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Google Search Results not what they were

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Re: Google Search Results not what they were

Unread postby problemchild » March 2nd, 2009, 4:00 am

Hi Dan,

Every time I try and do the scan it times out or fails. Is there some other scan I could try?
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Re: Google Search Results not what they were

Unread postby dan12 » March 2nd, 2009, 4:09 am

Here you go :)



Note for Vista Users: Eset is compatible but Internet Explorer must be run as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.

Please go to Eset website to perform an online scan. Please use Internet Explorer as it uses ActiveX.

  1. Check (tick) this box: YES, I accept the Terms of Use.
  2. Click on the Start button next to it.
  3. When prompted to run ActiveX. click Yes.
  4. You will be asked to install an ActiveX. Click Install.
  5. Once installed, the scanner will be initialized.
  6. After the scanner is initialized, click Start.
  7. Uncheck (untick) Remove found threats box.
  8. Check (tick) Scan unwanted applications.
  9. Click on Scan.
  10. It will start scanning. Please be patient.
  11. Once the scan is done, you will find a log in C:\Program Files\esetonlinescanner\log.txt. Please post this log in your next reply.
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Re: Google Search Results not what they were

Unread postby problemchild » March 2nd, 2009, 6:08 am

Hi Dan,

Thanks for your patience in sorting this out. Like i said - I was away at a horse event this weekend so could only really focus on things today.

Here is the results of the ESET scan.


# version=4
# OnlineScanner.ocx=1.0.0.635
# OnlineScannerDLLA.dll=1, 0, 0, 79
# OnlineScannerDLLW.dll=1, 0, 0, 78
# OnlineScannerUninstaller.exe=1, 0, 0, 49
# vers_standard_module=3900 (20090302)
# vers_arch_module=1.064 (20080214)
# vers_adv_heur_module=1.066 (20070917)
# EOSSerial=9107b1c49ca3a140bbf3fe3adf9fbad5
# end=finished
# remove_checked=false
# unwanted_checked=true
# utc_time=2009-03-02 10:00:23
# local_time=2009-03-02 09:00:23 (+1000, AUS Eastern Daylight Time)
# country="Australia"
# osver=5.1.2600 NT Service Pack 3
# scanned=156685
# found=0
# scan_time=851

Things are looking good from this end.

Chelsea
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Re: Google Search Results not what they were

Unread postby dan12 » March 2nd, 2009, 12:42 pm

Hi, Chelsea, will post a little later as got some catch up to do, won't forget you.
Nice to know you ride, I also ride and compete jump cross and xcountry and have my own horse that my daughter helps me with.
catch you soon.
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Re: Google Search Results not what they were

Unread postby problemchild » March 2nd, 2009, 5:39 pm

Thats fine Dan - whenever you get to it.

I ride a bit of dressage ... used to event when I was a kid but a bad fall put a fairly good sized dent in my confidence. Cavaletti is good enough for me these days ;)
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Re: Google Search Results not what they were

Unread postby dan12 » March 2nd, 2009, 6:20 pm

Can I see a further HJT log as it's been a couple of days.
How are things with the pc now,you have improvement? :)
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Re: Google Search Results not what they were

Unread postby problemchild » March 3rd, 2009, 3:44 am

Hi Dan,

Computer seems to be fine. Google searches are spot on.

HJT log run today:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 6:39:16 PM, on 3/03/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
H:\WINDOWS\System32\smss.exe
H:\WINDOWS\system32\winlogon.exe
H:\WINDOWS\system32\services.exe
H:\WINDOWS\system32\lsass.exe
H:\WINDOWS\system32\svchost.exe
H:\WINDOWS\System32\svchost.exe
H:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
H:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
H:\Program Files\Alwil Software\Avast4\ashServ.exe
H:\WINDOWS\Explorer.EXE
H:\WINDOWS\system32\spoolsv.exe
H:\WINDOWS\system32\igfxtray.exe
H:\WINDOWS\system32\hkcmd.exe
H:\WINDOWS\system32\igfxpers.exe
H:\WINDOWS\RTHDCPL.EXE
H:\WINDOWS\system32\igfxsrvc.exe
H:\Program Files\CyberLink\PCM4Everio\EverioService.exe
H:\Program Files\Java\jre6\bin\jusched.exe
H:\Program Files\Windows Live\Family Safety\fsui.exe
H:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
H:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
H:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
H:\WINDOWS\system32\ctfmon.exe
H:\Program Files\Windows Live\Messenger\msnmsgr.exe
H:\Program Files\Windows Desktop Search\WindowsSearch.exe
H:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
H:\Program Files\Windows Live\Family Safety\fsssvc.exe
H:\Program Files\Java\jre6\bin\jqs.exe
H:\Program Files\Common Files\LightScribe\LSSrvc.exe
H:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
H:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
h:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
H:\WINDOWS\system32\SearchIndexer.exe
H:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
H:\Program Files\Alwil Software\Avast4\ashWebSv.exe
H:\Program Files\Windows Live\Contacts\wlcomm.exe
H:\Program Files\Internet Explorer\IEXPLORE.EXE
H:\Program Files\Windows Live\Toolbar\wltuser.exe
H:\WINDOWS\system32\svchost.exe
H:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
H:\Documents and Settings\Chelsea\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=10.16.63.13:9877
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - H:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Family Safety Browser Helper - {4f3ed5cd-0726-42a9-87f5-d13f3d2976ac} - H:\Program Files\Windows Live\Family Safety\fssbho.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - H:\Program Files\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - H:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - H:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - H:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - H:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - H:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - H:\Program Files\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - H:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - H:\Program Files\Windows Live\Toolbar\wltcore.dll
O4 - HKLM\..\Run: [IgfxTray] H:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] H:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] H:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] H:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [EverioService] "H:\Program Files\CyberLink\PCM4Everio\EverioService.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "H:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [fssui] "H:\Program Files\Windows Live\Family Safety\fsui.exe" -autorun
O4 - HKLM\..\Run: [avast!] H:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Ad-Watch] H:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [LightScribe Control Panel] H:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] H:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "H:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] H:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = H:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Windows Search.lnk = H:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://H:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - H:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - H:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - H:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - H:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - H:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/200 ... oader5.cab
O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B4399E96-14B6-4220-9C3D-FD3AC2BBE8D0}: NameServer = 61.88.88.88
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - H:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - H:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Google Software Updater (gusvc) - Google - H:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - H:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - H:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - H:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - H:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - H:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

--
End of file - 8410 bytes
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Re: Google Search Results not what they were

Unread postby dan12 » March 3rd, 2009, 3:40 pm

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u

let me know when done :)
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Re: Google Search Results not what they were

Unread postby problemchild » March 4th, 2009, 3:56 am

Thanks Dan.
Have done so - said ComboFix was sucessfully uninstalled.

Regards
Chelsea
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Re: Google Search Results not what they were

Unread postby dan12 » March 4th, 2009, 3:55 pm

Well done!

Congratulations you are clean! :)
Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

You don't need to put all of these programs on your system unlike your Antivirus and firewall of which you can only have one of each.
However you can have several Antimalware programs


Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy 1.6.2
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here
Find here changes from older version 1.4 here

Install Spyware Guard
Download it from here
Find here the tutorial on how to use Spyware Guard here

Install SpyWare Blaster
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article here

Read some information here how to prevent Malware.

Stand Up and Be Counted!
Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints called Malware Complaints. Please register there first! Then follow the instructions.

>> Here << you can see how you can help us.

Happy safe surfing!

Dan
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Re: Google Search Results not what they were

Unread postby NonSuch » March 8th, 2009, 12:04 am

As this issue is resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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