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Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

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Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 2nd, 2009, 3:33 am

I am having pop-ups while using Mozilla Firefox. Some of these pop-ups use text that I have typed into text boxes within the pop-up web address. I have used the following software, and I am still having this problem.

Spybot Search and Destroy
Micro Trend House Call
Counter Spy
Ad-Aware
MCAffe Antivirus


Any help would be greatly appreciated.

Below is the result of my Hijackthis scan


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:16:33 AM, on 2/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBAMSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBAMTray.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\WINDOWS\system32\dllhost.exe
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=6061130
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=6061130
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Comcast
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5c71d69d-3114-451d-b18e-d68a9e8530f6} - C:\WINDOWS\system32\tuzudago.dll (file missing)
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\Scriptcl.dll
O2 - BHO: (no name) - {935966D8-342E-43FE-83CD-A8C9B23769A1} - C:\WINDOWS\system32\oPiiIBss.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O2 - BHO: {383cbe9d-76ae-1b48-b104-6a9ebaae8d1e} - {e1d8eaab-e9a6-401b-84b1-ea67d9ebc383} - C:\WINDOWS\system32\nnpahg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [lphcvacj0eg4n] C:\WINDOWS\system32\lphcvacj0eg4n.exe
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SBAMTray] C:\Program Files\Sunbelt Software\CounterSpy\SBAMTray.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [BBB.exe] C:\PROGRA~1\INTERM~1\BELLE'~1\BBB-dm.exe /r
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=b3f21d88-816d-4edb-a77c-7550601b57c3
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/file ... _en_US.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.1.0.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://zone.msn.com/bingame/dsh2/defaul ... 0.0.68.cab
O16 - DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} (Sandlot Loader Control) - http://www.shockwave.com/content/barnya ... nstall.cab
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} (UnoCtrl Class) - http://zone.msn.com/bingame/zpagames/GA ... b60096.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://zone.msn.com/bingame/fotg/defaul ... 0.0.37.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/cnma/default/ct.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.shockwave.com/content/bonnie ... er_v10.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL pmsank.dll C:\WINDOWS\system32\gasarina.dll nnpahg.dll c:\windows\system32\bomiwire.dll
O20 - Winlogon Notify: nnnklIYQ - nnnklIYQ.dll (file missing)
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\bomiwire.dll (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: CounterSpy Antispyware (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBAMSvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 13336 bytes
felynncia
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Posts: 14
Joined: February 2nd, 2009, 12:04 am
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Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby dan12 » February 2nd, 2009, 3:50 am

welcome to malwareremoval forums

My name is Dan, and I will be helping you to remove any infection(s) that you may have.

Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Installed Programs

Please could you give me a list of the programs that are installed.
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 2nd, 2009, 5:03 am

Thank you very much. Below is the information that you requested.


Adobe Flash Player 10 ActiveX
Adobe Flash Player 9 ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.0.8
Adobe Shockwave Player
America Online (Choose which version to remove)
AOL Coach Version 1.0(Build:20040229.1 en)
AOL Connectivity Services
AOLIcon
Barnyard Invasion Online
Broadcom Management Programs
BUM
Cake Mania (remove only)
Carrie the Caregiver (remove only)
CinemaTycoonCC
Comcast High-Speed Internet Install Wizard
Conexant HDA D110 MDC V.92 Modem
Corel Snapfire Plus
Creative Removable Disk Manager
Creative System Information
Creative ZEN V Series
Creatures 2
Dell Game Console
Dell Support 3.2.1
Desktop Doctor
Digital Content Portal
Digital Line Detect
Documentation & Support Launcher
EarthLink Setup Files
EducateU
ESPNMotion
Games, Music, & Photos Launcher
GemMaster Mystic
Get High Speed Internet!
Google Desktop
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Harry Potter and the Prisoner of Azkaban(TM)
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 10 (KB903157)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Intel(R) Graphics Media Accelerator Driver
Intel(R) PROSet/Wireless Software
Internet Service Offers Launcher
J2SE Runtime Environment 5.0 Update 6
Learn2 Player (Uninstall Only)
Lizardtech DjVu Control (autoinstall)
MATLAB 6.5.1
McAfee VirusScan Enterprise
mCore
mDrWiFi
MediaDirect
mHlpDell
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Outlook 2003 with Business Contact Manager Update
Microsoft Office Small Business Edition 2003
Microsoft Office XP Professional
Microsoft Plus! Digital Media Edition Installer
Microsoft Plus! Photo Story 2 LE
Microsoft Reader
Microsoft SQL Server Desktop Engine (MICROSOFTSMLBIZ)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Works
mIRC
mIWA
ML500 Automation Software
mLogView
mMHouse
Modem Helper
Mozilla Firefox (3.0.5)
mPfMgr
mPfWiz
mProSafe
mSSO
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
mWlsSafe
mWMI
mXML
mZConfig
Netflix Movie Viewer
NetWaiting
NetZeroInstallers
Olympus Digital Wave Player
Otto
OutlookAddinSetup
Paradise Pet Salon
Qualxserve Service Agreement
QuickField 5.5 Student
QuickSet
QuickTime
RealPlayer Basic
Sally's Salon
SearchAssist
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Sonic DLA
Sonic Encoders
Sonic MyDVD LE
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Spybot - Search & Destroy
Synaptics Pointing Device Driver
Update for Windows Media Player 10 (KB913800)
Update for Windows Media Player 10 (KB926251)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955839)
Update Rollup 2 for Windows XP Media Center Edition 2005
URL Assistant
Veoh Web Player Beta
VeohTV BETA
VideoLAN VLC media player 0.8.6d
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 10
Windows Media Player 10 Hotfix - KB895316
Windows Media Player 10 Hotfix [See EmeraldQFE2 for more information]
Windows Media Player 11
Windows Media Player 11
Windows XP Media Center Edition 2005 KB908246
Windows XP Media Center Edition 2005 KB925766
Windows XP Service Pack 3
WinRAR archiver
Xvid 1.1.3 final uninstall
Yahoo! Music Jukebox
ZENcast Organizer
felynncia
Active Member
 
Posts: 14
Joined: February 2nd, 2009, 12:04 am

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby dan12 » February 2nd, 2009, 5:30 am

Download ATF (Atribune Temp File) Cleaner© by Atribune to your desktop.

Double-click ATF Cleaner.exe to open it

Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Prefetch
Java Cache

*The other boxes are optional*
Then click the Empty Selected button.

If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.

Click Exit on the Main menu to close the program.

----------------------------------


Download and run Combofix
This tool is not a toy and not for everyday use.
ComboFix SHOULD NOT be used unless requested by a forum helper


Please download ComboFix from one of these locations:

Link 1
Link 2
Link 3

* IMPORTANT !!! Save ComboFix.exe to your Desktop

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
  • Double click on ComboFix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Image
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Image
Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply along with a fresh HijackThis log.

If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
----------------------------------------------
Post back:
Combofix report.
A new HijackThis log.
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 2nd, 2009, 2:22 pm

Below is the log from Combofix. Thank you.

ComboFix 09-02-01.01 - Felynncia Rainey 2009-02-02 11:56:11.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.290 [GMT -6:00]
Running from: c:\documents and settings\Felynncia Rainey\Desktop\ComboFix.exe
AV: McAfee VirusScan Enterprise *On-access scanning disabled* (Updated)
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Felynncia Rainey\Application Data\shcpacj0eg4n
c:\windows\IE4 Error Log.txt
c:\windows\system32\lugosuvu.dll
c:\windows\system32\nnpahg.dll
c:\windows\system32\zisepibu.dll
c:\windows\wiaserviv.log

.
((((((((((((((((((((((((( Files Created from 2009-01-02 to 2009-02-02 )))))))))))))))))))))))))))))))
.

2009-02-01 13:46 . 2008-09-12 11:12 69,168 --a------ c:\windows\system32\drivers\sbapifs.sys
2009-02-01 13:46 . 2008-09-12 11:12 13,360 --a------ c:\windows\system32\drivers\sbaphd.sys
2009-02-01 13:41 . 2009-02-01 13:41 <DIR> d-------- c:\documents and settings\Felynncia Rainey\Application Data\Sunbelt
2009-02-01 13:40 . 2009-02-01 13:40 <DIR> d-------- c:\program files\Sunbelt Software
2009-02-01 13:40 . 2009-02-01 13:40 <DIR> d-------- c:\documents and settings\All Users\Application Data\Sunbelt
2009-02-01 01:43 . 2009-02-01 10:31 <DIR> d-------- c:\documents and settings\Felynncia Rainey\.housecall6.6
2009-01-30 17:56 . 2009-02-02 00:37 <DIR> d-------- c:\program files\Spybot - Search & Destroy
2009-01-30 17:56 . 2009-02-02 11:38 <DIR> d-------- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2009-01-30 17:54 . 2009-01-30 17:54 22,085 --a------ c:\windows\system32\AAWService_2009_01_30_17_54_58.dmp
2009-01-30 14:45 . 2009-02-01 13:46 <DIR> d-------- C:\QUARANTINE
2009-01-30 14:35 . 2009-01-30 14:35 <DIR> d-------- c:\program files\Common Files\Cisco Systems
2009-01-30 14:35 . 2006-11-17 03:06 1,495,552 --a------ c:\windows\system32\epoPGPsdk.dll
2009-01-30 14:35 . 2006-11-30 08:50 168,776 --a------ c:\windows\system32\drivers\mfehidk.sys
2009-01-30 14:35 . 2006-11-30 08:50 72,264 --a------ c:\windows\system32\drivers\mfeavfk.sys
2009-01-30 14:35 . 2006-11-30 08:50 64,360 --a------ c:\windows\system32\drivers\mfeapfk.sys
2009-01-30 14:35 . 2006-11-30 08:50 52,136 --a------ c:\windows\system32\drivers\mfetdik.sys
2009-01-30 14:35 . 2006-11-30 08:50 34,152 --a------ c:\windows\system32\drivers\mfebopk.sys
2009-01-30 14:35 . 2006-11-17 03:06 280 --a------ c:\windows\system32\epoPGPsdk.dll.sig
2009-01-30 14:34 . 2009-01-30 14:35 <DIR> d-------- c:\program files\McAfee
2009-01-30 14:34 . 2009-01-30 14:34 <DIR> d-------- c:\program files\Common Files\McAfee
2009-01-30 08:39 . 2009-01-30 08:39 0 --a------ c:\windows\system32\AAWService_2009_01_30_08_39_20.dmp
2009-01-29 14:46 . 2009-01-29 14:46 <DIR> d-------- c:\program files\Olympus
2009-01-29 14:46 . 2005-07-30 21:00 114,688 --a------ c:\windows\system32\OdiOlDVR.dll
2009-01-29 14:46 . 2005-07-30 21:14 86,016 --a------ c:\windows\system32\STRDEVAPI.dll
2009-01-29 14:46 . 2003-06-13 17:49 73,728 --a------ c:\windows\system32\DW90USB.DLL
2009-01-29 14:46 . 2004-06-21 10:14 53,248 --a------ c:\windows\system32\OdiAPI.dll
2009-01-29 14:46 . 2001-04-09 19:17 39,096 --a------ c:\windows\system32\drivers\DW90USB.SYS
2009-01-29 14:44 . 2006-04-07 17:05 73,728 --a------ c:\windows\system32\VNUSB.dll
2009-01-29 14:44 . 2006-04-07 17:06 38,496 --a------ c:\windows\system32\drivers\VNUSB.sys
2009-01-28 14:48 . 2009-01-28 14:48 <DIR> d----c--- c:\windows\system32\DRVSTORE
2009-01-28 14:48 . 2009-01-28 14:47 64,160 --a------ c:\windows\system32\drivers\Lbd.sys
2009-01-14 13:59 . 2001-08-17 13:47 12,928 --a------ c:\windows\system32\drivers\Dot4Prt.sys
2009-01-14 13:59 . 2001-08-17 13:47 12,928 --a------ c:\windows\system32\dllcache\dot4prt.sys
2009-01-14 13:58 . 2008-04-13 13:39 206,976 --a------ c:\windows\system32\drivers\Dot4.sys
2009-01-14 13:58 . 2008-04-13 13:39 206,976 --a------ c:\windows\system32\dllcache\dot4.sys
2009-01-14 13:58 . 2001-08-17 13:47 23,808 --a------ c:\windows\system32\drivers\Dot4usb.sys
2009-01-14 13:58 . 2001-08-17 13:47 23,808 --a------ c:\windows\system32\dllcache\dot4usb.sys
2009-01-13 19:46 . 2009-01-13 19:46 <DIR> d-------- c:\documents and settings\Felynncia Rainey\Application Data\QuosaDDM
2009-01-07 23:57 . 2009-01-07 23:57 54,156 --ah----- c:\windows\QTFont.qfn
2009-01-07 23:57 . 2009-01-07 23:57 1,409 --a------ c:\windows\QTFont.for

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-02-02 08:59 --------- d--h--w c:\program files\eMule
2009-02-02 07:15 --------- d-----w c:\program files\Trend Micro
2009-01-31 22:46 --------- d-----w c:\program files\Lavasoft
2009-01-31 22:46 --------- d-----w c:\documents and settings\All Users\Application Data\Lavasoft
2009-01-30 20:35 --------- d-----w c:\documents and settings\All Users\Application Data\McAfee
2009-01-29 20:46 --------- d--h--w c:\program files\InstallShield Installation Information
2009-01-02 04:39 --------- d-----w c:\program files\Xvid
2009-01-02 04:39 --------- d-----w c:\program files\Windows Media Connect 2
2009-01-02 04:39 --------- d-----w c:\program files\RGB
2009-01-02 04:39 --------- d-----w c:\program files\NetWaiting
2008-12-21 15:25 --------- d-----w c:\program files\Veoh Networks
2008-12-16 21:01 76,480 ----a-w c:\documents and settings\Felynncia Rainey\Application Data\GDIPFONTCACHEV1.DAT
2008-12-11 10:57 333,952 ----a-w c:\windows\system32\drivers\srv.sys
2008-12-03 23:41 --------- d-----w c:\documents and settings\Felynncia Rainey\Application Data\Corel
2008-12-03 11:21 --------- d-----w c:\program files\Google
2008-08-20 21:34 32,768 --sha-w c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\MSHist012008082020080821\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ModemOnHold"="c:\program files\NetWaiting\netWaiting.exe" [2003-09-10 20480]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"CTSyncU.exe"="c:\program files\Creative\Sync Manager Unicode\CTSyncU.exe" [2006-04-28 692224]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-01-27 68856]
"VeohPlugin"="c:\program files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe" [2008-12-16 3528440]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-01-26 2144088]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"CheckNetworkConnection"="c:\program files\Support.com\providerComcast\desktopdoctor.exe" [2006-06-02 1286144]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2005-09-29 67584]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-12-13 98304]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-12-13 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-12-13 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-08 761947]
"IntelZeroConfig"="c:\program files\Intel\Wireless\bin\ZCfgSvc.exe" [2006-05-01 667718]
"IntelWireless"="c:\program files\Intel\Wireless\Bin\ifrmewrk.exe" [2006-05-01 602182]
"Dell QuickSet"="c:\program files\Dell\QuickSet\quickset.exe" [2006-08-03 1032192]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2006-11-30 236544]
"PCMService"="c:\program files\Dell\MediaDirect\PCMService.exe" [2007-05-02 184320]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2006-11-30 98304]
"tgcmd"="c:\program files\Support.com\bin\tgcmd.exe" [2007-03-07 1773568]
"ShStatEXE"="c:\program files\McAfee\VirusScan Enterprise\SHSTAT.EXE" [2006-11-30 112216]
"McAfeeUpdaterUI"="c:\program files\McAfee\Common Framework\UdaterUI.exe" [2006-11-17 136768]
"SBAMTray"="c:\program files\Sunbelt Software\CounterSpy\SBAMTray.exe" [2008-10-28 681256]
"SigmatelSysTrayApp"="stsystra.exe" [2006-03-24 c:\windows\stsystra.exe]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-09-23 29696]
Device Detector 3.lnk - c:\program files\Olympus\DeviceDetector\DevDtct2.exe [2009-01-29 118784]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2006-11-30 24576]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office10\OSA.EXE [2001-02-13 83360]
Service Manager.lnk - c:\program files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe [2005-05-03 81920]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SBAMSvc]
@="Service"

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"UpdatesDisableNotify"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\Dell\\MediaDirect\\PCMService.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Veoh Networks\\VeohWebPlayer\\veohwebplayer.exe"=
"c:\\WINDOWS\\system32\\wbem\\wmiprvse.exe"=
"c:\\Program Files\\McAfee\\Common Framework\\FrameworkService.exe"=
"c:\\WINDOWS\\system32\\taskmgr.exe"=
"c:\\WINDOWS\\system32\\dla\\tfswctrl.exe"=
"c:\\Program Files\\Intel\\Wireless\\Bin\\Dot1XCfg.exe"=

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\GloballyOpenPorts\List]
"3389:TCP"= 3389:TCP:@xpsp2res.dll,-22009

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2009-01-28 64160]
R1 sbaphd;sbaphd;c:\windows\system32\drivers\sbaphd.sys [2009-02-01 13360]
R2 SBAMSvc;CounterSpy Antispyware;c:\program files\Sunbelt Software\CounterSpy\SBAMSvc.exe [2008-10-28 886056]
R2 sbapifs;sbapifs;c:\windows\system32\drivers\sbapifs.sys [2009-02-01 69168]
S3 SBRE;SBRE;c:\windows\system32\drivers\SBREDrv.sys [2008-10-23 92464]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{361ac05d-0e0d-11da-9aa9-806d6172696f}]
\Shell\AutoRun\command - E:\setup.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{aaf31756-9888-11db-8434-00038a000015}]
\Shell\AutoRun\command - e:\jdsecure\Windows\JDSecure31.exe
.
Contents of the 'Scheduled Tasks' folder

2009-01-28 c:\windows\Tasks\Ad-Aware Update (Weekly).job
- c:\program files\Lavasoft\Ad-Aware\Ad-AwareAdmin.exe []

2009-02-01 c:\windows\Tasks\shutdown.job
- c:\windows\system32\tsshutdn.exe [2004-08-10 05:00]
.
- - - - ORPHANS REMOVED - - - -

BHO-{5c71d69d-3114-451d-b18e-d68a9e8530f6} - c:\windows\system32\tuzudago.dll
BHO-{935966D8-342E-43FE-83CD-A8C9B23769A1} - c:\windows\system32\oPiiIBss.dll
BHO-{e1d8eaab-e9a6-401b-84b1-ea67d9ebc383} - c:\windows\system32\nnpahg.dll
HKCU-Run-BBB.exe - c:\progra~1\INTERM~1\BELLE'~1\BBB-dm.exe
HKLM-Run-lphcvacj0eg4n - c:\windows\system32\lphcvacj0eg4n.exe
Notify-nnnklIYQ - nnnklIYQ.dll


.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.gmail.com/
mWindow Title = Windows Internet Explorer provided by Comcast
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office10\EXCEL.EXE/3000
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} - hxxp://www.shockwave.com/content/barnya ... nstall.cab
FF - ProfilePath - c:\documents and settings\Felynncia Rainey\Application Data\Mozilla\Firefox\Profiles\ddklzinr.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.gmail.com/
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Veoh Networks\Veoh\Plugins\noreg\NPVeohVersion.dll
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\Veoh Networks\VeohWebPlayer\npWebPlayerVideoPluginATL.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-02-02 12:07:42
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Intel\Wireless\Bin\EvtEng.exe
c:\program files\Intel\Wireless\Bin\S24EvMon.exe
c:\program files\Intel\Wireless\Bin\WLKEEPER.exe
c:\progra~1\COMMON~1\AOL\ACS\AOLacsd.exe
c:\windows\ehome\ehrecvr.exe
c:\windows\ehome\ehSched.exe
c:\program files\McAfee\Common Framework\FrameworkService.exe
c:\program files\McAfee\VirusScan Enterprise\VsTskMgr.exe
c:\program files\McAfee\Common Framework\naPrdMgr.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
c:\program files\Intel\Wireless\Bin\RegSrvc.exe
c:\windows\ehome\mcrdsvc.exe
c:\windows\system32\dllhost.exe
c:\windows\ehome\ehmsas.exe
c:\windows\system32\igfxsrvc.exe
c:\progra~1\Intel\Wireless\Bin\Dot1XCfg.exe
c:\program files\Google\Google Desktop Search\GoogleDesktopIndex.exe
c:\program files\McAfee\Common Framework\Mctray.exe
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2009-02-02 12:11:28 - machine was rebooted [Felynncia Rainey]
ComboFix-quarantined-files.txt 2009-02-02 18:11:23

Pre-Run: 33,849,954,304 bytes free
Post-Run: 34,724,524,032 bytes free

222 --- E O F --- 2009-01-15 08:19:18
felynncia
Active Member
 
Posts: 14
Joined: February 2nd, 2009, 12:04 am

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 2nd, 2009, 2:24 pm

Sorry. I forgot to include the Hijackthis log file. It is below. Thank you.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:23:41 PM, on 2/2/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBAMSvc.exe
C:\Program Files\Sunbelt Software\CounterSpy\SBAMTray.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE
C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe
C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gmail.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&cli ... bd=6061130
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan Enterprise\Scriptcl.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\MediaDirect\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [tgcmd] C:\Program Files\Support.com\bin\tgcmd.exe /server /startmonitor /deaf
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\McAfee\VirusScan Enterprise\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\McAfee\Common Framework\UdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [SBAMTray] C:\Program Files\Sunbelt Software\CounterSpy\SBAMTray.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [VeohPlugin] "C:\Program Files\Veoh Networks\VeohWebPlayer\veohwebplayer.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [CheckNetworkConnection] "C:\Program Files\Support.com\providerComcast\desktopdoctor.exe" /flow /flow=diagnosenetwork /trayclick=true /haveconfirmedwiring=true /haverenewed=true /haverestartedmodem=true /onrestart=true /havehealed=true /issuenumber=b3f21d88-816d-4edb-a77c-7550601b57c3
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Device Detector 3.lnk = C:\Program Files\Olympus\DeviceDetector\DevDtct2.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/file ... _en_US.cab
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlm.tools.akamai.com/dlmanager/v ... .2.1.0.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Fac ... loader.cab
O16 - DPF: {639658F3-B141-4D6B-B936-226F75A5EAC3} (CPlayFirstDinerDash2Control Object) - http://zone.msn.com/bingame/dsh2/defaul ... 0.0.68.cab
O16 - DPF: {7D731A83-6C80-4EA4-9646-5E06A0513274} (Sandlot Loader Control) - http://www.shockwave.com/content/barnya ... nstall.cab
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} (UnoCtrl Class) - http://zone.msn.com/bingame/zpagames/GA ... b60096.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {BAE1D8DF-0B35-47E3-A1E7-EEB3FF2ECD19} (CPlayFirstddfotgControl Object) - http://zone.msn.com/bingame/fotg/defaul ... 0.0.37.cab
O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://zone.msn.com/bingame/cnma/default/ct.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktopManager.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - McAfee, Inc. - C:\Program Files\McAfee\Common Framework\FrameworkService.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\Mcshield.exe
O23 - Service: McAfee Task Manager (McTaskManager) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan Enterprise\VsTskMgr.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: CounterSpy Antispyware (SBAMSvc) - Sunbelt Software - C:\Program Files\Sunbelt Software\CounterSpy\SBAMSvc.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

--
End of file - 11926 bytes
felynncia
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Posts: 14
Joined: February 2nd, 2009, 12:04 am

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby dan12 » February 2nd, 2009, 7:40 pm

I want to run a couple of additional scans.

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware and save to your desktop.
Pleased all is going ok, we still have a little to do.


  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:

    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked Except for the objects located in C:\System Volume Information, and click Remove Selected.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply

    Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.



Run Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.

Let me have the above reports
dan
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Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 3rd, 2009, 9:16 pm

Thank you for all your help. I have run the scans you requested, and the information is listed below. Also, I think the Veoh files (in the Malwarebytes scan) were wrongly identified as Trojan downloaders.


Malwarebytes' Anti-Malware 1.33
Database version: 1721
Windows 5.1.2600 Service Pack 3

2/3/2009 3:29:22 PM
mbam-log-2009-02-03 (15-29-22).txt

Scan type: Full Scan (C:\|)
Objects scanned: 166187
Time elapsed: 1 hour(s), 26 minute(s), 0 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Interface\{e4e3e0f8-cd30-4380-8ce9-b96904bdefca} (Adware.PopCap) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{fe8a736f-4124-4d9c-b4b1-3b12381efabe} (Adware.PopCap) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Felynncia Rainey\Desktop\Software\VeohWebPlayerSetup_eng.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\Program Files\Veoh Networks\VeohWebPlayer\uninst.exe (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP165\A0018479.dll (Trojan.Vundo) -> Not selected for removal.






--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Tuesday, February 3, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Tuesday, February 03, 2009 21:22:24
Records in database: 1741375
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 127655
Threat name: 3
Infected objects: 4
Suspicious objects: 0
Duration of the scan: 03:01:04


File name / Threat name / Threats count
C:\Documents and Settings\Felynncia Rainey\Desktop\Software\sysreset255.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 1
C:\sysreset\mirc.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 1
C:\WINDOWS\system32\svrhost.dll Infected: not-a-virus:AdWare.Win32.BHO.fy 1
C:\WINDOWS\system32\wmvploc.dll Infected: not-a-virus:AdWare.Win32.Navi 1

The selected area was scanned.
felynncia
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Posts: 14
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Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby dan12 » February 3rd, 2009, 9:22 pm

Do you use mirc?
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Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 6th, 2009, 2:53 pm

Sorry my reply is so late. I did not get an email indicating your post. I have used mirc, but I have not used it within the past six months.
felynncia
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Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby dan12 » February 6th, 2009, 5:55 pm

I note you also have "eMule" please take note of forum policy I gave earlier.

Download and Run OTMoveIt3

Download OTMoveIt3 by Old Timer and save it to your Desktop.
  • Double-click OTMoveIt3.exe. (Vista users, please right click on OTMoveit3.exe and select "Run as an Administrator")
  • Copy the lines in the codebox below.
Code: Select all
:Files
C:\Documents and Settings\Felynncia Rainey\Desktop\Software\sysreset255.exe 
C:\WINDOWS\system32\svrhost.dll 
C:\WINDOWS\system32\wmvploc.dll 
    

  • Return to OTMoveIt3, right click in the Paste Instructions for Items to be Moved window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar), and paste it in your next reply.
  • Close OTMoveIt3



: Malwarebytes' Anti-Malware :

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\\Documents and Settings\\Username\\Application Data\\Malwarebytes\\Malwarebytes' Anti-Malware\\Logs\\mbam-log-date (time).txt


Please go to Kaspersky website and perform an online antivirus scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply.

post the reports when done.
Thanks dan
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Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 7th, 2009, 10:59 pm

I took note of the forum rules and eMule had been removed before this process was started. I have checked the Add/Remove programs in the control panel, and eMule is no longer listed. I also checked the eMule folder and the application had been removed. I have no idea why it would show eMule still installed. I forgot about the mirc. I will remove that presently. The result of the scans you requested are displayed below. Thank you for all your help.


========== FILES ==========
C:\Documents and Settings\Felynncia Rainey\Desktop\Software\sysreset255.exe moved successfully.
C:\WINDOWS\system32\svrhost.dll NOT unregistered.
C:\WINDOWS\system32\svrhost.dll moved successfully.
C:\WINDOWS\system32\wmvploc.dll NOT unregistered.
C:\WINDOWS\system32\wmvploc.dll moved successfully.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 02062009_165221

Malwarebytes' Anti-Malware 1.33
Database version: 1736
Windows 5.1.2600 Service Pack 3

2/6/2009 7:02:31 PM
mbam-log-2009-02-06 (19-02-31).txt

Scan type: Full Scan (C:\|)
Objects scanned: 168481
Time elapsed: 2 hour(s), 3 minute(s), 15 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Saturday, February 7, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, February 07, 2009 23:01:24
Records in database: 1766336
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\

Scan statistics:
Files scanned: 128144
Threat name: 3
Infected objects: 3
Suspicious objects: 0
Duration of the scan: 03:21:40


File name / Threat name / Threats count
C:\_OTMoveIt\MovedFiles\02062009_165221\Documents and Settings\Felynncia Rainey\Desktop\Software\sysreset255.exe Infected: not-a-virus:Client-IRC.Win32.mIRC.621 1
C:\_OTMoveIt\MovedFiles\02062009_165221\WINDOWS\system32\svrhost.dll Infected: not-a-virus:AdWare.Win32.BHO.fy 1
C:\_OTMoveIt\MovedFiles\02062009_165221\WINDOWS\system32\wmvploc.dll Infected: not-a-virus:AdWare.Win32.Navi 1

The selected area was scanned.
felynncia
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Posts: 14
Joined: February 2nd, 2009, 12:04 am

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby dan12 » February 8th, 2009, 4:23 am

Ok, Items flagged are safe and will be dealt with when we clean the tools I've used up.
Can you let me know how things are at this moment in time with the pc?
dan
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Location: Leicestershire

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby felynncia » February 8th, 2009, 4:36 am

Everything seems fine with my computer. I am no longer getting the pop-ups. Thank you for all your help.

Felynncia
felynncia
Active Member
 
Posts: 14
Joined: February 2nd, 2009, 12:04 am

Re: Can't get rid of Pop-ups. Used 4 Differnt anti-spyware prog.

Unread postby dan12 » February 8th, 2009, 7:40 am

Time for some housekeeping
  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK
  • Image

---------------

Double click on OTCleanIt.exe. Click on CleanUp!.

You will receive a prompt that it needs to restart the computer to remove the files. Click Yes.

It will restart your computer automatically. If it doesn't, please restart your computer manually.

---------------

Download and Run JavaRa

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 11.


Update Adobe Reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version. Adobe Reader 9.
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Adobe 9 is a large program and if you prefer a smaller program you can get Foxit 3.0 instead from http://www.foxitsoftware.com/pdf/rd_intro.php

Post a fresh HJT log
Thanks dan
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