Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

URGENT HELP! Win32Tr\.\erAgent

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 25th, 2009, 6:05 pm

Double click on gmer.exe to run it. It will start running a scan. If it detects rootkit activity, you will receive a prompt to run a full scan. Click Yes.
did you run the full scan? did you receive any prompt?
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire
Advertisement
Register to Remove

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby fuzzyspoon » February 25th, 2009, 6:11 pm

I did run a full scan... :?
fuzzyspoon
Active Member
 
Posts: 14
Joined: February 25th, 2009, 12:30 pm

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 25th, 2009, 6:16 pm

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the quotebox below into it:

Code: Select all
DirLook::
c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}
C:\6d7c73ee5a114a3818da18a02674
C:\08a8f798d77c1cd918
c:\documents and settings\Mike\Application Data\BluEdit


    


Save this as "CFScript.txt", and as Type: All Files (*.*) in the same location as ComboFix.exe


Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


-----------------------------


Submit a File For Analysis
We need to have the files below Scanned by Uploading them/it to Jotti

Please visit Jotti
Copy/paste the the following file path into the window
C:\IPH.PH

Click Submit/Send File
Please post back, to let me know the results.


If Jotti is too busy please try Virustotal


post combofix report
plus the jotti's report.
Thanks
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby fuzzyspoon » February 25th, 2009, 6:45 pm

Jotti's says:
Found Nothing.
File OK

Combofix log:

ComboFix 09-02-24.02 - Mike 2009-02-25 17:35:59.2 - NTFSx86
Running from: c:\documents and settings\Mike\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Mike\Desktop\CFScript.txt
.

((((((((((((((((((((((((( Files Created from 2009-01-25 to 2009-02-25 )))))))))))))))))))))))))))))))
.

2009-02-25 16:21 . 2009-02-25 17:12 250 --a------ c:\windows\gmer.ini
2009-02-25 16:11 . 2009-02-25 16:14 1,434 --ah-c--- C:\aaw7boot.cmd
2009-02-25 15:00 . 2009-02-25 15:00 <DIR> d-------- c:\program files\Trend Micro
2009-02-25 10:59 . 2009-02-25 10:59 <DIR> d--hs---- c:\documents and settings\Default User\Temporary Internet Files
2009-02-25 10:59 . 2009-02-25 10:59 <DIR> d--hs---- c:\documents and settings\Default User\History
2009-02-25 10:39 . 2009-02-25 10:39 <DIR> d-------- c:\documents and settings\TEST\Application Data\Malwarebytes
2009-02-25 10:16 . 2009-02-25 10:16 <DIR> d-------- c:\documents and settings\Mike\Application Data\Malwarebytes
2009-02-25 10:16 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-02-25 10:15 . 2009-02-25 10:16 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-02-25 10:15 . 2009-02-25 10:15 <DIR> d----c--- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-02-25 10:15 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-24 22:18 . 2009-02-24 22:18 <DIR> d--h----- c:\windows\system32\GroupPolicy
2009-02-22 18:17 . 2009-02-22 18:17 <DIR> d-------- c:\program files\Norton Support
2009-02-22 18:08 . 2009-02-22 18:08 23,503 --a------ c:\windows\system32\AAWService_2009_02_22_18_08_22.dmp
2009-02-22 18:06 . 2009-02-22 18:06 <DIR> d-------- c:\windows\system32\drivers\NIS
2009-02-22 18:06 . 2009-02-22 18:06 <DIR> d-------- c:\program files\Windows Sidebar
2009-02-22 18:06 . 2009-02-22 18:06 <DIR> d-------- c:\program files\Symantec
2009-02-22 18:06 . 2009-02-22 18:06 <DIR> d-------- c:\program files\Norton Internet Security
2009-02-22 18:06 . 2009-02-22 18:06 124,464 --a------ c:\windows\system32\drivers\SYMEVENT.SYS
2009-02-22 18:06 . 2009-02-22 18:06 60,808 --a------ c:\windows\system32\S32EVNT1.DLL
2009-02-22 18:06 . 2009-02-22 18:06 36,272 -ra------ c:\windows\system32\drivers\SymIM.sys
2009-02-22 18:06 . 2009-02-22 18:06 10,635 --a------ c:\windows\system32\drivers\SYMEVENT.CAT
2009-02-22 18:06 . 2009-02-22 18:06 806 --a------ c:\windows\system32\drivers\SYMEVENT.INF
2009-02-22 18:05 . 2009-02-22 18:05 <DIR> d-------- c:\program files\NortonInstaller
2009-02-22 18:05 . 2009-02-22 18:05 <DIR> d----c--- c:\documents and settings\All Users\Application Data\NortonInstaller
2009-02-22 18:05 . 2009-02-22 18:06 <DIR> d----c--- c:\documents and settings\All Users\Application Data\Norton
2009-02-22 17:39 . 2009-02-22 17:39 25,613 --a------ c:\windows\system32\AAWService_2009_02_22_17_39_24.dmp
2009-02-21 22:52 . 2009-02-21 22:52 <DIR> d----c--- c:\documents and settings\All Users\Symantec Temporary Files
2009-02-21 22:18 . 2009-02-21 22:18 25,613 --a------ c:\windows\system32\AAWService_2009_02_21_22_18_34.dmp
2009-02-21 21:59 . 2009-02-21 21:59 25,605 --a------ c:\windows\system32\AAWService_2009_02_21_21_59_46.dmp
2009-02-21 21:58 . 2009-02-21 19:46 15,688 --a------ c:\windows\system32\lsdelete.exe
2009-02-21 19:46 . 2009-02-21 19:46 64,160 --a------ c:\windows\system32\drivers\Lbd.sys
2009-02-21 19:43 . 2009-02-21 19:43 <DIR> d-------- c:\program files\Lavasoft
2009-02-21 19:43 . 2009-02-21 19:43 <DIR> d----c--- c:\documents and settings\All Users\Application Data\Lavasoft
2009-02-21 19:43 . 2009-02-21 19:43 <DIR> d--h-c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}
2009-02-18 22:31 . 2009-02-18 22:31 <DIR> d-------- c:\program files\Microsoft User Agent String Utility
2009-02-18 22:02 . 2009-02-18 22:02 <DIR> d-------- c:\program files\WOT
2009-02-18 21:58 . 2009-02-18 21:58 <DIR> d-------- c:\program files\Microsoft Silverlight
2009-02-18 21:58 . 2009-02-18 21:58 <DIR> d----c--- C:\6d7c73ee5a114a3818da18a02674
2009-02-14 12:57 . 2009-02-14 12:57 <DIR> d-------- c:\program files\Microsoft CAPICOM 2.1.0.2
2009-02-14 12:38 . 2008-10-16 14:06 268,648 --a------ c:\windows\system32\mucltui.dll
2009-02-14 12:38 . 2008-10-16 14:06 208,744 --a------ c:\windows\system32\muweb.dll
2009-02-14 12:38 . 2008-10-16 14:06 27,496 --a------ c:\windows\system32\mucltui.dll.mui
2009-02-14 11:59 . 2009-02-14 11:59 <DIR> d--h-c--- C:\TEMP
2009-02-14 11:59 . 2009-02-14 12:00 1,664 --ah-c--- C:\IPH.PH
2009-02-14 11:20 . 2009-02-15 12:18 925 --a------ c:\windows\Active Setup Log.BAK
2009-02-13 19:18 . 2009-02-13 19:18 0 --a------ c:\windows\nsreg.dat
2009-02-13 18:35 . 2009-02-13 19:03 <DIR> d----c--- C:\08a8f798d77c1cd918
2009-02-13 18:09 . 2008-12-20 18:15 6,066,688 --------- c:\windows\system32\dllcache\ieframe.dll
2009-02-13 18:09 . 2007-04-17 04:32 2,455,488 --------- c:\windows\system32\dllcache\ieapfltr.dat
2009-02-13 18:09 . 2007-03-08 00:10 991,232 --------- c:\windows\system32\dllcache\ieframe.dll.mui
2009-02-13 18:09 . 2008-12-20 18:15 459,264 --------- c:\windows\system32\dllcache\msfeeds.dll
2009-02-13 18:09 . 2008-12-20 18:15 383,488 --------- c:\windows\system32\dllcache\ieapfltr.dll
2009-02-13 18:09 . 2008-12-20 18:15 267,776 --------- c:\windows\system32\dllcache\iertutil.dll
2009-02-13 18:09 . 2008-12-20 18:15 63,488 --------- c:\windows\system32\dllcache\icardie.dll
2009-02-13 18:09 . 2008-12-20 18:15 52,224 --------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-02-13 18:09 . 2008-12-19 04:10 13,824 --------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-13 18:04 . 2007-08-13 18:54 33,792 --a------ c:\windows\system32\dllcache\custsat.dll
2009-01-27 09:20 . 2009-01-27 09:20 <DIR> d-------- c:\documents and settings\TEST\Application Data\PureEdge

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-22 23:08 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-01-19 22:14 --------- dc----w c:\documents and settings\All Users\Application Data\PureEdge
2009-01-19 22:14 --------- d--h--w c:\program files\InstallShield Installation Information
2009-01-19 22:14 --------- d-----w c:\program files\PureEdge
2009-01-19 22:14 --------- d-----w c:\documents and settings\Mike\Application Data\PureEdge
2009-01-19 07:09 --------- d-----w c:\documents and settings\TEST\Application Data\gtk-2.0
2009-01-17 02:35 3,594,752 ----a-w c:\windows\system32\dllcache\mshtml.dll
2009-01-07 23:32 --------- d-----w c:\program files\LEGO Company
2009-01-07 23:32 --------- d-----w c:\documents and settings\Mike\Application Data\LEGO Company
2008-12-26 03:39 73,216 -c--a-w c:\windows\ST6UNST.EXE
2008-12-26 03:39 249,856 -c----w c:\windows\Setup1.exe
2008-12-26 03:00 --------- d-----w c:\documents and settings\Mike\Application Data\BluEdit
2008-12-26 02:45 --------- d-----w c:\program files\ComfileTools
2008-12-25 04:24 --------- d-----w c:\program files\GIMP-2.0
2008-12-19 09:10 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 05:25 634,024 ------w c:\windows\system32\dllcache\iexplore.exe
2008-12-19 05:23 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
2008-12-11 11:57 333,184 ------w c:\windows\system32\dllcache\srv.sys
2008-12-08 02:30 98,304 ----a-w c:\windows\system32\CmdLineExt.dll
2008-05-05 01:41 68,136 ----a-w c:\documents and settings\Mike\Application Data\GDIPFONTCACHEV1.DAT
.

(((((((((((((((((((((((((((((((((((((((((((( Look )))))))))))))))))))))))))))))))))))))))))))))))))))))))))
.

---- Directory of C:\08a8f798d77c1cd918 ----

2008-10-05 00:47 66896 --a------ c:\08a8f798d77c1cd918\uaclauncher.exe

---- Directory of C:\6d7c73ee5a114a3818da18a02674 ----

2009-01-15 01:42 48976 --a--c--- c:\6d7c73ee5a114a3818da18a02674\uaclauncher.exe

---- Directory of c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800} ----

2009-02-21 19:43 9018 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.par
2009-02-21 19:43 90 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\instance.dat
2009-02-21 19:43 9 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.lan
2009-02-21 19:43 491 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.dat
2009-01-18 16:43 578782 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\mia.lib
2009-01-18 16:43 569856 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.msi
2009-01-18 16:43 5113482 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.res
2009-01-18 16:43 2892112 --a--c--- c:\documents and settings\All Users\Application Data\{83C91755-2546-441D-AC40-9A6B4B860800}\Ad-AwareAE.exe

---- Directory of c:\documents and settings\Mike\Application Data\BluEdit ----

2008-12-25 22:00 528 --a------ c:\documents and settings\Mike\Application Data\BluEdit\Settings.bin
2008-12-25 21:55 22 --a------ c:\documents and settings\Mike\Application Data\BluEdit\Backup\Backup_20081225_215528.txt


((((((((((((((((((((((((((((( SnapShot@2009-02-25_11.16.05.60 )))))))))))))))))))))))))))))))))))))))))
.
+ 2009-02-25 21:21:21 884,736 ----a-w c:\windows\gmer.dll
+ 2008-04-18 02:13:02 811,008 ----a-r c:\windows\gmer.exe
+ 2009-02-25 21:21:21 85,969 ----a-w c:\windows\system32\drivers\gmer.sys
- 2009-02-25 15:44:43 66,888 ----a-w c:\windows\system32\perfc009.dat
+ 2009-02-25 19:07:18 66,888 ----a-w c:\windows\system32\perfc009.dat
- 2009-02-25 15:44:43 417,616 ----a-w c:\windows\system32\perfh009.dat
+ 2009-02-25 19:07:18 417,616 ----a-w c:\windows\system32\perfh009.dat
+ 2009-02-25 19:03:49 16,384 ----atw c:\windows\temp\Perflib_Perfdata_728.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2004-10-13 1694208]
"TivoTransfer"="c:\program files\Common Files\TiVo Shared\Transfer\TiVoTransfer.exe" [2008-04-04 1193984]
"TivoNotify"="c:\program files\TiVo\Desktop\TiVoNotify.exe" [2008-04-04 394240]
"TivoServer"="c:\program files\TiVo\Desktop\TiVoServer.exe" [2008-04-04 1879552]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2006-03-15 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-08-05 64512]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2006-05-04 458752]
"SunJavaUpdateSched"="c:\program files\Java\jre1.5.0_06\bin\jusched.exe" [2005-11-10 36975]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2006-08-18 7585792]
"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2006-08-18 86016]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-04-01 761946]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2006-07-11 102400]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-17 49152]
"ISUSPM Startup"="c:\program files\Common Files\InstallShield\UpdateService\isuspm.exe" [2005-08-11 249856]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2005-08-11 81920]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2006-06-19 163840]
"Cpqset"="c:\program files\Hewlett-Packard\Default Settings\cpqset.exe" [2006-05-30 40960]
"RecGuard"="c:\windows\SMINST\RecGuard.exe" [2005-10-11 1187840]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2008-03-30 267048]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe" [2008-07-22 116040]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-05-27 413696]
"masqform.exe"="c:\program files\PureEdge\Viewer 6.5\masqform.exe" [2005-07-04 643072]
"Ad-Watch"="c:\program files\Lavasoft\Ad-Aware\AAWTray.exe" [2009-02-21 509784]
"nwiz"="nwiz.exe" [2006-08-18 c:\windows\system32\nwiz.exe]
"MsmqIntCert"="mqrt.dll" [2007-07-06 c:\windows\system32\mqrt.dll]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [2006-06-01 c:\windows\system32\CHDAudPropShortcut.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-24 29696]
HP Photosmart Premier Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2005-09-24 73728]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-09-19 282624]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare software\\bin\\EasyShare.exe"=
"c:\\Program Files\\TiVo\\Desktop\\TiVoServer.exe"=

R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2009-02-21 950096]
R3 5U870CAP_VID_1262&PID_25FD;HP Pavilion Webcam ;c:\windows\system32\Drivers\5U870CAP.sys [2006-06-06 61952]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2009-02-21 64160]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1002000.007\SYMEFA.SYS [2009-02-22 309296]
S1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\NIS\1002000.007\BHDrvx86.sys [2009-02-22 255536]
S1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\NIS\1002000.007\ccHPx86.sys [2009-02-22 362544]
S1 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\ipsdefs\20090217.002\IDSxpx86.sys [2009-01-29 276344]
S2 Norton Internet Security;Norton Internet Security;c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe [2009-02-22 115560]
S2 TivoBeacon2;TiVo Beacon;c:\program files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe [2008-04-04 868864]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-02-22 99376]


--- Other Services/Drivers In Memory ---

*Deregistered* - AFD
*Deregistered* - ALG
*Deregistered* - AliIde
*Deregistered* - Apple Mobile Device
*Deregistered* - Arp1394
*Deregistered* - AudioSrv
*Deregistered* - audstub
*Deregistered* - Beep
*Deregistered* - BHDrvx86
*Deregistered* - Bonjour Service
*Deregistered* - Browser
*Deregistered* - ccHP
*Deregistered* - Cdfs
*Deregistered* - Compbatt
*Deregistered* - COMSysApp
*Deregistered* - CryptSvc
*Deregistered* - DcomLaunch
*Deregistered* - Dhcp
*Deregistered* - dmio
*Deregistered* - dmload
*Deregistered* - dmserver
*Deregistered* - Dnscache
*Deregistered* - eabfiltr
*Deregistered* - eeCtrl
*Deregistered* - ehRecvr
*Deregistered* - ehSched
*Deregistered* - EraserUtilRebootDrv
*Deregistered* - ERSvc
*Deregistered* - EventSystem
*Deregistered* - Fastfat
*Deregistered* - FastUserSwitchingCompatibility
*Deregistered* - Fips
*Deregistered* - FltMgr
*Deregistered* - Ftdisk
*Deregistered* - Gpc
*Deregistered* - helpsvc
*Deregistered* - HidServ
*Deregistered* - hpqwmiex
*Deregistered* - HTTP
*Deregistered* - i2omgmt
*Deregistered* - IDSxpx86
*Deregistered* - IntelIde
*Deregistered* - IpNat
*Deregistered* - iPod Service
*Deregistered* - IPSec
*Deregistered* - KSecDD
*Deregistered* - lanmanserver
*Deregistered* - lanmanworkstation
*Deregistered* - Lavasoft Ad-Aware Service
*Deregistered* - Lbd
*Deregistered* - LightScribeService
*Deregistered* - LmHosts
*Deregistered* - McrdSvc
*Deregistered* - mnmdd
*Deregistered* - MountMgr
*Deregistered* - MQAC
*Deregistered* - MRxDAV
*Deregistered* - MRxSmb
*Deregistered* - MSDTC
*Deregistered* - Msfs
*Deregistered* - MSIServer
*Deregistered* - MSMQ
*Deregistered* - MSMQTriggers
*Deregistered* - mssmbios
*Deregistered* - Mup
*Deregistered* - NAVENG
*Deregistered* - NAVEX15
*Deregistered* - NDIS
*Deregistered* - NdisTapi
*Deregistered* - Ndisuio
*Deregistered* - NdisWan
*Deregistered* - NDProxy
*Deregistered* - NetBIOS
*Deregistered* - NetBT
*Deregistered* - Netman
*Deregistered* - Nla
*Deregistered* - Norton Internet Security
*Deregistered* - Npfs
*Deregistered* - Ntfs
*Deregistered* - NtLmSsp
*Deregistered* - Null
*Deregistered* - NVSvc
*Deregistered* - PartMgr
*Deregistered* - Pcmcia
*Deregistered* - PolicyAgent
*Deregistered* - PptpMiniport
*Deregistered* - ProtectedStorage
*Deregistered* - PSched
*Deregistered* - RasAcd
*Deregistered* - Rasl2tp
*Deregistered* - RasMan
*Deregistered* - RasPppoe
*Deregistered* - Raspti
*Deregistered* - Rdbss
*Deregistered* - RDPCDD
*Deregistered* - rdpdr
*Deregistered* - RemoteRegistry
*Deregistered* - RMCAST
*Deregistered* - RpcSs
*Deregistered* - SamSs
*Deregistered* - Schedule
*Deregistered* - seclogon
*Deregistered* - SENS
*Deregistered* - Sentinel
*Deregistered* - Serial
*Deregistered* - SharedAccess
*Deregistered* - ShellHWDetection
*Deregistered* - Spooler
*Deregistered* - sr
*Deregistered* - srservice
*Deregistered* - SRTSP
*Deregistered* - SRTSPX
*Deregistered* - Srv
*Deregistered* - SSDPSRV
*Deregistered* - stisvc
*Deregistered* - swenum
*Deregistered* - SYMDNS
*Deregistered* - SymEFA
*Deregistered* - SymEvent
*Deregistered* - SYMFW
*Deregistered* - SYMIDS
*Deregistered* - SymIMMP
*Deregistered* - SYMNDIS
*Deregistered* - SYMREDRV
*Deregistered* - SYMTDI
*Deregistered* - TapiSrv
*Deregistered* - Tcpip
*Deregistered* - TermDD
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - TivoBeacon2
*Deregistered* - TrkWks
*Deregistered* - Update
*Deregistered* - VgaSave
*Deregistered* - ViaIde
*Deregistered* - VolSnap
*Deregistered* - W32Time
*Deregistered* - Wanarp
*Deregistered* - WebClient
*Deregistered* - winmgmt
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WZCSVC

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{56e5f9df-897d-11dd-a4c1-001636d7ab77}]
\Shell\AutoRun\command - G:\LaunchU3.exe -a
.
Contents of the 'Scheduled Tasks' folder

2009-02-22 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe [2009-02-21 19:46]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.live.com/
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~4\Office10\EXCEL.EXE/3000
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\Norton Internet Security\Engine\16.2.0.7\CoIEPlg.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-25 17:37:24
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\Hewlett-Packard\Default Settings\cpqset.exe????????????<?@? ????^??????Y?@?????<?@

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Norton Internet Security]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe\" /s \"Norton Internet Security\" /m \"c:\program files\Norton Internet Security\Engine\16.2.0.7\diMaster.dll\" /prefetch:1"
.
Completion time: 2009-02-25 17:39:03
ComboFix-quarantined-files.txt 2009-02-25 22:39:01
ComboFix2.txt 2009-02-25 16:17:15

Pre-Run: 55,648,161,792 bytes free
Post-Run: 55,656,775,680 bytes free

353 --- E O F --- 2009-02-25 03:50:21
fuzzyspoon
Active Member
 
Posts: 14
Joined: February 25th, 2009, 12:30 pm

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 25th, 2009, 7:01 pm

whilst I'm reviewing your returned post can you carry out these scans.
It may take you a little while,not sure of where you are regarding time zones, it's late here so will need to check in with you tomorrow.
There is something I'm not too sure about, can you throw some light on" Application Data\BluEdit" << this folder
my searches are pointing me to a password stealer! I will look a little more, let's see what scans show up.

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

--------------------

As you have malwarebytes on this machine can you update the program and do a full scan for me.


Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.

Please post:
malwarebytes report
Kaspersky report
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby fuzzyspoon » February 26th, 2009, 2:22 am

hope you had a good rest, I'm heading to bed now...

I shut down everything, turned computer back on and shut down all active programs (again!) and then ran GMER again since the last two things you told me to run came up negative. I FINALLY got a + with GMER. It found 4 hidden processes in the "library." Here's the log:

GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2009-02-26 01:11:54
Windows 5.1.2600 Service Pack 2


---- System - GMER 1.0.14 ----

SSDT 85B0C050 ZwAlertResumeThread
SSDT 8567D658 ZwAlertThread
SSDT 848F89C8 ZwAllocateVirtualMemory
SSDT 852EE718 ZwAssignProcessToJobObject
SSDT 85DDD250 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xED1AC020]
SSDT 85105CC0 ZwCreateMutant
SSDT 848F10B0 ZwCreateSymbolicLinkObject
SSDT 85B0BAA0 ZwCreateThread
SSDT 852C0718 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xED1AC2A0]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xED1AC800]
SSDT 848F8C60 ZwDuplicateObject
SSDT 84882EB8 ZwFreeVirtualMemory
SSDT 85B48658 ZwImpersonateAnonymousToken
SSDT 85628838 ZwImpersonateThread
SSDT 85B2E360 ZwLoadDriver
SSDT 8512E820 ZwMapViewOfSection
SSDT 856606B8 ZwOpenEvent
SSDT 848F8FC0 ZwOpenProcess
SSDT 852EA7C0 ZwOpenProcessToken
SSDT 85B1B980 ZwOpenSection
SSDT 848F8DF0 ZwOpenThread
SSDT 848F1D00 ZwProtectVirtualMemory
SSDT 853516C8 ZwResumeThread
SSDT 85B0B050 ZwSetContextThread
SSDT 84882A58 ZwSetInformationProcess
SSDT 852CF718 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xED1ACA50]
SSDT 85B245A8 ZwSuspendProcess
SSDT 85CB4050 ZwSuspendThread
SSDT 85B8B940 ZwTerminateProcess
SSDT 85CB5050 ZwTerminateThread
SSDT 8561F658 ZwUnmapViewOfSection
SSDT 848F84B8 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.14 ----

? SYMEFA.SYS The system cannot find the file specified. !
? C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABKUTIL.sys The system cannot find the file specified. !
? C:\Program Files\SuperAdBlocker.com\Super Ad Blocker\SABProcEnum.sys The system cannot find the file specified. !

---- Devices - GMER 1.0.14 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 eabfiltr.sys (QLB PS/2 Keyboard filter driver/Hewlett-Packard Development Company, L.P.)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice fltMgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

Device \FileSystem\Cdfs \Cdfs B63E8400
---- Processes - GMER 1.0.14 ----

Library C:\Program (*** hidden *** ) @ C:\WINDOWS\system32\winlogon.exe [1352] 0x10000000
Library C:\Program (*** hidden *** ) @ C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe [1912] 0x01590000
Library C:\Program (*** hidden *** ) @ C:\WINDOWS\system32\wuauclt.exe [2400] 0x10000000
Library C:\Program (*** hidden *** ) @ C:\WINDOWS\eHome\ehmsas.exe [3348] 0x10000000
fuzzyspoon
Active Member
 
Posts: 14
Joined: February 25th, 2009, 12:30 pm

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 26th, 2009, 2:42 am

ok, will have a post ready for you later,when I've looked through logs.
were you able to put any light on the bluedit?
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 26th, 2009, 2:43 am

Don't forget the kaspersky scan! :)
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby fuzzyspoon » February 26th, 2009, 10:23 am

from what I can tell "Bluedit" is most likely malware. I don't see that it is related to any of our other programs. I am resisitng the urge to "send to recycle bin," until you can help me remove it the right way!

Kaspersky scan is running...
fuzzyspoon
Active Member
 
Posts: 14
Joined: February 25th, 2009, 12:30 pm

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 26th, 2009, 1:01 pm

Ok, thanks.
I need the kaspersky scan as I may have other deletions I will be able to do it all at the same time.
In addition can you update malwarebytes and post me a report together with above.
Thanks dan :)
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby fuzzyspoon » February 26th, 2009, 1:04 pm

Kaspersky found nothing...
fuzzyspoon
Active Member
 
Posts: 14
Joined: February 25th, 2009, 12:30 pm

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 26th, 2009, 1:15 pm

when I ask for logs I need to see them :)
will await malwarebytes scan.
dan
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby dan12 » February 28th, 2009, 5:30 am

We still needing help?
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: URGENT HELP! Win32Tr\.\erAgent

Unread postby NonSuch » March 7th, 2009, 5:50 am

Due to a lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove

Previous

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 28 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware