Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Malware removed but so what?

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Malware removed but so what?

Unread postby Joe8050 » March 30th, 2009, 11:42 am

This is probably a dumb question but here goes:
Assuming my problem is caused by malware, my anti-virus program finds some and then I have it removed from the system. However the problem still exists.

Do the effects of some serious malware remain after all of the malware has been removed?

My problem is my programs fail to open. Control panel, Ctl-Alt-Del, MS Word, IE, etc. do not run. Windows Explorer does open up. But I can't open up any files or apps.

Here's one more question: How relevant is this error message: "Error loading Winsock2 library (WS2_32.DLL): A system call that should never fail has failed." Yikes! Is this malware causing my problem?
Active Member
Posts: 1
Joined: March 30th, 2009, 11:04 am
Register to Remove

Re: Malware removed but so what?

Unread postby NonSuch » March 30th, 2009, 5:13 pm

It is impossible to say whether or not your present issues are caused by malware, or if damage was incurred during the removal of malware. Either or both are possible, but we cannot say for certain, due to insufficient data.

In order for us to help you it is necessary that you provide us with a HijackThis log. A HijackThis log, as well as other logs that may be requested, provide us with a guideline for removing whatever malware is infecting your system. We cannot proceed without such logs for guidance. If you are unable to run the necessary applications, then it's highly unlikely that an online help forum would be able to assist you.

If possible, please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
User avatar
Posts: 27256
Joined: February 23rd, 2005, 7:08 am
Location: California

  • Similar Topics
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!

Who is online

Users browsing this forum: No registered users and 38 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware