Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Banker trojan?

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Banker trojan?

Unread postby Bio-Hazard » March 13th, 2009, 1:58 pm

Hello!

I have asked some advice regarding this registry entry. I have few question if you dont mind. At the moment it is hard to say if this is a false positive:

Have you ever used a internet called SOS internet?
Does Advanced systemcare give any other information about the entry? Like a file name?
Have you ever cleaned this computer before?

Have you used Webroots firewall and is it still installed on your computer?
User avatar
Bio-Hazard
MRU Master Emeritus
 
Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK
Advertisement
Register to Remove

Re: Banker trojan?

Unread postby halbibabe » March 13th, 2009, 2:35 pm

Dear Bio,
I don't use a sos internet unless this is what webroot uses to do a backup.
I noticed that the name at the end of RegQuery "LEAFIR" is the user name of a friend of mine.
I had to use his user name to do a backup with webroot because he paid for the product.
Advanced system care did not give much info on the Banker trojan, but I updated the software and I no longer get the Banker Trojan even though the reg key (sos) is still on my computer.That is why I was feeling that this may of been a false positive.
I have used spysweeper by webroot for years.I really like their products, the firewall might be what webroot uses when you do a backup, because it takes awhile.
I hope this helps.
halbibabe
Active Member
 
Posts: 9
Joined: February 24th, 2009, 3:16 pm

Re: Banker trojan?

Unread postby Bio-Hazard » March 14th, 2009, 11:17 am

Hello!

I think it is a false positive.

Your log now appears to be clean. Congratulations!

You can get rid of the tools we used:
  • DDS (You can just delete the exe file from your desktop)
  • RegQuery (You can just delete the exe file from your desktop)

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints. You need to be registered to post as, unfortunately, we were hit with too many spam posts to allow guest posting to continue. Just find your country room and register your complaint.

    Clean up with OTMoveIt3

    • Double-click OTMoveIt3.exe to start the program.
    • Close all other programs apart from OTMoveIt3 as this step will require a reboot
    • On the OTMoveIt main screen, press the CleanUp! button
    • Say Yes to the prompt and then allow the program to reboot your computer.


    General Security and Computer Health
    Below are some steps to follow in order to dramatically lower the chances of reinfection. You may have already implemented some of the steps below, however you should follow any steps that you have not already implemented.

    • Clear Infected System Restore Points
      • Turn System Restore off
      • On the Desktop, right click on the My Computer icon.
      • Click Properties.
      • Click the System Restore tab.
      • Check Turn off System Restore.
      • Click Apply, and then click OK.
        Restart your computer
      • Turn System Restore on
      • On the Desktop, right click on the My Computer icon.
      • Click Properties.
      • Click the System Restore tab.
      • Uncheck *Turn off System Restore*.
      • Click Apply, and then click OK.
      Note: only do this once,and not on a regular basis
    • Set correct settings for files
      • Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
      • Under Hidden files and folders if necessary select Do not show hidden files and folders.
      • If unchecked please check Hide protected operating system files (Recommended)
      • If necessary check Display content of system folders
      • If necessary Uncheck Hide file extensions for known file types.
      • Click OK
    • Make sure that you keep your antivirus updated
      New viruses come out every minute, so it is essential that you have the latest signatures for your antivirus program to provide you with the best possible protection from malicious software.
      NOTE: You should only have one antivirus installed at a time. Having more than one antivirus program installed at once is likely to cause conflicts and may well decrease your overall protection as well as impairing the performance of your PC.
    • Security Updates for Windows, Internet Explorer & Microsoft Office
      Whenever a security problem in its software is found, Microsoft will usually create a patch so that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC. Keeping up with these patches will help to prevent malicious software being installed on your PC. Ensure you are registered for Windows updates via Start > right-click on My Computer > Properties > Automatic Updates tab or visit the Microsoft Update site on a regular basis.
      NOTE: The update process uses ActiveX, so you will need to use internet explorer for it and allow the ActiveX control to install.
    • Update Non-Microsoft Programs
      Microsoft isn't the only company whose products can contain security vulnerabilities. To check whether other programs running on your PC are in need of an update, you can use the Secunia Software Inspector or F-secure Health Check. I suggest that you run one of them at least once a month.
    • Make Internet Explorer More Secure
      You are using Internet Explorer v. 7. Therefore please read and follow the recommendations at this SITE


    Recommended Programs

    I would recommend the download and installation of some or all of the following programs (if not already present), and the updating of them on a regular basis.

    • WinPatrol
      As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. For more information, please visit HERE.
    • SpywareBlaster
      SpywareBlaster sets killbits in the registry to prevent known malicious ActiveX controls from installing on your computer. If you don't know what ActiveX controls are, see HERE. You can download SpywareBlaster from HERE.
    • Malwarebytes' Anti-Malware
      Malwarebytes' Anti-Malware is an anti-malware application that can thoroughly remove even the most advanced malware. It includes a number of features, including a built in protection monitor that blocks malicious processes before they even start.You can download Malwarebytes' Anti-Malware from HERE. Here are two tutorials: Malwarebytes' Anti-Malware Setup Guide and Malwarebytes' Anti-Malware Scanning Guide.
    • Hosts File
      For added protection you may also like to add a host file. A simple explanation of what a Hosts file does is HERE and for more information regarding host files read HERE.
    • Use an alternative Internet Browser
      Many of the exploits are directed to users of Internet Explorer. Try using a different browser instead: Firefox or Opera


Here is a great article by miekiemoes How to prevent Malware.


Finally I am trying to make one point very clear. It is ABSOLUTELY ESSENTIAL to keep all of your security programs up to date.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can be closed.

Happy surfing and stay clean!

Bio-Hazard
User avatar
Bio-Hazard
MRU Master Emeritus
 
Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK

Re: Banker trojan?

Unread postby NonSuch » March 16th, 2009, 12:00 pm

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
NonSuch
Administrator
Administrator
 
Posts: 27300
Joined: February 23rd, 2005, 7:08 am
Location: California
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 60 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware