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Help removing Win32Tr\.\Agent please!

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Help removing Win32Tr\.\Agent please!

Unread postby Defekt » March 13th, 2009, 2:54 pm

Hi,

I recently went to a friend's to check out his PC, it had being running in a very odd manner. All images were disabled in IE and random webpages kept opening from time to time. After a scan with Spybot S+D and Ad Aware we removed a lot of tracking cookies, and Ad Aware detected Win32Tr\.\Agent. It would try and remove the trojan and then ask you to restart, then trying to remove it when windows loads. This claims to have removed it but doesn't as it reappears instantly.

I live several miles away so don't have regular access to the computer, but we're looking to fix it in the next couple of days with a bit of luck.

It's running Vista, latest service pack IIRC.

Here's my log:

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
ABBYY FineReader 6.0 Sprint
Ad-Aware
Ad-Aware
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 7.0.8
Advanced Registry Optimizer
AppCore
Apple Mobile Device Support
Ask Toolbar
Avira AntiVir Personal - Free Antivirus
Backup
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities Digital Photo Professional 2.2
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
ccCommon
Conexant HD Audio
Corel Paint Shop Pro Photo X2
CyberLink PowerDVD 8
CyberLink PowerDVD 8
DivX Web Player
EPSON Attach To Email
EPSON Copy Utility 3
EPSON Easy Photo Print
EPSON File Manager
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant
EPSON Web-To-Page
ESDX4000_4050_CX3900
GearDrvs
GearDrvs
HDAUDIO Soft Data Fax Modem with SmartCP
HijackThis 2.0.2
Intel(R) Graphics Media Accelerator Driver
iTunes
Keyboard Manager Utility
LiveUpdate (Symantec Corporation)
LiveUpdate (Symantec Corporation)
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (3.0.7)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
Nokia Connectivity Cable Driver
Nokia Lifeblog 2.5
Nokia NSeries Application Installer
Nokia NSeries Content Copier
Nokia NSeries Multimedia Player
Nokia NSeries Music Manager
Nokia NSeries System Utilities
Nokia Software Launcher
Nokia Software Updater
Norton 360
Norton 360
Norton 360
Norton 360 (Symantec Corporation)
Norton 360 HTMLHelp
Norton Confidential Core
PC Connectivity Solution
PIF DESIGNER
Power2Go 5.0
QuickTime
Ralink Wireless LAN Card
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB958439)
Security Update for Microsoft Office Excel 2007 (KB958437)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Visio 2007 (KB947590)
Sky Broadband
SPBBC 32bit
Spybot - Search & Destroy
Symantec Real Time Storage Protection Component
Symantec Technical Support Controls
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515/xx12 drivers.
Update for Microsoft Office 2007 Help for Common Features (KB957244)
Update for Microsoft Office Excel 2007 Help (KB957242)
Update for Microsoft Office OneNote 2007 Help (KB957245)
Update for Microsoft Office PowerPoint 2007 Help (KB957247)
Update for Microsoft Office Word 2007 Help (KB957252)
Update for Microsoft Script Editor Help (KB957253)
Update for Office 2007 (KB946691)
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01

Thanks :)
Defekt
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Posts: 1
Joined: March 13th, 2009, 2:48 pm
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Re: Help removing Win32Tr\.\Agent please!

Unread postby NonSuch » March 13th, 2009, 11:08 pm

What you have posted is not a HijackThis log. In order for us to help you it is necessary that you provide us with a HijackThis log. Please follow the guideline at the link below to start a new topic and post your log.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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NonSuch
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