I am doing this for a not so computer literate uncle.
I have used the forum before for my own PC so I am famaliar with quite a few of the basic instructions.
As far as I can tell the symptoms are:
PC Freezes after boot after it displays a pop up message which is obviusly a pornographic pop up,
it also freezes in safe mode after boot.
In safe mode I can bring up the Task Manager(Ctrl+Alt+Del) and start a new explorer task which then closes after about 10 seconds.
Any Help is much appreciated.
Thank You
P.S I believe my uncle used limewire at some point, I have not been able to acces the control panel to remove it at this point.
Here it isLogfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:22:39 a.m., on 2/01/2002
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Safe mode
Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\system32\taskmgr.exe
F:\WINDOWS\system32\cmd.exe
F:\Documents and Settings\Gerard\Desktop\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://resultsmaster.com/SmartOffers/Se ... ftPane.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - Default URLSearchHook is missing
O3 - Toolbar: Webshots Toolbar - {C17590D2-ECB4-4b15-8820-F58798DCC118} - F:\Program Files\Webshots\WSToolbar4IE.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar3.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - F:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - F:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [RemoteControl] "F:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] F:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "F:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [NeroFilterCheck] F:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Google Desktop Search] "F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [EnvyHFCPL] F:\Program Files\Envy24\EnMixCPL.exe
O4 - HKLM\..\Run: [DXM6Patch_981116] F:\WINDOWS\p_981116.exe /Q:A
O4 - HKLM\..\Run: [LVComs] F:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
O4 - HKLM\..\Run: [iTunesHelper] "F:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "F:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [WinZip E-Mail Companion OEAPI] "F:\Program Files\WinZip E-Mail Companion\loadwzco.exe"
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "F:\Program Files\Alcatel\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [AVG8_TRAY] F:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "F:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Windows Logon Applicationedc] F:\Documents and Settings\Gerard\winlogon.exe
O4 - HKLM\..\Run: [NVIDIA nView] F:\Documents and Settings\Gerard\nview.exe
O4 - HKCU\..\Run: [CTFMON.EXE] F:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] F:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] F:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] F:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = F:\Program Files\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - F:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - F:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - F:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: f:\windows\system32\nwprovau.dll
O16 - DPF: {2E12FB00-546B-4EE3-9CC2-057BF02E1C17} (Webshots Multiple Media Uploader - Container) - http://community.webshots.com/html/atx/wsaxcontrol.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - F:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {69FD62B1-0216-4C31-8D55-840ED86B7C8F} - http://installs.hotbar.com/installs/hot ... hotbar.cab
O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/ins ... utions.cab
O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/S ... anager.ocx
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - F:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - F:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: F:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL,avgrsstx.dll F:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - F:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Bonjour Service - Apple Inc. - F:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - F:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - F:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - F:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - F:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Pml Driver HPZ12 - HP - F:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Registry Helper Service - SafeApp Software, LLC - F:\Program Files\Registry Helper\RegistryHelperService.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - F:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - F:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - F:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
--
End of file - 7184 bytes
