Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Generic malware

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Generic malware

Unread postby Shaba » March 26th, 2009, 11:15 am

Yes it would be good.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland
Advertisement
Register to Remove

Re: Generic malware

Unread postby thewasp02 » March 27th, 2009, 3:20 am

Ok, do I therefore need to do all the scans over again in that case? Sorry for not asking earlier if thats thats the case.....
thewasp02
Regular Member
 
Posts: 22
Joined: January 23rd, 2009, 5:26 pm

Re: Generic malware

Unread postby Shaba » March 27th, 2009, 4:03 am

Running kaspersky scan again with external drive connected is enough :)
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Generic malware

Unread postby thewasp02 » March 27th, 2009, 7:42 pm

OK here is Kapersky log:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, March 28, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, March 27, 2009 19:31:13
Records in database: 1977220
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 111138
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 03:10:17


File name / Threat name / Threats count
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\3DYER8QK\pcboansetup_com[1].exe Infected: Trojan.Win32.Genome.vpd 1

The selected area was scanned.

And the Hijackthis log:
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.3
Adobe® Photoshop® Album Starter Edition 3.0
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
BBC iPlayer Download Manager
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon CanoScan Toolbox 4.1
Canon EOS 5D WIA Driver
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.4
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities Original Data Security Tools
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities WFT-E1/E2/E3 Utility
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CanoScan LiDE20,30 Manual
DivX Codec
DivX Converter
DivX Player
DivX Web Player
ERUNT 1.1j
FLV Player
Free iPod Video Converter 1.26
Google Desktop
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PROSet/Wireless Software
iTunes
Java(TM) 6 Update 11
Java(TM) 6 Update 7
Malwarebytes' Anti-Malware
McAfee SecurityCenter
mDriver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Word Viewer 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
MobileMe Control Panel
Mozilla Firefox (2.0)
OmniPage SE
OpenOffice.org Installer 1.0
Picasa 2
PowerDVD
QuickTime
RealPlayer
Replay Converter 2.8
Replay Media Catcher
Safari
SENS LT56ADW Modem
Sky Player
Skype 3.1
Skype add-on for IE
Skype Plugin Manager
SoundMAX
Synaptics Pointing Device Driver
VideoLAN VLC media player 0.8.6i
Videora iPod Converter 2.19
Winamp
Windows Defender
Windows Internet Explorer 7용 보안 업데이트 (KB938127)
Windows Internet Explorer 7용 보안 업데이트 (KB942615)
Windows Internet Explorer 7용 보안 업데이트 (KB944533)
Windows Internet Explorer 7용 보안 업데이트 (KB950759)
Windows Internet Explorer 7용 보안 업데이트 (KB953838)
Windows Internet Explorer 7용 보안 업데이트 (KB956390)
Windows Internet Explorer 7용 보안 업데이트 (KB958215)
Windows Internet Explorer 7용 보안 업데이트 (KB960714)
Windows Internet Explorer 7용 보안 업데이트 (KB961260)
Windows Internet Explorer 7용 핫픽스 (KB947864)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10 보안 업데이트(KB917734)
Windows Media Player 10 보안 업데이트(KB936782)
Windows Media Player 11
Windows Media Player 11
Windows Media Player 11 보안 업데이트(KB936782)
Windows Media Player 11 보안 업데이트(KB954154)
Windows Media Player 11 중요 업데이트(KB959772)
Windows Media Player 11 핫픽스(KB939683)
Windows Media Player 보안 업데이트(KB952069)
Windows XP 보안 업데이트(KB941569)
Windows XP Service Pack 3
Windows XP용 보안 업데이트 (KB923789)
Windows XP용 보안 업데이트 (KB938464)
Windows XP용 보안 업데이트 (KB946648)
Windows XP용 보안 업데이트 (KB950760)
Windows XP용 보안 업데이트 (KB950762)
Windows XP용 보안 업데이트 (KB950974)
Windows XP용 보안 업데이트 (KB951066)
Windows XP용 보안 업데이트 (KB951376)
Windows XP용 보안 업데이트 (KB951376-v2)
Windows XP용 보안 업데이트 (KB951698)
Windows XP용 보안 업데이트 (KB951748)
Windows XP용 보안 업데이트 (KB952954)
Windows XP용 보안 업데이트 (KB953839)
Windows XP용 보안 업데이트 (KB954211)
Windows XP용 보안 업데이트 (KB954459)
Windows XP용 보안 업데이트 (KB954600)
Windows XP용 보안 업데이트 (KB955069)
Windows XP용 보안 업데이트 (KB956391)
Windows XP용 보안 업데이트 (KB956802)
Windows XP용 보안 업데이트 (KB956803)
Windows XP용 보안 업데이트 (KB956841)
Windows XP용 보안 업데이트 (KB957095)
Windows XP용 보안 업데이트 (KB957097)
Windows XP용 보안 업데이트 (KB958644)
Windows XP용 보안 업데이트 (KB958687)
Windows XP용 보안 업데이트 (KB958690)
Windows XP용 보안 업데이트 (KB960225)
Windows XP용 보안 업데이트 (KB960715)
Windows XP용 업데이트 (KB951072-v2)
Windows XP용 업데이트 (KB951978)
Windows XP용 업데이트 (KB955839)
Windows XP용 업데이트 (KB967715)
Windows XP용 핫픽스 (KB952287)
WinRAR archiver
WOW XT and TSXT Filter Driver
Yahoo! Toolbar

Thanks as always!
thewasp02
Regular Member
 
Posts: 22
Joined: January 23rd, 2009, 5:26 pm

Re: Generic malware

Unread postby Shaba » March 28th, 2009, 2:48 am

Please post a fresh hijackthis log as well :)
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Generic malware

Unread postby thewasp02 » April 1st, 2009, 6:25 am

Ok sorry for the delay. I have installed wireless internet, do I need to do another hijackthis log?
If not here is the log before:
Adobe Flash Player 10 ActiveX
Adobe Reader 8.1.3
Adobe¢ç Photoshop¢ç Album Starter Edition 3.0
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
BBC iPlayer Download Manager
Bonjour
Canon Camera Access Library
Canon Camera Support Core Library
Canon CanoScan Toolbox 4.1
Canon EOS 5D WIA Driver
CANON iMAGE GATEWAY Task for ZoomBrowser EX
Canon Internet Library for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities CameraWindow
Canon Utilities CameraWindow DC_DV 5 for ZoomBrowser EX
Canon Utilities CameraWindow DC_DV 6 for ZoomBrowser EX
Canon Utilities Digital Photo Professional 3.4
Canon Utilities EOS Utility
Canon Utilities MyCamera
Canon Utilities Original Data Security Tools
Canon Utilities PhotoStitch
Canon Utilities Picture Style Editor
Canon Utilities RemoteCapture Task for ZoomBrowser EX
Canon Utilities WFT-E1/E2/E3 Utility
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
CanoScan LiDE20,30 Manual
DivX Codec
DivX Converter
DivX Player
DivX Web Player
ERUNT 1.1j
FLV Player
Free iPod Video Converter 1.26
Google Desktop
Google Toolbar for Internet Explorer
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Intel(R) Graphics Media Accelerator Driver for Mobile
Intel(R) PROSet/Wireless Software
iTunes
Java(TM) 6 Update 11
Java(TM) 6 Update 7
Malwarebytes' Anti-Malware
McAfee SecurityCenter
mDriver
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Word Viewer 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
MobileMe Control Panel
Mozilla Firefox (2.0)
OmniPage SE
OpenOffice.org Installer 1.0
Picasa 2
PowerDVD
QuickTime
RealPlayer
Replay Converter 2.8
Replay Media Catcher
Safari
SENS LT56ADW Modem
Sky Player
Skype 3.1
Skype add-on for IE
Skype Plugin Manager
SoundMAX
Synaptics Pointing Device Driver
VideoLAN VLC media player 0.8.6i
Videora iPod Converter 2.19
Winamp
Windows Defender
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB938127)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB942615)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB944533)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB950759)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB953838)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB956390)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB958215)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB960714)
Windows Internet Explorer 7¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB961260)
Windows Internet Explorer 7¿ë ÇÖÇȽº (KB947864)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10 º¸¾È ¾÷µ¥ÀÌÆ®(KB917734)
Windows Media Player 10 º¸¾È ¾÷µ¥ÀÌÆ®(KB936782)
Windows Media Player 11
Windows Media Player 11
Windows Media Player 11 º¸¾È ¾÷µ¥ÀÌÆ®(KB936782)
Windows Media Player 11 º¸¾È ¾÷µ¥ÀÌÆ®(KB954154)
Windows Media Player 11 Áß¿ä ¾÷µ¥ÀÌÆ®(KB959772)
Windows Media Player 11 ÇÖÇȽº(KB939683)
Windows Media Player º¸¾È ¾÷µ¥ÀÌÆ®(KB952069)
Windows XP º¸¾È ¾÷µ¥ÀÌÆ®(KB941569)
Windows XP Service Pack 3
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB923789)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB938464)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB946648)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB950760)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB950762)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB950974)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB951066)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB951376)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB951376-v2)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB951698)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB951748)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB952954)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB953839)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB954211)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB954459)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB954600)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB955069)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB956391)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB956802)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB956803)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB956841)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB957095)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB957097)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB958644)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB958687)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB958690)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB960225)
Windows XP¿ë º¸¾È ¾÷µ¥ÀÌÆ® (KB960715)
Windows XP¿ë ¾÷µ¥ÀÌÆ® (KB951072-v2)
Windows XP¿ë ¾÷µ¥ÀÌÆ® (KB951978)
Windows XP¿ë ¾÷µ¥ÀÌÆ® (KB955839)
Windows XP¿ë ¾÷µ¥ÀÌÆ® (KB967715)
Windows XP¿ë ÇÖÇȽº (KB952287)
WinRAR archiver
WOW XT and TSXT Filter Driver
Yahoo! Toolbar
thewasp02
Regular Member
 
Posts: 22
Joined: January 23rd, 2009, 5:26 pm

Re: Generic malware

Unread postby Shaba » April 1st, 2009, 8:09 am

That one is uninstall list.

Please post a fresh HijackThis log :)
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Generic malware

Unread postby thewasp02 » April 1st, 2009, 8:37 am

Hi,
I've just tried doing a fresh hijackthis log but I keep getting a run time error '52' bad file name or number keeps appearing then it closes itself down..... What do you recommend?
Cheers
thewasp02
Regular Member
 
Posts: 22
Joined: January 23rd, 2009, 5:26 pm

Re: Generic malware

Unread postby Shaba » April 1st, 2009, 9:53 am

Please try to run it then in safe mode.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Generic malware

Unread postby thewasp02 » April 1st, 2009, 4:27 pm

OK, sorry to sound daft but how do I do that (run it in safe mode?)
thewasp02
Regular Member
 
Posts: 22
Joined: January 23rd, 2009, 5:26 pm

Re: Generic malware

Unread postby Shaba » April 1st, 2009, 6:56 pm

Do you need help with booting computer to safe mode, running HijackThis in safe mode or both?
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Generic malware

Unread postby thewasp02 » April 2nd, 2009, 2:00 am

Both, though I don't know which one you want me to do?
thewasp02
Regular Member
 
Posts: 22
Joined: January 23rd, 2009, 5:26 pm

Re: Generic malware

Unread postby Shaba » April 2nd, 2009, 2:10 am

See here how to boot into safe mode.

While in safe mode, try to run HijackThis scan as normal (open, click do a system scan and save a logfile).
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Generic malware

Unread postby thewasp02 » April 2nd, 2009, 8:28 am

I have run a scan and tried to save it but it is now telling me there is a write error and tells me to save it somewhere else. I've tried a few locations but it still wont let me save the log file....what should I do?
thewasp02
Regular Member
 
Posts: 22
Joined: January 23rd, 2009, 5:26 pm

Re: Generic malware

Unread postby Shaba » April 2nd, 2009, 9:33 am

Then please run rsit and post back its log.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland
Advertisement
Register to Remove

PreviousNext

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 48 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware