Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

brouser hijacked

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: brouser hijacked

Unread postby MikeSwim07 » January 16th, 2009, 10:04 am

Upload a File to Virustotal

Please visit Virustotal
  • Click the Browse... button
  • Navigate to the file C:\WINDOWS\system32\drivers\Icon.exe
  • Click the Open button
  • Click the Send button
  • Copy and paste the results back here please.
MikeSwim07
Regular Member
 
Posts: 4215
Joined: August 27th, 2007, 9:44 am
Location: Gone
Advertisement
Register to Remove

Re: brouser hijacked

Unread postby Lump » January 16th, 2009, 10:52 am

MD5: 851ff453f9f892ff532770ddccd2b422
First received: 11.19.2007 22:58:57 (CET)
Date: 11.19.2007 22:58:57 (CET) [>423D]
Results: 1/32
Permalink: analisis/a9062e215334f1044fd4a735d7e8d005
Lump
Active Member
 
Posts: 13
Joined: January 4th, 2009, 8:56 am

Re: brouser hijacked

Unread postby MikeSwim07 » January 17th, 2009, 12:19 pm

Run OTMoveIt3
  • Double-click on OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below.
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
    Code: Select all
    :files
    C:\WINDOWS\system32\msqpdxxsmnswqq.dll
    
  • Return to OTMoveIt3, right click in the Paste Instructions for Items to be Moved window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes.
  • If you are not asked to reboot close OTMoveIt3.
  • A log C:\_OTMoveIt\MovedFiles\mmddyyyy_hhmmss.log will be created (where mmddyyyy_hhmmss are numbers giving date and time the log was created).

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware and save to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to:

    Update Malwarebytes' Anti-Malware
    Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform Full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please copy and paste the log back into your next reply

    Note:
  • The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
  • Or via the Logs tab when Malwarebytes' Anti-Malware is started.

Please post the OTMoveIt3 log and the Malwarebyte's Log.
MikeSwim07
Regular Member
 
Posts: 4215
Joined: August 27th, 2007, 9:44 am
Location: Gone

Re: brouser hijacked

Unread postby Lump » January 17th, 2009, 3:56 pm

========== FILES ==========
DllUnregisterServer procedure not found in C:\WINDOWS\system32\msqpdxxsmnswqq.dll
C:\WINDOWS\system32\msqpdxxsmnswqq.dll NOT unregistered.
C:\WINDOWS\system32\msqpdxxsmnswqq.dll moved successfully.

OTMoveIt3 by OldTimer - Version 1.0.8.0 log created on 01172009_194736


Malwarebytes' Anti-Malware 1.33
Database version: 1663
Windows 5.1.2600 Service Pack 3

17/01/2009 19:55:31
mbam-log-2009-01-17 (19-55-31).txt

Scan type: Quick Scan
Objects scanned: 48271
Time elapsed: 5 minute(s), 3 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
Lump
Active Member
 
Posts: 13
Joined: January 4th, 2009, 8:56 am

Re: brouser hijacked

Unread postby MikeSwim07 » January 18th, 2009, 8:59 am

How is everything running now?

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version. Adobe Reader 9.
You can download it from http://www.adobe.com/products/acrobat/readstep2.html
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Adobe 9 is a large program and if you prefer a smaller program you can get Foxit 3.0 instead from http://www.foxitsoftware.com/pdf/rd_intro.php

Run Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply.

Please post the Kaspersky log on your next reply.
MikeSwim07
Regular Member
 
Posts: 4215
Joined: August 27th, 2007, 9:44 am
Location: Gone

Re: brouser hijacked

Unread postby Lump » January 18th, 2009, 3:54 pm

downloaded the first and run it, and from the scan this was the only file,

C:\_OTMoveIt\MovedFiles\01172009_194736\WINDOWS\system32\msqpdxxsmnswqq.dll

and yes running very well now :)
Lump
Active Member
 
Posts: 13
Joined: January 4th, 2009, 8:56 am

Re: brouser hijacked

Unread postby MikeSwim07 » January 19th, 2009, 8:34 am

This is my normal post for when you are clear - which you now are - or seem to be.
Please advise of any problems you still have. If you think you're clean please give one more reply so that I can archive this topic.

Now that you are clean, I have some tips & tricks for you to keep your computer clean and secure. The first few (like removing dangerous tools and Windows Update) have to be done, the others are optional.

It may seem like your system will be too much protected with all these things installed, but a lot of programs aren't running always on the background so don't slow down your computer. Please take a look at the following things:

    Delete Harmful tools with OTMoveIt3

    • Start OTMoveIt.exe
    • Click on CleanUp!
    • A list of tools will be downloaded from the internet
    • When a box pops up click Yes
  • You may delete any logs that any of the tools produced. Please also delete RSIT.exe and the RSIT folder (C:\RSIT). I recommend that you keep Malwarebyte's Anti Malware and scan with it regularly.

  • Clear Old System Restore Points
    • Turn System Restore off
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Check Turn off System Restore.
    • Click Apply, and then click OK.
    • Turn System Restore on
    • On the Desktop, right click on the My Computer icon.
    • Click Properties.
    • Click the System Restore tab.
    • Uncheck *Turn off System Restore*.
    • Click Apply, and then click OK.
    Note: only do this once,and not on a regular basis
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialise and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
  • Visit Microsoft's Update Site Frequently - It is important that you visit http://update.microsoft.com/ regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install WinPatrol - As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge. You can download it from this website:
    WinPatrol
    The developer is a well-known man in the MalWare Removal business. If you really like WinPatrol think about upgrading to the PLUS version. It will give you additional features and you will only have to pay once, for your whole malware-free life.
  • Install MVPS HOSTS - This custom hosts file effectively blocks a wide range of unwanted ads, banners, 3rd party Cookies, 3rd party page counters, web bugs, and many hijackers.
    For information on how to download and install, please read this tutorial here:
    WinHelp2002
    Note: Be sure to follow the instructions to disable the DNS Client service before installing a custom hosts file.
  • Use an alternative Internet Browser - Many of the exploits are directed to users of Internet Explorer. Although every browser gets exploited by malware, certain programs are exploited not as much. It is important that you keep your browser up-to-date. Try using a different browser instead:
    Firefox
    Opera
  • Bookmark general cleanup links - It could be that your computer is becoming slower and slower. This is not always the cause of malware. Most of the times it's malware when you're computer is suddenly getting slow or doing strange. When the slowdown increases slowly check (so now bookmark) these links for tips & tricks:
    Help! My computer is slow
  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically.

>> Here << you can see how you can help us.
MikeSwim07
Regular Member
 
Posts: 4215
Joined: August 27th, 2007, 9:44 am
Location: Gone

Re: brouser hijacked

Unread postby Lump » January 19th, 2009, 1:43 pm

fantastic, and many thanks for your help, very much appicated. i will book mark this page and keep coming back to it to keep my laptop clean. great site :D
Lump
Active Member
 
Posts: 13
Joined: January 4th, 2009, 8:56 am

Re: brouser hijacked

Unread postby Elrond » January 22nd, 2009, 7:03 am

As this issue is resolved, this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Elrond
Admin/Teacher Emeritus
 
Posts: 8818
Joined: February 17th, 2005, 9:14 pm
Location: Jerusalem
Advertisement
Register to Remove

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 30 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware