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HJT log included, really need some help

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Re: HJT log included, really need some help

Unread postby Odd dude » February 17th, 2009, 10:03 am

Looking a lot better - the active Seneka infection seems to have been removed :)

Click Start>Run and copy and paste this:
Code: Select all
cmd /c dir\/l/a/s/b|find/i "seneka">"%userprofile%\desktop\PostMe.txt"

Click OK.

A black box will open and close (it will stay open for a few minutes), and after it has closed a file called PostMe.txt may appear on your desktop. If it does, post its contents in your next reply.

Post a new hijackthis log and a new uninstall list.
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Re: HJT log included, really need some help

Unread postby Odd dude » February 19th, 2009, 9:35 am

How're you doing?
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Re: HJT log included, really need some help

Unread postby Sillywheel » February 19th, 2009, 6:21 pm

Hey sorry bout that, school work has me kinda bury these days.
PostMe log:

HJT log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:19:27 PM, on 2/19/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Curse\CurseClient.exe
C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\TJ ARMSTRONG\Desktop\HiJackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [HP Health Check Scheduler] C:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
O4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [EPSON Stylus CX7400 Series (Copy 1)] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICDA.EXE /FU "C:\Windows\TEMP\E_S2B4E.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [CurseClient] C:\Program Files\Curse\CurseClient.exe -silent
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O13 - Gopher Prefix:
O23 - Service: AddFiltr - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Roxio\Roxio MyDVD Basic v9\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

End of file - 7038 bytes

uninstall list:

Activation Assistant for the 2007 Microsoft Office suites
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Reader 8.1.1
Adobe Shockwave Player
Adobe Stock Photos 1.0
Age of Mythology
Apple Mobile Device Support
Apple Software Update
Avira AntiVir Personal - Free Antivirus
Broadcom 802.11 Wireless LAN Adapter
Cheat Engine 5.4
Conexant HD Audio
Curse Client
EPSON Printer Software
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
HijackThis 2.0.2
HP Active Support Library
HP Customer Experience Enhancements
HP DVD Play 3.0
HP Easy Setup - Core
HP Easy Setup - Frontend
HP Help and Support
HP Quick Launch Buttons 6.10 B9
HP Total Care Advisor
HP Update
HP User Guide 0041
HP Wireless Assistant
Java(TM) 6 Update 11
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) SE Runtime Environment 6
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft Office Standard Edition 2003
Microsoft Works
Mozilla Firefox (3.0.6)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
MSXML4 Parser
muvee autoProducer 5.0
NVIDIA Drivers
PlayNC Launcher
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Soft Data Fax Modem with SmartCP
Sonic Activation Module
Synaptics Pointing Device Driver
Ventrilo Client
Viewpoint Media Player
Warcraft III
Windows Media Player Firefox Plugin
WinRAR archiver
World of Warcraft
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Re: HJT log included, really need some help

Unread postby Odd dude » February 20th, 2009, 10:18 am

Not a problem at all :)

A quick note about Viewpoint, which I see you have installed. Viewpoint is not officially "malware" as it does not do anything bad - however it is usually being installed without your consent. Such software is called foistware.
If you use it and are happy with it, you can keep it - but if you did not deliberately install it I suggest you to uninstall it.

Install a firewall
There is no firewall installed on your computer!
Either that, or you're using Windows Firewall, which is not a good idea.

Firewalls are programs that monitor incoming and outcoming connections to your computer. Did you know that, just by connecting to the internet, you are being exposed to hundreds of treats immediately? The way to solve this, is to use a firewall, and up-to-date antivirus software.

Windows Firewall only monitors incoming connections. This means that, once you are infected, the malware is free to ask for new instructions, send private data to its creator, or invite its malware buddies to come over. In other words: it's almost as good as no firewall at all.

Download a free for personal use firewall NOW. If you can't find a good one, try one of these:
Online Armor Free
Agnitum Outpost Free

Update your Adobe Reader
Your version of Adobe Reader is old and may contain security leaks. Please first uninstall the older version, then download and install the newest version from here.

Your Java is old
Java gets updated for a reason: fixing security holes (and improving performance). It is important to update to the newest version.
First, you must remove the old version. To do this:
  • Click Start > Control Panel > Add/Remove Programs
  • Once the Add/Remove list has loaded, uninstall these:
    Java(TM) 6 Update 11
    Java(TM) 6 Update 3
    Java(TM) 6 Update 5
    Java(TM) SE Runtime Environment 6
  • Next, download and install the latest version from here. The site is a bit confusing; this is what you should do:
    • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 12.
    • Click the Download button to the right.
    • Choose the correct Platform. Also, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
    • Now, click Continue.
    • Click on the filename under Windows Offline Installation and save it to your desktop.
    • Now, close all other windows. Including Internet Explorer.
    • You can now install Java by double-clicking the executable you just downloaded.

If you don't have any more issues, I'd say you're clean! :)

Uninstall ComboFix
  • Disable all your antimalware programs like you did previously
  • Click Start > Run and enter:
    Code: Select all
    ComboFix /u
  • Click OK
  • ComboFix will now uninstall itself

You can delete ATF-Cleaner from your desktop. However, it is a useful tool to clean unneeded temporary garbage files. You can keep it, if you wish.

Image Image Image Image Image Image

As far as I can tell, you are CLEAN!


Have a big cup of Image, sit back & relax, and now please follow a few of the following tips; they will dramatically reduce your chance of getting infected again.

  • Turn on Automatic Updates if you have not done so. It is MANDATORY to keep your Windows updated, otherwise you are vulnerable to exploits! To turn on Automatic Updates: click Start > Control Panel > Security Centre > Automatic Updates.

Below are optional items. They will increase your security, but are not really "needed". That said, I recommend following at least one of these tips.

  • Install WinPatrol from here. Instructions for use are here.

  • Install a custom hosts file. Let's say I have a directory of 640kb's worth of bad sites. Let's say I can make sure you will never be able to access those sites, so you will never get any infection from those sites. It's like blocking a site - without site blocking tools. How would you like to never be able to visit (a lot, but not all of the) malware-infected sites again? Well, now you can!
    First, we must disable a service, as Windows cannot work with a very large hosts file while that service is active. This will not affect anything else.
    The disabling routine:
    1. Click Start, then Run
    2. Copy and paste the following:
      Code: Select all
      sc config dnscache start= disabled
    3. Click OK.
Next, you can download the custom hosts file from here. Installation instructions can be found there as well.

Please reply to this thread once more so we know it can be archived

Happy surfing!! :)
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Re: HJT log included, really need some help

Unread postby Sillywheel » February 20th, 2009, 6:10 pm

Hey everything's running back at normal speed again. I just want to thank you for fixing everything, and no offense, but i hope that i never have to post here again. Thanks again!!
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Re: HJT log included, really need some help

Unread postby Odd dude » February 20th, 2009, 6:12 pm

Sillywheel wrote:i hope that i never have to post here again. Thanks again!!
So do I :D
No problem, glad I could have helped. :)
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Re: HJT log included, really need some help

Unread postby askey127 » February 20th, 2009, 6:48 pm

Sillywheel, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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