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windows cannot find services.exe

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windows cannot find services.exe

Unread postby lizmo » February 23rd, 2009, 5:08 pm

Hi, can you please help me get rid of this message every time i log in:
"Windows cannot find c:\windows\system32\drivers\services.exe. Make sure you typed the name correctly and then try again."
I tried to get rid of it, but it came back in a couple days. It is very annoying. Please help! Thank you.

Here is my hijackthis.log
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:01:59 AM, on 2/23/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\tempo\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: Shell=Explorer.exe %windir%\system32\drivers\services.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O17 - HKLM\Software\..\Telephony: DomainName = houston.foxconn.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 11369 bytes
lizmo
Active Member
 
Posts: 9
Joined: February 23rd, 2009, 4:57 pm
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Re: windows cannot find services.exe

Unread postby peku006 » February 26th, 2009, 2:04 pm

Hello and welcome to Malware Removal.

My name is peku006 and I will be helping you to remove any infection(s) that you may have.
I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

Please observe these rules while we work:

  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Please continue to respond until I give you the "All Clear"

If you follow these instructions, everything should go smoothly.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible.
Some steps will require you to use Safe Mode and you will not have access to this page.

1 - SDFix

    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and it will extract the files to %systemdrive%
    (Drive that contains the Windows Directory, typically C:\SDFix)

2 - Boot into Safe Mode

Reboot your computer in Safe Mode.
  • If the computer is running, shut down Windows, and then turn off the power.
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe Mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • Login on your usual account.

3 - Run SDFix

  • Open the extracted SDFix folder and double click RunThis.bat to start the script.
  • Type Y to begin the cleanup process.
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot.
  • Press any Key and it will restart the PC.
  • When the PC restarts the Fixtool will run again and complete the removal process then display Finished, press any key to end the script and load your desktop icons.
  • Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
    (Report.txt will also be copied to Clipboard ready for posting back on the forum).
  • Finally paste the contents of the Report.txt back on the forum with a new HijackThis log

4 - download and run RSIT

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt<- (will be maximized) and info.txt<- (will be minimized)

5 - Status Check
Please reply with

1. the SDFix.Report.txt (C:\SDFix\report.txt)
2.the logs from RSIT (log.txt ,info.txt)

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: windows cannot find services.exe

Unread postby lizmo » February 26th, 2009, 2:53 pm

Hello peku006,

Attached are the files that you requested for. Thanks for your help.
You do not have the required permissions to view the files attached to this post.
lizmo
Active Member
 
Posts: 9
Joined: February 23rd, 2009, 4:57 pm

Re: windows cannot find services.exe

Unread postby peku006 » February 26th, 2009, 3:35 pm

Hi lizmo

Please do not use the Attachment feature for any log file. Do a Copy/Paste of the entire contents of the log file

1 - Remove bad HijackThis entries
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

2 - Download anf Run OTMoveIt3

Download OTMoveIt3 by Old Timer and save it to your Desktop.
  • Double-click OTMoveIt3.exe.
  • Copy the lines in the codebox below.
Code: Select all
:files
C:\WINDOWS\ricdb.ini

  • Return to OTMoveIt3, right click in the Paste Instructions for Items to be Moved window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt3

2 - Run Malwarebytes' Anti-Malware

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Make sure the "Perform full scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • The log can also be found here:

    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


3 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

4 - Status Check
Please reply with

1. the OTMoveIt3 log
2. the Malwarebytes' Anti-Malware Log
3. a fresh HijackThis log
description of any problems you are having with your PC

Thanks peku006
User avatar
peku006
MRU Emeritus
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Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: windows cannot find services.exe

Unread postby lizmo » February 26th, 2009, 5:28 pm

hijackthis.log file
-----------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:21:40 PM, on 2/26/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\tempo\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O17 - HKLM\Software\..\Telephony: DomainName = houston.foxconn.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 10302 bytes
============================================================================================================================
Malwarebytes log file
-------------------------------------

Malwarebytes' Anti-Malware 1.34
Database version: 1807
Windows 5.1.2600 Service Pack 3

2/26/2009 3:15:16 PM
mbam-log-2009-02-26 (15-15-16).txt

Scan type: Full Scan (C:\|)
Objects scanned: 165687
Time elapsed: 51 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

============================================================================================================================
OTMoveIt3 log file
-------------------------------

========== FILES ==========
c:\WINDOWS\ricdb.ini moved successfully.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 02262009_141240
lizmo
Active Member
 
Posts: 9
Joined: February 23rd, 2009, 4:57 pm

Re: windows cannot find services.exe

Unread postby peku006 » February 27th, 2009, 3:14 am

Hi lizmo
Looking good :)
Let's make sure we got everything

1 - Clean temp files

    Download and Run ATF Cleaner
    Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.Double-click ATF Cleaner.exe to open it.

    Under Main choose:
      Windows Temp
      Current User Temp
      All Users Temp
      Temporary Internet Files
      Prefetch
      Java Cache

      *The other boxes are optional*
      Then click the Empty Selected button.
    if you use Firefox:
      Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
    if you use Opera:
      Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

    Click Exit on the Main menu to close the program

2 - Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.

3 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

4 - Status Check
Please reply with

1. the Kaspersky online scanner report
2. a fresh HijackThis log
How's the computer running now? Any problems?

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: windows cannot find services.exe

Unread postby lizmo » February 27th, 2009, 3:46 pm

So far no problem. Everything seems fine. Thank you.
Here is kaspersky scanner report
------------------------------------
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, February 27, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, February 27, 2009 15:31:55
Records in database: 1852655
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Files scanned: 90295
Threat name: 1
Infected objects: 1
Suspicious objects: 0
Duration of the scan: 01:51:19


File name / Threat name / Threats count
C:\Documents and Settings\All Users\Application Data\Symantec\Symantec AntiVirus Corporate Edition\7.5\Quarantine\0FB00000\4FBD2450.VBN Infected: Trojan-Dropper.Win32.VB.iuj 1

The selected area was scanned.


====================================================================================================
Here is the hijacthis log file
------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:41:30 PM, on 2/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Java\jre6\bin\java.exe
C:\tempo\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: Shell=Explorer.exe %windir%\system32\drivers\services.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O17 - HKLM\Software\..\Telephony: DomainName = houston.foxconn.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 10385 bytes
lizmo
Active Member
 
Posts: 9
Joined: February 23rd, 2009, 4:57 pm

Re: windows cannot find services.exe

Unread postby lizmo » February 27th, 2009, 3:59 pm

sorry pecku006, i just reboot my labtop and the same message is back.

Here is the new hijackthis log file
--------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:55:54 PM, on 2/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\Explorer.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\tempo\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: Shell=Explorer.exe %windir%\system32\drivers\services.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] C:\Program Files\Analog Devices\SoundMAX\Smax4.exe /tray
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O17 - HKLM\Software\..\Telephony: DomainName = houston.foxconn.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 10384 bytes
lizmo
Active Member
 
Posts: 9
Joined: February 23rd, 2009, 4:57 pm

Re: windows cannot find services.exe

Unread postby peku006 » February 27th, 2009, 4:35 pm

Hi lizmo
I know that it is still there......

1 - Scan With ComboFix

Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

How to Temporarily Disable Anti-virus

Please include the C:\ComboFix.txt in your next reply for further review.

2 - Run Hijackthis
Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad

3 - Status Check
Please reply with


1. the ComboFix log(C:\ComboFix.txt)
2. a fresh HijackThis log

Thanks peku006
User avatar
peku006
MRU Emeritus
MRU Emeritus
 
Posts: 3357
Joined: May 14th, 2007, 2:18 pm
Location: Norway

Re: windows cannot find services.exe

Unread postby lizmo » February 27th, 2009, 5:13 pm

Here is combofix log file
-------------------------------------------------------------
ComboFix 09-02-26.02 - Administrator 2009-02-27 15:04:14.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2039.1521 [GMT -6:00]
Running from: c:\tempo\ComboFix.exe
AV: Symantec Endpoint Protection *On-access scanning disabled* (Updated)
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
c:\windows\system32\x64
E:\Autorun.inf

----- BITS: Possible infected sites -----

hxxp://fox249dc1:8530
.
((((((((((((((((((((((((( Files Created from 2009-01-27 to 2009-02-27 )))))))))))))))))))))))))))))))
.

2009-02-26 14:12 . 2009-02-26 14:12 <DIR> d-------- C:\_OTMoveIt
2009-02-26 12:46 . 2009-02-26 12:47 <DIR> d-------- C:\rsit
2009-02-26 12:35 . 2009-02-26 12:35 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2009-02-26 12:34 . 2009-02-26 12:34 <DIR> d-------- c:\windows\ERUNT
2009-02-26 12:31 . 2009-02-26 12:42 <DIR> d-------- C:\SDFix
2009-02-26 09:18 . 2008-06-17 13:02 8,461,312 --------- c:\windows\system32\dllcache\shell32.dll
2009-02-26 09:18 . 2009-01-09 13:19 1,089,593 --------- c:\windows\system32\dllcache\ntprint.cat
2009-02-24 09:34 . 2007-06-27 08:00 11,194,368 --a------ c:\windows\system32\ZHHP_RES.DLL
2009-02-24 09:34 . 2007-06-27 08:00 352,256 --a------ c:\windows\system32\zSHP2600.EXE
2009-02-24 09:34 . 2007-06-27 08:00 299,008 --a------ c:\windows\system32\ZHHP2600.EXE
2009-02-24 09:34 . 2007-06-27 08:00 106,496 --a------ c:\windows\system32\ZSPOOL.DLL
2009-02-24 09:34 . 2007-06-27 08:00 102,400 --a------ c:\windows\system32\ZLHP2600.DLL
2009-02-24 09:34 . 2007-06-27 08:00 61,440 --a------ c:\windows\system32\zIMF.DLL
2009-02-24 09:34 . 2007-06-27 08:00 53,248 --a------ c:\windows\system32\ZTAG.DLL
2009-02-24 09:33 . 2007-06-27 08:00 805,928 --a------ c:\windows\system32\hp2600n.img
2009-02-24 09:33 . 2007-06-27 08:00 749,568 --a------ c:\windows\system32\AGISSI.DLL
2009-02-17 11:19 . 2009-02-27 14:51 <DIR> d-------- C:\tempo
2009-02-14 01:58 . 2003-10-01 17:44 31,744 --a------ c:\windows\system32\drivers\IcdSX.sys
2009-02-14 01:56 . 2009-02-14 01:58 <DIR> d-------- c:\program files\SONY
2009-02-14 01:53 . 2008-04-14 00:15 32,128 --a------ c:\windows\system32\drivers\usbccgp.sys
2009-02-14 01:53 . 2008-04-14 00:15 32,128 --a------ c:\windows\system32\dllcache\usbccgp.sys
2009-02-14 01:53 . 2008-04-14 00:17 25,856 --a------ c:\windows\system32\drivers\usbprint.sys
2009-02-14 01:53 . 2008-04-14 00:17 25,856 --a------ c:\windows\system32\dllcache\usbprint.sys
2009-02-13 11:23 . 2009-02-13 13:55 <DIR> d-------- c:\documents and settings\Administrator\Application Data\U3
2009-02-09 11:15 . 2009-02-25 09:48 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-02-09 11:15 . 2009-02-09 11:15 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-02-09 11:15 . 2009-02-09 11:15 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Malwarebytes
2009-02-09 11:15 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-09 11:15 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys
2009-02-06 23:22 . 2004-03-29 16:23 90,112 --a------ c:\windows\unvise32.exe
2009-02-06 23:17 . 2009-02-06 23:17 410,984 --a------ c:\windows\system32\deploytk.dll
2009-02-06 23:14 . 2009-02-06 23:14 <DIR> d-------- c:\program files\Common Files\Adobe AIR
2009-02-06 23:13 . 2009-02-06 23:14 <DIR> d-------- c:\program files\Common Files\Adobe
2009-02-06 23:08 . 2009-02-06 23:08 <DIR> d-------- c:\program files\QuickTime
2009-02-06 23:08 . 2009-02-06 23:08 <DIR> d-------- c:\program files\iTunes
2009-02-06 23:08 . 2009-02-06 23:08 <DIR> d-------- c:\program files\iPod
2009-02-06 23:08 . 2009-02-06 23:08 <DIR> d-------- c:\program files\Bonjour
2009-02-06 23:08 . 2009-02-06 23:08 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple Computer
2009-02-06 23:08 . 2009-02-06 23:08 <DIR> d-------- c:\documents and settings\All Users\Application Data\{3276BE95_AF08_429F_A64F_CA64CB79BCF6}
2009-02-06 23:08 . 2009-02-06 23:08 <DIR> d-------- c:\documents and settings\Administrator\Application Data\Apple Computer
2009-02-06 23:08 . 2008-04-17 13:12 107,368 --a------ c:\windows\system32\GEARAspi.dll
2009-02-06 23:08 . 2008-04-17 13:12 15,464 --a------ c:\windows\system32\drivers\GEARAspiWDM.sys
2009-02-06 23:07 . 2009-02-06 23:08 <DIR> d-------- c:\program files\Common Files\Apple
2009-02-06 23:07 . 2009-02-06 23:07 <DIR> d-------- c:\program files\Apple Software Update
2009-02-06 23:07 . 2009-02-06 23:07 <DIR> d-------- c:\documents and settings\All Users\Application Data\Apple
2009-02-06 22:22 . 2009-02-06 22:22 <DIR> d-------- c:\program files\NOS
2009-02-05 23:06 . 2009-02-05 23:06 <DIR> d-------- c:\windows\Sun
2009-02-05 14:38 . 2009-02-05 14:38 <DIR> d-------- c:\documents and settings\All Users\Application Data\LightScribe
2009-02-05 10:34 . 2009-02-05 10:34 <DIR> d-------- c:\windows\system32\XPSViewer
2009-02-05 10:34 . 2009-02-05 10:34 <DIR> d-------- c:\program files\Reference Assemblies
2009-02-05 10:34 . 2009-02-05 10:34 <DIR> d-------- c:\program files\MSBuild
2009-02-05 10:33 . 2009-02-05 10:34 <DIR> d-------- C:\3c10fd7fa45e45cf01d8535528
2009-02-05 10:33 . 2008-07-06 06:06 1,676,288 --------- c:\windows\system32\xpssvcs.dll
2009-02-05 10:33 . 2008-07-06 06:06 1,676,288 --------- c:\windows\system32\dllcache\xpssvcs.dll
2009-02-05 10:33 . 2008-07-06 04:50 597,504 --------- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2009-02-05 10:33 . 2008-07-06 06:06 575,488 --------- c:\windows\system32\xpsshhdr.dll
2009-02-05 10:33 . 2008-07-06 06:06 575,488 --------- c:\windows\system32\dllcache\xpsshhdr.dll
2009-02-05 10:33 . 2008-07-06 06:06 117,760 --------- c:\windows\system32\prntvpt.dll
2009-02-05 10:33 . 2008-07-06 06:06 89,088 --------- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2009-02-04 16:08 . 2009-02-24 09:34 <DIR> d-------- C:\Drivers_Programs
2009-02-04 13:38 . 2009-02-04 13:38 <DIR> d--h----- c:\windows\PIF
2009-02-04 13:18 . 2008-12-20 17:15 6,066,688 --------- c:\windows\system32\dllcache\ieframe.dll
2009-02-04 13:18 . 2007-04-17 03:32 2,455,488 --------- c:\windows\system32\dllcache\ieapfltr.dat
2009-02-04 13:18 . 2007-03-07 23:10 991,232 --------- c:\windows\system32\dllcache\ieframe.dll.mui
2009-02-04 13:18 . 2008-12-20 17:15 459,264 --------- c:\windows\system32\dllcache\msfeeds.dll
2009-02-04 13:18 . 2008-12-20 17:15 383,488 --------- c:\windows\system32\dllcache\ieapfltr.dll
2009-02-04 13:18 . 2008-12-20 17:15 267,776 --------- c:\windows\system32\dllcache\iertutil.dll
2009-02-04 13:18 . 2008-12-20 17:15 63,488 --------- c:\windows\system32\dllcache\icardie.dll
2009-02-04 13:18 . 2008-12-20 17:15 52,224 --------- c:\windows\system32\dllcache\msfeedsbs.dll
2009-02-04 13:18 . 2008-12-19 03:10 13,824 --------- c:\windows\system32\dllcache\ieudinit.exe
2009-02-04 13:17 . 2009-02-04 13:17 <DIR> d-------- c:\windows\system32\NtmsData
2009-02-04 12:02 . 2001-08-17 13:48 12,160 --a------ c:\windows\system32\drivers\mouhid.sys
2009-02-04 12:02 . 2001-08-17 13:48 12,160 --a------ c:\windows\system32\dllcache\mouhid.sys
2009-02-04 12:02 . 2008-04-14 00:15 10,368 --a------ c:\windows\system32\drivers\hidusb.sys
2009-02-04 12:02 . 2008-04-14 00:15 10,368 --a------ c:\windows\system32\dllcache\hidusb.sys
2009-02-04 09:48 . 2007-02-17 06:21 196,096 --a------ C:\nltest.exe
2009-02-03 17:20 . 2009-02-03 17:20 <DIR> d-------- c:\windows\SchCache
2009-02-03 16:32 . 2008-12-11 04:57 333,952 --------- c:\windows\system32\dllcache\srv.sys
2009-02-03 16:31 . 2008-09-04 11:15 1,106,944 --------- c:\windows\system32\dllcache\msxml3.dll
2009-02-03 16:31 . 2008-10-24 05:21 455,296 --------- c:\windows\system32\dllcache\mrxsmb.sys
2009-02-03 16:30 . 2008-08-14 04:11 2,189,184 --------- c:\windows\system32\dllcache\ntoskrnl.exe
2009-02-03 16:30 . 2008-08-14 04:09 2,145,280 --------- c:\windows\system32\dllcache\ntkrnlmp.exe
2009-02-03 16:30 . 2008-08-14 03:33 2,066,048 --------- c:\windows\system32\dllcache\ntkrnlpa.exe
2009-02-03 16:30 . 2008-08-14 03:33 2,023,936 --------- c:\windows\system32\dllcache\ntkrpamp.exe
2009-02-03 16:30 . 2008-09-15 06:12 1,846,400 --------- c:\windows\system32\dllcache\win32k.sys
2009-02-03 16:30 . 2008-04-11 13:04 691,712 --------- c:\windows\system32\dllcache\inetcomm.dll
2009-02-03 16:30 . 2008-10-15 10:34 337,408 --------- c:\windows\system32\dllcache\netapi32.dll
2009-02-03 16:30 . 2008-05-01 08:33 331,776 --------- c:\windows\system32\dllcache\msadce.dll
2009-02-03 16:29 . 2008-06-13 05:05 272,128 --------- c:\windows\system32\dllcache\bthport.sys
2009-02-03 16:29 . 2008-05-08 08:02 203,136 --------- c:\windows\system32\dllcache\rmcast.sys
2009-02-03 16:22 . 2009-02-03 16:22 <DIR> d--hs---- c:\documents and settings\Administrator\UserData
2009-02-03 16:18 . 2009-02-03 16:18 <DIR> d--h----- c:\windows\system32\GroupPolicy
2009-02-03 16:08 . 2009-02-03 16:08 <DIR> d-------- c:\documents and settings\thitam_tran\Bluetooth Software
2009-02-03 16:07 . 2008-12-17 17:38 <DIR> d-------- c:\documents and settings\thitam_tran\Application Data\SampleView
2009-02-03 16:07 . 2008-12-17 17:38 <DIR> d-------- c:\documents and settings\thitam_tran\Application Data\InstallShield
2009-02-03 16:07 . 2008-12-17 17:38 <DIR> d-------- c:\documents and settings\thitam_tran\Application Data\hpqLog
2009-02-03 16:07 . 2009-02-15 14:07 <DIR> d-------- c:\documents and settings\thitam_tran
2009-02-03 15:47 . 2009-02-03 15:47 123,952 --a------ c:\windows\system32\drivers\SYMEVENT.SYS
2009-02-03 15:47 . 2009-02-03 15:47 60,800 --a------ c:\windows\system32\S32EVNT1.DLL
2009-02-03 15:47 . 2009-02-03 15:47 10,563 --a------ c:\windows\system32\drivers\SYMEVENT.CAT
2009-02-03 15:47 . 2009-02-03 15:47 805 --a------ c:\windows\system32\drivers\SYMEVENT.INF
2009-02-03 15:46 . 2009-02-03 15:47 <DIR> d-------- c:\program files\Symantec
2009-02-03 15:45 . 2009-02-03 15:48 <DIR> d-------- c:\windows\ServicePackFiles
2009-02-03 15:43 . 2009-02-03 15:43 <DIR> d-------- c:\windows\SHELLNEW
2009-02-03 15:43 . 2009-02-03 15:43 <DIR> d-------- c:\program files\Microsoft.NET
2009-02-03 15:43 . 2009-02-03 15:43 <DIR> d-------- c:\program files\Microsoft ActiveSync
2009-02-03 15:43 . 2007-04-09 13:23 28,040 --a------ c:\windows\system32\mdimon.dll
2009-02-03 15:43 . 2009-02-04 13:24 376 --a------ c:\windows\ODBC.INI
2009-02-03 15:41 . 2009-02-03 15:41 <DIR> dr-h----- C:\MSOCache
2009-02-03 15:39 . 2009-02-03 15:39 <DIR> d-------- c:\program files\lotus
2009-02-03 15:39 . 2009-02-03 15:39 995 --a------ c:\windows\system32\mapisvc.inf
2009-02-03 15:23 . 2009-02-03 15:23 16 --a------ c:\windows\system32\coh.cache
2009-02-03 14:32 . 2009-02-03 14:32 <DIR> d-------- c:\program files\WIDCOMM
2009-02-03 14:32 . 2009-02-03 14:32 <DIR> d-------- c:\documents and settings\Administrator\Bluetooth Software
2009-02-03 14:32 . 2007-02-14 08:20 868,298 --a------ c:\windows\system32\drivers\btkrnl.sys
2009-02-03 14:32 . 2007-01-24 14:28 325,120 --a------ c:\windows\system32\accelerometercp.CPL
2009-02-03 14:32 . 2007-01-24 14:28 124,928 --a------ c:\windows\system32\accelerometerST.exe
2009-02-03 14:32 . 2007-01-05 16:42 7,680 --a------ c:\windows\system32\accelerometerdll.DLL
2009-02-03 14:32 . 2007-01-24 13:08 195 -r-hs---- c:\windows\system32\vssver2.scc
2009-02-03 14:31 . 2009-02-03 14:31 <DIR> d-------- c:\documents and settings\All Users\Application Data\InstallShield
2009-02-03 14:31 . 2004-08-04 02:00 221,184 --a------ c:\windows\system32\wmpns.dll
2009-02-03 14:30 . 2009-02-03 14:30 <DIR> d-------- c:\program files\Macrovision Corp
2009-02-03 14:30 . 2009-02-03 14:30 <DIR> d-------- c:\program files\InterVideo
2009-02-03 14:30 . 2009-02-03 14:30 <DIR> d-------- c:\program files\Common Files\InterVideo
2009-02-03 14:30 . 2002-11-22 02:57 204,800 --a------ c:\windows\system32\IVIresizeW7.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-14 07:57 --------- d--h--w c:\program files\InstallShield Installation Information
2009-02-07 05:17 --------- d-----w c:\program files\Java
2009-02-03 21:48 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-02-03 21:48 --------- d-----w c:\documents and settings\All Users\Application Data\Symantec
2009-02-03 21:26 --------- d-----w c:\program files\Hewlett-Packard
2009-02-03 21:14 --------- d-----w c:\program files\HPQ
2009-02-03 21:03 --------- d-----w c:\documents and settings\All Users\Application Data\Microsoft Help
2009-02-03 20:30 --------- d-----w c:\program files\Common Files\InstallShield
2009-02-03 20:29 1,775 --sha-r c:\windows\system32\drivers\103C_HP_NTBK_HP Compaq 6710b_YN_0U_QUSH85100MN_ERM408UTRABA_46_I30C0_SHP_VKBC Version 71.2E_B68DDU Ver. F.13_T080818_WXP2_L409_M2040_J120_7Intel_8Pentium III Xeon_92.09_#081217_N14E41693_()_XMOBILE_CN10_Z_2F.13.MRK
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2007-04-19 484904]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2007-01-05 872448]
"PDF Complete"="c:\program files\PDF Complete\pdfsty.exe" [2007-05-08 331552]
"PTHOSTTR"="c:\program files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE" [2007-01-09 145184]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2007-01-12 827392]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2007-05-18 138008]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-05-18 162584]
"Persistence"="c:\windows\system32\igfxpers.exe" [2007-05-18 138008]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2007-05-11 472632]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-02-06 136600]
"Recguard"="c:\windows\Sminst\Recguard.exe" [2005-12-20 1187840]
"Reminder"="c:\windows\Creator\Remind_XP.exe" [2006-03-09 806912]
"Scheduler"="c:\windows\SMINST\Scheduler.exe" [2006-10-09 697976]
"Cpqset"="c:\program files\Hewlett-Packard\Default Settings\cpqset.exe" [2007-05-03 57344]
"WatchDog"="c:\program files\InterVideo\DVD Check\DVDCheck.exe" [2007-05-23 192512]
"AccelerometerSysTrayApplet"="c:\windows\system32\AccelerometerSt.exe" [2007-01-24 124928]
"HPWWANGSAssistant"="c:\swsetup\HPQWWAN\HPWWanGSAssistant.exe" [2007-09-07 4162864]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-02-01 115560]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-01-05 413696]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2009-01-06 290088]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"MsmqIntCert"="mqrt.dll" [2008-04-14 c:\windows\system32\mqrt.dll]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Bluetooth.lnk - c:\program files\WIDCOMM\Bluetooth Software\BTTray.exe [2007-02-06 561213]
DVD Check.lnk - c:\program files\InterVideo\DVD Check\DVDCheck.exe [2009-02-03 192512]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\OneCard]
2007-02-06 19:30 74240 c:\program files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=APSHook.dll

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ SbHpNp scecli ASWLNPkg

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\group policy\state\S-1-5-21-1614895754-842925246-839522115-1791\Scripts\Logon\0\0]
"Script"=pushprinterconnections.exe

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr]
@="Service"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001
"AntiVirusOverride"=dword:00000001
"FirewallOverride"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\WINDOWS\\system32\\mqsvc.exe"=
"c:\\WINDOWS\\SMINST\\Scheduler.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\Smc.exe"=
"c:\\Program Files\\Symantec\\Symantec Endpoint Protection\\SNAC.EXE"=
"c:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=

R0 SafeBoot;SafeBoot;c:\windows\system32\drivers\SafeBoot.sys [2007-04-22 100095]
R0 SbAlg;SbAlg;c:\windows\system32\drivers\SbAlg.sys [2006-10-09 44720]
R0 SbFsLock;SbFsLock;c:\windows\system32\drivers\SbFsLock.sys [2007-03-29 13696]
R1 RsvLock;RsvLock;c:\windows\system32\drivers\rsvlock.sys [2007-04-22 5808]
R2 ASBroker;Logon Session Broker;c:\windows\System32\svchost.exe -k Cognizance [2004-08-04 14336]
R2 ASChannel;Local Communication Channel;c:\windows\System32\svchost.exe -k Cognizance [2004-08-04 14336]
R2 HpFkCryptService;Drive Encryption Service;c:\program files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe [2007-04-22 221184]
R2 pdfcDispatcher;PDF Document Manager;c:\program files\PDF Complete\pdfsvc.exe [2008-12-17 540448]
R2 SWIHPWMI;SWIHPWMI;c:\program files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe [2006-12-04 292384]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2009-02-26 101936]
R3 IFXTPM;IFXTPM;c:\windows\system32\drivers\ifxtpm.sys [2006-09-19 36608]
S4 Microsoft Service Controler;Microsoft Service Controler;c:\windows\system32\services.exe [2004-08-04 108544]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
Cognizance REG_MULTI_SZ ASBroker ASChannel

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\E]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\F]
\Shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{04f3eed8-f9f3-11dd-8b7b-00215c06936d}]
\Shell\AutoRun\command - F:\LaunchU3.exe -a

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
"c:\program files\Common Files\LightScribe\LSRunOnce.exe"
.
Contents of the 'Scheduled Tasks' folder

2009-02-07 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]
.
- - - - ORPHANS REMOVED - - - -

SafeBoot-Symantec Antvirus


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-27 15:07:07
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\Hewlett-Packard\Default Settings\cpqset.exe????????T??????????????|?M?|?????M?|&?@

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************

[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\pdfcDispatcher]
"ImagePath"="c:\program files\PDF Complete\pdfsvc.exe /startedbyscm:66B66708-40E2BE4D-pdfcService"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(932)
c:\program files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
c:\program files\Hewlett-Packard\IAM\bin\ItMsg.dll

- - - - - - - > 'lsass.exe'(988)
c:\windows\SbHpNp.dll
c:\program files\Hewlett-Packard\IAM\bin\ASWLNPkg.dll
c:\program files\Hewlett-Packard\IAM\bin\ItMsg.dll
c:\program files\Bonjour\mdnsNSP.dll
.
------------------------ Other Running Processes ------------------------
.
c:\program files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
c:\program files\Symantec\Symantec Endpoint Protection\Smc.exe
c:\program files\Common Files\Symantec Shared\ccSvcHst.exe
c:\program files\Hewlett-Packard\IAM\Bin\asghost.exe
c:\windows\system32\msdtc.exe
c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\lotus\notes\ntmulti.exe
c:\program files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
c:\windows\system32\mqsvc.exe
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\windows\system32\mqtgsvc.exe
c:\windows\system32\scardsvr.exe
c:\program files\Symantec\Symantec Endpoint Protection\SmcGui.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Hewlett-Packard\Shared\HpqToaster.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2009-02-27 15:09:30 - machine was rebooted
ComboFix-quarantined-files.txt 2009-02-27 21:09:27

Pre-Run: 74,914,869,248 bytes free
Post-Run: 74,906,480,640 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

321 --- E O F --- 2009-02-26 16:17:45


================================================================================================
hijackthis log file
---------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:13:07 PM, on 2/27/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Hewlett-Packard\IAM\bin\asghost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\PDF Complete\pdfsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\WINDOWS\system32\mqsvc.exe
C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\PDF Complete\pdfsty.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\WINDOWS\SMINST\Scheduler.exe
C:\WINDOWS\system32\AccelerometerSt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\tempo\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Credential Manager for HP ProtectTools - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - C:\Program Files\Hewlett-Packard\IAM\Bin\ItIEAddIn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [MsmqIntCert] regsvr32 /s mqrt.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [PDF Complete] "C:\Program Files\PDF Complete\pdfsty.exe"
O4 - HKLM\..\Run: [PTHOSTTR] C:\Program Files\Hewlett-Packard\HP ProtectTools Security Manager\PTHOSTTR.EXE /Start
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\Sminst\Recguard.exe
O4 - HKLM\..\Run: [Reminder] C:\WINDOWS\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [Scheduler] C:\WINDOWS\SMINST\Scheduler.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\Hewlett-Packard\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [WatchDog] C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O4 - HKLM\..\Run: [AccelerometerSysTrayApplet] C:\WINDOWS\system32\AccelerometerSt.exe
O4 - HKLM\..\Run: [HPWWANGSAssistant] c:\SWSetup\HPQWWAN\HPWWanGSAssistant.exe /TrayMode
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: DVD Check.lnk = C:\Program Files\InterVideo\DVD Check\DVDCheck.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.hp.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O17 - HKLM\Software\..\Telephony: DomainName = houston.foxconn.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = houston.foxconn.com
O20 - AppInit_DLLs: APSHook.dll
O20 - Winlogon Notify: OneCard - C:\Program Files\Hewlett-Packard\IAM\Bin\ASWLNPkg.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Drive Encryption Service (HpFkCryptService) - SafeBoot International - c:\Program Files\Hewlett-Packard\Drive Encryption\HpFkCrypt.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: PC Angel (PCA) - SoftThinks - C:\WINDOWS\SMINST\PCAngel.exe
O23 - Service: PDF Document Manager (pdfcDispatcher) - PDF Complete Inc - C:\Program Files\PDF Complete\pdfsvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SWIHPWMI - Sierra Wireless Inc. - C:\Program Files\HPQ\Shared\Sierra Wireless\Win32\Unicode\SWIHPWMI.exe
O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe

--
End of file - 10210 bytes
lizmo
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Re: windows cannot find services.exe

Unread postby peku006 » February 28th, 2009, 3:26 am

Hi lizmo
now it is gone..........

Please empty your Norton AntiVirus Quarantine. f you don't know how, click here.

Logs look good. How's the computer running now? Any problems?

Thanks peku006
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peku006
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Re: windows cannot find services.exe

Unread postby lizmo » March 2nd, 2009, 11:54 am

It is gone! You are awesome! Thank you very much for your help.
lizmo
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Re: windows cannot find services.exe

Unread postby peku006 » March 3rd, 2009, 8:03 am

Hi lizmo
Congratulations, your log looks clean! :)

Next we remove all used tools.
Delete RSIT from your desktop, also delete this folder C:\rsit.

uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Double-click OTMoveIt3.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Disable and Enable System Restore-WINDOWS XP
This is a good time to clear your existing system restore points and establish a new clean restore point:

Turn off System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • Check Turn off System Restore.
  • Click Apply, and then click OK.
  • Reboot.
Turn ON System Restore
  • On the Desktop, right-click My Computer.
  • Click Properties.
  • Click the System Restore tab.
  • UN-Check *Turn off System Restore*.
  • Click Apply, and then click OK.
This will remove all restore points except the new one you just created.

Here are some free programs I recommend that could help you improve your computer's security.

Spybot Search and Destroy 1.6
Download it from here. Just choose a mirror and off you go.
Find here the tutorial on how to use Spybot properly here

Install SpyWare Blaster 4.0
Download it from here
Find here the tutorial on how to use Spyware Blaster here

Install WinPatrol
Download it from here
Here you can find information about how WinPatrol works here

Install FireTrust SiteHound
You can find information and download it from here

Install MVPS Hosts File from here
The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer.
Find Tutorial here : http://www.mvps.org/winhelp2002/hosts.htm

Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector
F-secure Health Check

Visit Microsoft often to get the latest updates for your computer.
http://www.update.microsoft.com

Please check out Tony Klein's article "How did I get infected in the first place?"

Read some information here how to prevent Malware.

Is your pc running slow?
Read What to do if your Computer is running slowly

Happy safe surfing!
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peku006
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Re: windows cannot find services.exe

Unread postby lizmo » March 3rd, 2009, 1:50 pm

Do I need to install all of them: Spybot Search and Destroy, SpyWare Blaster, WinPatrol, and Fire Trust SiteHound?

Thank you so much Peku006. I am grateful for your help and your time.
lizmo
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Posts: 9
Joined: February 23rd, 2009, 4:57 pm

Re: windows cannot find services.exe

Unread postby peku006 » March 4th, 2009, 5:17 am

Please read some information here how to prevent Malware.
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