:08 ----RD---- C:\Program Files\Skype
2009-04-05 20:14:53 ----D---- C:\Documents and Settings\All Users\Application Data\Skype
2009-03-30 15:47:37 ----D---- C:\Documents and Settings\Owner\Application Data\Image Zone Express
2009-03-21 10:06:58 ----A---- C:\WINDOWS\system32\kernel32.dll

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2009-02-05 26944]
R1 AFS2K;AFS2k; C:\WINDOWS\system32\drivers\AFS2K.sys [2004-10-07 35840]
R1 aswSP;avast! Self Protection; C:\WINDOWS\system32\drivers\aswSP.sys [2009-02-05 114768]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2009-02-05 51376]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2002-08-29 12032]
R2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2009-02-05 20560]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2009-02-05 94032]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2004-10-01 2279424]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\System32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2009-02-05 23152]
R3 ltmodem5;Agere Modem Driver; C:\WINDOWS\System32\DRIVERS\ltmdmnt.sys [2003-12-12 652689]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\System32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2003-07-28 1341339]
R3 pfc;Padus ASPI Shell; C:\WINDOWS\system32\drivers\pfc.sys [2002-10-01 9856]
R3 Ps2;PS2; C:\WINDOWS\System32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 RimVSerPort;RIM Virtual Serial Port v2; C:\WINDOWS\system32\DRIVERS\RimSerial.sys [2007-01-18 26496]
R3 ROOTMODEM;Microsoft Legacy Modem Driver; C:\WINDOWS\System32\Drivers\RootMdm.sys [2002-08-29 5888]
R3 RTL8023xp;Realtek 10/100/1000 PCI NIC Family NDIS XP Driver; C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys [2009-03-09 121984]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\System32\DRIVERS\wanatw4.sys [2002-12-18 33588]
S1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\System32\DRIVERS\amdk7.sys [2008-04-13 37760]
S3 {6080A529-897E-4629-A488-ABA0C29B635E};Intel(R) Graphics Platform (SoftBIOS) Driver; C:\WINDOWS\system32\drivers\ialmsbw.sys [2003-03-14 112288]
S3 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91};Intel(R) Graphics Chipset (KCH) Driver; C:\WINDOWS\system32\drivers\ialmkchw.sys [2003-03-14 78496]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\System32\DRIVERS\HPZid412.sys [2005-10-21 49920]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\System32\DRIVERS\HPZipr12.sys [2005-10-21 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\System32\DRIVERS\HPZius12.sys [2005-10-21 21568]
S3 ialm;ialm; C:\WINDOWS\System32\DRIVERS\ialmnt5.sys [2003-03-14 90395]
S3 RimUsb;BlackBerry Smartphone; C:\WINDOWS\System32\Drivers\RimUsb.sys [2007-05-31 22656]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\System32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 S3Psddr;S3Psddr; C:\WINDOWS\System32\DRIVERS\s3gnbm.sys [2004-08-03 166912]
S3 SiS315;SiS315; C:\WINDOWS\System32\DRIVERS\sisgrp.sys [2003-02-26 260736]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbohci.sys [2008-04-13 17152]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2009-02-05 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2009-02-05 138680]
R2 NVSvc;NVIDIA Driver Helper Service; C:\WINDOWS\system32\nvsvc32.exe [2003-07-28 77824]
R2 omniserv;Softex OmniPass Service; C:\Program Files\Softex\OmniPass\Omniserv.exe [2003-02-21 68704]
R2 WANMiniportService;WAN Miniport (ATW) Service; C:\WINDOWS\wanmpsvc.exe [2002-12-18 65536]
R2 WSearch;Windows Search; C:\WINDOWS\system32\SearchIndexer.exe [2008-05-26 439808]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2009-02-05 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2009-02-05 352920]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\HPZipm12.exe [2007-08-09 73728]
S2 Roxio Upnp Server 9;Roxio Upnp Server 9; C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe [2007-07-24 358896]
S2 RoxLiveShare9;LiveShare P2P Server 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe [2007-08-16 309744]
S2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2007-08-16 166384]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2007-08-24 68464]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 Pml Driver HPH11;Pml Driver HPH11; C:\WINDOWS\System32\HPHipm11.exe [2002-11-14 77824]
S3 Roxio UPnP Renderer 9;Roxio UPnP Renderer 9; C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe [2007-07-24 88560]
S3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-08-16 1092080]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\wmpnetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 15th, 2009, 4:55 pm

info.txt logfile of random's system information tool 1.06 2009-04-15 16:51:51

======Uninstall list======

-->C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->C:\WINDOWS\System32\\MSIEXEC.EXE /I {09DA4F91-2A09-4232-AB8C-6BC740096DE3} REMOVE=UpdateMgrFeature
-->C:\WINDOWS\System32\\MSIEXEC.EXE /x {60E971B7-51A0-48CA-8687-C6B8F094A409}
-->c:\WINDOWS\System32\\MSIEXEC.EXE /x {8214CC02-6271-4DC8-B8DD-779933450264}
-->MsiExec.exe /I{2BE0C605-9BEC-434D-9FAE-931194E72414}
-->MsiExec.exe /I{48A669A9-76FA-4CA8-BFD5-00C125AC4166}
-->MsiExec.exe /I{726A362E-EBFD-4C3F-8664-6593C2B08386}
-->MsiExec.exe /I{943CB81D-11B9-401E-8305-752528D00AA1}
-->MsiExec.exe /I{E75F019D-98A0-4B39-B1A8-3A01400D2A18}
-->MsiExec.exe /X{F664EDB9-59DF-452A-A3D7-085ED1B8D374}
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{39DA87A1-0B26-4562-A70C-2A6147366E47}\setup.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9F765BD0-B900-4EDE-A90B-61C8A9E95C42}\Setup.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BAD59025-5B73-4E12-B789-0028C5A573C2}\Setup.exe"
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00BA-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0114-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0117-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Adobe Acrobat 5.0-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.isu" -c"C:\Program Files\Common Files\Adobe\Acrobat 5.0\NT\Uninst.dll"
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
America Online-->C:\Program Files\Common Files\aolshare\Aolunins_us.exe
AOL Coach Version 1.0(Build:20020823.1)-->C:\WINDOWS\AolCInUn.exe
ArcSoft Picture Software-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\ArcSoft\Software Suite\Uninst.isu"
avast! Antivirus-->C:\Program Files\Alwil Software\Avast4\aswRunDll.exe "C:\Program Files\Alwil Software\Avast4\Setup\setiface.dll",RunSetup
BlackBerry Desktop Software 4.3-->MsiExec.exe /i{D793A12F-E362-48BB-B332-1DA5E936B52D}
BlackBerry Desktop Software 4.3-->MsiExec.exe /I{D793A12F-E362-48BB-B332-1DA5E936B52D}
Broderbund Media Manager-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{26346FB6-4F69-453D-95CE-B6BA3A5382F8}\setup.exe" -l0x9 AddRem
Critical Update for Windows Media Player 11 (KB959772)-->"C:\WINDOWS\$NtUninstallKB959772_WM11$\spuninst\spuninst.exe"
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
HijackThis 2.0.2-->"C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\8NSTDRNM\HijackThis.exe" /uninstall
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall /qb+ REBOOTPROMPT=""
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)-->C:\WINDOWS\system32\msiexec.exe /package {CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9} /uninstall {A7EEA2F2-BFCD-4A54-A575-7B81A786E658} /qb+ REBOOTPROMPT=""
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB915800-v4)-->"C:\WINDOWS\$NtUninstallKB915800-v4$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB961118)-->"C:\WINDOWS\$NtUninstallKB961118$\spuninst\spuninst.exe"
HP Deskjet printer preloaded drivers-->MsiExec.exe /X{48BD24F5-13DE-493A-A7CE-28A85113FF0C}
HP Digital Imaging Album Printing 1.0-->MsiExec.exe /X{47D4AF7B-EDE6-4ADB-8D2F-0BDA25C7321F}
HP Driver Diagnostics-->MsiExec.exe /X{4CCC7F68-A437-4559-A840-F5E010934951}
HP Imaging Device Functions 6.1-->C:\Program Files\Hewlett-Packard\Digital Imaging\DigitalImagingMonitor\hpzscr01.exe -datfile hpqbud01.dat
HP Instant Support-->C:\PROGRA~1\HPINST~1\UNWISE.EXE C:\PROGRA~1\HPINST~1\INSTALL.LOG
HP Memories Disc-->MsiExec.exe /X{35E90FA5-2CB4-4039-A8BB-BE1B9DB94E21}
HP Photo and Imaging 1.2 - Photosmart Cameras-->MsiExec.exe /X{4F5FC172-F0E7-4EA5-902F-8D005DF9F000}
HP Photosmart Essential-->MsiExec.exe /X{D7CAE58E-26DE-49B7-A75D-EAEDF76726BE}
HP Photosmart printers preloaded drivers-->MsiExec.exe /X{9E88DAA4-1352-4272-BA3A-897668408400}
HP Product Assistant-->MsiExec.exe /I{36FDBE6E-6684-462B-AE98-9A39A1B200CC}
HP PSC & OfficeJet 6.1.A-->"C:\Program Files\Hewlett-Packard\Digital Imaging\{E5A8DDAB-AE80-48C6-A75B-D0FAB83B299D}\setup\hpzscr01.exe" -datfile hposcr08.dat
HP Solution Center and Imaging Support Tools 6.1-->C:\Program Files\Hewlett-Packard\Digital Imaging\eSupport\hpzscr01.exe -datfile hpqbud05.dat
HP Update-->MsiExec.exe /X{FE57DE70-95DE-4B64-9266-84DA811053DB}
Imaginext(TM) Battle Castle-->C:\Program Files\Common Files\Imaginext(TM)\Uninstall\CastleUn.exe
Intel(R) Extreme Graphics Driver-->RUNDLL32.EXE C:\WINDOWS\System32\ialmrem.dll,UninstallW2KIGfx PCI\VEN_8086&DEV_2572
IntelliMover Data Transfer Demo-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{14589F05-C658-4594-9429-D437BA688686}\Setup.exe" -l0x9
InterVideo WinDVD Player-->"C:\Program Files\InstallShield Installation Information\{98E8A2EF-4EAE-43B8-A172-74842B764777}\setup.exe" REMOVEALL
Lernout & Hauspie TruVoice American English TTS Engine-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\tv_enua.inf, Uninstall
LiveReg (Symantec Corporation)-->C:\Program Files\Common Files\Symantec Shared\LiveReg\VcSetup.exe /REMOVE
LiveUpdate 1.80 (Symantec Corporation)-->C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE /U
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 2-->MsiExec.exe /I{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}
Microsoft .NET Framework 3.0 Service Pack 2-->MsiExec.exe /I{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}
Microsoft .NET Framework 3.5 SP1-->C:\WINDOWS\Microsoft.NET\Framework\v3.5\Microsoft .NET Framework 3.5 SP1\setup.exe
Microsoft .NET Framework 3.5 SP1-->MsiExec.exe /I{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}
Microsoft Base Smart Card Cryptographic Service Provider Package-->"C:\WINDOWS\$NtUninstallbasecsp$\spuninst\spuninst.exe"
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Access MUI (English) 2007-->MsiExec.exe /X{90120000-0015-0409-0000-0000000FF1CE}
Microsoft Office Access Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0117-0409-0000-0000000FF1CE}
Microsoft Office Enterprise 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall ENTERPRISER /dll OSETUP.DLL
Microsoft Office Enterprise 2007-->MsiExec.exe /X{91120000-0030-0000-0000-0000000FF1CE}
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Groove MUI (English) 2007-->MsiExec.exe /X{90120000-00BA-0409-0000-0000000FF1CE}
Microsoft Office Groove Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0114-0409-0000-0000000FF1CE}
Microsoft Office InfoPath MUI (English) 2007-->MsiExec.exe /X{90120000-0044-0409-0000-0000000FF1CE}
Microsoft Office Live Add-in 1.3-->MsiExec.exe /I{57F0ED40-8F11-41AA-B926-4A66D0D1A9CC}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office Outlook MUI (English) 2007-->MsiExec.exe /X{90120000-001A-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Publisher MUI (English) 2007-->MsiExec.exe /X{90120000-0019-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Office XP Media Content-->MsiExec.exe /I{90300409-6000-11D3-8CFE-0050048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Web Publishing Wizard 1.52-->RunDll32 ADVPACK.DLL,LaunchINFSection C:\WINDOWS\INF\wpie4x86.inf,WebPostUninstall
NVIDIA Windows 2000/XP Display Drivers-->rundll32.exe C:\WINDOWS\system32\nvinstnt.dll,NvUninstallNT4 nv4_disp.inf
OmniPass-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{F4E57F49-84B4-4CF2-B0A1-8CA1752BDF7E}\Setup.exe" -l0x9
PC-Doctor for Windows-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1F7CCFA3-D926-4882-B2A5-A0217ED25597}\Setup.exe"
PrintMaster-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{A35C2323-3CEA-405C-9569-EF5DDE930B2F}\setup.exe" -l0x9 anything
PS2-->C:\WINDOWS\system32\ps2.exe uninstall
Python 2.2 combined Win32 extensions-->C:\Python22\Lib\SITE-P~1\UNWISE~1.EXE C:\Python22\Lib\SITE-P~1\w32inst.log
Python 2.2.1-->C:\Python22\UNWISE.EXE C:\Python22\INSTALL.LOG
Quicken 2006-->MsiExec.exe /X{2818095F-FB6C-42C8-827E-0A406CC9AFF5}
RealOne Player-->C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
RecordNow-->MsiExec.exe /I{8214CC02-6271-4DC8-B8DD-779933450264}
Roxio Media Manager-->MsiExec.exe /X{303379C9-8610-4CCF-AF37-C4BF8998C591}
S3Display-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Display'
S3Gamma2-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Gamma2'
S3Info2-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Info2'
S3Overlay-->s3uninst.exe -reg 5 'HKLM\Software\S3\S3Uninst\S3Overlay'
Security Update for 2007 Microsoft Office System (KB951550)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {B243E9A5-ED77-4F1B-B338-2486FD82DC85}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for 2007 Microsoft Office System (KB960003)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {F04F8702-18D0-458D-921E-146FB7CD38CF}
Security Update for Microsoft Office Excel 2007 (KB959997)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {9EAC3AEC-5C81-4856-A05B-DE9DC236D740}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office Publisher 2007 (KB950114)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {F9C3CDBA-1F00-4D4D-959D-75C9D3ACDD85}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office system 2007 (KB956828)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {885E081B-72BD-4E76-8E98-30B4BE468FAC}
Security Update for Microsoft Office Word 2007 (KB956358)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {4551666D-0FD6-4C69-8A81-1C6F2E64517C}
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127-v2)-->"C:\WINDOWS\ie7updates\KB938127-v2-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB961260)-->"C:\WINDOWS\ie7updates\KB961260-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB963027)-->"C:\WINDOWS\ie7updates\KB963027-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player (KB952069)-->"C:\WINDOWS\$NtUninstallKB952069_WM9$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 9 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP9$\spuninst\spuninst.exe"
Security Update for Windows XP (KB904706)-->"C:\WINDOWS\$NtUninstallKB904706$\spuninst\spuninst.exe"
Security Update for Windows XP (KB923561)-->"C:\WINDOWS\$NtUninstallKB923561$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952004)-->"C:\WINDOWS\$NtUninstallKB952004$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954600)-->"C:\WINDOWS\$NtUninstallKB954600$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956572)-->"C:\WINDOWS\$NtUninstallKB956572$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956802)-->"C:\WINDOWS\$NtUninstallKB956802$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958215)-->"C:\WINDOWS\$NtUninstallKB958215$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958687)-->"C:\WINDOWS\$NtUninstallKB958687$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958690)-->"C:\WINDOWS\$NtUninstallKB958690$\spuninst\spuninst.exe"
Security Update for Windows XP (KB959426)-->"C:\WINDOWS\$NtUninstallKB959426$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960225)-->"C:\WINDOWS\$NtUninstallKB960225$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960714)-->"C:\WINDOWS\$NtUninstallKB960714$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960715)-->"C:\WINDOWS\$NtUninstallKB960715$\spuninst\spuninst.exe"
Security Update for Windows XP (KB960803)-->"C:\WINDOWS\$NtUninstallKB960803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB961373)-->"C:\WINDOWS\$NtUninstallKB961373$\spuninst\spuninst.exe"
Shockwave-->C:\WINDOWS\system32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\system32\Macromed\SHOCKW~1\Install.log
ShowBiz DVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{60E80B13-8649-4A69-85E2-1AE99E061F43}\setup.exe" -l0x9
Simple Backup for My Pictures-->MsiExec.exe /I{60E971B7-51A0-48CA-8687-C6B8F094A409}
Simple Installer - Multilanguage Version-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EEF397AC-DAEF-4C04-90A9-5B2BD31875DC}\setup.exe"
Skype™ 4.0-->MsiExec.exe /X{24D753CA-6AE9-4E30-8F5F-EFC93E08BF3D}
Sonic Update Manager-->MsiExec.exe /I{09DA4F91-2A09-4232-AB8C-6BC740096DE3}
SpamSubtract-->C:\PROGRA~1\INTERM~1\SPAMSU~1\UNWISE.EXE /U C:\PROGRA~1\INTERM~1\SPAMSU~1\INSTALL.LOG
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
toolkit-->c:\Windows\HPTK\unhptkit.exe
Update for Microsoft Office 2007 Help for Common Features (KB957244)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {C8C72583-C907-4D20-8973-C3858D96BD9E}
Update for Microsoft Office Access 2007 Help (KB957241)-->msiexec /package {90120000-0015-0409-0000-0000000FF1CE} /uninstall {D670F9B9-3E84-47B5-8A4A-618B65DB1593}
Update for Microsoft Office Excel 2007 Help (KB957242)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {51864046-74C8-487B-97CD-6167A4B1DB56}
Update for Microsoft Office InfoPath 2007 Help (KB957243)-->msiexec /package {90120000-0044-0409-0000-0000000FF1CE} /uninstall {766DF26B-5F03-48ED-9307-5326F2790ED0}
Update for Microsoft Office OneNote 2007 Help (KB957245)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {7332DE60-DC79-4578-A60A-A5EA0D6E032B}
Update for Microsoft Office Outlook 2007 (KB952142)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {4AD3A076-427C-491F-A5B7-7D1DE788A756}
Update for Microsoft Office Outlook 2007 Help (KB957246)-->msiexec /package {90120000-001A-0409-0000-0000000FF1CE} /uninstall {6F0E4983-E419-4591-B7DD-EFB0073D3E47}
Update for Microsoft Office PowerPoint 2007 Help (KB957247)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {B20E2C59-EEC5-4102-9E50-5DBB2093C37D}
Update for Microsoft Office Publisher 2007 Help (KB957249)-->msiexec /package {90120000-0019-0409-0000-0000000FF1CE} /uninstall {4E140A5A-4A90-404A-B955-10C2D98CD3EE}
Update for Microsoft Office Word 2007 Help (KB957252)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {54DF3345-0720-4224-9740-C7E00303F565}
Update for Microsoft Script Editor Help (KB957253)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {F21BF703-548C-47B2-B92A-6876E9566C42}
Update for Office 2007 (KB946691)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
Update for Outlook 2007 Junk Email Filter (kb962871)-->msiexec /package {91120000-0030-0000-0000-0000000FF1CE} /uninstall {297857BF-4011-449B-BD74-DB64D182821C}
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Update for Windows XP (KB955839)-->"C:\WINDOWS\$NtUninstallKB955839$\spuninst\spuninst.exe"
Update for Windows XP (KB967715)-->"C:\WINDOWS\$NtUninstallKB967715$\spuninst\spuninst.exe"
Updates from HP-->C:\WINDOWS\BWUnin-6.2.3.66.exe -AppId 137903
Viewpoint Media Player (Remove Only)-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Windows Internet Explorer 7-->"C:\WINDOWS\ie7\spuninst\spuninst.exe"
Windows Live Sign-in Assistant-->MsiExec.exe /I{9422C8EA-B0C6-4197-B8FC-DC797658CA00}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows Search 4.0-->"C:\WINDOWS\$NtUninstallKB940157$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Hosts File======

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com

======Security center information======

AV: avast! antivirus 4.8.1335 [VPS 090415-0]

======System event log======

Computer Name: YOUR-O0KWKW9JWC
Event Code: 10010
Message: The server {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} did not register with DCOM within the required timeout.

Record Number: 1347
Source Name: DCOM
Time Written: 20090228222941.000000-300
Event Type: error
User: NT AUTHORITY\SYSTEM

Computer Name: YOUR-O0KWKW9JWC
Event Code: 7000
Message: The Windows Search service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.


Record Number: 1346
Source Name: Service Control Manager
Time Written: 20090228222911.000000-300
Event Type: error
User:

Computer Name: YOUR-O0KWKW9JWC
Event Code: 7009
Message: Timeout (30000 milliseconds) waiting for the Windows Search service to connect.

Record Number: 1345
Source Name: Service Control Manager
Time Written: 20090228222911.000000-300
Event Type: error
User:

Computer Name: YOUR-O0KWKW9JWC
Event Code: 7000
Message: The Windows Search service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.


Record Number: 1343
Source Name: Service Control Manager
Time Written: 20090228222911.000000-300
Event Type: error
User:

Computer Name: YOUR-O0KWKW9JWC
Event Code: 7009
Message: Timeout (30000 milliseconds) waiting for the Windows Search service to connect.

Record Number: 1342
Source Name: Service Control Manager
Time Written: 20090228222911.000000-300
Event Type: error
User:

=====Application event log=====

Computer Name: YOUR-O0KWKW9JWC
Event Code: 3024
Message: The update cannot be started because the content sources cannot be accessed. Fix the errors and try the update again.

Context: Windows Application, SystemIndex Catalog


Record Number: 247
Source Name: Windows Search Service
Time Written: 20090228191230.000000-300
Event Type: error
User:

Computer Name: YOUR-O0KWKW9JWC
Event Code: 3036
Message: The content source <mapi://{s-1-5-21-2045408971-3545148277-4113439384-1003}/> cannot be accessed.

Context: Windows Application, SystemIndex Catalog

Details:
Unspecified error
(0x80004005)


Record Number: 246
Source Name: Windows Search Service
Time Written: 20090228191230.000000-300
Event Type: warning
User:

Computer Name: YOUR-O0KWKW9JWC
Event Code: 1008
Message: The Windows Search Service is attempting to remove the old catalog.


Record Number: 235
Source Name: Windows Search Service
Time Written: 20090228190944.000000-300
Event Type: warning
User:

Computer Name: YOUR-O0KWKW9JWC
Event Code: 63
Message: A provider, OffProv12, has been registered in the WMI namespace, Root\MSAPPS12, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Record Number: 230
Source Name: WinMgmt
Time Written: 20090228190306.000000-300
Event Type: warning
User: NT AUTHORITY\SYSTEM

Computer Name: YOUR-O0KWKW9JWC
Event Code: 63
Message: A provider, OffProv12, has been registered in the WMI namespace, Root\MSAPPS12, to use the LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests.

Record Number: 229
Source Name: WinMgmt
Time Written: 20090228190306.000000-300
Event Type: warning
User: NT AUTHORITY\SYSTEM

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;c:\Python22;C:\Program Files\PC-Doctor for Windows\services;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 7, GenuineIntel
"PROCESSOR_REVISION"=0207
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"PCToolsDir"=C:\Documents and Settings\All Users\Start Menu\Programs\Hewlett-Packard\HP Pavilion PC Tools
"FP_NO_HOST_CHECK"=NO
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\

-----------------EOF-----------------
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm

Re: Please help!-spybot and antivirus not helping!

Unread postby Dakeyras » April 15th, 2009, 6:21 pm

Hi :)

Avast found a Trojan and I put it in chest as it suggested.
That is fine :thumbup:

Now I continue to get a pop-up window that asks if I want to install Adobe Flash Player, but it doesn't do anything if I say yes or no. I have started to just click the "x" at the top right corner to get rid of it.
OK not a problem, we can address this shortly.

You have the remnants of a Symantec installation present which would be prudent to remove. Also your Adobe Reader is out of date, which we will also address as older installations pose a security risk and can be used as a back-door to reinfect a system with malware.

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

LiveReg
LiveUpdate 1.80


Note: Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into keeping the program.

Update Adobe Installation:

Adobe Acrobat 5.0.5 update can be downloaded from here, then install the update.

Then download the Adobe Acrobat 5.0.5 security update from here. Now install the security update.

Next:

Please download ATF Cleaner to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post that log in your next reply.
The log can also be found here:
  1. Launch Malwarebytes' Anti-Malware
  2. Click on the Logs radio tab.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Next:

Please make sure that RSIT.exe is still on the Desktop.(if not inform myself straight away please)

  • Double click once on RSIT.exe
  • RSIT will start running, at the disclaimer click on Continue.
  • When done, 1 log will be produced.
  • Post that in your next reply.

When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any other symptoms?
  • Malwarebytes_Anti-Malware Log.
  • A new RSIT Log.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 16th, 2009, 3:45 pm

Got the the Adobe Update Installation step and was starting the dowload, when up popped this message:

"There is no program installed which can be updated."

Now what???
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm

Re: Please help!-spybot and antivirus not helping!

Unread postby Dakeyras » April 16th, 2009, 5:19 pm

Hi :)

OK no problem, the actual Adobe installation may be corrupted. I would like you physically check if it is indeed still installed and then remove it as follows:
(We will update the entire application later on)

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

Adobe Acrobat 5.0

Note: If any problems, just carry on with the instructions below and inform myself in your next reply and we will address any issues next OK :thumbup:

Next:

Please download ATF Cleaner to your desktop.

  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post that log in your next reply.
The log can also be found here:
  1. Launch Malwarebytes' Anti-Malware
  2. Click on the Logs radio tab.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Next:

Please make sure that RSIT.exe is still on the Desktop.(if not inform myself straight away please)

  • Double click once on RSIT.exe
  • RSIT will start running, at the disclaimer click on Continue.
  • When done, 1 log will be produced.
  • Post that in your next reply.

When completed the above, please post back the following in the order asked for:

  • How is you computer performing now, any other symptoms?
  • Malwarebytes_Anti-Malware Log.
  • A new RSIT Log.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Please help!-spybot and antivirus not helping!

Unread postby Dakeyras » April 18th, 2009, 1:45 pm

Hi :)

Do you still need help with your machine?

If the instructions are unclear or something isn't working, please let me know before proceeding.
User avatar
Dakeyras
MRU Honors Graduate
MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 20th, 2009, 1:54 pm

1. I have removed Adobe Acrobat.
2. Avast has found a couple more trojans and viruses which were put in the chest.
3. Here is the MalWare log:


Malwarebytes' Anti-Malware 1.36
Database version: 1997
Windows 5.1.2600 Service Pack 3

4/19/2009 12:20:12 PM
mbam-log-2009-04-19 (12-20-05).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 287012
Time elapsed: 16 hour(s), 4 minute(s), 5 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Downloads\AgeOfCastles_Setup.exe (Rogue.HX) -> No action taken.
C:\Program Files\setup.exe (Rogue.Installer) -> No action taken.
C:\WINDOWS\system32\win32hlp.cnf (Trojan.Agent) -> No action taken.


4. Here is the RSIT log:

Logfile of random's system information tool 1.06 (written by random/random)
Run by Owner at 2009-04-20 13:40:07
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 34 GB (31%) free of 110 GB
Total RAM: 511 MB (23% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:41:22 PM, on 4/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16827)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\LTMSG.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\AOL 9.0\waol.exe
C:\Program Files\America Online 8.0\aoltray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\AOL 9.0\shellmon.exe
C:\Documents and Settings\Owner\Desktop\RSIT.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\GQPSLBU8\Owner.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.0\AOL.EXE" -b
O4 - S-1-5-18 Startup: AutoTBar.exe (User 'SYSTEM')
O4 - S-1-5-18 Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')
O4 - .DEFAULT Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - .DEFAULT User Startup: mod_sm.lnk = C:\hp\bin\cloaker.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
O4 - Global Startup: BlackBerry Desktop Redirector.lnk = C:\Program Files\Research In Motion\BlackBerry\Redirector.exe
O4 - Global Startup: Event Reminder.lnk = C:\Program Files\Broderbund\PrintMaster\pmremind.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: PowerReg Scheduler.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {1B00725B-C455-4DE6-BFB6-AD540AD427CD} - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 5744918203
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 5760048718
O16 - DPF: {A9F8D9EC-3D0A-4A60-BD82-FBD64BAD370D} (DDRevision Class) - http://h20264.www2.hp.com/ediags/dd/ins ... csxp2k.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\System32\HPHipm11.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

--
End of file - 11126 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{22BF413B-C6D2-4d91-82A9-A0F997BA588C}]
Skype add-on (mastermind) - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll [2008-11-18 1082880]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2009-01-26 1879896]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{72853161-30C5-4D22-B7F9-0BBC1D38A37E}]
Groove GFS Browser Helper - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{9030D464-4C02-4ABF-8ECC-5164760863C6}]
Windows Live Sign-in Helper - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll [2009-02-17 408440]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - hp toolkit - C:\HP\EXPLOREBAR\HPTOOLKT.DLL [2003-02-19 106496]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"hpsysdrv"=c:\windows\system\hpsysdrv.exe [1998-05-07 52736]
"HotKeysCmds"=C:\WINDOWS\System32\hkcmd.exe [2003-03-11 114688]
"CamMonitor"=c:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe [2002-06-22 69632]
"Share-to-Web Namespace Daemon"=c:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe [2002-04-17 69632]
"StorageGuard"=C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe [2003-02-13 155648]
"TkBellExe"=C:\Program Files\Common Files\Real\Update_OB\realsched.exe [2003-04-10 151597]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2002-09-14 212992]
"NvCplDaemon"=C:\WINDOWS\system32\NvCpl.dll [2003-07-28 4841472]
"nwiz"=nwiz.exe /install []
"HP Software Update"=C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe [2007-05-08 54840]
"AlcxMonitor"=C:\WINDOWS\ALCXMNTR.EXE [2004-09-07 57344]
"GrooveMonitor"=C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe [2007-08-24 33648]
""= []
"LTMSG"=LTMSG.exe 7 []
"KBD"=C:\HP\KBD\KBD.EXE [2005-02-02 61440]
"RoxWatchTray"=C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe [2007-08-16 236016]
"avast!"=C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe [2009-02-05 81000]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"NVIEW"=nview.dll,nViewLoadHook []
"MSMSGS"=C:\Program Files\Messenger\msmsgs.exe [2008-04-13 1695232]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]
"Skype"=C:\Program Files\Skype\Phone\Skype.exe [2009-03-27 24103720]
"NvMediaCenter"=C:\WINDOWS\system32\NVMCTRAY.DLL [2003-07-28 49152]
"AOL Fast Start"=C:\Program Files\AOL 9.0\AOL.EXE [2007-04-18 50736]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
America Online 8.0 Tray Icon.lnk - C:\Program Files\America Online 8.0\aoltray.exe
BlackBerry Desktop Redirector.lnk - C:\Program Files\Research In Motion\BlackBerry\Redirector.exe
Event Reminder.lnk - C:\Program Files\Broderbund\PrintMaster\pmremind.exe
HP Digital Imaging Monitor.lnk - C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
PowerReg Scheduler.exe
Updates from HP.lnk - C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
Windows Search.lnk - C:\Program Files\Windows Desktop Search\WindowsSearch.exe

C:\Documents and Settings\Owner\Start Menu\Programs\Startup
OneNote 2007 Screen Clipper and Launcher.lnk - C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
spamsubtract.lnk - C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\igfxcui]
C:\WINDOWS\system32\igfxsrvc.dll [2003-03-11 315392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\OPXPGina]
C:\Program Files\Softex\OmniPass\opxpgina.dll [2003-02-21 40960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
"{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll [2007-08-24 2212224]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"=C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll [2008-05-26 304128]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"HonorAutoRunSetting"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe"="C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe:*:Enabled:BackWeb-137903"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE"="C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
"C:\Program Files\Microsoft Office\Office12\GROOVE.EXE"="C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE"="C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\Program Files\America Online 8.0\waol.exe"="C:\Program Files\America Online 8.0\waol.exe:*:Enabled:AOL"
"C:\Program Files\Skype\Phone\Skype.exe"="C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

======List of files/folders created in the last 1 months======

2009-04-17 22:29:09 ----D---- C:\Documents and Settings\Owner\Application Data\Malwarebytes
2009-04-17 22:28:58 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2009-04-17 22:28:58 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2009-04-15 16:51:05 ----D---- C:\rsit
2009-04-15 03:07:51 ----HDC---- C:\WINDOWS\$NtUninstallKB959426$
2009-04-15 03:07:42 ----HDC---- C:\WINDOWS\$NtUninstallKB961373$
2009-04-15 03:04:05 ----HDC---- C:\WINDOWS\$NtUninstallKB956572$
2009-04-15 03:03:50 ----HDC---- C:\WINDOWS\$NtUninstallKB952004$
2009-04-15 03:01:27 ----HDC---- C:\WINDOWS\$NtUninstallKB960803$
2009-04-15 03:01:07 ----HDC---- C:\WINDOWS\$NtUninstallKB923561$
2009-04-15 01:03:13 ----N---- C:\WINDOWS\system32\xpsp4res.dll
2009-04-14 20:54:49 ----A---- C:\WINDOWS\ka.ini
2009-04-14 20:50:46 ----D---- C:\Program Files\Imaginext(TM)
2009-04-14 20:50:44 ----D---- C:\Program Files\Common Files\Imaginext(TM)
2009-04-14 20:50:24 ----D---- C:\Documents and Settings\All Users\Application Data\Imaginext(TM)
2009-04-14 15:31:59 ----A---- C:\WINDOWS\system32\aswBoot.exe
2009-04-14 15:31:56 ----D---- C:\Program Files\Alwil Software
2009-04-05 22:16:49 ----HDC---- C:\WINDOWS\$NtUninstallKB959772_WM11$
2009-04-05 22:15:36 ----HDC---- C:\WINDOWS\$NtUninstallKB961118$
2009-04-05 21:44:22 ----HDC---- C:\WINDOWS\$NtUninstallbasecsp$
2009-04-05 21:43:28 ----D---- C:\Program Files\Common Files\Windows Live
2009-04-05 21:42:49 ----D---- C:\Program Files\Microsoft Silverlight
2009-04-05 21:34:28 ----D---- C:\WINDOWS\system32\XPSViewer
2009-04-05 21:34:05 ----D---- C:\Program Files\Reference Assemblies
2009-04-05 21:32:49 ----N---- C:\WINDOWS\system32\xpsshhdr.dll
2009-04-05 21:32:49 ----N---- C:\WINDOWS\system32\prntvpt.dll
2009-04-05 21:32:48 ----N---- C:\WINDOWS\system32\xpssvcs.dll
2009-04-05 21:32:48 ----D---- C:\1f426efcfc5d03c9b262bdef54838990
2009-04-05 21:23:21 ----D---- C:\Program Files\Microsoft
2009-04-05 21:20:29 ----N---- C:\WINDOWS\system32\spmsg.dll
2009-04-05 20:14:35 ----A---- C:\Program Files\SkypeSetupFull.exe
2009-03-30 16:08:05 ----A---- C:\Program Files\HijackThis.exe

======List of files/folders modified in the last 1 months======

2009-04-20 13:40:11 ----D---- C:\WINDOWS\Prefetch
2009-04-20 13:38:21 ----D---- C:\Documents and Settings\Owner\Application Data\Skype
2009-04-20 13:37:44 ----A---- C:\WINDOWS\win.ini
2009-04-20 13:34:47 ----D---- C:\WINDOWS\Temp
2009-04-20 13:31:11 ----D---- C:\WINDOWS\system32\drivers
2009-04-20 13:31:11 ----D---- C:\WINDOWS
2009-04-20 13:30:39 ----A---- C:\WINDOWS\SchedLgU.Txt
2009-04-20 13:30:35 ----D---- C:\WINDOWS\system32\CatRoot2
2009-04-20 13:24:11 ----SD---- C:\WINDOWS\Downloaded Program Files
2009-04-19 12:20:25 ----RD---- C:\Program Files
2009-04-19 12:20:25 ----D---- C:\WINDOWS\system32
2009-04-19 12:20:25 ----D---- C:\Downloads
2009-04-17 22:20:16 ----D---- C:\WINDOWS\system32\Adobe
2009-04-17 22:20:16 ----D---- C:\Program Files\Common Files\Adobe
2009-04-17 22:03:18 ----D---- C:\WINDOWS\system32\FxsTmp
2009-04-16 15:48:27 ----D---- C:\Program Files\Common Files
2009-04-15 11:20:46 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2009-04-15 03:14:47 ----D---- C:\WINDOWS\system32\config
2009-04-15 03:14:42 ----D---- C:\Program Files\Internet Explorer
2009-04-15 03:14:41 ----D---- C:\WINDOWS\system32\wbem
2009-04-15 03:14:41 ----D---- C:\WINDOWS\AppPatch
2009-04-15 03:07:55 ----HD---- C:\WINDOWS\inf
2009-04-15 03:07:53 ----RSHDC---- C:\WINDOWS\system32\dllcache
2009-04-15 03:07:46 ----A---- C:\WINDOWS\imsins.BAK
2009-04-15 03:06:59 ----D---- C:\WINDOWS\system32\en-us
2009-04-15 03:06:45 ----D---- C:\WINDOWS\ie7updates
2009-04-15 03:04:01 ----HD---- C:\WINDOWS\$hf_mig$
2009-04-15 03:03:37 ----SHD---- C:\WINDOWS\Installer
2009-04-15 03:03:30 ----HD---- C:\Config.Msi
2009-04-15 03:03:29 ----D---- C:\Documents and Settings\All Users\Application Data\Microsoft Help
2009-04-14 15:31:06 ----D---- C:\Program Files\AVG
2009-04-10 16:18:23 ----D---- C:\Program Files\Common Files\Sonic Shared
2009-04-10 16:17:38 ----D---- C:\Program Files\Roxio
2009-04-10 16:08:02 ----D---- C:\temp
2009-04-10 16:05:58 ----D---- C:\WINDOWS\system32\ReinstallBackups
2009-04-09 07:59:24 ----D---- C:\Program Files\America Online 8.0
2009-04-06 10:57:24 ----A---- C:\WINDOWS\system32\MRT.exe
2009-04-06 08:10:23 ----D---- C:\WINDOWS\system32\CatRoot
2009-04-06 08:09:26 ----HD---- C:\hp
2009-04-05 22:25:52 ----D---- C:\WINDOWS\Help
2009-04-05 22:25:39 ----D---- C:\WINDOWS\nview
2009-04-05 22:22:18 ----D---- C:\Program Files\Easy Internet signup
2009-04-05 22:22:17 ----SD---- C:\WINDOWS\Tasks
2009-04-05 22:16:45 ----SD---- C:\Documents and Settings\Owner\Application Data\Microsoft
2009-04-05 22:16:45 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2009-04-05 22:16:45 ----D---- C:\Program Files\Common Files\Microsoft Shared
2009-04-05 22:14:52 ----HDC---- C:\WINDOWS\$NtUninstallKB929399$
2009-04-05 22:14:04 ----HDC---- C:\WINDOWS\$NtUninstallKB936782_WMP11$
2009-04-05 22:13:16 ----HDC---- C:\WINDOWS\$NtUninstallKB939683$
2009-04-05 22:12:08 ----D---- C:\WINDOWS\Registration
2009-04-05 22:10:17 ----HDC---- C:\WINDOWS\$NtUninstallKB941569$
2009-04-05 22:05:21 ----RSD---- C:\WINDOWS\assembly
2009-04-05 22:05:21 ----D---- C:\WINDOWS\Microsoft.NET
2009-04-05 21:47:32 ----D---- C:\WINDOWS\security
2009-04-05 21:40:04 ----D---- C:\WINDOWS\WinSxS
2009-04-05 21:34:20 ----D---- C:\Program Files\MSBuild
2009-04-05 21:34:14 ----RSD---- C:\WINDOWS\Fonts
2009-04-05 21:20:29 ----HDC---- C:\WINDOWS\$NtUninstallMSCompPackV1$
2009-04-05 21:18:54 ----D---- C:\Program Files\Windows Media Player
2009-04-05 21:18:51 ----HDC---- C:\WINDOWS\$NtUninstallwmp11$
2009-04-05 21:17:25 ----HDC---- C:\WINDOWS\$NtUninstallWMFDist11$
2009-04-05 21:15:06 ----D---- C:\WINDOWS\system32\URTTemp
2009-04-05 20:15:08 ----RD---- C:\Program Files\Skype
2009-04-05 20:14:53 ----D---- C:\Documents and Settings\All Users\Application Data\Skype
2009-03-30 15:47:37 ----D---- C:\Documents and Settings\Owner\Application Data\Image Zone Express
2009-03-21 10:06:58 ----A---- C:\WINDOWS\system32\kernel32.dll

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 Aavmker4;avast! Asynchronous Virus Monitor; C:\WINDOWS\system32\drivers\Aavmker4.sys [2009-02-05 26944]
R1 AFS2K;AFS2k; C:\WINDOWS\system32\drivers\AFS2K.sys [2004-10-07 35840]
R1 aswSP;avast! Self Protection; C:\WINDOWS\system32\drivers\aswSP.sys [2009-02-05 114768]
R1 aswTdi;avast! Network Shield Support; C:\WINDOWS\system32\drivers\aswTdi.sys [2009-02-05 51376]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2002-08-29 12032]
R2 aswFsBlk;aswFsBlk; C:\WINDOWS\system32\DRIVERS\aswFsBlk.sys [2009-02-05 20560]
R2 aswMon2;avast! Standard Shield Support; C:\WINDOWS\system32\drivers\aswMon2.sys [2009-02-05 94032]
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2004-10-01 2279424]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\System32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 aswRdr;aswRdr; C:\WINDOWS\system32\drivers\aswRdr.sys [2009-02-05 23152]
R3 ltmodem5;Agere Modem Driver; C:\WINDOWS\System32\DRIVERS\ltmdmnt.sys [2003-12-12 652689]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\System32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2003-07-28 1341339]
R3 pfc;Padus ASPI Shell; C:\WINDOWS\system32\drivers\pfc.sys [2002-10-01 9856]
R3 Ps2;PS2; C:\WINDOWS\System32\DRIVERS\PS2.sys [2005-12-12 19072]
R3 RimVSerPort;RIM Virtual Serial Port v2; C:\WINDOWS\system32\DRIVERS\RimSerial.sys [2007-01-18 26496]
R3 ROOTMODEM;Microsoft Legacy Modem Driver; C:\WINDOWS\System32\Drivers\RootMdm.sys [2002-08-29 5888]
R3 RTL8023xp;Realtek 10/100/1000 PCI NIC Family NDIS XP Driver; C:\WINDOWS\system32\DRIVERS\Rtnicxp.sys [2009-03-09 121984]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB2 Enabled Hub; C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R3 usbuhci;Microsoft USB Universal Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbuhci.sys [2008-04-13 20608]
R3 wanatw;WAN Miniport (ATW); C:\WINDOWS\System32\DRIVERS\wanatw4.sys [2002-12-18 33588]
S1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\System32\DRIVERS\amdk7.sys [2008-04-13 37760]
S3 {6080A529-897E-4629-A488-ABA0C29B635E};Intel(R) Graphics Platform (SoftBIOS) Driver; C:\WINDOWS\system32\drivers\ialmsbw.sys [2003-03-14 112288]
S3 {D31A0762-0CEB-444e-ACFF-B049A1F6FE91};Intel(R) Graphics Chipset (KCH) Driver; C:\WINDOWS\system32\drivers\ialmkchw.sys [2003-03-14 78496]
S3 HPZid412;IEEE-1284.4 Driver HPZid412; C:\WINDOWS\System32\DRIVERS\HPZid412.sys [2005-10-21 49920]
S3 HPZipr12;Print Class Driver for IEEE-1284.4 HPZipr12; C:\WINDOWS\System32\DRIVERS\HPZipr12.sys [2005-10-21 16496]
S3 HPZius12;USB to IEEE-1284.4 Translation Driver HPZius12; C:\WINDOWS\System32\DRIVERS\HPZius12.sys [2005-10-21 21568]
S3 ialm;ialm; C:\WINDOWS\System32\DRIVERS\ialmnt5.sys [2003-03-14 90395]
S3 RimUsb;BlackBerry Smartphone; C:\WINDOWS\System32\Drivers\RimUsb.sys [2007-05-31 22656]
S3 rtl8139;Realtek RTL8139(A/B/C)-based PCI Fast Ethernet Adapter NT Driver; C:\WINDOWS\System32\DRIVERS\RTL8139.SYS [2004-08-03 20992]
S3 S3Psddr;S3Psddr; C:\WINDOWS\System32\DRIVERS\s3gnbm.sys [2004-08-03 166912]
S3 SiS315;SiS315; C:\WINDOWS\System32\DRIVERS\sisgrp.sys [2003-02-26 260736]
S3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\System32\DRIVERS\usbccgp.sys [2008-04-13 32128]
S3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbohci.sys [2008-04-13 17152]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aswUpdSv;avast! iAVS4 Control Service; C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe [2009-02-05 18752]
R2 avast! Antivirus;avast! Antivirus; C:\Program Files\Alwil Software\Avast4\ashServ.exe [2009-02-05 138680]
R2 NVSvc;NVIDIA Driver Helper Service; C:\WINDOWS\system32\nvsvc32.exe [2003-07-28 77824]
R2 omniserv;Softex OmniPass Service; C:\Program Files\Softex\OmniPass\Omniserv.exe [2003-02-21 68704]
R2 WANMiniportService;WAN Miniport (ATW) Service; C:\WINDOWS\wanmpsvc.exe [2002-12-18 65536]
R2 WSearch;Windows Search; C:\WINDOWS\system32\SearchIndexer.exe [2008-05-26 439808]
R3 avast! Mail Scanner;avast! Mail Scanner; C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe [2009-02-05 254040]
R3 avast! Web Scanner;avast! Web Scanner; C:\Program Files\Alwil Software\Avast4\ashWebSv.exe [2009-02-05 352920]
S2 Pml Driver HPZ12;Pml Driver HPZ12; C:\WINDOWS\System32\HPZipm12.exe [2007-08-09 73728]
S2 Roxio Upnp Server 9;Roxio Upnp Server 9; C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe [2007-07-24 358896]
S2 RoxLiveShare9;LiveShare P2P Server 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe [2007-08-16 309744]
S2 RoxWatch9;Roxio Hard Drive Watcher 9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe [2007-08-16 166384]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2008-07-25 34312]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; c:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2008-07-25 69632]
S3 Fax;Fax; C:\WINDOWS\system32\fxssvc.exe [2008-04-13 267776]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; c:\WINDOWS\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe [2008-07-29 46104]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 idsvc;Windows CardSpace; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2008-07-29 881664]
S3 Microsoft Office Groove Audit Service;Microsoft Office Groove Audit Service; C:\Program Files\Microsoft Office\Office12\GrooveAuditService.exe [2007-08-24 68464]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 Pml Driver HPH11;Pml Driver HPH11; C:\WINDOWS\System32\HPHipm11.exe [2002-11-14 77824]
S3 Roxio UPnP Renderer 9;Roxio UPnP Renderer 9; C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe [2007-07-24 88560]
S3 RoxMediaDB9;RoxMediaDB9; C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-08-16 1092080]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\wmpnetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; c:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2008-07-29 132096]

-----------------EOF-----------------
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm

Re: Please help!-spybot and antivirus not helping!

Unread postby Dakeyras » April 20th, 2009, 5:40 pm

Hi :)

A question if I may, is there any particular reason you have not replied back for nearly four days? I have to say this is not good at all, unless there is a valid reason and the computer I am providing my free assistance for is not being used online during these periods of inactivity.

I will take into account any extenuating circumstances but please be aware the situation as it stands now is far from ideal and I may withdraw my assistance unless you have a really good reason for such a prolonged period of inactivity between replies.

Next:

Now please go to Start >> Control Panel >> Add/Remove Programs and remove the following (if present):

LiveReg (Symantec Corporation)
LiveUpdate 1.80 (Symantec Corporation)


Note: Take extra care in answering questions posed by any Uninstaller. Some questions may be worded to deceive you into keeping the program.

Next:

Now click Start >> Run and type cleanmgr in the box and press OK.

  • Ensure the boxes for Temporary Files, Temporary Internet Files and Recycle Bin are checked.
  • You can choose to check other boxes if you wish but they are not required.
  • Click on OK then Yes.
  • Now Reboot(restart) your computer.

Malwarebytes Anti-Malware:

The scan took some time it appears, however you never let the application carry out its disinfection process. We need to re-scan and remove anything found as follows:

  • Launch the application, Check for Updates >> Perform a Quick Scan
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Next:

Please make sure that RSIT.exe is still on the Desktop.(if not inform myself straight away please)

  • Double click once on RSIT.exe
  • RSIT will start running, at the disclaimer click on Continue.
  • When done, 1 log will be produced.
  • Post that in your next reply.

When completed the above, please post back the following in the order asked for:

  • Answer to my query re time between replys.
  • How is you computer performing now, any other symptoms?
  • Malwarebytes_Anti-Malware Log.
  • A new RSIT Log.
User avatar
Dakeyras
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MRU Honors Graduate
 
Posts: 8732
Joined: November 21st, 2007, 5:30 am
Location: The Tundra

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 21st, 2009, 9:03 am

It took nearly 3 days to run the anti-Malware software - every time my computer went into sleep mode, it stopped working. When I came back to the computer to check on it, it would start up again. The total scan time was 16 hours, but took A LOT longer because of only working when I was sitting here keeping the computer out of sleep mode.

And no, I was not able to use the computer during that time - which is really difficult!

I truly appreciate your help with this matter.
THANK YOU!
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm

Re: Please help!-spybot and antivirus not helping!

Unread postby elprego » April 21st, 2009, 9:15 am

Sorry, forgot to mention in my post that I did remove LiveReg and Live Update when you asked me to. Now, I tried it again and they do not show up in the list of Add/Remove programs.

Working on Disk Cleanup now, then will reboot.
elprego
Regular Member
 
Posts: 17
Joined: March 30th, 2009, 4:14 pm
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