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Malware Infection (*****)

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Malware Infection (*****)

Unread postby Jackhama » March 25th, 2009, 6:32 am

Hi Guys.
Ive unfortunately picked up a number of viruses due to my daughter opening up a file on my pc whilst i was away. I run nortons and its picking up emails that are being sent and they are being rebounded by my provider. Ive managed to elimnated a few bad files through nortons,Malwarebytes etc but i still have the one on startup which keeps trying to send any where between 5 and 45 emails. I dont know the file which she opened as she deleted it before i got back. I would be very appreciative if you could take a look at my files and weed these out for me as i have hit a brick wall. Thanx mark

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:11:45 PM, on 25/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ebay.com.au/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {5AF4B996-C96C-41A2-8678-5F5A46E01EE8} - C:\PROGRA~1\DOWNLO~1\DETECT~1.DLL
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Snipestation2 - {D79559E8-9991-41C5-AA2B-A96EC766F43F} - c:\Ebay Sniper\Snipebar2.dll
O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.5\CoIEPlg.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
O4 - HKLM\..\Run: [EPSON Stylus CX3900 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBEP.EXE /FU "C:\WINDOWS\TEMP\E_S13A.tmp" /EF "HKLM"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Download &Youtube Free - C:\Program Files\Download Youtube Free\save.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Games\poker\PartyPoker.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Games\poker\PartyPoker.exe (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Download Youtube Free - {655A0B37-3AD2-429D-BF2F-0C8EE4ACA08A} - C:\Program Files\Download Youtube Free\save.htm (file missing) (HKCU)
O9 - Extra 'Tools' menuitem: &Launch Download Youtube Free - {655A0B37-3AD2-429D-BF2F-0C8EE4ACA08A} - C:\Program Files\Download Youtube Free\save.htm (file missing) (HKCU)
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 0986559671
O17 - HKLM\System\CCS\Services\Tcpip\..\{60C69143-75B6-4EA9-B6BD-38A32C99CC63}: NameServer = 210.15.254.240,210.15.254.241
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Background Intelligent Transfer Service (BITS) - Unknown owner - C:\WINDOWS\
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB (pnkbstrb) - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Automatic Updates (wuauserv) - Unknown owner - C:\WINDOWS\





------------------------------------------------------------





18 Wheels of Steel: Haulin'
ACDSee 8
Ad-Aware
Adobe Flash Player 10 Plugin
Adobe Reader 7.0
Adobe Shockwave Player 11
AppCore
Apple Mobile Device Support
Apple Software Update
Ashampoo WinOptimizer 2008
Athlon 64 Processor Driver
Auction Sentry
Battlefield 2(TM)
Battlefield 2: Special Forces
Battlefield 2142
Bonjour
Call of Duty
Call of Duty - United Offensive
Call of Duty(R) 2
ccCommon
CodecPatch
Company of Heroes
Component Framework
ConvertXtoDVD 3.1.3.40
Critical Update for Windows Media Player 11 (KB959772)
Crysis(R)
Deer Hunter - The 2005 Season
D-Link DSL-302G Ethernet Diagnostics and USB Driver
DVD Shrink 3.2
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Web-To-Page
ESCX3900 User's Guide
GameSpy Arcade
Ghost Town
Google Earth
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HouseCall 6.6
IncrediMail Xe
IsoBuster 2.1
iTunes
J2SE Runtime Environment 5.0 Update 3
Jasc Paint Shop Pro 9
Lara Croft Tomb Raider: The Angel Of Darkness
LG ODD Auto Firmware Update
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Magic Video Converter Trial Version (English) 8.0.2.18
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office XP Professional with FrontPage
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
mIRC
Mozilla Firefox (3.0.7)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 Parser and SDK
Multimedia Card Reader
Nero 7
Norton AntiVirus
Norton AntiVirus Help
Norton Confidential Core
Norton Internet Security
Norton Internet Security (Symantec Corporation)
Norton Protection Center
Nursing Calculations V6.3.0
NVIDIA Drivers
PaltalkScene
Project Reality 0856 Core
Project Reality 0856 Levels
PunkBuster Services
QuickTime
Race Driver 3
Realtek AC'97 Audio
RegScrubXP 3.25
SCRABBLE Deluxe
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Sierra Utilities
Skype 2.0
SnipeStation IE Toolbar - Free eBay Auction Sniper
SPBBC 32bit
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
Star Wars Galactic Battlegrounds: Saga
Symantec KB-DocID:2003093015493306
Symantec Real Time Storage Protection Component
Tiger Woods PGA TOUR 2005
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Virtual Skipper 4 1.6.1
Wheel of Fortune Deluxe (remove only)
WinAce Archiver
Winamp (remove only)
Windows Genuine Advantage v1.3.0254.0
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player Firefox Plugin
Windows XP Service Pack 3
WinRAR archiver
WinZip 11.1
XP Codec Pack
Zuma Deluxe RA
Jackhama
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Posts: 5
Joined: March 24th, 2009, 11:16 pm
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Re: Malware Infection (*****)

Unread postby NonSuch » April 11th, 2009, 3:17 am

We are sorry you have waited so long for a response. As you can see, we are quite busy as are all the other help forums. Also, it is possible that you received no response because there was no malware evident in your HijackThis log.

If you still require help, please start a new topic and post a fresh HijackThis log, along with a complete description of all symptoms you are currently experiencing that make you feel your system is infected with malware. Also, in the same post, please include an Uninstall List.

To create an Uninstall List, open HijackThis and, from the Main Menu > click on the "Open the Misc Tools section" button > click "Open Uninstall Manager" > click "Save List." Save the list to your Desktop or any convenient location. Next, copy the contents of the Uninstall List and paste it into the same post as your HijackThis log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, and be sure to include your Uninstall List: >Guideline for posting your HijackThis log<
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NonSuch
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Posts: 27300
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