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HELP...MY 14 year old has been places....

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Re: HELP...MY 14 year old has been places....

Unread postby dan12 » March 9th, 2009, 12:53 pm

It's what you posted right at the beginning of the thread see here
I need a fresh scan ( HJT log ) to see the effect the work we have done, has had on the report . :)
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dan12
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Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 9th, 2009, 5:20 pm

Good Evening Dan~

Here it is! I hope it has gotten better?!?!?!?! Let me know what to do next...

Hope to hear from you soon.

Judi



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:17:52 PM, on 3/9/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mcgc.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20New%20York%20Fortune/Images/stg_drm.ocx
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {255B1372-180C-4A22-A02D-1D4AB65F6AC2} (SDANetConClass Class) - file:///C:/Program%20Files/Mystery%20Solitaire/Images/stg_drm.dll
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techto ... ntrols.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/armhelper.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://148.61.142.228/activex/AMC.cab
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm

Re: HELP...MY 14 year old has been places....

Unread postby dan12 » March 9th, 2009, 5:34 pm

Hi, Judi, log is looking a lot better.


Start > Run, type appwiz.cpl and click OK.

Uninstall the following:

Viewpoint Media Player

Now close Control Panel.


----------------------

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 12.

---------------------

: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\\Documents and Settings\\Username\\Application Data\\Malwarebytes\\Malwarebytes' Anti-Malware\\Logs\\mbam-log-date (time).txt

-----------------------

I want to make sure I have everything.

Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.

Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.

  1. Check (tick) this box: YES, I accept the Terms of Use.
  2. Click on the Start button next to it.
  3. When prompted to run ActiveX. click Yes.
  4. You will be asked to install an ActiveX. Click Install.
  5. Once installed, the scanner will be initialized.
  6. After the scanner is initialized, click Start.
  7. Uncheck (untick) Remove found threats box.
  8. Check (tick) Scan unwanted applications.
  9. Click on Scan.
  10. It will start scanning. Please be patient.
  11. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.

Post:
Java report
malwarebytes report
Eset report
Fresh HJT log
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 9th, 2009, 10:30 pm

Good Evening Dan~

This is the report from the first scan.



JavaRa 1.13 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Mon Mar 09 21:46:05 2009

Found and removed: C:\Program Files\Java\jre1.5.0_09

Found and removed: C:\Program Files\Java\jre1.5.0_10

Found and removed: C:\Program Files\Java\jre1.6.0_01

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_09\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.5.0_10\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_01\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\\C:\Program Files\Java\jre1.6.0_02\bin\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\C:\Program Files\Common Files\Java\Update\Base Images\jre1.6.0.b105\patch-jre1.6.0_01.b06\

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core1.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core2.zip

Found and removed: SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls\C:\Program Files\Common Files\Java\Update\Base Images\jre1.5.0.b64\core3.zip

------------------------------------

Finished reporting.

This is the report for the second scan the Malwarebytes' Scan. Let me know what the next step is. I hope to hear from you soon and have a great night. Thanks so much, you are a hero!!!
Judi


Malwarebytes' Anti-Malware 1.34
Database version: 1829
Windows 5.1.2600 Service Pack 2

3/9/2009 10:29:13 PM
mbam-log-2009-03-09 (22-29-13).txt

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 266238
Time elapsed: 36 minute(s), 43 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 21
Registry Values Infected: 9
Registry Data Items Infected: 3
Folders Infected: 9
Files Infected: 12

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\main.bho.1 (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wrx.luna (Trojan.Dialer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\wrx.luna.1 (Trojan.Dialer) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{006c2f9b-122d-438f-bac0-de3c620d2ec6} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{010653e4-75ec-4d9b-ae49-f64fc810770d} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Typelib\{01417316-4620-43c7-b635-f4f381596978} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3aa42713-5c1e-48e2-b432-d8bf420dd31d} (Rogue.Antivirus2008) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{cc721bba-7958-4b7e-8f88-81bc0b6dfa73} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{b7d3e479-cc68-42b5-a338-938ece35f419} (Adware.SoftMate) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e596df5f-4239-4d40-8367-ebadf0165917} (Rogue.Installer) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{01e69986-a054-4c52-abe8-ef63df1c5211} (Adware.SoftMate) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{37b85a21-692b-4205-9cad-2626e4993404} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{37b85a29-692b-4205-9cad-2626e4993404} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000005-0000-0000-0000-100011000004} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{6fd31ed6-7c94-4bbc-8e95-f927f4d3a949} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{5d61a2a8-7b93-4e10-826c-44fd75f95319} (Trojan.Agent) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AntiVirProtect (Rogue.AntiVirProtect) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AdwareAlert (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\MyGlobalSearch (Adware.BookedSpace) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\WINDOWS\Downloaded Program Files\website.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\c:\program files\registrysmart\ (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Folders\c:\program files\adwarealert\ (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\searchmigrateddefaulturl (Trojan.Zlob) -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Trojan.Zlob) -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securewebinfo.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.safetyincludes.com (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\New Windows\Allow\*.securemanaging.com (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchUrl\w\ (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q=%s) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\SearchMigratedDefaultURL (Hijack.Search) -> Bad: (http://internetsearchservice.com/search?q={searchTerms}) Good: (http://www.google.com/) -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\HP_Administrator\Application Data\AdwareAlert (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\AdwareAlert\Log (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\AdwareAlert\Settings (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Program Files\AntiVirProtect (Rogue.AntiVirProtect) -> Quarantined and deleted successfully.
C:\Program Files\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\RegistrySmart (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\RegistrySmart\Log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\RegistrySmart\Registry Backups (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\905757 (Trojan.BHO) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\Downloaded Program Files\website.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\905757\905757.dll (Trojan.BHO) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\AdwareAlert\rs.dat (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\AdwareAlert\Log\2008 Jan 13 - 11_13_48 PM_421.log (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\AdwareAlert\Log\2008 Jan 13 - 11_13_51 PM_296.log (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\AdwareAlert\Settings\ScanResults.pie (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Program Files\AntiVirProtect\AntiVirProtect.lic (Rogue.AntiVirProtect) -> Quarantined and deleted successfully.
C:\Program Files\AntiVirProtect\AntiVirProtect1.ap (Rogue.AntiVirProtect) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\RegistrySmart\Log\2008 Feb 17 - 07_30_33 PM_296.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\RegistrySmart\Log\2008 Feb 17 - 07_30_40 PM_078.log (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Administrator\Application Data\RegistrySmart\Registry Backups\2008-02-11_17-55-02.reg (Rogue.RegistrySmart) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mst122.dll (Trojan.Agent) -> Quarantined and deleted successfully.


Does this help at all?
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm

Re: HELP...MY 14 year old has been places....

Unread postby dan12 » March 10th, 2009, 4:46 am

Yes, your doing well,

Can you check for me if these programs exist on your machine.

Start > Run, type appwiz.cpl and click OK.

Uninstall the following:

adwarealert
RegistrySmart
AntiVirProtect


Now close Control Panel.




Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.

Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.

  1. Check (tick) this box: YES, I accept the Terms of Use.
  2. Click on the Start button next to it.
  3. When prompted to run ActiveX. click Yes.
  4. You will be asked to install an ActiveX. Click Install.
  5. Once installed, the scanner will be initialized.
  6. After the scanner is initialized, click Start.
  7. Uncheck (untick) Remove found threats box.
  8. Check (tick) Scan unwanted applications.
  9. Click on Scan.
  10. It will start scanning. Please be patient.
  11. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.

Post eset scan report
User avatar
dan12
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Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 10th, 2009, 9:42 pm

[color=#BF4040Good Evening Dan! This one took a long to to complete. But here is report. Have a great night and hope to hear from you soon.

Judi][/color]



# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3924 (20090310)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=b0a946cd62ede84092c961690f090e6a
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2009-03-11 01:26:25
# local_time=2009-03-10 09:26:25 (-0500, Eastern Daylight Time)
# country="United States"
# osver=5.1.2600 NT Service Pack 2
# scanned=706265
# found=11
# scan_time=4526
C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\Deployment\cache\6.0\3\6edc3c83-53ba2919 Java/TrojanDownloader.OpenStream.NAC trojan DBEE24E93B7EFBC279DAA14F64E9575E
C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\Deployment\cache\6.0\43\65cc22eb-12631837 Java/TrojanDownloader.OpenStream.NAB trojan CEC0DD504B18CCC2D97A22CECE9C96E7
C:\Documents and Settings\HP_Administrator\Application Data\Sun\Java\Deployment\cache\6.0\43\65cc22eb-12631837 »ZIP »OP.class Java/TrojanDownloader.OpenStream.NAB trojan 00000000000000000000000000000000
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\elvis costello, beautiful.mp3 WMA/TrojanDownloader.GetCodec.C trojan AE4E58959AFA1214D56E3A337DF988B8
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\grease remix.mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 46BE5B1AB239E1E9A4371638DC16E421
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\michigan comericals.mp3 WMA/TrojanDownloader.GetCodec.C trojan 1A31AF52C42A4B385BFD1DC08CCDF7F2
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\pure michigan .mp3 a variant of WMA/TrojanDownloader.GetCodec.gen trojan 07BC86AF39B677E590800DB717C290BC
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\The Best of Country Sing the Best of Disney\jason wade from where you are.mp3 WMA/TrojanDownloader.GetCodec.C trojan AFA3AE52FDE53166F217E95C0A92CFAF
C:\Qoobox\Quarantine\C\WINDOWS\system32\fofejuze.dll.vir a variant of Win32/Kryptik.JY trojan 23C6F6414ACA1BB8BD9A4BE27661107D
C:\Qoobox\Quarantine\C\WINDOWS\system32\kydyws.dll.vir a variant of Win32/Kryptik.JY trojan 23C6F6414ACA1BB8BD9A4BE27661107D
C:\WINDOWS\ictions.dll probably a variant of Win32/TrojanDownloader.Agent trojan 870758DCA0744DBC62BC23D0A9AEC656
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm

Re: HELP...MY 14 year old has been places....

Unread postby dan12 » March 11th, 2009, 4:29 pm

Hi, Judi, :)

Clearing Java Cache

There's some malware in your Java cache so lets clear it.
  • Press Start
  • Go to Control Panel
  • Click Java
  • Under Temporary Internet Files click Settings...
  • Now click Delete files...
  • Select both options and click OK
  • The temporary files will now be deleted.
  • When done click OK twice and close Control Panel



Download and Run OTMoveIt3

Download OTMoveIt3 by Old Timer and save it to your Desktop.
  • Double-click OTMoveIt3.exe. (Vista users, please right click on OTMoveit3.exe and select "Run as an Administrator")
  • Copy the lines in the codebox below.
Code: Select all
:files 
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\elvis costello, beautiful.mp3 
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\grease remix.mp3 
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\michigan comericals.mp3 
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\pure michigan .mp3 
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\The Best of Country Sing the Best of Disney\jason wade from where you are.mp3 
C:\WINDOWS\ictions.dll 
    

  • Return to OTMoveIt3, right click in the Paste Instructions for Items to be Moved window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt3


Post the otmoveit report and a fresh HJT log
Let me know how things are with the pc now!
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 11th, 2009, 7:25 pm

Good Evening Dan~

Hope your day is going well. Here are the results from the first scan you asked me to do.



========== FILES ==========
File/Folder C:\Documents and Settings\HP_Administrator\Desktop\Our Music\elvis costello, beautiful.mp3 not found.
File/Folder C:\Documents and Settings\HP_Administrator\Desktop\Our Music\grease remix.mp3 not found.
File/Folder C:\Documents and Settings\HP_Administrator\Desktop\Our Music\michigan comericals.mp3 not found.
File/Folder C:\Documents and Settings\HP_Administrator\Desktop\Our Music\pure michigan .mp3 not found.
File/Folder C:\Documents and Settings\HP_Administrator\Desktop\Our Music\The Best of Country Sing the Best of Disney\jason wade from where you are.mp3 not found.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 03112009_192113


Here the second log you asked me to do. The computer is running alot quicker, but I am still having is freeze and be non responsive. That might not be a issue for you to deal with, it might be just the PC. How do you think it is going? Have a great evening and once again hope to hear from you soon.

Judi

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:22:06 PM, on 3/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\system32\wuauclt.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mcgc.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20New%20York%20Fortune/Images/stg_drm.ocx
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {255B1372-180C-4A22-A02D-1D4AB65F6AC2} (SDANetConClass Class) - file:///C:/Program%20Files/Mystery%20Solitaire/Images/stg_drm.dll
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techto ... ntrols.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/armhelper.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://148.61.142.228/activex/AMC.cab
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8901 bytes
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm

Re: HELP...MY 14 year old has been places....

Unread postby dan12 » March 12th, 2009, 4:11 pm

Hi, Judi can you manually try and find these files if there and delete them, they will be in "Our music" folder.

C:\Documents and Settings\HP_Administrator\Desktop\Our Music\elvis costello, beautiful.mp3 << This file
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\grease remix.mp3 << This file
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\michigan comericals.mp3 << This file
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\pure michigan .mp3 << This file
C:\Documents and Settings\HP_Administrator\Desktop\Our Music\The Best of Country Sing the Best of Disney\jason wade from where you are.mp3<< This file
-------------------

If I can see a further uninstall list please as I'm still seeing an old version of java active
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 12th, 2009, 6:24 pm

Here you go dan~

Let me know what to do next.

Thanks and have a great night!!

Judi



Accurate Outlook Express Mail Expert 3.2
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 8.1.0
Adobe® Photoshop® Album Starter Edition 3.2
Apple Software Update
Avery Wizard 3.1
AXIS Media Control Embedded
Big Fish Games Client
Build-a-lot (remove only)
ClickArt 1,200,000
Comcast High-Speed Internet Install Wizard
CorelDRAW Graphics Suite 12
Critical Update for Windows Media Player 11 (KB959772)
Data Fax SoftModem with SmartCP
Desktop Doctor
Enhanced Multimedia Keyboard Solution
EPSON Printer Software
ESET Online Scanner
Farm Frenzy 2 (remove only)
Gamevance
getPlus(R)_ocx
Grimm's Hatchery (remove only)
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB910393)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB893357)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB912024)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB935448)
Hotfix for Windows XP (KB952287)
HP Boot Optimizer
HP Deskjet Printer Preload
HP DigitalMedia Archive
HP Document Viewer 6.1
HP DVD Play 2.1
HP Imaging Device Functions 7.0
HP Photosmart 330,380,420,470,7800,8000,8200 Series
HP Photosmart Cameras 6.0
HP Photosmart for Media Center PC
HP Photosmart Premier Software 6.5
HP PSC & OfficeJet 5.3.B
HP PSC & OfficeJet 6.1.A
HP Rhapsody
HP Software Update
HP Solution Center and Imaging Support Tools 6.1
HP Web Helper
iPod for Windows 2006-03-23
iTunes
iWin Games (remove only)
J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1
Liong: The Lost Amulets
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.0 Hotfix (KB887998)
Microsoft .NET Framework 1.0 Hotfix (KB930494)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Flight Simulator 2004 A Century of Flight
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Standard Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Web Publishing Wizard 1.52
Microsoft Works
Move Networks Player for Internet Explorer
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
NVIDIA Drivers
palmOne
PalmPEI
PC-Doctor 5 for Windows
QuickTime
RealPlayer
Realtek High Definition Audio Driver
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937894)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Symantec KB-DocID:2003093015493306
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB912945)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB933360)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB953356)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Updates from HP (remove only)
WavePad Uninstall
WildTangent Games
Windows Defender
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB883667
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB892050
Windows XP Hotfix - KB893066
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm

Re: HELP...MY 14 year old has been places....

Unread postby dan12 » March 13th, 2009, 6:38 am

download Java Runtime Environment (JRE) 6 Update 12.
don't install just yet.

Start > Run, type appwiz.cpl and click OK.

Uninstall the following:

J2SE Runtime Environment 5.0 Update 10
J2SE Runtime Environment 5.0 Update 9
Java(TM) 6 Update 2
Java(TM) SE Runtime Environment 6 Update 1


Now close Control Panel.


Now install your updated version.

post a fresh HJT log
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dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 13th, 2009, 11:05 pm

Let me know what to do next.........Thanks for everything.

Judi




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:04:10 PM, on 3/13/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mcgc.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - C:\Program Files\Gamevance\gamevancelib32.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [gvu] cmd.exe /c rd /s /q "C:\Program Files\Gamevance"
O4 - HKLM\..\RunOnce: [gvu2] cmd.exe /c reg delete HKCU\Software\gvtl /f
O4 - HKLM\..\RunOnce: [gvu3] cmd.exe /c reg delete HKCU\Software\AppDataLow\gvtl /f
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20New%20York%20Fortune/Images/stg_drm.ocx
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {255B1372-180C-4A22-A02D-1D4AB65F6AC2} (SDANetConClass Class) - file:///C:/Program%20Files/Mystery%20Solitaire/Images/stg_drm.dll
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techto ... ntrols.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/armhelper.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://148.61.142.228/activex/AMC.cab
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\WildGames\Game Console - WildGames\GameConsoleService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Co
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm

Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 13th, 2009, 11:05 pm

Sorry!
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm

Re: HELP...MY 14 year old has been places....

Unread postby dan12 » March 14th, 2009, 3:54 am

Judi, what have you been downloading, tut tut tut! :)


Start > Run, type appwiz.cpl and click OK.

Uninstall the following:

Gamevance

Now close Control Panel.


Run HijackThis, select Do a system scan only and place checks against the following entries (if they are still present)


O2 - BHO: Gamevance - {0ED403E8-470A-4a8a-85A4-D7688CFE39A3} - C:\Program Files\Gamevance\gamevancelib32.dll

WITH ALL OTHER WINDOWS CLOSED Click on Fix Checked and exit
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: HELP...MY 14 year old has been places....

Unread postby laynegang » March 14th, 2009, 10:34 pm

Hello dan~~

I have no idea what my kids download......that is what happends when you have a teenager on the family computer. What I need to do is find out how to control where and what he can do.

Here is a new log list HJT. Let me know what to do next.

Have a great night and thanks for everything....

Judi




Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:32:07 PM, on 3/14/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.6000.16544)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\arservice.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mcgc.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DMAScheduler] "c:\Program Files\HP DigitalMedia Archive\DMAScheduler.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2C1.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\RunOnce: [gvu] cmd.exe /c rd /s /q "C:\Program Files\Gamevance"
O4 - HKLM\..\RunOnce: [gvu2] cmd.exe /c reg delete HKCU\Software\gvtl /f
O4 - HKLM\..\RunOnce: [gvu3] cmd.exe /c reg delete HKCU\Software\AppDataLow\gvtl /f
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [AdobeUpdater] C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
O4 - Startup: iWin Desktop Alerts.lnk = C:\Documents and Settings\All Users\Application Data\iWin Games\DesktopAlerts\DesktopAlerts.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Updates From HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20New%20York%20Fortune/Images/stg_drm.ocx
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/house ... hcImpl.cab
O16 - DPF: {255B1372-180C-4A22-A02D-1D4AB65F6AC2} (SDANetConClass Class) - file:///C:/Program%20Files/Mystery%20Solitaire/Images/stg_drm.dll
O16 - DPF: {42D06124-98A2-47EC-8098-3778B58CE7D5} (SupportSoft External Control) - https://actsvr.comcastonline.com/techto ... ntrols.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20Lottery%20Ticket/Images/armhelper.ocx
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://148.61.142.228/activex/AMC.cab
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2) - SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

--
End of file - 8814 bytes
laynegang
Regular Member
 
Posts: 18
Joined: March 6th, 2009, 9:47 pm
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