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Updating affected

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Updating affected

Unread postby Cook Pass » February 4th, 2009, 7:08 am

As my hijack this log (below) may well indicate, my copy of Windows XP Home is short of a fair few updates (not least of all service pack 3). This is because last night I did a windows repair install to try and fix a freezing problem (the computer would stop dead, not even responding to caps lock - sometimes just before or just after the windows logon stage, sometimes, several hours after using my computer normally) following the removal of possible_otorun6. Trend Micro Internet Security insisted that all traces of that particular affliction had vanished, and didn't flag up anything else either.

However after I did the repair install, the problem remained. I then discovered that windowsupdate was being redirected to a page that looks a lot like Google. I ran scans with malwarebytes, ad-aware and windows defender and they cleaned up a few things which fixed the freezing problem (touch wood) but couldn't fix the windowsupdate problem. The problem also affects all of the above mentioned programmes, preventing me from updating them - I just get a message blaming either my internet connection or firewall.

For good measure I tried running House Call as well but while it's listed a whole load of vulnerabilities detected, it's not able to identify any of them as access to its information database appears to be blocked also. So it's just sitting there idle at the removal stage.

I'm guessing there's something in the hijack this log which I can fix to solve this problem and I'm hoping that one of you kind people can tell me which it is.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:57:14, on 04/02/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
F:\Program Files\Windows Defender\MsMpEng.exe
F:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Program Files\Trend Micro\BM\TMBMSRV.exe
F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
F:\Program Files\Bonjour\mDNSResponder.exe
F:\Program Files\M-Audio\Install\EvoInst.exe
F:\Program Files\Kontiki\KService.exe
F:\Program Files\M-Audio MA_CMIDI\MA_CMIDI_Inst.exe
F:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
C:\Program Files\Trend Micro\Internet Security\TmProxy.exe
F:\Program Files\Lexmark 3400 Series\lxcymon.exe
F:\Program Files\Lexmark 3400 Series\ezprint.exe
F:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
F:\Program Files\dvd43\dvd43_tray.exe
F:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
F:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\uTorrent\utorrent.exe
C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Belkin\Belkin 802.11g Wireless PCI Card Configuration Utility\utility.exe
F:\Program Files\Windows Desktop Search\WindowsSearch.exe
F:\Program Files\iPod\bin\iPodService.exe
F:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Skype\Plugin Manager\SkypePM.exe
c:\Program Files\Mozilla Firefox\firefox.exe
F:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://uk.red.clientapps.yahoo.com/cust ... _side.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.qpr.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.red.clientapps.yahoo.com/cust ... yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =;*.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - F:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - F:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: (no name) - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - (no file)
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [ATIPTA] "F:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [lxcymon.exe] "F:\Program Files\Lexmark 3400 Series\lxcymon.exe"
O4 - HKLM\..\Run: [EzPrint] "F:\Program Files\Lexmark 3400 Series\ezprint.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "F:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [LXCYCATS] rundll32 F:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCYtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Windows Defender] "F:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [UfSeAgnt.exe] "C:\Program Files\Trend Micro\Internet Security\UfSeAgnt.exe"
O4 - HKLM\..\Run: [StartCCC] "F:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
O4 - HKLM\..\Run: [GEST] m‘|\ü
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CloneCDTray] "c:\Program Files\SlySoft\CloneCD\CloneCDTray.exe" /s
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [dvd43] F:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [Ad-Watch] F:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "F:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "c:\PROGRAM FILES\SKYPE\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [µTorrent] "C:\Program Files\uTorrent\utorrent.exe"
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [OE] "C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe"
O4 - HKUS\S-1-5-19\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OE] C:\Program Files\Trend Micro\Internet Security\TMAS_OE\TMAS_OEMon.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "F:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "F:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Global Startup: Belkin 802.11g Wireless PCI Card Configuration Utility.lnk = ?
O4 - Global Startup: Windows Search.lnk = F:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - F:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} (SpinTop DRM Control) - file:///F:/Program%20Files/Risk/Images/stg_drm.ocx
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 4439655890
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 4012247171
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} (ArmHelper Control) - file:///F:/Program%20Files/Risk/Images/armhelper.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BCD5965B-0724-4646-AB72-A999BDF2F7B2}: NameServer =
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - F:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: F:\WINDOWS\system32\__c00EC78C.dat
O23 - Service: Apple Mobile Device - Apple Inc. - F:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - F:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - F:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: M-Audio Installer (EvoInstallerService) - Unknown owner - F:\Program Files\M-Audio\Install\EvoInst.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - F:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: KService - Kontiki Inc. - F:\Program Files\Kontiki\KService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - F:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: lxcy_device - - F:\WINDOWS\system32\lxcycoms.exe
O23 - Service: M-Audio CMIDI Installer (MA_CMIDI_InstallerService) - Unknown owner - F:\Program Files\M-Audio MA_CMIDI\MA_CMIDI_Inst.exe
O23 - Service: ServiceLayer - Nokia. - F:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Trend Micro Central Control Component (SfCtlCom) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\SfCtlCom.exe
O23 - Service: Trend Micro Unauthorized Change Prevention Service (TMBMServer) - Trend Micro Inc. - C:\Program Files\Trend Micro\BM\TMBMSRV.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\Internet Security\TmProxy.exe

End of file - 10794 bytes
Cook Pass
Active Member
Posts: 1
Joined: February 4th, 2009, 5:50 am
Location: Cambridge
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Re: Updating affected

Unread postby John B. » February 27th, 2009, 4:09 pm

Hi! :hello2: and welcome to the Malware Removal forums.
My name is John Brouwer - if it helps, you can call me John for short. I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happens.

These rules are good for you to know:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • If you don't reply within five days after my last instructions this topic will be closed. If you will not be able to reply within five days please tell me so the topic will not be closed.

These rules are to make my voluntary work more comfortable:
  • Please be patient. The work I do is voluntary and I also have a private life (school, work, friends and hobbies).
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • Please reply to this thread. Do not start a new topic.
  • Also, don't post logs as attachments. Other helpers like to view the logs as well and opening a lot of attachments is irritating. It can also contain malware.

Finally, please make a uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
  • Start HijackThis
  • Click on the Open The Misc Tool Section button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop and post the contents in a reply to this topic. Also post a fresh HijackThis log.

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John B.
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Posts: 4568
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Location: The Netherlands

Re: Updating affected

Unread postby ndmmxiaomayi » March 4th, 2009, 12:00 pm

This topic is now closed due to inactivity.

If you still require help, please start a new topic in the Malware Removal forum and wait for a helper to assist you.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations for Malware Removal.
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