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Unread postby emattie » March 24th, 2009, 7:18 pm

Hello Malwareremoval,

I have a problem with a Windows XP SP2 system that has demonstrated several irregularities. Regedit will open and after 10 seconds it would close automatically. Additionally, after doing a Google search, I would click on a link and end up going to a random website. It doesn't happen everytime but enough to get my attention. Additionally, chkdsk doesn't run after rebooting. I ran Spyware Doctor in Safe Mode and all the problems mentioned happened in Safe Mode as well.

I've run the following programs in order to try and find a virus, adware or spyware:

Spyware Doctor
EZTrust 7.0 Virus Scan
sfc /scannow
Advanced System Care 3

Here is the HiJackThis log file:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:00:17 PM, on 3/24/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
C:\Program Files\CA\eTrust Antivirus\InoRT.exe
C:\Program Files\CA\eTrust Antivirus\InoTask.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Reflection\rtsserv.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Java\jre1.6.0_01\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\samh\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://g.msn.com/0SEENUS/SAOS10
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://docs1/cyberdocs/cyberdocs.asp
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 192.168.*;localhost;<local>
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [CXMon] "C:\Program Files\Hewlett-Packard\PhotoSmart\Photo Imaging\Hpi_Monitor.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Advanced SystemCare 3] "C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe" /startup
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [] (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1ED48504-8834-11D5-AC75-0008C73FD642} (ProductView Express) - file://D:\ptc\proe\i486_nt\obj\pvx_install.exe
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://ushousecall02.trendmicro.com/hou ... hcImpl.cab
O16 - DPF: {44C7F862-906C-11D3-A8ED-0008C75B3588} (IEPAPI Class) - http://docs1/CyberDOCS/Plugins/papibrdg.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 1182576871
O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/i ... ection.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 1186971069
O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://docs1/CyberDOCS/Plugins/isetupml.cab
O16 - DPF: {78AF2F24-A9C3-11D3-BF8C-0060B0FCC122} (AcDcToday Control) - file://C:\Program Files\Acadm 6\AcDcToday.ocx
O16 - DPF: {AE563720-B4F5-11D4-A415-00108302FDFD} (NOXLATE-BANR) - file://C:\Program Files\Acadm 6\InstBanr.ocx
O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (InstaFred) - file://C:\Program Files\Acadm 6\InstFred.ocx
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\Acadm 6\AcPreview.ocx
O16 - DPF: {F694EA1F-2EC1-445D-8988-1862AD0CC4C8} (pvvercheck_ie Control) - http://31s004.bushhog.local/Windchill/w ... eck_ie.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = BHTN.local
O17 - HKLM\Software\..\Telephony: DomainName = bhtn.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = BHTN.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = bhtn.local,bushhog.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = BHTN.local
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: SearchList = bhtn.local,bushhog.local
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = bhtn.local,bushhog.local
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Diskeeper - Diskeeper Corporation - D:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
O23 - Service: eTrust Antivirus RPC Server (InoRPC) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRpc.exe
O23 - Service: eTrust Antivirus Realtime Server (InoRT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoRT.exe
O23 - Service: eTrust Antivirus Job Server (InoTask) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Antivirus\InoTask.exe
O23 - Service: Reflection TimeSync - WRQ, Inc. - C:\Program Files\Reflection\rtsserv.exe
O23 - Service: Remote Administrator Service (r_server) - Unknown owner - C:\WINDOWS\system32\r_server.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Shavlik Remote Scheduler Service (Shavlik Scheduler) - Shavlik Technologies - C:\WINDOWS\ProPatches\Scheduler\stSchedEx.exe
O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe

End of file - 7979 bytes

Any assistance would be greatly appreciated!
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Posts: 1
Joined: March 24th, 2009, 7:03 pm
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Unread postby NonSuch » April 11th, 2009, 3:06 am

We are sorry you have waited so long for a response. As you can see, we are quite busy as are all the other help forums. Also, it is possible that you received no response because there was no malware evident in your HijackThis log.

If you still require help, please start a new topic and post a fresh HijackThis log, along with a complete description of all symptoms you are currently experiencing that make you feel your system is infected with malware. Also, in the same post, please include an Uninstall List.

To create an Uninstall List, open HijackThis and, from the Main Menu > click on the "Open the Misc Tools section" button > click "Open Uninstall Manager" > click "Save List." Save the list to your Desktop or any convenient location. Next, copy the contents of the Uninstall List and paste it into the same post as your HijackThis log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, and be sure to include your Uninstall List: >Guideline for posting your HijackThis log<
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