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jessie`s own pc ( now trying yo sort that aswell )

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jessie`s own pc ( now trying yo sort that aswell )

Unread postby jessie xxx » September 11th, 2005, 4:02 pm

Hi all,

Before i post my own log i must say a big thankyou to `woody` who helped me sort out an elderly ladys pc which was infected.

After reading all the advise woody gave me i decided to install HJT myself and to see whats hiding on my pc

Well here goes -

Logfile of HijackThis v1.99.1
Scan saved at 21:00:03, on 11/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe
C:\Program Files\Ashampoo\Ashampoo UnInstaller Platinum Suite\UIWatcher.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\LeechGet 2004\LeechGet.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 7\SnagItBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 7\SnagItIEAddin.dll
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [KAVPersonal50] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro\kav.exe" /minimize
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\Program Files\Panicware\Pop-Up Stopper Professional\PopUpStopperProfessional.exe"
O4 - HKCU\..\Run: [UIWatcher] C:\Program Files\Ashampoo\Ashampoo UnInstaller Platinum Suite\UIWatcher.exe
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Download using LeechGet - file://C:\Program Files\LeechGet 2004\\AddUrl.html
O8 - Extra context menu item: Download using LeechGet Wizard - file://C:\Program Files\LeechGet 2004\\Wizard.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Parse with LeechGet - file://C:\Program Files\LeechGet 2004\\Parser.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004 ... scan53.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish.co.uk/SnapfishUKUpload.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (ASquaredScanForm Element) - http://www.windowsecurity.com/trojanscan/axscan.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/se ... loader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D30E1D79-C598-4E65-B6A7-D32036386EA6}: NameServer =
O18 - Protocol: stibo - {FFAD3420-6D61-44F6-BA25-293F17152D79} - C:\Program Files\Common Files\Stibo\RS_ProtocolHandler.dll
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: kavsvc - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus Personal Pro\kavsvc.exe

Anyone interested in looking over this log for me ? I promise that i will reply at least each day and do exactly what you say until the end.


jes x
jessie xxx
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Posts: 8
Joined: September 8th, 2005, 5:31 pm
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Unread postby Woody_J » September 11th, 2005, 9:44 pm

Hello again jes,

I am looking into your log, and I will be back with you as soon as possible!


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Posts: 234
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Unread postby jessie xxx » September 12th, 2005, 12:16 pm

look forward to hearing from you

jes x
jessie xxx
Active Member
Posts: 8
Joined: September 8th, 2005, 5:31 pm

Unread postby Woody_J » September 13th, 2005, 12:44 am

Hi jessie,

I don’t see much in your log that suggests any big problems.

Couple of lines you could Fix using HJT (just to tidy things up a bit) is:
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 –k

There are a few optional things you can do:

Are you aware of FlashGet?
When you startup FlashGet, it'll contact several Cydoor servers to download latest advertisements.

You can check out info about Cydoor here: http://en.wikipedia.org/wiki/Cydoor

You should be able to uninstall this via Add/Remove Programs
and then Fix the following lines with HJT:
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\System32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\WINDOWS\System32\shdocvw.dll

Are you happy with Incredimail?
You should be able to uninstall this via Add/Remove Programs
and then Fix the following lines with HJT:
    O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm

You are, or seem to be clean. I can suggest the following that may help you
stay that way!

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
Change the allow paste operations via script to Disable
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

  • Download Adaware
    Adaware is a free program. It scans for known spyware on your computer. These scans should be run at least once every two weeks. For more information, see this tutorial
    The program is available for download here
  • Download Spybot
    Spybot is a scanner like adaware. It scans for spyware and other malicious programs. It is important to have both Adaware and Spybot on your computer because each program provides unique detection and pretection measures. Spybot has preventitive tools that stop programs from even installing on your computer.
    To see how to set this up as well as more spybot features, see here
    Spybot can be downloaded at this location
  • Download SpywareBlaster
    Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes "kill bits" in the registry, so that certain activex controls can't install.
    If you don't know what activex controls are, see here
    You can download SpywareBlaster here here
  • Download iespyad
    It puts many bad webpages on your restricted zones list. This means that you can still view the "bad" webpages, but the webpages cannot do certain things (such as use javascripts and cookies).
    If you need help understanding how it works, there is a tutorial here
    Download it here

  • Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
    Computer Safety On line - List of free Anti virus programs
  • Update your Anti Virus Software - It is imperative that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here to choose one
  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this webpage out.
    See here to choose one

Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Run the spybot and adaware regularly. (Once or twice a week minimum.)
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Have a great day,

(Parts of all clean speech courtesy of Chris RLG and wng_z3r0)
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Posts: 234
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Unread postby jessie xxx » September 13th, 2005, 1:18 pm

Thanks for your help.

I will give all of the above a go. Trying to decide whether to rid of Incredimail ??!!

thanks again

jes x
jessie xxx
Active Member
Posts: 8
Joined: September 8th, 2005, 5:31 pm

Unread postby NonSuch » September 21st, 2005, 3:06 pm

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