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Please analyse my HiJackThis Log

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Please analyse my HiJackThis Log

Unread postby sarah33500 » March 24th, 2009, 10:37 am

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:35:46, on 24/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\acs.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2009] C:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exe /S
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/us/securityadvisor/pe ... stscan.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se5483.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwar ... TSUEng.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/vi ... ebscan.cab
O16 - DPF: {867E13F2-7F31-44FB-AC97-CD38E0DC46EF} (HardwareDetection Control) - http://fichiers.touslesdrivers.com/fich ... _1_0_2.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwar ... /CTPID.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O23 - Service: Service de configuration Atheros (ACS) - Atheros - C:\WINDOWS\System32\acs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9366 bytes
sarah33500
Regular Member
 
Posts: 21
Joined: March 24th, 2009, 10:30 am
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Re: Please analyse my HiJackThis Log

Unread postby Wi[k]! » March 24th, 2009, 6:38 pm

Hello and welcome to the forums.

I am Wi[k]! and I will be helping you today. As I am an undergrad my posts must be checked by a teacher so there can be a delay. HijackThis logs can take time to analyze so be patient.

In the meantime create a uninstall list.

  • Start HijackThis.
  • Click Open the Misc Tools section
  • Click Open Uninstall Manager
  • Click Save list...
  • Save the list to your desktop, or any other convenient place.

Post that in your next reply.
Wi[k]!
MRU Undergrad
MRU Undergrad
 
Posts: 554
Joined: August 4th, 2008, 9:49 am

Re: Please analyse my HiJackThis Log

Unread postby sarah33500 » March 25th, 2009, 4:44 am

ABBYY FineReader 5.0 Sprint
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Shockwave Player
Adobe SVG Viewer 3.0
Apple Mobile Device Support
Apple Software Update
Archiveur WinRAR
ASUS ATK0100 ACPI UTILITY
ASUS InstantFun
Atheros Client Installation Program
ATI - Utilitaire de désinstallation du logiciel
ATI Catalyst Control Center
ATI Display Driver
ATI Parental Control & Encoder
ATK Hotkey
ATK Media
ATKOSD2
AudibleManager
avast! Antivirus
Bluetooth Stack for Windows by Toshiba
CA Yahoo! Anti-Spy (remove only)
CCleaner (remove only)
CDBurnerXP
Correctif pour Lecteur Windows Media 11 (KB939683)
Correctif pour Windows XP (KB952287)
Correctif pour Windows XP (KB961118)
Creative Software AutoUpdate
Creative System Information
Creative ZEN
Dell AIO Printer A920
DiMAGE Viewer
Driver Detective
FaxTools
ffdshow (remove only)
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
HP Photosmart Essential
iTunes
Java(TM) 6 Update 12
Java(TM) 6 Update 7
Lecteur Windows Media 11
Ma-Config.com
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows XP Video Decoder Checkup Utility
Mise à jour critique pour Lecteur Windows Media 11 (KB959772)
Mise à jour de sécurité pour Lecteur Windows Media (KB952069)
Mise à jour de sécurité pour Lecteur Windows Media 11 (KB936782)
Mise à jour de sécurité pour Lecteur Windows Media 11 (KB954154)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB938127-v2)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB956390)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB958215)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB960714)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB961260)
Mise à jour de sécurité pour Windows XP (KB938464)
Mise à jour de sécurité pour Windows XP (KB941569)
Mise à jour de sécurité pour Windows XP (KB946648)
Mise à jour de sécurité pour Windows XP (KB950762)
Mise à jour de sécurité pour Windows XP (KB950974)
Mise à jour de sécurité pour Windows XP (KB951066)
Mise à jour de sécurité pour Windows XP (KB951376-v2)
Mise à jour de sécurité pour Windows XP (KB951698)
Mise à jour de sécurité pour Windows XP (KB951748)
Mise à jour de sécurité pour Windows XP (KB952954)
Mise à jour de sécurité pour Windows XP (KB954211)
Mise à jour de sécurité pour Windows XP (KB954459)
Mise à jour de sécurité pour Windows XP (KB954600)
Mise à jour de sécurité pour Windows XP (KB955069)
Mise à jour de sécurité pour Windows XP (KB956391)
Mise à jour de sécurité pour Windows XP (KB956802)
Mise à jour de sécurité pour Windows XP (KB956803)
Mise à jour de sécurité pour Windows XP (KB956841)
Mise à jour de sécurité pour Windows XP (KB957095)
Mise à jour de sécurité pour Windows XP (KB957097)
Mise à jour de sécurité pour Windows XP (KB958644)
Mise à jour de sécurité pour Windows XP (KB958687)
Mise à jour de sécurité pour Windows XP (KB958690)
Mise à jour de sécurité pour Windows XP (KB960225)
Mise à jour de sécurité pour Windows XP (KB960715)
Mise à jour pour Windows XP (KB951978)
Mise à jour pour Windows XP (KB955839)
Mise à jour pour Windows XP (KB967715)
Motorola SM56 Speakerphone Modem
OFFICE One 7.0
OFFICE One License v7
OFFICE One Menu v7
OFFICE One Safety-Box v7
OFFICE One Startup v7
Orange Plug-in messagerie vocale 888
Outil de mise à jour Google
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Skype™ 4.0
Spybot - Search & Destroy
Spyware Doctor 6.0
Synaptics Pointing Device Driver
Uniblue DriverScanner 2009
Uniblue DriverScanner 2009
Uniblue RegistryBooster 2009
Uniblue RegistryBooster 2009
USB2.0 Card Reader Software
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 0.9.6
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Wireless Console 2
Yahoo! Install Manager
Yahoo! Software Update
Yahoo! Toolbar
ZEN Media Explorer
ZENcast Organizer
sarah33500
Regular Member
 
Posts: 21
Joined: March 24th, 2009, 10:30 am

Re: Please analyse my HiJackThis Log

Unread postby Wi[k]! » March 25th, 2009, 8:11 pm

Hello,

Is there a specific reason you think you are infected? Explain any symptoms you may be having at the moment.
--------------------------------------------------

Your log shows that MSConfig is running at startup. This indicates that you may be using "diagnostic startup" rather than "normal startup" to stop something running. While this is normally OK, it is possible that you have disabled something that will affect how we fix your malware problem. While disabled, it will not then show up in the HijackThis log.

Go to Start > Run and type Notepad
Copy/paste the following quote box into a new notepad (not wordpad) document. Make sure that wordwrap is unchecked.
regedit /a /e %systemdrive%\regkey.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig"
notepad %systemdrive%\regkey.txt
del /q %systemdrive%\regkey.txt

Go to the menu at the top of the Notepad File and Save as
Save it to your Desktop as "mslook.bat" (you MUST include the quotes)
Locate mslook.bat on your Desktop and double-click it. When notepad opens, copy/paste the content in your reply. When you close Notepad the CMD window will close automatically and the text file will be deleted.
--------------------------------------------------

Clean out your temporary files using CCleaner on your computer.
--------------------------------------------------

Do an online scan with Kaspersky's Online Scanner

  • Click on accept and updating will commence to download the latest virus definitions.
  • On the left side, under Scan click on My Computer, a scan will start.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

Note: There is a tutorial Here if you need to see one.

I your next reply:

New HJT log
Results of mslook.bat
Kaspersky report
How is the computer running? Any problems?[/quote]
Wi[k]!
MRU Undergrad
MRU Undergrad
 
Posts: 554
Joined: August 4th, 2008, 9:49 am

Re: Please analyse my HiJackThis Log

Unread postby sarah33500 » March 26th, 2009, 6:52 am

Hello,
Thank you for all your help to date.

To answer your question, there seems to be nothing major wrong with the computer, just little things: Explorer takes time to connect and when it does, always opens on http://www.microsoft.com/windows/downlo ... itnow.mspx
despite the fact i have bbc.co.uk as my home page - it will not go away. Have contacted Microsoft but they have been no help. Also RealPlayer crashes alot and Explorer also - lots of error messages winging their way to Microsoft. A friend has been using my computer, using his own 'user account' and i was concerned he might have let something in - I have scanned and cleaned with every scanner known to man but am still having little hiccups...found porn clips in RealPlayer library the other day - no idea where they came from!

Anyway, maybe there is nothing, but would be grateful if you could make sure.
Many thanks

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, March 26, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, March 26, 2009 09:13:32
Records in database: 1971895
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
F:\

Scan statistics:
Files scanned: 44295
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 00:48:12

No malware has been detected. The scan area is clean.

The selected area was scanned.

ABBYY FineReader 5.0 Sprint
Acrobat.com
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Reader 9
Adobe Shockwave Player
Adobe SVG Viewer 3.0
Apple Mobile Device Support
Apple Software Update
Archiveur WinRAR
ASUS ATK0100 ACPI UTILITY
ASUS InstantFun
Atheros Client Installation Program
ATI - Utilitaire de désinstallation du logiciel
ATI Catalyst Control Center
ATI Display Driver
ATI Parental Control & Encoder
ATK Hotkey
ATK Media
ATKOSD2
AudibleManager
avast! Antivirus
Bluetooth Stack for Windows by Toshiba
CA Yahoo! Anti-Spy (remove only)
CCleaner (remove only)
CDBurnerXP
Correctif pour Lecteur Windows Media 11 (KB939683)
Correctif pour Windows XP (KB952287)
Correctif pour Windows XP (KB961118)
Creative Software AutoUpdate
Creative System Information
Creative ZEN
Dell AIO Printer A920
DiMAGE Viewer
Driver Detective
FaxTools
ffdshow (remove only)
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
HP Photosmart Essential
iTunes
Java(TM) 6 Update 12
Java(TM) 6 Update 7
Lecteur Windows Media 11
Ma-Config.com
Malwarebytes' Anti-Malware
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows XP Video Decoder Checkup Utility
Mise à jour critique pour Lecteur Windows Media 11 (KB959772)
Mise à jour de sécurité pour Lecteur Windows Media (KB952069)
Mise à jour de sécurité pour Lecteur Windows Media 11 (KB936782)
Mise à jour de sécurité pour Lecteur Windows Media 11 (KB954154)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB938127-v2)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB956390)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB958215)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB960714)
Mise à jour de sécurité pour Windows Internet Explorer 7 (KB961260)
Mise à jour de sécurité pour Windows XP (KB938464)
Mise à jour de sécurité pour Windows XP (KB941569)
Mise à jour de sécurité pour Windows XP (KB946648)
Mise à jour de sécurité pour Windows XP (KB950762)
Mise à jour de sécurité pour Windows XP (KB950974)
Mise à jour de sécurité pour Windows XP (KB951066)
Mise à jour de sécurité pour Windows XP (KB951376-v2)
Mise à jour de sécurité pour Windows XP (KB951698)
Mise à jour de sécurité pour Windows XP (KB951748)
Mise à jour de sécurité pour Windows XP (KB952954)
Mise à jour de sécurité pour Windows XP (KB954211)
Mise à jour de sécurité pour Windows XP (KB954459)
Mise à jour de sécurité pour Windows XP (KB954600)
Mise à jour de sécurité pour Windows XP (KB955069)
Mise à jour de sécurité pour Windows XP (KB956391)
Mise à jour de sécurité pour Windows XP (KB956802)
Mise à jour de sécurité pour Windows XP (KB956803)
Mise à jour de sécurité pour Windows XP (KB956841)
Mise à jour de sécurité pour Windows XP (KB957095)
Mise à jour de sécurité pour Windows XP (KB957097)
Mise à jour de sécurité pour Windows XP (KB958644)
Mise à jour de sécurité pour Windows XP (KB958687)
Mise à jour de sécurité pour Windows XP (KB958690)
Mise à jour de sécurité pour Windows XP (KB960225)
Mise à jour de sécurité pour Windows XP (KB960715)
Mise à jour pour Windows XP (KB951978)
Mise à jour pour Windows XP (KB955839)
Mise à jour pour Windows XP (KB967715)
Motorola SM56 Speakerphone Modem
OFFICE One 7.0
OFFICE One License v7
OFFICE One Menu v7
OFFICE One Safety-Box v7
OFFICE One Startup v7
Orange Plug-in messagerie vocale 888
Outil de mise à jour Google
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Skype™ 4.0
Spybot - Search & Destroy
Spyware Doctor 6.0
Synaptics Pointing Device Driver
Uniblue DriverScanner 2009
Uniblue DriverScanner 2009
Uniblue RegistryBooster 2009
Uniblue RegistryBooster 2009
USB2.0 Card Reader Software
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
VLC media player 0.9.6
Windows Internet Explorer 7
Windows Live OneCare safety scanner
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Wireless Console 2
Yahoo! Install Manager
Yahoo! Software Update
Yahoo! Toolbar
ZEN Media Explorer
ZENcast Organizer

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:37:15, on 26/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\System32\acs.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Fichiers communs\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Fichiers communs\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVICE RÉSEAU')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/Dcode/ActiveX/MSDcode.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www.ca.com/us/securityadvisor/pe ... stscan.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se5483.cab
O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://ccfiles.creative.com/Web/softwar ... TSUEng.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www.ca.com/us/securityadvisor/vi ... ebscan.cab
O16 - DPF: {867E13F2-7F31-44FB-AC97-CD38E0DC46EF} (HardwareDetection Control) - http://fichiers.touslesdrivers.com/fich ... _1_0_2.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://ccfiles.creative.com/Web/softwar ... /CTPID.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FICHIE~1\Skype\SKYPE4~1.DLL
O23 - Service: Service de configuration Atheros (ACS) - Atheros - C:\WINDOWS\System32\acs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Service de l'iPod (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Ma-Config Service (maconfservice) - CybelSoft - C:\Program Files\ma-config.com\maconfservice.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 9476 bytes
sarah33500
Regular Member
 
Posts: 21
Joined: March 24th, 2009, 10:30 am

Re: Please analyse my HiJackThis Log

Unread postby Wi[k]! » March 26th, 2009, 1:48 pm

Hello,

This does not appear to be a malware issue, but we can try to fix some of the problems.

Microsoft has released Internet Explorer 8 which you can see if it solves your problems. You may download it from here.

However, many malware infections install themselves by exploiting security holes in Microsoft Internet Explorer. It is strongly suggested that you consider using an alternate browser.
Both Firefox and Opera are next-generation browsers that are more secure and faster than Internet Explorer, immune to most known browser hijackers, and outfitted with built-in pop-up blockers and other useful accessories.
--------------------------------------------------

I advise you delete all of the porn clips that are in your Realplayer directory.

I suggest you download CCCP codec which will install Media player classic, and equip it with almost every codec needed to play media. Afterward, you can install Real Alternative which will take the place of Real Player. I have been using this set up for couple of years and I have had no problems whatsoever.
--------------------------------------------------

Disable Spybot's TeaTimer. This is a two step process.
First step:
  • Right-click the Spybot Icon in the System Tray (looks like a blue/white calendar with a padlock symbol)
  • If you have the older version 1.4, Click on Exit Spybot S&D Resident
  • If you have the new version 1.5, Click once on Resident Protection, then Right click the Spybot icon again and make sure Resident Protection is now Unchecked. The Spybot icon in the System tray should now be now colorless.
Second step, For Either Version :
  • Open Spybot S&D
  • Click Mode, choose Advanced Mode
  • Go To the bottom of the Vertical Panel on the Left, Click Tools
  • then, also in left panel, click Resident (shows a red/white shield).
  • If your firewall raises a question, say OK
  • In the Resident protection status frame, Uncheck the box labeled Resident "Tea-Timer"(Protection of over-all system settings) active
  • OK any prompts.
  • Use File, Exit to terminate Spybot
  • Reboot your machine for the changes to take effect.

After disabling tea timer. Open up Hijackthis and choose to do a system scan only. Place a check next to:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843

Then with all windows closed, especially Internet Explorer click Fix Checked. This should solve your home page problems.
--------------------------------------------------

Click on start > run > type in: appwiz.cpl.

From the list uninstall:

Java(TM) 6 Update 12
Java(TM) 6 Update 7

Then download and install latest version of java from here.
--------------------------------------------------

As the logs are clean on your user account, you can run CCleaner and post a HJT from your friend's account, and we'll see if we spot anything.
Wi[k]!
MRU Undergrad
MRU Undergrad
 
Posts: 554
Joined: August 4th, 2008, 9:49 am

Re: Please analyse my HiJackThis Log

Unread postby sarah33500 » March 29th, 2009, 10:13 am

Hi there,

That seems to have done the trick - I had already closed and cleaned out my mates account before I contacted you. For whatever reason, you know better than I, deinstalling Java seems to have been the key to getting rid of Microsoft on my home page - I had already 'removed' go-microsoft many times using HiJack this, to no avail.
In any event, everything is as it should be and I am very, very grateful for your time and help.
Very best wishes,
Sarah
sarah33500
Regular Member
 
Posts: 21
Joined: March 24th, 2009, 10:30 am

Re: Please analyse my HiJackThis Log

Unread postby Wi[k]! » March 29th, 2009, 6:19 pm

This is my post when you are clean or appear to be. Since you are clean follow these steps below to ensure you stay that way, and hopefully you'll never have to hear from me again :D

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialise and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your Anti Virus Software - All antivirus programs will update themselves daily so ensure your antivirus does this each time you connect to the internet. If you do not update your antivirus software then it will not be able to catch any of the new variants that regularly appear.
  • Use a Firewall - Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (inbound). Simply using a Firewall in its default configuration can lower your risk greatly. I strongly recommend that you install a firewall that monitors traffic in both directions. Some free for personal use firewalls are:
  • Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster - SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. You can download it here: SpywareBlaster
  • Install WinPatrol - As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. You can download it from this website: WinPatrol
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Secunia Software Inspector can check your system for outdated programs, see here for details.
Wi[k]!
MRU Undergrad
MRU Undergrad
 
Posts: 554
Joined: August 4th, 2008, 9:49 am

Re: Please analyse my HiJackThis Log

Unread postby askey127 » March 31st, 2009, 7:10 am

sarah33500, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
askey127
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Joined: April 17th, 2005, 3:25 pm
Location: New Hampshire USA
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