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Got cleaned by you, now CD/DVD ROM locks up

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Got cleaned by you, now CD/DVD ROM locks up

Unread postby beanland » March 14th, 2009, 4:58 pm

Hey, You guys cleaned me up and I deeply appreciate that (viewtopic.php?f=12&t=39092). But, now I can't seem to use any DVD, Audio, Data Discs in my Laptop Disc ROM drive.

When I place a disc in the disc drive... the green light comes on and it appears to be reading it. I open Windows Explorer and click on my G:/ to look at the disc and it locks up (Not Responding). These windows pop up. "QuickPlay" and "DrgToDsc". I have gone to my G:/ and told all the options for Auto Play to "Take No Action".

I also have gone into SAFE MODE and placed a data disc in the cd/dvd rom and have been able to use it.


Any advice? Thanks again in advancd...
beanland
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Re: Got cleaned by you, now CD/DVD ROM locks up

Unread postby NonSuch » March 15th, 2009, 1:14 am

It appears that your issue does not involve malware and requires general troubleshooting help. As we only provide malware removal help at this site, we suggest you try a site that does provide general troubleshooting help:

http://forums.whatthetech.com/forums.html

http://www.pcguide.com/vb/

Provide a link to your original topic here so they can see what was done.

As this issue does not involve malware and therefore falls outside the scope of this forum, this topic is now closed.

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