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Help please

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Help please

Unread postby rrpostal » January 28th, 2009, 7:20 am

Hi, generally when I get an infection like this it means It's time to upgrade my system and do a fresh install of windows, but I just started a new job and my yearly upgrade is a ways off. So if you wonderful people could help me rid my machine of the annoying ad pop-ups I'd be forever grateful. Thanks in advance for any help.
_________________________________________________________________________________________________
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:19:15 AM, on 1/28/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.20935)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
D:\Apps\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe
C:\WINDOWS\PixArt\PAC207\Monitor.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Ideazon\ZEngine\Zboard.exe
C:\WINDOWS\system32\RUNDLL32.EXE
D:\Apps\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDClock.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\LCDCountdown.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\Applets\G15NetSpeed\G15NetSpeed.exe
C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDSirReal.exe
D:\Apps\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\InterAct\Gaming Devices\JoyAct.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
D:\Apps\Nero\Nero Core\Nero BackItUp\NBService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
C:\WINDOWS\System32\svchost.exe
D:\Apps\HP\Digital Imaging\bin\hpqSTE08.exe
D:\Apps\HP\Digital Imaging\bin\hpqbam08.exe
D:\Apps\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\BitComet\BitComet.exe
C:\WINDOWS\system32\rundll32.exe
D:\Apps\Lavasoft\Ad-Aware\Ad-Aware.exe
C:\Documents and Settings\Admin\Desktop\HiJackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = https://login.live.com/ppsecure/sha1auth.srf?lc=1033
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - D:\Apps\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll
O2 - BHO: (no name) - {5C2199F7-389C-40C3-97B6-1349BA85091F} - C:\WINDOWS\system32\byXNfcaW.dll (file missing)
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {9B27B694-C010-4C79-8AFB-3A543D7F7254} - C:\WINDOWS\system32\vtUmNeef.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: (no name) - {d2b3c2f7-c61a-4a2f-a831-619e96cbf1cd} - C:\WINDOWS\system32\migisibi.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: {9a9e37d8-ad34-6568-3734-64595a2d8ccf} - {fcc8d2a5-9546-4373-8656-43da8d73e9a9} - C:\WINDOWS\system32\auigzo.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - D:\Apps\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Logitech\GamePanel Software\LCD Manager\LCDMon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Monitor] C:\WINDOWS\PixArt\PAC207\Monitor.exe
O4 - HKLM\..\Run: [Zboard] C:\Program Files\Ideazon\ZEngine\Zboard.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Ad-Watch] D:\Apps\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [CPMef1bf871] Rundll32.exe "c:\windows\system32\buyenayo.dll",a
O4 - HKLM\..\Run: [ec28cbed] rundll32.exe "C:\WINDOWS\system32\kakazolu.dll",b
O4 - HKLM\..\Run: [lulolilego] Rundll32.exe "C:\WINDOWS\system32\zuvifobi.dll",s
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [IndxStoreSvr_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe" ASO-616B5711-6DAE-4795-A05F-39A1E5104020
O4 - HKCU\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Apps\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: JoyAct.lnk = C:\Program Files\InterAct\Gaming Devices\JoyAct.exe
O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm
O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm
O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.2.2.28.dll/206 (file missing)
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - D:\Apps\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - AppInit_DLLs: acaptuser32.dll egfqkd.dll c:\windows\system32\buyenayo.dll,C:\WINDOWS\system32\duvapame.dll,C:\WINDOWS\system32\pumoloze.dll
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\buyenayo.dll
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - c:\windows\system32\buyenayo.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - D:\Apps\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - D:\Apps\Nero\Nero Core\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe (file missing)
O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\Admin\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: SureThing Labelflash service - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

--
End of file - 13460 bytes
rrpostal
Active Member
 
Posts: 3
Joined: January 28th, 2009, 7:03 am
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Re: Help please

Unread postby dan12 » January 28th, 2009, 12:47 pm

welcome to malwareremoval forums

My name is Dan, and I will be helping you to remove any infection(s) that you may have.

Please note! that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

Please observe these rules while we work:
  • Perform all actions in the order given.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Stick with it till you're given the all clear.
  • REMEMBER, ABSENCE OF SYMPTOMS DOES NOT MEAN THE INFECTION IS ALL GONE.
If you can do these things, everything should go smoothly.
  • Please note you'll need to have Administrator priviledges to perform the fixes. (XP accounts are Administrator by default)
  • Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

Unless informed of in advance, failure to post replies within 5 days will result in this thread being closed.


It may be helpful to you to print out or take a copy of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.


Installed Programs

Please could you give me a list of the programs that are installed.
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.

I'm presently looking over your log and hope not to be too long.
Will be back with you as soon as I can.
Thanks dan
User avatar
dan12
MRU Honors Grad Emeritus
 
Posts: 6123
Joined: March 30th, 2006, 3:22 am
Location: Leicestershire

Re: Help please

Unread postby rrpostal » January 28th, 2009, 1:25 pm

As you requested, thank you sir...


2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
32 Bit HP CIO Components Installer
7-Zip 4.47 beta
Acoustica CD/DVD Label Maker
Active@ Password Changer
Ad-Aware
Ad-Aware
Add or Remove Adobe Creative Suite 3 Master Collection
Adobe Acrobat 9 Pro Extended - English, Français, Deutsch
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Anchor Service CS3
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps
Adobe Color Common Settings
Adobe Color Common Settings
Adobe Default Language CS3
Adobe Device Central CS3
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit 2
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Help Viewer CS3
Adobe InDesign CS3
Adobe Linguistics CS3
Adobe PDF Library Files
Adobe Reader 8.1.2
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Setup
Adobe Type Support
Adobe Update Manager CS3
Adobe Version Cue CS3 Client
Adobe XMP Panels CS3
Age of Empires III
Age of Empires III - The Asian Dynasties
Age of Empires III - The WarChiefs
Age of Mythology
Age of Mythology - The Titans Expansion
AMD LCD Keyboard Applet
Anapod CopyGear (remove only)
Anapod Explorer (remove only)
AnyDVD
Apple Mobile Device Support
Apple Software Update
Ashampoo Burning Studio 7
BitComet 1.01
Bonjour
Bully Scholarship Edition
Bully Scholarship Edition
Call of Duty(R) - World at War(TM)
Call of Duty(R) 4 - Modern Warfare(TM)
Call of Duty(R) 4 - Modern Warfare(TM) 1.4 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.5 Multiplayer Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.6 Patch
Call of Duty(R) 4 - Modern Warfare(TM) 1.7 Patch
CCleaner (remove only)
CloneDVD2
Close Combat - Modern Tactics
Command & Conquer™ Red Alert™ 3
Company of Heroes
Company of Heroes - FAKEMSI
ConvertXtoDVD 3.1.0.18
Crysis WARHEAD(R)
Crysis WARHEAD(R)
DirectXInstallService
Disney Pirates of the Caribbean Online
Dragonshard
Dual-Core Optimizer
DVD Shrink 3.2
EA Download Manager
FairStars Audio Converter 1.70
Fallout 3
Far Cry
FEAR
FEAR Extraction Point
ffdshow [rev 2280] [2008-11-02]
FlatOut Ultimate Carnage
Gaming Devices
GPGNet
GRID
Half-Life 2: Lost Coast
Half-Life(R) 2
HijackThis 2.0.2
Hitman Blood Money
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
HP Customer Participation Program 10.0
HP Imaging Device Functions 10.0
HP Photosmart D5400 Printer Driver Software 10.0 Rel .3
HP Photosmart Essential 2.5
HP Smart Web Printing
HP Solution Center 10.0
HP Update
Independence War 2 - Edge of Chaos
IrfanView (remove only)
iTunes
Java(TM) 6 Update 6
Java(TM) 6 Update 7
K-Lite Mega Codec Pack 3.4.5
Left 4 Dead
LightScribe System Software 1.14.17.1
Logitech GamePanel Software 2.02
Magic ISO Maker v5.5 (build 0272)
Mass Effect
Medal of Honor Pacific Assault(tm)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 1.1 SP1 with KB886903 Hotfix
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0
Microsoft .NET Framework 3.0
Microsoft Bootvis
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Games for Windows - LIVE
Microsoft Games for Windows - LIVE Redistributable
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual J# 2.0 Redistributable Package
Mozilla Firefox (3.0.5)
Mozilla Thunderbird (2.0.0.6)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 6.0 Parser (KB933579)
MSXML4 Parser
My Animal Shelter
Nero 8
Nero 8 Micro v8.0.3.0
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rrpostal
Active Member
 
Posts: 3
Joined: January 28th, 2009, 7:03 am

Re: Help please

Unread postby dan12 » January 28th, 2009, 2:36 pm

Remove P2P programs - MalWare Removal has a policy on P2P programs installed:

Use of P2P (Person to Person) file sharing programs

We have noticed that most people seeking help from us are coming with infections contracted from the use of P2P programs.

Because of this, we felt we needed to change our policy on the use of P2P file sharing programs.
  • If your helper detects the presence of such programs on your computer he/she will ask you to remove them. We will withdraw our help should you not agree to their removal.

  • If we clean your computer of infection, and you return to us a short time later with an infection contracted by the use of P2P programmes, we will refuse our help.

We do not ask you to do this without reason.

P2P programs form a direct conduit onto your computer, their security measures are easily circumvented, and Malware writers are increasingly exploiting them to spread their wares onto your computer. Further to that, if your P2P programme is not configured correctly you may be sharing more files than you realise. There have been cases where people's Passwords, Address Books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured programme.

This article from InfoWorld illustrates perfectly the dangers of a poorly configured P2P program.
http://www.infoworld.com/article/07/09/06/Seattle-man-arrested-for-p-to-p-ID-theft_1.html

Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.

When you use them you are downloading software from an unknown source directly onto your computer, bypassing your Firewall and Anti-Virus software. Hardly surprising then that many of these Downloads are being targeted to carry infections.

We see no purpose in cleaning your machine if you use P2P programs, as it is pretty much certain that if you continue to use them then you will get infected again.


You have the following P2P program(s) installed:
BitComet

This is how you uninstall it/them:

  • Click Start
  • Go to Control Panel
  • Go to Add/Remove Programs
  • Find and click Remove for the following (if present):

    BitComet 1.01

Note: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.

Punkbuster warning

I see you have Punkbuster installed. This is spyware. Punkbuster can take control over various aspects of your computer, and some gaming tools not unlike Punkbuster also hinder their removals. By the definition we handle here, Punkbuster is actual spyware. Therefore, I now ask you to decide the following:
  • Either we try to leave Punkbuster alone but there is no guarantee a spyware component doesn't 'accidentally' get taken out; so Punkbuster might break. This will, of course, also break your ability to play games using Punkbuster enabled servers.
  • Or we can just remove Punkbuster. You can reinstall it afterwards if you wish, but please keep in mind that it is spyware.
  • Another option is to not clean this computer at all. This ensures Punkbuster will continue to function.
Please let me know what you would like to do.

-------------------------

You aren't running Anti Virus Software

Anti-virus software are programs that detect, cleanse, and erase harmful virus files on a computer, Web server, or network.
Unchecked, virus files can unintentionally be forwarded to others, including trading partners and thereby spreading infection. Because new viruses regularly emerge, anti-virus software should be updated frequently. Anti-virus software can scan the computer memory and disk drives for malicious code. They can alert the user if a virus is present, and will clean, delete (or quarantine) infected files or directories. Please download a free anti-virus software from one these excellent vendors NOW:

1) Antivir PersonalEditionClassic
-Free anti-virus software for Windows.
-Detects and removes more than 50,000 viruses. Free support.
2) avast! 4 Home Edition
-Anti-virus program for Windows.
-The home edition is freeware for noncommercial users.
3) AVG Anti-Virus Free Edition
-Free edition of the AVG anti-virus program for Windows.


There is no sign of a Third Party Firewall installed on your system also.
As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

There are several possible reasons for the Firewall not showing.
  1. You are using Windows Firewall. This is not recommended as it will only stop incoming material. It permits all outgoing traffic.
  2. You are using a hardware firewall. It should be complemented with a Third Party Software Firewall
  3. You have a firewall, but you disabled it. Please re-enable it.
  4. You don't have a firewall at all.

If you don't have a third party firewall, please get ONE firewall and install it. Restart the computer for changes to take effect.

Online Armor
Comodo Personal Firewall

Please post back a new HijackThis log after installing the firewall.
User avatar
dan12
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Posts: 6123
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Location: Leicestershire

Re: Help please

Unread postby rrpostal » January 28th, 2009, 3:15 pm

I'm sorry to waste your time. I didn't see the anti-file sharing mantra anywhere in the rules and regs? If I missed it I apologize. while I would guess most problems come from P2P files, I could also assume that people who don't turn their PCs on will suffer less malware. what I mean is if I can't use the PC, then there would never be the need to fix it. I really appreciate what you do and how you help people, but honestly just tell you won't help before you ask me to change what I do with my computer. I'm sorry to have bothered you...
rrpostal
Active Member
 
Posts: 3
Joined: January 28th, 2009, 7:03 am

Re: Help please

Unread postby NonSuch » January 28th, 2009, 8:47 pm

rrpostal wrote:I'm sorry to waste your time. I didn't see the anti-file sharing mantra anywhere in the rules and regs? If I missed it I apologize. while I would guess most problems come from P2P files, I could also assume that people who don't turn their PCs on will suffer less malware. what I mean is if I can't use the PC, then there would never be the need to fix it. I really appreciate what you do and how you help people, but honestly just tell you won't help before you ask me to change what I do with my computer. I'm sorry to have bothered you...


There's no need to apologize but, yes, you evidently missed the "sticky post" at the beginning of this forum, aptly titled "P2P (peer to peer) file sharing programmes must be removed" that explicitly explains this site's stance regarding P2P software:

viewtopic.php?f=11&t=33112

To put it succinctly, you are free to use any software you choose to use and we are free to refuse service to those whose habits we believe make it inevitable that their system will soon be reinfected.

As your preference is to keep the P2P software installed on your system, we are unable to assist you; therefore, this topic is now closed.

You can help support this site from this link :
Donations For Malware Removal
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NonSuch
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