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google results redirected and anti spyware will not run

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Re: google results redirected and anti spyware will not run

Unread postby drippykid » February 3rd, 2009, 1:34 am

that is gmer.exe and the zip file it came in, i changed the name to hiding.exe so it would run.
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Re: google results redirected and anti spyware will not run

Unread postby Rodav » February 3rd, 2009, 4:30 pm

Lol..I forgot I asked you to rename Gmer, anyway you can delete it now, it's served its purpose.

Just a word of warning before finishing up, your use of file sharing programs probably got you infected in the first place, a huge amount of programs shared on these networks are malware so I suggest you remove any that you downloaded. Also as the infection identified earlier allowed someone remote access, settings may have been changed that I can't see that may allow your computer to become compromised again. So I suggest if you do become infected again that you reformat and reinstall your OS as it might keep getting reinfected if you don't.


Step 1:
You will need to disable TeaTimer and Adwatch before this step
  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    O2 - BHO: (no name) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - (no file)
    O2 - BHO: (no name) - {598F4775-6FB6-477B-9842-E0426824E077} - (no file)
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)


  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application and Restart your computer.



If you still feel you are having any issues please let me know now, otherwise proceed with the following step:

Step 2:
The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK:

ComboFix /u


================================================


Your logs are now clean. :D :D

Please take the time to tell us what you would like to be done about the people who are behind all the problems you have had. We can only get something done about this if the people that we help, like you, are prepared to complain. We have a dedicated forum for collecting these complaints Malware Complaints, you need to be registered to post as unfortunately we were hit with too many spam posting to allow guest posting to continue just find your country room and register your complaint.

Below are some steps to follow in order to dramatically lower the chances of reinfection
You may have already implemented some of the steps below, however you can follow any steps that you have not already implemented
  • Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
    Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
    Go here to check for & install updates to Microsoft applications
    Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install
  • Keep your non-Microsoft applications updated as well
    Microsoft isn't the only company whose products can contain security vulnerabilities, to check for other vulnerable programs running on your PC that are in need of an update, you can use the Secunia Software Inspector - I suggest that you run it at least once a month
  • Make Internet Explorer more secure
    Click Start > Run
    Type Inetcpl.cpl & click OK
    Click on the Security tab
    Click Reset all zones to default level
    Make sure the Internet Zone is selected & Click Custom level
    In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
    Next Click OK, then Apply button and then OK to exit the Internet Properties page.
  • Install a Hosts File
    I recommend MVPS Hosts File
    Every version of windows includes a hosts file as part of them. A hosts file is a bit like a phone book, it points to the actual numeric address (i.e. the IP address) from the human friendly name of a website. This feature can be used to block malicious websites
    On some PCs, having a custom HOSTS file installed can cause a significant slowdown. Following these instructions should resolve the issue
    • Click Start > Run
    • Type services.msc & click OK
    • In the list, find the service called DNS Client & double click on it.
    • On the dropdown box, change the setting from automatic to manual.
    • Click OK & then close the Services window
    For a more detailed explanation of the HOSTS file, click here
  • Download and install the free version of WinPatrol. This program protects your computer in a variety of ways and will work well with your existing security software. Have a look at this tutorial to help you get started with the program. If you want to help the developer of the program and get more information about what the programs that you see in Winpatrol please check out Winpatrol Plus. It does not need a new download.
  • The last and most important thing I can tell you is UPDATE, UPDATE, UPDATE.
    If you don't update your security programs (Antivirus, Antispyware, even Windows) then you are at risk.
    Malware changes on a day to day basis. You should update every week at the very least.

Miekiemoes an expert in malware removal has a fantastic article on how to prevent Malware for further tips, it's well worth a read. http://users.telenet.be/bluepatchy/miek ... ntion.html

Please reply to this topic one more time so I know you have read through it or with any questions you may have.
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Re: google results redirected and anti spyware will not run

Unread postby drippykid » February 7th, 2009, 11:12 pm

thanks for your help.

my computer seems to be running better. it's a bit slow at times, but i think that is due to all of the anti malware running vs. one out of date copy of avg and tea timer.

right now i have ad-aware, zone alarm, spybot sd resident, and avast running. are any of these programs redundant, or do you know of any alternate programs that require less cpu?
drippykid
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Posts: 10
Joined: January 24th, 2009, 1:09 pm

Re: google results redirected and anti spyware will not run

Unread postby Rodav » February 8th, 2009, 5:42 pm

They are decent programs but I don't have any of them installed so I can't comment on whether they slow a system down or not. As I mentioned in my previous post a hosts file should be a must, if you were to use Winpatrol along regular scans with Malwarebytes would be reasonable protection along with your firewall and antivirus. This is also a good tutorial for what to do if your computer is slow: http://www.malwareremoval.com/tutorials ... slowly.php

To be honest it's relatively easy to stay free from malware, avoid P2P programs, cracks, keygens or any illegal files. Don't blindly click links or open unknown files and stay out of the darkest depths of the internet. If you can do this along with keeping your OS, antivirus and other applications updated you will not necessarily need to have numerous security programs installed
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Re: google results redirected and anti spyware will not run

Unread postby Elrond » February 10th, 2009, 10:21 pm

drippykid this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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