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microsoft download site (amongst others) not connecting

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Re: microsoft download site (amongst others) not connecting

Unread postby dan12 » February 5th, 2009, 8:12 am

Ok, Andy, all the best.
I will leave this topic open for five days,if it gets closed, start a new thread to have your log looked over to make sure all is well.
I will keep a look out for you, or you could put in your title for the attention of dan12.
regards dan :)
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Re: microsoft download site (amongst others) not connecting

Unread postby Andyalfa » February 5th, 2009, 8:20 am

I know I can get to you via my laptop if necessary. I will let you know one way or another.

Deep breath...here goes.
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Re: microsoft download site (amongst others) not connecting

Unread postby Andyalfa » February 5th, 2009, 1:32 pm

OK, I've done it. A clean copy of XP. The files I'd backed up to the external hard drive are restored OK, office is up and working and after a few fraught (what seemed like) hours, I'm connected to the internet as you can tell. Just installing XP service pack 3.

Initial signs are promising. I couldn't download anything from Microsoft before, so fingers crossed. Will be in touch with an update later, but in the mean time, thanks for your help.
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Re: microsoft download site (amongst others) not connecting

Unread postby dan12 » February 5th, 2009, 1:47 pm

I'm pleased Andy, well done :P
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Re: microsoft download site (amongst others) not connecting

Unread postby Andyalfa » February 5th, 2009, 4:10 pm

Hi Dan,

Everything still seems OK. That was quite an intense afternoon. I did get a bit twitchy when I couldn't get the internet connection up and running but it seems OK now.

Thanks once again for your help. Nice to know there are some good guys out there.
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Re: microsoft download site (amongst others) not connecting

Unread postby dan12 » February 5th, 2009, 4:26 pm

Do you want to post a HJT log so I can look it over and that your all upto date.
Then we can close the thread if all is ok.
And well done to you :)
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Re: microsoft download site (amongst others) not connecting

Unread postby Andyalfa » February 6th, 2009, 5:57 am

Will do, but it won't be till later. Back at work today, so it'll have to wait till I get home.

Yes, it was a busy and stressful afternoon, but I managed it OK in the end. I feel a bit soft being an IT professional myself. I'm more a mainframe guy though. I lnormally eave the PC stuff to a mate of mine usually, who's very good at that sort of thing. Trouble is, he's been working away for a little while now, hence calling on this site for help.

Just out of interest, how is this site/yourself funded? Is there anywhere I can make a small donation or something to show my appreciation of a job well done?
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Re: microsoft download site (amongst others) not connecting

Unread postby dan12 » February 12th, 2009, 12:10 am

Hi, Andy, hope all is well. I was keeping the thread open.
So if you want your HJT log looking through from your reformatted system, I'm happy to do so.
I will give you 24hrs I will then need to close up the thread. :)
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Re: microsoft download site (amongst others) not connecting

Unread postby NonSuch » February 15th, 2009, 2:11 am

As this issue appears to be resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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