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Please Help! My HijackThis Log

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Please Help! My HijackThis Log

Unread postby bgrad2008 » March 8th, 2009, 8:54 pm

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:51:16 PM, on 3/8/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRAM FILES\PANDA SECURITY\PANDA GLOBAL PROTECTION 2009\WebProxy.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\PsCtrls.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\PavFnSvr.exe
C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\PsImSvc.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\PskSvc.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\pavsrv51.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Panda Security\Panda Global Protection 2009\ApvxdWin.exe
c:\program files\panda security\panda global protection 2009\firewall\PSHOST.EXE
C:\Program Files\Panda Security\Panda Global Protection 2009\AVENGINE.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\SRVLOAD.EXE
C:\windows\pp2.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Panda Security\Panda Global Protection 2009\PavBckPT.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=localhost:7171
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [sysldtray] C:\windows\ld01.exe
O4 - HKLM\..\Run: [pp] C:\windows\pp2.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Security\Panda Global Protection 2009\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Security\Panda Global Protection 2009\Inicio.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [dll] rundll32 dll32,sm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 6440867703
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Panda Software Controller - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2009\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2009\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Security, S.L. - C:\Program Files\Common Files\Panda Security\PavShld\pavprsrv.exe
O23 - Service: Panda On-Access Anti-Malware Service (PAVSRV) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2009\pavsrv51.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\program files\panda security\panda global protection 2009\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Security S.L. - C:\Program Files\Panda Security\Panda Global Protection 2009\PsImSvc.exe
O23 - Service: Panda PSK service (PskSvcRetail) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2009\PskSvc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: Panda TPSrv (TPSrv) - Panda Security, S.L. - C:\Program Files\Panda Security\Panda Global Protection 2009\TPSrv.exe

--
End of file - 6012 bytes
bgrad2008
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Posts: 3
Joined: March 8th, 2009, 8:48 pm
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Re: Please Help! My HijackThis Log

Unread postby flashh4 » March 9th, 2009, 8:09 am

Hello and welcome to the forums.

Please do not run any other programs with out my permission !!
Run all programs in the order posted !!!!!


My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.
6. Please post all request .......... not as a Attachment.

If you can do those things, everything should go smoothly.

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!


  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.


*Notes*
1. It would be very helpful if you informed me of which Antivirus and Firewall you are running or if it's disabled.
2. There is a 5 day limit which you must respond to this topic or it will be closed. Then you will have to start a new topic.


Thanks
Chuck
User avatar
flashh4
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Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: Please Help! My HijackThis Log

Unread postby bgrad2008 » March 9th, 2009, 1:35 pm

Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Ahead Nero Burning ROM
Apple Mobile Device Support
Apple Software Update
Bonjour
Crash Analysis Tool
Crawler Toolbar with Web Security Guard
Dell Driver Reset Tool
FLV Player 2.0 (build 25)
FrostWire 4.17.2
GTK+ 2.10.13 runtime environment
Harry Potter and the Prisoner of Azkaban(TM)
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Adapters and Drivers
iTunes
Java(TM) 6 Update 7
Macromedia Dreamweaver 8
Macromedia Extension Manager
Macromedia Fireworks 8
Macromedia Flash 8
Macromedia Flash 8 Video Encoder
Macromedia Flash Player 8
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Mozilla Firefox (3.0.5)
Mystery P.I. - The Lottery Ticket 1.0.0.4
Panda Global Protection 2009
Pizza Frenzy Deluxe 1.0
QuickTime
Roll
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Snood for Windows version 3.01-W
Snood Towers for Windows version 1.02
Snoodoku for Windows Version 1.0
SoundMAX
Spyware Terminator
The GIMP 2.2.17
TouchCopy
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
WinRAR archiver
WordJong
Xvid 1.1.3 final uninstall
bgrad2008
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Posts: 3
Joined: March 8th, 2009, 8:48 pm

My Antivirus

Unread postby bgrad2008 » March 9th, 2009, 1:36 pm

I am running Panda Global Protection 2009 and it is up to date.
bgrad2008
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Posts: 3
Joined: March 8th, 2009, 8:48 pm

Re: Please Help! My HijackThis Log

Unread postby flashh4 » March 11th, 2009, 8:18 am

Hi, just to let ya know i have not forgot you. The board is doing some cleaning right now, so that means the Teachers and Admins are busy. I will get back to you as soon as possible.
Sorry for the inconvenience.

Chuck
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Location: wyoming

Re: Please Help! My HijackThis Log

Unread postby flashh4 » March 13th, 2009, 6:30 pm

Hi bgrad2008, If you still need help.
REMOVE P2P PROGRAMS

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

FrostWire 4.17.2
uTorrent <<< This is P2P also. it may not be in add/remove but check and remove if there.


Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red) NOW.

Post back a new HijackThis, along with a new Uninstall List. so we can continue cleaning your pc.


Thanks
Chuck
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Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: Please Help! My HijackThis Log

Unread postby NonSuch » March 19th, 2009, 2:53 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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