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My Desktop is Behaving Badly

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My Desktop is Behaving Badly

Unread postby Gator2000 » February 10th, 2009, 8:08 pm

Dear Folks,

My desktop is behaving badly. Most times it takes forever to access the internet. AVG free keeps identifying some threats as Win32/Heur

mscupdate.exe; ipow32.exe

No matter how often they are quarantined, they reappear.

Here is the lastest log. Please tell me what to do. Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:20:48 PM, on 10/02/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\InstaVerse\InstaVerse.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Documents and Settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ePad995\ePad995.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\PROGRA~1\AVG\AVG8\aAvgApi.exe
C:\WINDOWS\system32\freecell.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mona.uwi.edu/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [InstaVerse] C:\Program Files\InstaVerse\InstaVerse.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: ePad995.lnk = C:\Program Files\ePad995\ePad995.exe
O4 - Global Startup: HPAiODevice(hp officejet g series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/Shar ... vSniff.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microso ... 0669410500
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 0669395562
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://atv.disney.go.com/global/downloa ... YAX29b.cab
O16 - DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} (CBrowser Class) - http://www.streamingfaith.com/common/mb ... rowser.CAB
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--
End of file - 15368 bytes
Gator2000
Active Member
 
Posts: 6
Joined: February 10th, 2009, 8:00 pm
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Re: My Desktop is Behaving Badly

Unread postby ndmmxiaomayi » February 19th, 2009, 12:07 pm

Hi Gator2000,

You have more than 1 antivirus programs installed on your computer.

They are:

  1. Norton Internet Security
  2. AVG Antivirus

This is not recommended as it can cause system instabilities. Having more than one antivirus programs also doesn't mean more protection for your computer, but may lower your computer's defenses.

Please choose to keep either AVG Antivirus or Norton Internet Security. You can uninstall either one of them via Start > Control Panel and double clicking on Add/Remove Programs.

Once you've removed one of the antivirus programs, please restart your computer.

When done, please continue with the following:

Step 1

Please download DDS from Bleeping Computer and save it to your desktop.

Double click on dds to run it.

When done, DDS.txt will open. Another file, Attach.txt will open after a short while. Please save these 2 files to your desktop as they will be deleted once you close them.

Please attach Attach.txt in your next reply by scrolling down to Upload attachment and clicking on Browse....

An image is below for your reference:

Image

Step 2

Please download gmer.zip from Gmer and save it to your desktop.

  1. Right click on gmer.zip and select Extract All....
  2. Click Next on seeing the Welcome to the Compressed (zipped) Folders Extraction Wizard.
  3. Click on the Browse button. Click on Desktop. Then click OK.
  4. Click Next. It will start extracting.
  5. Once done, check (tick) the Show extracted files box and click Finish.

Double click on gmer.exe to run it. It will start running a scan. If it detects rootkit activity, you will receive a prompt to run a full scan. Click Yes.

  • When done, you may receive another notice. Click OK.
  • Click on Save ... to save a log.
  • Copy and paste in Gmer.txt and click Save.
  • Close Gmer.

If you receive no notice, click on the Scan button.

  • It will start scanning again.
  • When done, click on Save ... to save a log.
  • Copy and paste in Gmer.txt and click Save.
  • Close Gmer.

Note: Do not run any programs while Gmer is running.

In your next reply, please post:

  1. DDS.txt
  2. Attach.txt (attached to this topic)
  3. Gmer.txt
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: My Desktop is Behaving Badly

Unread postby Gator2000 » February 20th, 2009, 12:05 am

Thank you very much for your response.

AVG is more recent but Norton has excellent parent controls; so I deleted AVG free.

I have the files attach.txt; DDS.txt and GMER.txt


DDS (Ver_09-02-01.01) - NTFSx86
Run by Jonathan at 16:41:35.23 on 19/02/2009
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_11
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.314 [GMT -5:00]

AV: Norton Internet Security *On-access scanning enabled* (Outdated)
FW: Norton Internet Security *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\InstaVerse\InstaVerse.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Documents and Settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\ePad995\ePad995.exe
C:\Program Files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe
C:\WINDOWS\system32\hpoipm07.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe
C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe
C:\Documents and Settings\Jonathan\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.mona.uwi.edu/
uDefault_Page_URL = hxxp://www.dell.com
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: NoExplorer - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CNisExtBho Class: {9ecb9560-04f9-4bbc-943d-298ddf1699e1} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.0.926.3450\swg.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: NoExplorer - No File
BHO: CNavExtBho Class: {bdf3e430-b101-42ad-a544-fadc6b084872} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_219B3E1547538286.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Internet Security: {0b53eac3-8d69-4b9e-9b19-a37c9a5676a7} - c:\program files\common files\symantec shared\adblocking\NISShExt.dll
TB: Norton AntiVirus: {42cdd1bf-3ffb-4238-8ad1-7859df00b1d6} - c:\program files\norton internet security\norton antivirus\NavShExt.dll
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: &Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar.dll
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [Google Update] "c:\documents and settings\jonathan\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [CTSysVol] c:\program files\creative\sbaudigy2zs\surround mixer\CTSysVol.exe /r
mRun: [CTDVDDET] "c:\program files\creative\sbaudigy2zs\dvdaudio\CTDVDDET.EXE"
mRun: [CTHelper] CTHELPER.EXE
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [Symantec NetDriver Monitor] c:\progra~1\symnet~1\SNDMon.exe /Consumer
mRun: [InstaVerse] c:\program files\instaverse\InstaVerse.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [Share-to-Web Namespace Daemon] c:\program files\hewlett-packard\hp share-to-web\hpgs2wnd.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\epad995.lnk - c:\program files\epad995\ePad995.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpaiod~1.lnk - c:\program files\hewlett-packard\aio\hp officejet g series\bin\hpoavn07.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/templates/ieawsdc.cab
DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/ ... ontrol.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} - hxxp://security.symantec.com/sscv6/Shar ... vSniff.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/microso ... 0669410500
DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} - hxxp://security.symantec.com/sscv6/Shar ... /cabsa.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microso ... 0669395562
DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} - hxxp://atv.disney.go.com/global/downloa ... YAX29b.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/fl ... rashim.cab
DPF: {C432C4BD-3566-411C-8F3C-E5E0D3AE5D33} - hxxp://www.streamingfaith.com/common/mb ... rowser.CAB
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/aut ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinsta ... s-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/sh ... wflash.cab
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jonathan\applic~1\mozilla\firefox\profiles\7urpfo69.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.mona.uwi.edu/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.as ... ource=2&q=
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\jonathan\application data\mozilla\firefox\profiles\7urpfo69.default\extensions\{44dd1156-ef31-4824-8a52-0b0f72c36ff2}\components\FFAlert.dll
FF - plugin: c:\documents and settings\jonathan\local settings\application data\google\update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\google\google updater\2.4.1368.5602\npCIDetect13.dll

============= SERVICES / DRIVERS ===============

R1 SAVRTPEL;SAVRTPEL;c:\program files\norton internet security\norton antivirus\SAVRTPEL.SYS [2005-3-15 53896]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\CCEVTMGR.EXE [2005-3-15 185704]
R2 ccProxy;Symantec Network Proxy;c:\program files\common files\symantec shared\CCPROXY.EXE [2005-3-15 239264]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\CCSETMGR.EXE [2005-3-15 177512]
R2 navapsvc;Norton AntiVirus Auto-Protect Service;c:\program files\norton internet security\norton antivirus\NAVAPSVC.exe [2005-3-15 128160]
R2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20060111.038\NAVENG.Sys [2006-1-12 77864]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20060111.038\NavEx15.Sys [2006-1-12 750952]
R3 SAVRT;SAVRT;c:\program files\norton internet security\norton antivirus\SAVRT.SYS [2005-3-15 334984]
R3 SAVScan;SAVScan;c:\program files\norton internet security\norton antivirus\SAVSCAN.EXE [2005-3-15 198368]
S2 SBService;ScriptBlocking Service;c:\progra~1\common~1\symant~1\script~1\SBServ.exe [2005-3-11 67184]
S3 ccPwdSvc;Symantec Password Validation;c:\program files\common files\symantec shared\CCPWDSVC.EXE [2005-3-15 83304]

=============== Created Last 30 ================

2009-02-08 22:37 <DIR> --d----- c:\program files\Norton Security Scan
2009-02-07 22:39 <DIR> --d----- c:\program files\Trend Micro
2009-02-01 21:06 <DIR> --d----- c:\docume~1\jonathan\applic~1\Malwarebytes
2009-02-01 21:06 15,504 a------- c:\windows\system32\drivers\mbam.sys
2009-02-01 21:06 38,496 a------- c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-01 21:06 <DIR> --d----- c:\program files\Malwarebytes' Anti-Malware
2009-02-01 21:06 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Malwarebytes

==================== Find3M ====================

2009-02-18 22:18 0 a------- c:\documents and settings\jonathan\Jonathan_notes.dat
2009-01-16 21:35 3,594,752 -------- c:\windows\system32\dllcache\mshtml.dll
2009-01-13 22:13 48,760 a------- c:\docume~1\jonathan\applic~1\GDIPFONTCACHEV1.DAT
2008-12-19 04:10 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 04:10 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 00:25 634,024 -------- c:\windows\system32\dllcache\iexplore.exe
2008-12-19 00:23 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2008-12-11 05:57 333,952 -------- c:\windows\system32\dllcache\srv.sys
2008-12-04 09:58 410,984 a------- c:\windows\system32\deploytk.dll
2007-11-16 11:00 2,293,848 a------- c:\program files\FLV PlayerFCSetup.exe
2007-11-16 11:00 3,928,264 a------- c:\program files\FLV PlayerRCATSetup.exe
2007-11-16 10:59 411,248 a------- c:\program files\FLV PlayerRCSetup.exe
2004-08-04 05:00 94,784 ---sh--- c:\windows\twain.dll
2008-04-13 19:12 50,688 ---sh--- c:\windows\twain_32.dll
2008-04-13 19:11 1,028,096 a--sh--- c:\windows\system32\mfc42.dll
2008-04-13 19:12 57,344 ---sh--- c:\windows\system32\msvcirt.dll
2008-04-13 19:12 413,696 a--sh--- c:\windows\system32\msvcp60.dll
2008-04-13 19:12 343,040 a--sh--- c:\windows\system32\msvcrt.dll
2008-04-13 19:12 551,936 ---sh--- c:\windows\system32\oleaut32.dll
2008-04-13 19:12 84,992 a--sh--- c:\windows\system32\olepro32.dll
2008-04-13 19:12 11,776 ---sh--- c:\windows\system32\regsvr32.exe
2008-09-23 16:26 32,768 a--sh--- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008092320080924\index.dat

============= FINISH: 16:42:25.93 ===============


GMER 1.0.14.14536 - http://www.gmer.net
Rootkit scan 2009-02-19 16:54:20
Windows 5.1.2600 Service Pack 3


---- System - GMER 1.0.14 ----

SSDT 8639FE60 ZwConnectPort

---- User code sections - GMER 1.0.14 ----

.text C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe[1304] kernel32.dll!SetUnhandledExceptionFilter 7C8449FD 5 Bytes JMP 0056DBBD C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe (Windows Live Messenger/Microsoft Corporation)

---- Devices - GMER 1.0.14 ----

Device Ntfs.sys (NT File System Driver/Microsoft Corporation)

AttachedDevice SYMEVENT.SYS (Symantec Event Library/Symantec Corporation)

Device Fastfat.SYS (Fast FAT File System Driver/Microsoft Corporation)

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

Device mrxsmb.sys (Windows NT SMB Minirdr/Microsoft Corporation)
Device \FileSystem\Fs_Rec \FileSystem\UdfsCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatCdRomRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\CdfsRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\FatDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Fs_Rec \FileSystem\UdfsDiskRecognizer tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Cdfs \Cdfs tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

---- EOF - GMER 1.0.14 ----
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Gator2000
Active Member
 
Posts: 6
Joined: February 10th, 2009, 8:00 pm

Re: My Desktop is Behaving Badly

Unread postby ndmmxiaomayi » February 20th, 2009, 3:05 pm

Hi Gator2000,

Step 1

Please disable Norton Antivirus temporary as it may interfere with the fixes.

Right click on Norton's Antivirus icon near the clock and select Disable.

If you are using Norton Antivirus 2005, a new window will open. Please choose a reasonable amount of time to disable Norton Antivirus temporarily (about 30 minutes is enough).

Step 2

Please visit this page to download and run Combofix - http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Save it to your desktop.

  • Double click on ComboFix.exe & follow the prompts.

  • As part of its process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. You will see the following message if Microsoft Windows Recovery Console is not installed.

    Image

    With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.

  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue its malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Image


Click on Yes to continue scanning for malware.

When finished, a log will be produced. Please post this log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: My Desktop is Behaving Badly

Unread postby Gator2000 » February 20th, 2009, 4:03 pm

Hi,

Here is the Combofix Log,

ComboFix 09-02-19.01 - Jonathan 2009-02-20 14:29:12.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.542 [GMT -5:00]
Running from: c:\documents and settings\Jonathan\Desktop\ComboFix.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\paradise.dll
c:\windows\system32\regsvr.exe

.
((((((((((((((((((((((((( Files Created from 2009-01-20 to 2009-02-20 )))))))))))))))))))))))))))))))
.

2009-02-19 16:44 . 2009-02-19 22:47 250 --a------ c:\windows\gmer.ini
2009-02-09 07:00 . 2009-02-09 07:00 1,022 --a------ c:\documents and settings\Racquel\csrcpr.exe
2009-02-08 22:37 . 2009-02-18 15:00 <DIR> d-------- c:\program files\Norton Security Scan
2009-02-08 10:54 . 2009-02-08 10:54 <DIR> d-------- c:\documents and settings\Racquel\Application Data\Malwarebytes
2009-02-08 00:32 . 2009-02-08 00:32 <DIR> d-------- c:\documents and settings\Gianna\Application Data\Malwarebytes
2009-02-07 22:39 . 2009-02-07 22:39 <DIR> d-------- c:\program files\Trend Micro
2009-02-03 19:23 . 2009-02-05 17:36 511 --a------ c:\documents and settings\Racquel\opti.exe
2009-02-01 22:22 . 2009-02-01 22:22 <DIR> d-------- c:\documents and settings\Gianna\Application Data\Share-to-Web Upload Folder
2009-02-01 22:22 . 2009-02-08 01:41 0 --a------ c:\documents and settings\Gianna\Gianna_notes.dat
2009-02-01 21:06 . 2009-02-17 21:00 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-02-01 21:06 . 2009-02-01 21:06 <DIR> d-------- c:\documents and settings\Jonathan\Application Data\Malwarebytes
2009-02-01 21:06 . 2009-02-01 21:06 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-02-01 21:06 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-01 21:06 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-20 19:23 0 ----a-w c:\documents and settings\Racquel\Racquel_notes.dat
2009-02-20 12:34 --------- d-----w c:\program files\InstaVerse
2009-02-20 08:57 0 ----a-w c:\documents and settings\Jonathan\Jonathan_notes.dat
2009-02-19 23:50 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-02-19 20:23 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-02-18 11:49 --------- d-----w c:\documents and settings\All Users\Application Data\pdf995
2009-02-07 20:20 --------- d-----w c:\documents and settings\Jonathan\Application Data\U3
2009-02-04 06:01 48,760 ----a-w c:\documents and settings\Racquel\Application Data\GDIPFONTCACHEV1.DAT
2009-02-01 17:22 --------- d-----w c:\documents and settings\Jonathan\Application Data\Symantec
2009-01-17 02:35 3,594,752 ------w c:\windows\system32\dllcache\mshtml.dll
2009-01-15 19:14 --------- d-----w c:\program files\NCH Swift Sound
2009-01-15 19:00 --------- d-----w c:\documents and settings\All Users\Application Data\NCH Swift Sound
2009-01-15 18:58 --------- d-----w c:\program files\NCH Software
2009-01-15 18:58 --------- d-----w c:\documents and settings\Jonathan\Application Data\NCH Swift Sound
2009-01-14 03:13 48,760 ----a-w c:\documents and settings\Jonathan\Application Data\GDIPFONTCACHEV1.DAT
2009-01-12 12:36 --------- d-----w c:\documents and settings\Jonathan\Application Data\OpenOffice.org2
2009-01-08 01:58 --------- d-----w c:\program files\Freecorder
2009-01-06 05:52 --------- d-----w c:\documents and settings\Jonathan\Application Data\Uniblue
2009-01-06 05:50 --------- d-----w c:\program files\Uniblue
2009-01-06 05:17 --------- d-----w c:\program files\MSBuild
2009-01-06 05:16 --------- d-----w c:\program files\Reference Assemblies
2009-01-06 04:55 --------- d-----w c:\documents and settings\All Users\Application Data\DriverScanner
2009-01-05 21:34 --------- d-----w c:\program files\AVG
2009-01-05 12:49 --------- dc-h--w c:\documents and settings\All Users\Application Data\{148D8B8A-8F96-4822-81EC-D510B626B7D5}
2008-12-19 09:10 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 09:10 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 05:25 634,024 ------w c:\windows\system32\dllcache\iexplore.exe
2008-12-19 05:23 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
2008-12-11 10:57 333,952 ------w c:\windows\system32\dllcache\srv.sys
2008-12-04 14:58 410,984 ----a-w c:\windows\system32\deploytk.dll
2007-11-16 16:00 3,928,264 ----a-w c:\program files\FLV PlayerRCATSetup.exe
2007-11-16 16:00 2,293,848 ----a-w c:\program files\FLV PlayerFCSetup.exe
2007-11-16 15:59 411,248 ----a-w c:\program files\FLV PlayerRCSetup.exe
2007-08-13 00:57 47,168 ----a-w c:\documents and settings\Gianna\Application Data\GDIPFONTCACHEV1.DAT
2004-08-04 10:00 94,784 --sh--w c:\windows\twain.dll
2008-04-14 00:12 50,688 --sh--w c:\windows\twain_32.dll
2008-04-14 00:11 1,028,096 --sha-w c:\windows\system32\mfc42.dll
2008-04-14 00:12 57,344 --sh--w c:\windows\system32\msvcirt.dll
2008-04-14 00:12 413,696 --sha-w c:\windows\system32\msvcp60.dll
2008-04-14 00:12 343,040 --sha-w c:\windows\system32\msvcrt.dll
2008-04-14 00:12 551,936 --sh--w c:\windows\system32\oleaut32.dll
2008-04-14 00:12 84,992 --sha-w c:\windows\system32\olepro32.dll
2008-04-14 00:12 11,776 --sh--w c:\windows\system32\regsvr32.exe
2008-09-23 21:26 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008092320080924\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-06 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]
"Google Update"="c:\documents and settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-01-27 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-04 136600]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-04-25 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-14 344064]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"CTSysVol"="c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"CTDVDDET"="c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-01-08 49512]
"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2007-09-24 100056]
"InstaVerse"="c:\program files\InstaVerse\InstaVerse.exe" [2007-03-23 2496512]
"Share-to-Web Namespace Daemon"="c:\program files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [2001-07-03 57344]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"CTHelper"="CTHELPER.EXE" [2004-03-11 c:\windows\system32\CTHELPER.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-10-30 24576]
ePad995.lnk - c:\program files\ePad995\ePad995.exe [2007-10-14 163840]
HPAiODevice(hp officejet g series) - 1.lnk - c:\program files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe [2002-05-24 151552]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ \0

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Documents and Settings\\Jonathan\\Local Settings\\Application Data\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\SymSCUI.exe"=

--- Other Services/Drivers In Memory ---

*Deregistered* - SymWSC
*Deregistered* - TapiSrv
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - TrkWks
*Deregistered* - w32time
*Deregistered* - WebClient
*Deregistered* - WinDefend
*Deregistered* - winmgmt
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WZCSVC
.
Contents of the 'Scheduled Tasks' folder

2009-01-31 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-02-20 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2009-02-20 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-915733741-1039551510-1442162236-1005.job
- c:\documents and settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-01-27 18:00]

2009-02-20 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

2009-02-14 c:\windows\Tasks\Norton AntiVirus - Scan my computer - Jonathan.job
- c:\progra~1\NORTON~1\NORTON~1\Navw32.exe [2005-10-07 14:47]

2009-02-18 c:\windows\Tasks\Norton Security Scan for Jonathan.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 04:18]

2009-02-20 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2004-12-14 12:24]

2009-02-19 c:\windows\Tasks\User_Feed_Synchronization-{50589E48-2E0F-434F-A958-375D853B6E1A}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 11:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.mona.uwi.edu/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Jonathan\Application Data\Mozilla\Firefox\Profiles\7urpfo69.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.mona.uwi.edu/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.as ... ource=2&q=
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\Jonathan\Application Data\Mozilla\Firefox\Profiles\7urpfo69.default\extensions\{44dd1156-ef31-4824-8a52-0b0f72c36ff2}\components\FFAlert.dll
FF - plugin: c:\documents and settings\Jonathan\Local Settings\Application Data\Google\Update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-20 14:31:06
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-02-20 14:32:32
ComboFix-quarantined-files.txt 2009-02-20 19:32:29

Pre-Run: 195,696,291,840 bytes free
Post-Run: 196,517,101,568 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

205 --- E O F --- 2009-02-19 20:20:22
Gator2000
Active Member
 
Posts: 6
Joined: February 10th, 2009, 8:00 pm

Re: My Desktop is Behaving Badly

Unread postby ndmmxiaomayi » February 21st, 2009, 7:33 am

Hi Gator2000,

Please disable Norton Antivirus temporarily as per the previous post.

Next, please open Notepad and copy and paste the following into Notepad:

Code: Select all
File::
c:\documents and settings\Racquel\csrcpr.exe
c:\documents and settings\Racquel\opti.exe

Folder::
c:\program files\AVG

Registry::
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager]
"BootExecute"=hex(7):61,75,74,6f,63,68,65,63,6b,20,61,75,74,6f,63,68,6b,20,2a,00,00


Click on File > Save As....

In the File Name field, copy and paste in CFScript.txt. Do not change the file name.

Click Save.

Referring to the picture below, drag CFScript into Combofix.

Image

Combofix will start running. When done, a log will be produced. Please post this log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.
ndmmxiaomayi
MRU Emeritus
MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: My Desktop is Behaving Badly

Unread postby Gator2000 » February 22nd, 2009, 2:37 am

Hi,

Here is the log

ComboFix 09-02-19.01 - Jonathan 2009-02-22 1:25:35.2 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.442 [GMT -5:00]
Running from: c:\documents and settings\Jonathan\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Jonathan\Desktop\CFScript.txt
AV: Norton Internet Security *On-access scanning disabled* (Outdated)
FW: Norton Internet Security *disabled*
* Created a new restore point

FILE ::
c:\documents and settings\Racquel\csrcpr.exe
c:\documents and settings\Racquel\opti.exe
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Racquel\csrcpr.exe
c:\documents and settings\Racquel\opti.exe
c:\program files\AVG
c:\program files\AVG\AVG8\setup.dat
c:\program files\AVG\AVG8\setup.exe
c:\program files\AVG\AVG8\setupus.lns

.
((((((((((((((((((((((((( Files Created from 2009-01-22 to 2009-02-22 )))))))))))))))))))))))))))))))
.

2009-02-19 16:44 . 2009-02-19 22:47 250 --a------ c:\windows\gmer.ini
2009-02-08 22:37 . 2009-02-20 15:00 <DIR> d-------- c:\program files\Norton Security Scan
2009-02-08 10:54 . 2009-02-08 10:54 <DIR> d-------- c:\documents and settings\Racquel\Application Data\Malwarebytes
2009-02-08 00:32 . 2009-02-08 00:32 <DIR> d-------- c:\documents and settings\Gianna\Application Data\Malwarebytes
2009-02-07 22:39 . 2009-02-07 22:39 <DIR> d-------- c:\program files\Trend Micro
2009-02-01 22:22 . 2009-02-01 22:22 <DIR> d-------- c:\documents and settings\Gianna\Application Data\Share-to-Web Upload Folder
2009-02-01 22:22 . 2009-02-08 01:41 0 --a------ c:\documents and settings\Gianna\Gianna_notes.dat
2009-02-01 21:06 . 2009-02-17 21:00 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-02-01 21:06 . 2009-02-01 21:06 <DIR> d-------- c:\documents and settings\Jonathan\Application Data\Malwarebytes
2009-02-01 21:06 . 2009-02-01 21:06 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-02-01 21:06 . 2009-02-11 10:19 38,496 --a------ c:\windows\system32\drivers\mbamswissarmy.sys
2009-02-01 21:06 . 2009-02-11 10:19 15,504 --a------ c:\windows\system32\drivers\mbam.sys

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-22 06:18 0 ----a-w c:\documents and settings\Racquel\Racquel_notes.dat
2009-02-22 01:50 --------- d-----w c:\documents and settings\All Users\Application Data\Google Updater
2009-02-21 13:12 --------- d-----w c:\program files\InstaVerse
2009-02-21 04:41 0 ----a-w c:\documents and settings\Jonathan\Jonathan_notes.dat
2009-02-19 20:23 --------- d-----w c:\program files\Common Files\Symantec Shared
2009-02-18 11:49 --------- d-----w c:\documents and settings\All Users\Application Data\pdf995
2009-02-07 20:20 --------- d-----w c:\documents and settings\Jonathan\Application Data\U3
2009-02-04 06:01 48,760 ----a-w c:\documents and settings\Racquel\Application Data\GDIPFONTCACHEV1.DAT
2009-02-01 17:22 --------- d-----w c:\documents and settings\Jonathan\Application Data\Symantec
2009-01-17 02:35 3,594,752 ------w c:\windows\system32\dllcache\mshtml.dll
2009-01-15 19:14 --------- d-----w c:\program files\NCH Swift Sound
2009-01-15 19:00 --------- d-----w c:\documents and settings\All Users\Application Data\NCH Swift Sound
2009-01-15 18:58 --------- d-----w c:\program files\NCH Software
2009-01-15 18:58 --------- d-----w c:\documents and settings\Jonathan\Application Data\NCH Swift Sound
2009-01-14 03:13 48,760 ----a-w c:\documents and settings\Jonathan\Application Data\GDIPFONTCACHEV1.DAT
2009-01-12 12:36 --------- d-----w c:\documents and settings\Jonathan\Application Data\OpenOffice.org2
2009-01-08 01:58 --------- d-----w c:\program files\Freecorder
2009-01-06 05:52 --------- d-----w c:\documents and settings\Jonathan\Application Data\Uniblue
2009-01-06 05:50 --------- d-----w c:\program files\Uniblue
2009-01-06 05:17 --------- d-----w c:\program files\MSBuild
2009-01-06 05:16 --------- d-----w c:\program files\Reference Assemblies
2009-01-06 04:55 --------- d-----w c:\documents and settings\All Users\Application Data\DriverScanner
2009-01-05 12:49 --------- dc-h--w c:\documents and settings\All Users\Application Data\{148D8B8A-8F96-4822-81EC-D510B626B7D5}
2008-12-19 09:10 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-12-19 09:10 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-12-19 05:25 634,024 ------w c:\windows\system32\dllcache\iexplore.exe
2008-12-19 05:23 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
2008-12-11 10:57 333,952 ------w c:\windows\system32\dllcache\srv.sys
2008-12-04 14:58 410,984 ----a-w c:\windows\system32\deploytk.dll
2007-11-16 16:00 3,928,264 ----a-w c:\program files\FLV PlayerRCATSetup.exe
2007-11-16 16:00 2,293,848 ----a-w c:\program files\FLV PlayerFCSetup.exe
2007-11-16 15:59 411,248 ----a-w c:\program files\FLV PlayerRCSetup.exe
2007-08-13 00:57 47,168 ----a-w c:\documents and settings\Gianna\Application Data\GDIPFONTCACHEV1.DAT
2004-08-04 10:00 94,784 --sh--w c:\windows\twain.dll
2008-04-14 00:12 50,688 --sh--w c:\windows\twain_32.dll
2008-04-14 00:11 1,028,096 --sha-w c:\windows\system32\mfc42.dll
2008-04-14 00:12 57,344 --sh--w c:\windows\system32\msvcirt.dll
2008-04-14 00:12 413,696 --sha-w c:\windows\system32\msvcp60.dll
2008-04-14 00:12 343,040 --sha-w c:\windows\system32\msvcrt.dll
2008-04-14 00:12 551,936 --sh--w c:\windows\system32\oleaut32.dll
2008-04-14 00:12 84,992 --sha-w c:\windows\system32\olepro32.dll
2008-04-14 00:12 11,776 --sh--w c:\windows\system32\regsvr32.exe
2008-09-23 21:26 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008092320080924\index.dat
.

((((((((((((((((((((((((((((( SnapShot@2009-02-20_14.31.33.64 )))))))))))))))))))))))))))))))))))))))))
.
- 2009-02-08 06:21:29 16,384 ----a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
+ 2009-02-22 01:50:10 16,384 ----a-w c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2009-02-08 06:21:29 32,768 ----a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-02-22 01:50:10 32,768 ----a-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2009-02-08 06:21:29 32,768 ----a-w c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2009-02-22 01:50:10 32,768 ----a-w c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2009-02-21 13:11:27 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_248.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-08-06 68856]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"MsnMsgr"="c:\program files\Windows Live\Messenger\MsnMsgr.Exe" [2007-10-18 5724184]
"Google Update"="c:\documents and settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2009-01-27 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-04 136600]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-04-25 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-14 344064]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"CTSysVol"="c:\program files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe" [2003-09-17 57344]
"CTDVDDET"="c:\program files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE" [2003-06-18 45056]
"UpdReg"="c:\windows\UpdReg.EXE" [2000-05-11 90112]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2005-02-23 53248]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"ccApp"="c:\program files\Common Files\Symantec Shared\ccApp.exe" [2008-01-08 49512]
"Symantec NetDriver Monitor"="c:\progra~1\SYMNET~1\SNDMon.exe" [2007-09-24 100056]
"InstaVerse"="c:\program files\InstaVerse\InstaVerse.exe" [2007-03-23 2496512]
"Share-to-Web Namespace Daemon"="c:\program files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe" [2001-07-03 57344]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-10-09 16384]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2008-09-06 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-10-15 39792]
"CTHelper"="CTHELPER.EXE" [2004-03-11 c:\windows\system32\CTHELPER.EXE]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2007-03-13 39264]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2007-10-30 24576]
ePad995.lnk - c:\program files\ePad995\ePad995.exe [2007-10-14 163840]
HPAiODevice(hp officejet g series) - 1.lnk - c:\program files\Hewlett-Packard\AiO\hp officejet g series\Bin\hpoavn07.exe [2002-05-24 151552]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\livecall.exe"=
"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=
"c:\\Documents and Settings\\Jonathan\\Local Settings\\Application Data\\Google\\Chrome\\Application\\chrome.exe"=
"c:\\Program Files\\Common Files\\Symantec Shared\\Security Center\\SymSCUI.exe"=

S2 WinDefend;Windows Defender;c:\program files\Windows Defender\MsMpEng.exe [2006-11-03 13592]


--- Other Services/Drivers In Memory ---

*Deregistered* - SymWSC
*Deregistered* - TapiSrv
*Deregistered* - TermService
*Deregistered* - Themes
*Deregistered* - TrkWks
*Deregistered* - w32time
*Deregistered* - WebClient
*Deregistered* - WinDefend
*Deregistered* - winmgmt
*Deregistered* - wscsvc
*Deregistered* - wuauserv
*Deregistered* - WZCSVC
.
Contents of the 'Scheduled Tasks' folder

2009-02-21 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 12:34]

2009-02-22 c:\windows\Tasks\Check Updates for Windows Live Toolbar.job
- c:\program files\Windows Live Toolbar\MSNTBUP.EXE [2007-10-19 11:20]

2009-02-22 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-915733741-1039551510-1442162236-1005.job
- c:\documents and settings\Jonathan\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2009-01-27 18:00]

2009-02-21 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Windows Defender\MpCmdRun.exe [2006-11-03 19:20]

2009-02-21 c:\windows\Tasks\Norton AntiVirus - Scan my computer - Jonathan.job
- c:\progra~1\NORTON~1\NORTON~1\Navw32.exe [2005-10-07 14:47]

2009-02-20 c:\windows\Tasks\Norton Security Scan for Jonathan.job
- c:\program files\Norton Security Scan\Nss.exe [2008-09-19 04:18]

2009-02-22 c:\windows\Tasks\Symantec NetDetect.job
- c:\program files\Symantec\LiveUpdate\NDETECT.EXE [2004-12-14 12:24]

2009-02-21 c:\windows\Tasks\User_Feed_Synchronization-{50589E48-2E0F-434F-A958-375D853B6E1A}.job
- c:\windows\system32\msfeedssync.exe [2006-10-17 11:58]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.mona.uwi.edu/
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
IE: &Windows Live Search - c:\program files\Windows Live Toolbar\msntb.dll/search.htm
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
FF - ProfilePath - c:\documents and settings\Jonathan\Application Data\Mozilla\Firefox\Profiles\7urpfo69.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.mona.uwi.edu/
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.as ... ource=2&q=
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\Jonathan\Application Data\Mozilla\Firefox\Profiles\7urpfo69.default\extensions\{44dd1156-ef31-4824-8a52-0b0f72c36ff2}\components\FFAlert.dll
FF - plugin: c:\documents and settings\Jonathan\Local Settings\Application Data\Google\Update\1.2.141.5\npGoogleOneClick7.dll
FF - plugin: c:\program files\Google\Google Updater\2.4.1368.5602\npCIDetect13.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-22 01:28:17
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-02-22 1:30:06
ComboFix-quarantined-files.txt 2009-02-22 06:29:43
ComboFix2.txt 2009-02-20 19:32:33

Pre-Run: 197,249,495,040 bytes free
Post-Run: 197,230,567,424 bytes free

215 --- E O F --- 2009-02-19 20:20:22
Gator2000
Active Member
 
Posts: 6
Joined: February 10th, 2009, 8:00 pm

Re: My Desktop is Behaving Badly

Unread postby ndmmxiaomayi » February 22nd, 2009, 10:23 am

Hi Gator2000,

Please try updating your antivirus. Let me know if you have trouble updating it.
ndmmxiaomayi
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MRU Emeritus
 
Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: My Desktop is Behaving Badly

Unread postby Gator2000 » February 22nd, 2009, 1:57 pm

Yes,

I have trouble updating Norton because the subscription has expired and I do not have a credit card to correct that I can use at this time. (I am out of the US, too). That is why I had downloaded AVG free to work alongside Norton.

At the same time I love Norton because of its parental controls. Other people here use the PC and I have to block a lot of websites that they go to. I do not know if there is a freeware that will allow me to do the same thing.
Gator2000
Active Member
 
Posts: 6
Joined: February 10th, 2009, 8:00 pm

Re: My Desktop is Behaving Badly

Unread postby ndmmxiaomayi » February 22nd, 2009, 2:12 pm

Hi Gator2000,

I can't find any freeware that matches Norton's parental controls, however, if you want a blanket block for all users, I can give you a suggestion.
ndmmxiaomayi
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Posts: 9708
Joined: July 17th, 2006, 9:22 am

Re: My Desktop is Behaving Badly

Unread postby NonSuch » February 27th, 2009, 1:41 pm

Due to a lack of activity, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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