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Cannot remove malware - started with Generic!atr Trojan!

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Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 13th, 2009, 2:05 pm

Hello and thank goodness I found this site. I have tried on my own to what I know how to do as I do computer software for a living, but I am out of my league for sure with this infection.

I was alerted to the problem first by McAfee for Comcast (its recent, but I cannot find a version number anywhere). Anyways, McAfee found and quarantined the trojan (Generic!atr). I researched it, and found it was too late, as my browser was being redirected all over the place already. I tried removing the trojan completely via McAfee.

I immediately went to work to kill any new startup entries via msconfig (found something like dumprep -0 K out of %systemroot% which i disabled), and then tried to clean my PC.

I have tried the following to remove my infection(s):

-Ad-aware (which cannot auto-update due to the virus blocking it, methinks) via manual update, which found a redirected hostfile entry, but hasnt fixed the problem
-Avast! Antivirus boot scan and regular scan, which did not find anything
-Tried DL'ing and installing SAS but cannot install it as I get Error notices all the time, even after renaming the .exe filename
-McAffee Update and Re-scan, but cannot auto update or manual update as I get svchost.exe app errors telling me about memory read problems (this also happens just about anytime I try to access the WWW via software)
-Kaspersky Online Scan, but can't get the download of the database likely due to the bug I have
-Tried a system restore to a time previous to infection, but it failed

My summary symptoms are:
-Anti- anti-virus behavior, including blocking of known antivirus URLs (had to use hidemya$$.com to get some stuff to work)
-Taskbar theme changes for no apparent reason
-system restore failures
-svchost.exe application errors, memory faults
-browser redirections and blocks
-other weird little things

I am running XP Pro SP3 and currently have Ad-Aware, Avast! and McAfee from Comcast installed on my machine.

Here is my HJT Log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:47:59 PM, on 3/13/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\VirusScan\McShield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\WINDOWS\system32\svchost.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://espn.go.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy-vf.global.lmco.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: CIEObjectObj Object - {CA13D72F-2DAC-4D99-B08D-C5EA1C920E89} - C:\WINDOWS\IECodecPlg.dll (file missing)
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKUS\S-1-5-19\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 6372081154
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6372073889
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://E:\Content\include\msSecUcd.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{879358B1-2244-4782-A14D-271A2D88B063}: NameServer = 85.255.112.184,85.255.112.75
O17 - HKLM\System\CCS\Services\Tcpip\..\{B0FBBB44-C911-4911-8193-FEF83D23689B}: NameServer = 85.255.112.184,85.255.112.75
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.184,85.255.112.75
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.184,85.255.112.75
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.184,85.255.112.75
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 10362 bytes
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm
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Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby Bv202 » March 14th, 2009, 4:45 am

Welcome to Malware Removal!
My name is Bjorn, known as Bv202 on this forum and I'll be happy to assist you with all your malware problems you have on your computer.

Before we start fixing your computer, there are a few points you need to know:
  • Please don't start a new topic, but reply on this one.
  • If you don't understand something, please ask!
  • If you find any new problems and/or details, please post them!
  • Please always try to reply within 5 days. If you know you won't be able to reply for any reason, please tell me so we don't close your thread.
  • As I'm still in training here at Malware Removal, all my posts needs to be checked by an expert first.

Remember: absence of symptoms does not mean your computer is clean!!
Please reply to this topic until I say your computer is clean.

I'm now researching your log. Once it's done, I'll be back to you.

In the meantime, please do this:
  • Open HijackThis.
  • Look under System tools.
  • Click on the Open Uninstall Manager... button.
  • Click on the Save list... button.
  • It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  • Notepad will open. Please copy and paste the contents of this log in your next reply.
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 14th, 2009, 8:46 pm

Bjorn -

Thanks for taking on my request! I am a fairly advanced PC user, so hopefully with your added malware removal expertise we can fix this problem quickly!!

I have pasted what you requested below. Before we get too far, please know I am willing to completely uninstall the McAfee AV from my system during this process as I think the McAfee for Comcast stinks as its nearly impossible to find advanced features and settings (like turning it off!!!) and seems very lethargic. After we are all cleaned I will likely go to AVG 8.0 and remove Avast! and McAfee as I just saw that on a friend PC and liked what I saw. I only installed Avast! to do the 2nd AV scan from boot for this particular.

So if you need me to disable and or uninstall AV to do any of the analysis stuff to fix my malware, please know uninstalling McAfee and.or Avast! is an option.

Uninstall List:

Aces High II
Ad-Aware
Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.3
Adobe Shockwave Player
Adobe SVG Viewer 3.0
America's Army
America's Army Deploy Client
AOL Instant Messenger
Apple Mobile Device Support
Apple Software Update
ArcSoft PhotoImpression 6
ArcSoft Print Creations
ATI Control Panel
ATI Display Driver
ATITool Overclocking Utility
avast! Antivirus
AVI Movie Player
Bonjour
CoffeeCup Free HTML Editor
Creative Audio Console
Critical Update for Windows Media Player 11 (KB959772)
CuteFTP 7 Home
DAO
DScaler 5 Mpeg Decoders
EPSON CX4400 Series User's Guide
EPSON Printer Software
EPSON Scan
EPSON Stylus CX4400 Series Scanner Driver Update
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB945282)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946040)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB946308)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947540)
Hotfix for Microsoft Visual C# 2008 Express Edition with SP1 - ENU (KB947789)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
IrfanView (remove only)
iTunes
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 3
Lexmark Software Uninstall
LightScribe System Software 1.10.19.1
LiveUpdate 1.7 (Symantec Corporation)
Logitech Gaming Software
Macromedia Dreamweaver MX 2004
Macromedia Extension Manager
Macromedia Fireworks MX 2004
Macromedia Flash MX 2004
Macromedia FreeHand MXa
McAfee SecurityCenter
Media Wizard 3.0 for SGH-I617
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft ActiveSync
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft FrontPage 2002
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money Plus
Microsoft Money Shared Libraries
Microsoft National Language Support Downlevel APIs
Microsoft Office Communicator 2005
Microsoft Office XP Media Content
Microsoft Office XP Professional
Microsoft SQL Server 2008 Management Objects
Microsoft SQL Server Compact 3.5 Books Online ENU
Microsoft SQL Server Compact 3.5 SP1 Design Tools English
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C# 2008 Express Edition with SP1 - ENU
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu
Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32
Mozilla Firefox (3.0.6)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
Nero - Burning Rom
Nero 8 Essentials
neroxml
Nortel Networks Contivity VPN Client
NVIDIA Drivers
NVIDIA nForce Drivers
Pdf995
Prime95
PSPad editor
QuickTime
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Skype™ 3.6
SpeedFan (remove only)
SQL Server System CLR Types
TeamSpeak 2 RC2
TeamSpeak Overlay BETA 2 (#63)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
VCRedistSetup
Viewpoint Media Player
Winamp (remove only)
Windows Media Encoder 9 Series
Windows Media Encoder 9 Series
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Messenger 5.1
Windows Mobile® Device Handbook
Windows XP Service Pack 3
WinZip 11.2
Xvid 1.1.2 final uninstall
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby Bv202 » March 15th, 2009, 8:26 am

Hi casperspu

Yes, the 2 AV's are a problem here :)

Remove one of your Anti Virus programs.
You are operating your computer with multiple Anti Virus programs running in memory at once:
Mcafee
Avast


Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove one of them.


Download and run Combofix
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools.
  • If you need help to disable your protection programs see here.
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Image
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Image
Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 15th, 2009, 10:09 am

Bjorn -

Thanks.

I UNINSTALLED McAfee, disabled Ad-aware and Avast and then DL'ed and ran Combofix.

Here is the log:

ComboFix Log

ComboFix 09-03-14.01 - Dan Augustine 2009-03-15 9:52:29.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1535.1084 [GMT -4:00]
Running from: c:\documents and settings\Dan Augustine\Desktop\ComboFix.exe
AV: avast! antivirus 4.8.1335 [VPS 090314-0] *On-access scanning disabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\recycler\S-8-4-58-100001825-100018041-100031424-6437.com
c:\windows\system32\drivers\gaopdxpjeyapulhrnhqnoltmxfubbailrmyqbx.sys
c:\windows\system32\gaopdxcounter
c:\windows\system32\gaopdxkqsgibwesamoxevnlmprtlsijxjriwai.dll
f:\recycler\S-8-4-58-100001825-100018041-100031424-6437.com

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Service_gaopdxserv.sys


((((((((((((((((((((((((( Files Created from 2009-02-15 to 2009-03-15 )))))))))))))))))))))))))))))))
.

2009-03-13 13:47 . 2009-03-13 13:47 <DIR> d-------- c:\program files\Trend Micro
2009-03-12 21:04 . 2009-03-12 21:04 <DIR> d-------- c:\program files\Alwil Software
2009-03-12 21:03 . 2009-01-18 17:35 15,688 --a------ c:\windows\system32\lsdelete.exe
2009-03-12 20:18 . 2009-03-12 20:18 <DIR> d--h----- c:\windows\PIF
2009-03-12 18:48 . 2009-03-12 18:48 <DIR> d-------- c:\program files\Lavasoft
2009-03-12 18:48 . 2009-03-12 18:48 <DIR> d-------- c:\documents and settings\All Users\Application Data\Lavasoft
2009-03-12 18:48 . 2009-03-13 13:43 <DIR> d--h-c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-03-12 18:48 . 2009-01-18 17:30 64,160 --a------ c:\windows\system32\drivers\Lbd.sys
2009-03-10 21:17 . 2000-10-12 14:39 69,568 --a------ c:\windows\DZIP.DLL
2009-03-10 21:17 . 2000-10-12 14:39 48,896 --a------ c:\windows\DUNZIP.DLL
2009-03-10 21:17 . 2000-10-12 14:29 766 --a------ c:\windows\EPSQSUB.ICO
2009-03-10 21:17 . 2009-03-10 21:17 513 --a------ c:\windows\EPSQ20.INI
2009-03-10 21:16 . 2009-03-10 21:17 2,302 --a------ c:\windows\FITMP000.000
2009-03-10 21:16 . 2009-03-10 21:17 44 --a------ c:\windows\filog.ini
2009-03-10 21:12 . 2000-10-12 14:29 158,224 --a------ c:\windows\LLATSNI.EXE
2009-03-03 23:33 . 2009-03-03 23:33 <DIR> d-------- c:\program files\Microsoft Visual Studio .NET
2009-02-26 20:07 . 2009-01-09 15:19 1,089,593 -----c--- c:\windows\system32\dllcache\ntprint.cat
2009-02-20 18:06 . 2009-02-20 18:06 <DIR> d-------- c:\documents and settings\Dan Augustine\Application Data\Move Networks

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-15 13:40 --------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2009-03-13 17:41 --------- d-----w c:\program files\eMule
2009-03-12 02:39 --------- d-----w c:\program files\Common Files\Adobe
2009-03-08 20:24 202,352 ----a-w c:\windows\system32\PnkBstrB.exe
2009-03-08 20:24 138,624 ----a-w c:\windows\system32\drivers\PnkBstrK.sys
2009-03-04 03:34 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-02-09 11:13 1,846,784 ----a-w c:\windows\system32\win32k.sys
2009-02-08 18:42 --------- d-----w c:\program files\Aces High Pilot Stats
2009-02-08 18:41 --------- d-----w c:\program files\Symantec
2009-02-04 02:14 --------- d-----w c:\documents and settings\All Users\Application Data\pdf995
2009-02-03 01:36 --------- d-----w c:\documents and settings\Dan Augustine\Application Data\teamspeak2
2009-01-16 21:57 --------- d-----w c:\program files\DVD-Decoder
2008-12-20 23:15 826,368 ----a-w c:\windows\system32\wininet.dll
2008-04-15 23:04 32 ----a-w c:\documents and settings\All Users\Application Data\ezsid.dat
2008-04-06 17:20 19,336 ----a-w c:\documents and settings\Dan Augustine\Application Data\GDIPFONTCACHEV1.DAT
2008-02-09 00:18 88 ----a-w c:\program files\WS_FTP.LOG
2005-07-17 05:00 164,142 ----a-w c:\program files\1Aldred05.jpg
2008-08-24 01:07 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082320080824\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"H/PC Connection Agent"="c:\program files\Microsoft ActiveSync\wcescomm.exe" [2006-11-13 1289000]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-11-30 344064]
"NeroFilterCheck"="c:\program files\Common Files\Nero\Lib\NeroCheck.exe" [2007-03-01 153136]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-01-10 385024]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-01-18 506712]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2009-02-05 81000]
"CTHelper"="CTHELPER.EXE" [2005-12-08 c:\windows\CTHELPER.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"Communicator"="c:\program files\Microsoft Office Communicator\Communicator.exe" [2005-11-30 3897040]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"SetDefaultMIDI"="MIDIDEF.EXE" [2005-12-08 c:\windows\MIDIDEF.EXE]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Acrobat Assistant.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Acrobat Assistant.lnk
backup=c:\windows\pss\Acrobat Assistant.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Adobe Gamma Loader.exe.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Adobe Gamma Loader.exe.lnk
backup=c:\windows\pss\Adobe Gamma Loader.exe.lnkCommon Startup

[HKLM\~\startupfolder\C:^Documents and Settings^All Users^Start Menu^Programs^Startup^Microsoft Office.lnk]
path=c:\documents and settings\All Users\Start Menu\Programs\Startup\Microsoft Office.lnk
backup=c:\windows\pss\Microsoft Office.lnkCommon Startup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\KernelFaultCheck]
c:\windows\system32\dumprep 0 -k [X]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AIM]
--a------ 2005-08-05 15:08 67160 c:\progra~1\AIM\aim.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
--a------ 2008-01-15 04:22 267048 c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\LightScribe Control Panel]
--a------ 2007-10-18 15:27 455968 c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NeroCheck]
--a------ 2001-07-09 06:50 155648 c:\windows\system32\NeroCheck.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
--a------ 2008-01-10 16:27 385024 c:\program files\QuickTime\QTTask.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
--a------ 2007-09-25 01:11 132496 c:\program files\Java\jre1.6.0_03\bin\jusched.exe

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\HTC\\Aces High II\\aceshigh.exe"=
"c:\\WINDOWS\\system32\\dpvsetup.exe"=
"c:\\Program Files\\AIM\\aim.exe"=
"c:\\Program Files\\Nortel Networks\\Extranet.exe"=
"c:\\Program Files\\America's Army\\System\\ArmyOps.exe"=
"c:\\WINDOWS\\system32\\mmc.exe"=
"c:\\WINDOWS\\system32\\ftp.exe"=
"c:\\Program Files\\Microsoft Office Communicator\\communicator.exe"=
"c:\\Program Files\\WS_FTP\\WS_FTP95.exe"=
"c:\\Program Files\\Macromedia\\Dreamweaver MX 2004\\Dreamweaver.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\program files\Microsoft ActiveSync\rapimgr.exe"= c:\program files\Microsoft ActiveSync\rapimgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync RAPI Manager
"c:\program files\Microsoft ActiveSync\wcescomm.exe"= c:\program files\Microsoft ActiveSync\wcescomm.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Connection Manager
"c:\program files\Microsoft ActiveSync\WCESMgr.exe"= c:\program files\Microsoft ActiveSync\WCESMgr.exe:169.254.2.0/255.255.255.0:Enabled:ActiveSync Application
"c:\\Program Files\\America's Army Deploy Client\\AADeployClient.exe"=
"c:\\Documents and Settings\\Dan Augustine\\Desktop\\utorrent.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"26675:TCP"= 26675:TCP:169.254.2.0/255.255.255.0:Enabled:ActiveSync Service

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-03-12 64160]
R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2009-03-12 114768]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2009-03-12 20560]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2009-01-18 921936]
R3 Eacfilt;Eacfilt Miniport;c:\windows\system32\drivers\eacfilt.sys [2006-08-27 11113]
S3 IPSECEXT;Nortel Extranet Access Protocol;c:\windows\system32\drivers\ipsecw2k.sys [2006-08-27 149952]
S3 SaiH0464;SaiH0464;c:\windows\system32\drivers\SaiH0464.sys [2006-08-23 55808]
S3 SaiH353e;SaiH353e;c:\windows\system32\drivers\SaiH353e.sys [2006-11-13 56576]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{36543a00-0547-11de-ad80-444553544200}]
\Shell\AutoRun\command - g:\system\viewer\FlipVideoforPC.exe
\Shell\Flip Video for PC\command - g:\system\viewer\FlipVideoforPC.exe

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"c:\program files\Common Files\LightScribe\LSRunOnce.exe"
.
Contents of the 'Scheduled Tasks' folder

2009-03-12 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-01-18 17:34]

2009-01-06 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 15:57]
.
- - - - ORPHANS REMOVED - - - -

BHO-{CA13D72F-2DAC-4D99-B08D-C5EA1C920E89} - c:\windows\IECodecPlg.dll
MSConfigStartUp-MSMSGS - c:\program files\Messenger\msmsgs.exe
MSConfigStartUp-SaiSmart - c:\program files\Saitek\Software\SaiSmart.exe


.
------- Supplementary Scan -------
.
uStart Page = hxxp://espn.go.com/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office10\EXCEL.EXE/3000
DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} - file://e:\content\include\XPPatchInstaller.CAB
DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} - file://e:\content\include\msSecUcd.cab
FF - ProfilePath - c:\documents and settings\Dan Augustine\Application Data\Mozilla\Firefox\Profiles\hnldcvmn.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://espn.go.com/
FF - plugin: c:\documents and settings\Dan Augustine\Application Data\Mozilla\Firefox\Profiles\hnldcvmn.default\extensions\moveplayer@movenetworks.com\platform\WINNT_x86-msvc\plugins\npmnqmp071302000002.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-15 09:58:01
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
CTHelper = CTHELPER.EXE?

scanning hidden files ...


**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(1300)
c:\windows\system32\Ati2evxx.dll
.
Completion time: 2009-03-15 10:01:41
ComboFix-quarantined-files.txt 2009-03-15 14:00:24

Pre-Run: 44,213,911,040 bytes free
Post-Run: 45,329,441,280 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect /NoExecute=OptIn
C:\="Microsoft Windows"

196 --- E O F --- 2009-03-11 02:39:54

New HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:08:51 AM, on 3/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://espn.go.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy-vf.global.lmco.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 6372081154
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6372073889
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://E:\Content\include\msSecUcd.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.112.184,85.255.112.75
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 8042 bytes

I have re-enabled Avast.
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 15th, 2009, 10:20 am

Bjorn - sorry forgot to ask. It seems ComboFix turned OFF my Windows Firewall, or at least WinXP is saying that.

Should I leave it as is or reenable?
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby Bv202 » March 15th, 2009, 12:41 pm

Hi casperpsu

Bjorn - sorry forgot to ask. It seems ComboFix turned OFF my Windows Firewall, or at least WinXP is saying that.

Should I leave it as is or reenable?

I'm not sure why the firewall is disabled, but you can re-enable it yes :)


Upload a File to Jotti
Please visit http://virusscan.jotti.org/

Copy/paste this file and path into the white box at the top:
c:\windows\FITMP000.000

Press Submit - this will submit the file for testing.
Please wait for all the scanners to finish then copy and paste the results in your next response.


Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Checked (tick) all items except items in the C:\System Volume Information folder, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location.
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Post that log back here.

In your next reply, please post:
1) The Jotti results
2) The MBAM log
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 15th, 2009, 1:30 pm

Bjorn -

WinXP Firewall re-enabled.

Jotti Results
File: FITMP000.000
Status:
OK
MD5: ed9c2b82cf81c242063e42f95df2221e
Packers detected:
-
Scan taken on 15 Mar 2009 17:13:19 (GMT)
A-Squared
Found nothing
AntiVir
Found nothing
ArcaVir
Found nothing
Avast
Found nothing
AVG Antivirus
Found nothing
BitDefender
Found nothing
ClamAV
Found nothing
CPsecure
Found nothing
Dr.Web
Found nothing
F-Prot Antivirus
Found nothing
F-Secure Anti-Virus
Found nothing
Ikarus
Found nothing
Kaspersky Anti-Virus
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
Panda Antivirus
Found nothing
Quick Heal
Found nothing
Sophos Antivirus
Found nothing
VirusBuster
Found nothing
VBA32
Found nothing

MBAM Results

Malwarebytes' Anti-Malware 1.34
Database version: 1851
Windows 5.1.2600 Service Pack 3

3/15/2009 1:30:20 PM
mbam-log-2009-03-15 (13-30-20).txt

Scan type: Quick Scan
Objects scanned: 74667
Time elapsed: 3 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 4
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\ieobject.ieobjectobj (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ieobject.ieobjectobj.1 (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{0b0a76e7-ade1-41f4-b157-559605721b3a} (Adware.WebDir) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{50da37bb-7083-4fa7-80cf-de4cdb634166} (Adware.WebDir) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.184,85.255.112.75 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{879358b1-2244-4782-a14d-271a2d88b063}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.184,85.255.112.75 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Tcpip\Parameters\Interfaces\{b0fbbb44-c911-4911-8193-fef83d23689b}\NameServer (Trojan.DNSChanger) -> Data: 85.255.112.184,85.255.112.75 -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Dan Augustine\Local Settings\Application Data\codecsetup296.exe (Trojan.DNSChanger) -> Quarantined and deleted successfully.
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby Bv202 » March 15th, 2009, 2:44 pm

Hi casperpsu

Run Kaspersky Online AV Scanner
Note: Internet Explorer should be used.

Please go to Kaspersky website and perform an online antivirus scan.
  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
    • Mail databases
  • Click on My Computer under Scan and then put the kettle on!
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place like your Desktop. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Copy and paste the report into your next reply.

In your next reply, please post:
1) The Kaspersky report
2) A new HijackThis log
3) How is the computer running now?
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 15th, 2009, 9:00 pm

Bjorn -

After one failed Scan (after 85%), I have completed the scan. I left Avast on during the scan and for whatever reason forced my PC to crash mid-Kaspersky Scan.

Kaspersky Report
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, March 15, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, March 15, 2009 23:17:09
Records in database: 1910408
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\
F:\

Scan statistics:
Files scanned: 120345
Threat name: 3
Infected objects: 39
Suspicious objects: 0
Duration of the scan: 02:15:47


File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\03300000.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\03300000.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08B80000.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08B80000.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08B80001.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08B80001.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08BC0000.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08BC0000.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08E00000.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08E00000.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08E00001.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\08E00001.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C500000.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C500000.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C500002.VBN Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\0C500002.VBN Infected: Trojan.DOS.KillCMOS.c 1
C:\Documents and Settings\Dan Augustine\Desktop\New Backup Material\XPBOOT.ISO Infected: Trojan.DOS.KillCMOS.k 1
C:\Documents and Settings\Dan Augustine\Desktop\New Backup Material\XPBOOT.ISO Infected: Trojan.DOS.KillCMOS.c 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\DUMPCMOS.COM Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\DUMPCMOS.COM.2 Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\DUMPCMOS.COM.3 Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\DUMPCMOS.COM.4 Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO Infected: Trojan.DOS.KillCMOS.c 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO.2 Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO.2 Infected: Trojan.DOS.KillCMOS.c 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO.3 Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO.3 Infected: Trojan.DOS.KillCMOS.c 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO.4 Infected: Trojan.DOS.KillCMOS.k 1
C:\Program Files\Alwil Software\Avast4\DATA\moved\XPBOOT.ISO.4 Infected: Trojan.DOS.KillCMOS.c 1
C:\System Utilities\Bootdisk.com Utils\xpkeys.zip Infected: not-a-virus:PSWTool.Win32.RAS.a 2
C:\System Utilities\xpbootcd\XPBOOT.ISO.vir Infected: Trojan.DOS.KillCMOS.k 1
C:\System Utilities\xpbootcd\XPBOOT.ISO.vir Infected: Trojan.DOS.KillCMOS.c 1
C:\UTILS\ZEROCMOS\DUMPCMOS.COM.vir Infected: Trojan.DOS.KillCMOS.k 1
F:\Backup 2009_01_01\System Utilities\Bootdisk.com Utils\xpkeys.zip Infected: not-a-virus:PSWTool.Win32.RAS.a 2
F:\Backup 2009_01_01\System Utils_and_Tools\Bootdisk.com Utils\xpkeys.zip Infected: not-a-virus:PSWTool.Win32.RAS.a 2

The selected area was scanned.


New HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:50:28 PM, on 3/15/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\CTHELPER.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\PROGRA~1\MICROS~3\rapimgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://espn.go.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://proxy-vf.global.lmco.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKUS\S-1-5-18\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [SetDefaultMIDI] MIDIDEF.EXE /s:'Creative SoundFont Synthesizer' /w:'SB Audigy' (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~3\INetRepl.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15026/CTSUEng.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {3AF4DACE-36ED-42EF-9DFC-ADC34DA30CFF} (PatchInstaller.Installer) - file://E:\content\include\XPPatchInstaller.CAB
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftup ... 6372081154
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 6372073889
O16 - DPF: {8B1BC605-C593-4865-8F5B-05517F0CD0BB} (MSSecurityAdvisorCD Class) - file://E:\Content\include\msSecUcd.cab
O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15026/CTPID.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\Documents and Settings\All Users\Application Data\EPSON\EPW!3 SSRP\E_S40RP7.EXE
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

--
End of file - 8002 bytes

How is it running now?
Seems much better after the initial ComboFix.exe run which killed what was living in the rootkit. I haven't seen any symptoms since that time, but have not fully tested. I will post again with more after tinkering a bit more fully.

One item of note regarding the Kaspersky report:
I have bootdisk.com Utils to help me when i need to reformat since I lost my bootable WinXP disk shortly after getting this system built and the CMOS utils are ALWAYS flagged as malware, which they are not as far as the bootdisk.com folks say. I always allow the file to be quarantined since I have them all written to both of my HDDs, but I restore them after scans as they are false-positives (as far as I know) which is why you see so many flags of the same copy. I am happy to kill the set though if you feel that is the best way to proceed.
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby Bv202 » March 17th, 2009, 2:15 am

Hi casperpsu

Thank you for the information about bootdisk.com - we'll leave it alone :)

Let me know how the computer is running when you fully tested it :)
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 17th, 2009, 10:36 am

Bjorn -

All seems well. I have not had any issues that would indiccate things are still infected.

Do you know what I had and the severity of possible impacts? Do I have to worry about backdoor Trojans stealing info while I was infected?

Thanks so much!

Dan
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby Bv202 » March 17th, 2009, 12:28 pm

Hi casperpsu

Nice to hear everything is running fine :)

As far as I can see, there were no backdoor trojans present on your system. We always give a warning here at MWR if we find such dangerous infections :)
You had some random infections + Wareout (which causes browser redirections).


Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Image
The above procedure will uninstall ComboFix. It will reset your System Restore and clear out the backups and quarantines created during the course of this fix.


Congratulations, your machine appears to be clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:


Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Make sure you enable Automatic Updates for your computer. You can set this in the control panel -> windows update.
An alternative way is to visit Microsoft often to get the latest updates for your computer:
http://www.update.microsoft.com

Here are some free programs I recommend that could help you improve your computer's security.

Malwarebytes' Anti-Malware
You should have it already on your computer. It's a very nice, free program to scan on known infections (please note that this is not a replacement of your AV!)

Install SpyWare Blaster 4.0
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

FIREWALL
Without a firewall your computer is susceptible to being hacked and taken over. If you use the Windows Firewall you might think that's sufficient but it only controls one way of the traffic (inbound). Simply using a Firewall in its default configuration can lower your risk greatly.
It's preferable to install one of the suggested firewalls.

FREE FIREWALLS
  • Comodo
    When installing, it will ask you to install Anti-Virus functionality. Please uncheck "install comodo antivirus (recommended)" unless you've uninstalled your AV. NEVER have 2 or more Anti-Virus programs on your computer; it will cause performance loss and/or other problems.
  • Online Armor
  • Sunbelt Kerio

Tutorial about Firewalls can be found here


Read some information here how to prevent Malware.

Is your pc running slow?
Read What to do if your Computer is running slowly

Happy safe surfing!

Please reply once more to this thread so we know it can be closed. If you have any questions left, it's now the time to ask! :)
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby casperpsu » March 17th, 2009, 6:35 pm

Bjorn -

Thank you very much for your assistance. I greatly appreciate it.

As others have said, it is very nice to find a place on the WWW that is dedicated to helping people enjoy the WWW instead of trying to infect and ruin people's WWW experiences.

You guys ROCK! A donation will be made to help fund your site!!!!

THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!

ONE FINAL QUESTION: With COMODO, which option would you recommend? It has nominal, Optimum and Maximum+ options... Thanks!
casperpsu
Active Member
 
Posts: 10
Joined: March 13th, 2009, 1:46 pm

Re: Cannot remove malware - started with Generic!atr Trojan!

Unread postby Bv202 » March 18th, 2009, 9:02 am

Hi casperpsu

Thank you for your kind donation :)

About Comodo; do you mean this?
Image
If so, please choose the one which you think the best option is in your case. Personally I would leave it as default (Firewall with Optimum Proactive Defence) :)
If you're not sure/can't choose, just leave it as default. You should be able to change this in the program settings after the installation :)

Please let me know if you have more questions or if we can archive the thread :)
Bv202
Regular Member
 
Posts: 1732
Joined: May 3rd, 2008, 10:46 am
Location: Belgium (GMT +1)
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