Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Several viruses need HELP!!!!!

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Several viruses need HELP!!!!!

Unread postby inove1193 » March 14th, 2009, 3:30 pm

need help several viruses show up in scan and I am not sure which one or oness it is can you help me please?


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:32:14 PM, on 3/14/2009
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\WINNT\system32\acs.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\hidserv.exe
C:\WINNT\system32\spool\DRIVERS\W32X86\3\lxdcserv.exe
C:\WINNT\system32\lxdccoms.exe
C:\WINNT\system32\pctspk.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\Program Files\Common Files\AOL\1103537828\ee\AOLSoftware.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Lexmark 1300 Series\lxdcamon.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
c:\program files\mcafee.com\vso\mcmnhdlr.exe
C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe
C:\Program Files\Belkin\PCI F5D7000\Wireless Utility\Belkinwcui.exe
C:\program files\common files\aol\1103537828\ee\services\antiSpywareApp\ver2_0_32_1\AOLSP Scheduler.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Common Files\AOL\1103537828\EE\aolsoftware.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ask.com/?o=20011&l=dis
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by America Online
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
R3 - URLSearchHook: DefaultSearchHook Class - {C94E154B-1459-4A47-966B-4B843BEFC7DB} - C:\Program Files\AskSearch\bin\DefaultSearch.dll
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CountrySelection] pctptt.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1103537828\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [Nbjmhnc] C:\Program Files\Dcpnek\Emire.exe
O4 - HKLM\..\Run: [lxdcmon.exe] "C:\Program Files\Lexmark 1300 Series\lxdcmon.exe"
O4 - HKLM\..\Run: [lxdcamon] "C:\Program Files\Lexmark 1300 Series\lxdcamon.exe"
O4 - HKLM\..\Run: [MyWebSearch Plugin] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\M3PLUGIN.DLL,UPF
O4 - HKLM\..\Run: [My Web Search Bar] rundll32 C:\PROGRA~1\MYWEBS~1\bar\1.bin\MWSBAR.DLL,S
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\RunOnce: [gvu] cmd.exe /c rd /s /q "C:\Program Files\Gamevance"
O4 - HKLM\..\RunOnce: [gvu2] cmd.exe /c reg delete HKCU\Software\gvtl /f
O4 - HKLM\..\RunOnce: [gvu3] cmd.exe /c reg delete HKCU\Software\AppDataLow\gvtl /f
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [PowerPanel Personal Edition User Interaction] "C:\Program Files\CyberPower PowerPanel Personal Edition\pppeuser.exe"
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINNT\system32\Macromed\Flash\FlashUtil9f.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [^SetupICWDesktop] C:\Program Files\Internet Explorer\Connection Wizard\icwconn1.exe /desktop (User 'Default user')
O4 - Global Startup: Belkin Wireless Utility.lnk = C:\Program Files\Belkin\PCI F5D7000\Wireless Utility\Belkinwcui.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi ... xdm150YYUS
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocach ... .0.1.0.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - https://us.dl1.yimg.com/download.yahoo. ... 040510.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINNT\SYSTEM32\avgrsstx.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINNT\system32\acs.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINNT\system32\LEXBCES.EXE
O23 - Service: lxdcCATSCustConnectService - Lexmark International, Inc. - C:\WINNT\system32\spool\DRIVERS\W32X86\3\\lxdcserv.exe
O23 - Service: lxdc_device - - C:\WINNT\system32\lxdccoms.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - Networks Associates Technology, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: My Web Search Service (MyWebSearchService) - MyWebSearch.com - C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwssvc.exe
O23 - Service: W2K PCtel speaker phone (Pctspk) - PCtel, Inc. - C:\WINNT\system32\pctspk.exe
O23 - Service: PowerPanel Personal Edition Service (ppped) - Unknown owner - C:\Program Files\CyberPower PowerPanel Personal Edition\ppped.exe
O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/INOVEF~1/LOCALS~1/Temp/msoclip1/01/clip_image001.gif

--
End of file - 11256 bytes
inove1193
Active Member
 
Posts: 3
Joined: March 14th, 2009, 3:24 pm
Advertisement
Register to Remove

Re: Several viruses need HELP!!!!!

Unread postby flashh4 » March 15th, 2009, 4:14 pm

Hello inove1193 and welcome to the forums.

Please do not run any other programs with out my permission !!
Run all programs in the order posted !!!!!


My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.
6. Please post all request .......... not as a Attachment.

If you can do those things, everything should go smoothly.

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!


  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.


*Notes*
1. It would be very helpful if you informed me of which Antivirus and Firewall you are running or if it's disabled.
2. There is a 5 day limit which you must respond to this topic or it will be closed. Then you will have to start a new topic.

Post next:
Uninstall List

Thanks
Chuck
User avatar
flashh4
Regular Member
 
Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: Several viruses need HELP!!!!!

Unread postby inove1193 » March 15th, 2009, 6:01 pm

The antivirus I have running now is AVG the firewall I have up at this time is Online Armor.


Adobe Download Manager 1.2 (Remove Only)
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 6.0.1
Adobe Shockwave Player 11
AOL Coach Version 2.0(Build:20041026.5 en)
AOL Deskbar
AOL Toolbar 5.0
AOL Uninstaller (Choose which Products to Remove)
AOL You've Got Pictures Screensaver
AVG 8.5
Belkin Wireless Utility
CyberPower PowerPanel Personal Edition 1.2.2
FaxTools
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for MDAC 2.53 (KB927779)
Hotfix for Microsoft .NET Framework 2.0 Service Pack 1 (KB947748)
HSP56 MicroModem Drivers
Java(TM) 6 Update 5
Lexmark 1300 Series
Lexmark 510 Series
Lexmark Toolbar
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 1.1 Hotfix (KB947742)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Office 2000 SR-1 Small Business
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
MSXML 4.0 SP2 (KB954430)
Online Armor 3.0
Pure Networks Port Magic
QuickTime
RealPlayer Basic
Security Update for Windows 2000 (KB923689)
Security Update for Windows 2000 (KB941569)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 6.4 (KB954600)
Update Rollup 1 for Windows 2000 SP4
Viewpoint Media Player
Windows 2000 Hotfix - KB842773
Windows 2000 Hotfix - KB887797
Windows 2000 Hotfix - KB889293
Windows 2000 Hotfix - KB893756
Windows 2000 Hotfix - KB896358
Windows 2000 Hotfix - KB896422
Windows 2000 Hotfix - KB896423
Windows 2000 Hotfix - KB899587
Windows 2000 Hotfix - KB899589
Windows 2000 Hotfix - KB900725
Windows 2000 Hotfix - KB901017
Windows 2000 Hotfix - KB901214
Windows 2000 Hotfix - KB904706
Windows 2000 Hotfix - KB905414
Windows 2000 Hotfix - KB905495
Windows 2000 Hotfix - KB905749
Windows 2000 Hotfix - KB908519
Windows 2000 Hotfix - KB908531
Windows 2000 Hotfix - KB911280
Windows 2000 Hotfix - KB913580
Windows 2000 Hotfix - KB914388
Windows 2000 Hotfix - KB914389
Windows 2000 Hotfix - KB917008
Windows 2000 Hotfix - KB917953
Windows 2000 Hotfix - KB918118
Windows 2000 Hotfix - KB918439
Windows 2000 Hotfix - KB920213
Windows 2000 Hotfix - KB920670
Windows 2000 Hotfix - KB920683
Windows 2000 Hotfix - KB920685
Windows 2000 Hotfix - KB921398
Windows 2000 Hotfix - KB921503
Windows 2000 Hotfix - KB922582
Windows 2000 Hotfix - KB923191
Windows 2000 Hotfix - KB923414
Windows 2000 Hotfix - KB923810
Windows 2000 Hotfix - KB923980
Windows 2000 Hotfix - KB924270
Windows 2000 Hotfix - KB924667
Windows 2000 Hotfix - KB925902
Windows 2000 Hotfix - KB926122
Windows 2000 Hotfix - KB926436
Windows 2000 Hotfix - KB927891
Windows 2000 Hotfix - KB928843
Windows 2000 Hotfix - KB930178
Windows 2000 Hotfix - KB931784
Windows 2000 Hotfix - KB933729
Windows 2000 Hotfix - KB935839
Windows 2000 Hotfix - KB935840
Windows 2000 Hotfix - KB936021
Windows 2000 Hotfix - KB937894
Windows 2000 Hotfix - KB938127
Windows 2000 Hotfix - KB938464
Windows 2000 Hotfix - KB938827
Windows 2000 Hotfix - KB938829
Windows 2000 Hotfix - KB939653
Windows 2000 Hotfix - KB941202
Windows 2000 Hotfix - KB941568
Windows 2000 Hotfix - KB941644
Windows 2000 Hotfix - KB941693
Windows 2000 Hotfix - KB943055
Windows 2000 Hotfix - KB943485
Windows 2000 Hotfix - KB944338
Windows 2000 Hotfix - KB944533
Windows 2000 Hotfix - KB945553
Windows 2000 Hotfix - KB948590
Windows 2000 Hotfix - KB950749
Windows 2000 Hotfix - KB950759
Windows 2000 Hotfix - KB950760
Windows 2000 Hotfix - KB950974
Windows 2000 Hotfix - KB951066
Windows 2000 Hotfix - KB951698
Windows 2000 Hotfix - KB951748
Windows 2000 Hotfix - KB952954
Windows 2000 Hotfix - KB954211
Windows 2000 Hotfix - KB955069
Windows 2000 Hotfix - KB956391
Windows 2000 Hotfix - KB956802
Windows 2000 Hotfix - KB957097
Windows 2000 Hotfix - KB958215
Windows 2000 Hotfix - KB958644
Windows 2000 Hotfix - KB958687
Windows 2000 Hotfix - KB960714
Windows 2000 Hotfix (SP5) Q818043
Windows Installer 3.1 (KB893803)
Windows Media Player Hotfix [See Q828026 for more information]
WinPatrol 2008
Yahoo! Internet Mail
Yahoo! Messenger
inove1193
Active Member
 
Posts: 3
Joined: March 14th, 2009, 3:24 pm

Re: Several viruses need HELP!!!!!

Unread postby flashh4 » March 19th, 2009, 8:04 am

Hi inove1193, lets start the cleaning.
Do you still have the Malwarebytes' installed, if so and you still have the log you may have already run, please post it. If not would you run a new scan with Malwarebytes' and post it ??

Please download ATF cleaner
Make sure that all browser windows are closed.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

...................................

If you want to keep your cookies !!

Please download ATF cleaner
Make sure that all browser windows are closed.
    Double-click ATF-Cleaner.exe to run the program.
    Under Main choose: Select All and UNCHECK Cookies.
    Click the Empty Selected button.
If you use Firefox browser
    Click Firefox at the top and choose: Select All and UNCHECK Cookies.
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
    Click Opera at the top and choose: Select All and UNCHECK Cookies.
    Click the Empty Selected button.
    NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.


Reboot your computer.


NEXT



Download and Run RSIT
  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.



Post next:
1. Malwarebytes' log
2. RSIT >>> Please post the contents of both log.txt and info.txt.
No need to post a new HJT log RSIT will make one for us.

Thanks
Chuck
User avatar
flashh4
Regular Member
 
Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: Several viruses need HELP!!!!!

Unread postby inove1193 » March 22nd, 2009, 8:00 pm

am running malwarebytes scan now will post in the a.m. as well as the other things asked for thanks for your patience.
inove1193
Active Member
 
Posts: 3
Joined: March 14th, 2009, 3:24 pm

Re: Several viruses need HELP!!!!!

Unread postby NonSuch » March 28th, 2009, 12:36 am

Due to a lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27305
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove


  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 56 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware