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Hijack this help

Unread postby magpie_67 » January 18th, 2009, 10:31 pm

Hello

I would appreciate some assistance with my pc which is running Windows XP.

Over the past week I have had the following problems:

AVG ( free ) wont update
Internet is slow
Google searches redirecting
More data being sent than received

I have downloaded hijack this in anticipation of using this forum for assistance and it would not run/install. I have just restarted the computer in safe mode in an attempt to run hijack this however this still doesn't work.

Can anyone assist me please. Once I can get hijack this to work I can post the results here to get further help.

Many thanks
magpie_67
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Re: Hijack this help

Unread postby NonSuch » January 19th, 2009, 2:00 am

We understand that you are having difficulty running certain programs, including HijackThis. However, in order for us to help you it is necessary that you provide us with a HijackThis log, and it is possible you may be able to trick the malware into letting you do this. First, download HijackThis to a clean computer, then rename it from HijackThis.exe to any other name you want, using an .exe extension, for example... YourLastName.exe. Once you have done that, burn it to a CD (preferable to using a flash drive that may easily become infected) then transfer the renamed file to the infected computer and run a scan, then start a new topic and include your HijackThis log.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here, just be certain to rename HijackThis: >Guideline for posting your HijackThis log<
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