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Really strange problem

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Really strange problem

Unread postby neclas » December 30th, 2008, 5:28 am

Hi everybody, this is my first post on this forum which I have reached from the HijackThis program downloaded from TrenMicro.

The reason for downloading and scanning my computer which HijackThis is that eventually I have some strange problems with my PC. I have Panda 2008 installed, licensed and updated and I passed some spyaware/malware detection programs such as Adaware or TuneUp Utilities, and they say everything is OK.

But the fact is that I still have the following problems:

- Sometimes, unexpectly the cumputer turns off with no previous advice, the same way as if it has been suddenly disconnected the power cable. This could happen any time indepently wath I´m doing with my PC, but usually with Internet Explorer Opened. Moreover, it also happens everytime I run the spybot software to detect and correct malware/spyware problems, when it takes some time running, suddenly the computer turns off.

- The second problem is even more strange than the first one. I have some personal certificates installed on my Internet Explorer, and then suddenly one day the disappeared from the configuration. I reinstalled then but with the option to get an advice when the certificate will be used and I realized that, without entering on a site that requires certificate autorization, the pop-up window requesting the autorization to use the certificate, appeared. And If I allow to use, it disappears from the configuration. Morever, the pop-up windows sometimes appeared without Internet Explorer opened. I also installed the certificates on my Firefox and with this navigator I have no problem ¿?¿?

Here I post the HijackThis Log to see if there is someting strange I should "kill" from my PC.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:35, on 30/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
C:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\PsCtrls.exe
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\pavsrv51.exe
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\AVENGINE.EXE
c:\archivos de programa\panda security\panda internet security 2008\firewall\PSHOST.EXE
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\PsImSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\Archivos de programa\QuickTime\qttask.exe
C:\Archivos de programa\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMBgMonitor.exe
C:\Archivos de programa\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Archivos de programa\Ares\Ares.exe
C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMIndexStoreSvr.exe
C:\Archivos de programa\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP3LAK.EXE
C:\WINDOWS\SYSTEM32\SPOOL\DRIVERS\W32X86\3\CAP3SWK.EXE
C:\Archivos de programa\Okidata\Utilidad OKI LPR\okilpr.exe
C:\ARCHIV~1\MAGENTIC\bin\MgApp.exe
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\SRVLOAD.EXE
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\WebProxy.exe
C:\Archivos de programa\Microsoft Office\Office12\OUTLOOK.EXE
C:\Archivos de programa\Panda Security\Panda Internet Security 2008\PavBckPT.exe
C:\Archivos de programa\Internet Explorer\iexplore.exe
C:\Archivos de programa\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.adkiero.es/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Vínculos
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\twext.exe,
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Windows Live Aplicación auxiliar de inicio de sesión - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Archivos de programa\Archivos comunes\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\archivos de programa\google\googletoolbar4.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Archivos de programa\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Archivos de programa\Windows Live Toolbar\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\archivos de programa\google\googletoolbar4.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Archivos de programa\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Archivos de programa\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Archivos de programa\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [CAP3ON] C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP3ONN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Archivos de programa\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Archivos de programa\Archivos comunes\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Archivos de programa\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Archivos de programa\Panda Security\Panda Internet Security 2008\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [SCANINICIO] "C:\Archivos de programa\Panda Security\Panda Internet Security 2008\Inicio.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Archivos de programa\Archivos comunes\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [swg] C:\Archivos de programa\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Magentic] C:\ARCHIV~1\MAGENTIC\bin\Magentic.exe /c
O4 - HKCU\..\Run: [ares] "C:\Archivos de programa\Ares\Ares.exe" -h
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVICIO LOCAL')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Servicio de red')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Archivos de programa\Archivos comunes\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Catalyst System Tray.lnk = C:\Archivos de programa\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: Ralink Wireless Utility.lnk = C:\Archivos de programa\RALINK\RT2500 Wireless LAN Card\Installer\WINXP\RaConfig2500.exe
O4 - Global Startup: Canon LASER SHOT LBP-1120 ª¬ºAµøµ¡.LNK = C:\WINDOWS\system32\spool\drivers\w32x86\3\CAP3LAK.EXE
O4 - Global Startup: Utilidad OKI LPR.lnk = C:\Archivos de programa\Okidata\Utilidad OKI LPR\okilpr.exe
O4 - Global Startup: Inicio rápido de Adobe Reader.lnk = C:\Archivos de programa\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Consola de Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Archivos de programa\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Agregar entrada - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Archivos de programa\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Agregar entrada en Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Archivos de programa\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARCHIV~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Archivos de programa\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) - http://www.lizardtech.com/download/file ... _en_US.cab
O16 - DPF: {132AFFA7-B199-4C65-ACBC-9BFDD14806CB} (CBurkeCrypto Object) - https://registrotasas.map.es/tasasPagoR ... talT_M.CAB
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w3/pr01/re ... NPUpld.cab
O16 - DPF: {B785FA3C-1DE9-4D20-8396-613C486FE95E} (AeatCtl Class) - https://www5.aeat.es/es13/h/cactivex.cab
O16 - DPF: {BFF1950D-B1B4-4AE8-B842-B2CCF06D9A1B} (Zylom Games Player) - http://game08.zylom.com/activex/zylomgamesplayer.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{1DDE7AE3-DA79-4130-8041-D51692F98313}: NameServer = 80.58.61.250,80.58.61.254
O17 - HKLM\System\CCS\Services\Tcpip\..\{79409D57-B46F-4D5A-8631-3C656BF9BCD8}: NameServer = 80.58.32.97,80.58.0.33
O17 - HKLM\System\CS1\Services\Tcpip\..\{1DDE7AE3-DA79-4130-8041-D51692F98313}: NameServer = 80.58.61.250,80.58.61.254
O17 - HKLM\System\CS2\Services\Tcpip\..\{1DDE7AE3-DA79-4130-8041-D51692F98313}: NameServer = 80.58.61.250,80.58.61.254
O23 - Service: Adobe LM Service - Adobe Systems - C:\Archivos de programa\Archivos comunes\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ares Chatroom server (AresChatServer) - Ares Development Group - C:\Archivos de programa\Ares\chatServer.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: DCS Loader (DCSLoader) - Oki Data Corporation - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\OPHALDCS.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Archivos de programa\Archivos comunes\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Archivos de programa\Archivos comunes\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: NBService - Nero AG - C:\Archivos de programa\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Panda Software Controller - Panda Software International - C:\Archivos de programa\Panda Security\Panda Internet Security 2008\PsCtrls.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software International - C:\Archivos de programa\Panda Security\Panda Internet Security 2008\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Archivos de programa\Archivos comunes\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Archivos de programa\Panda Security\Panda Internet Security 2008\pavsrv51.exe
O23 - Service: Panda Antispam Engine (pmshellsrv) - Panda Software International - C:\Archivos de programa\Panda Security\Panda Internet Security 2008\AntiSpam\pskmssvc.exe
O23 - Service: Panda Host Service (PSHost) - Panda Software International - c:\archivos de programa\panda security\panda internet security 2008\firewall\PSHOST.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software International - C:\Archivos de programa\Panda Security\Panda Internet Security 2008\PsImSvc.exe

--
End of file - 11529 bytes

Thanks in advance for your help
neclas
Active Member
 
Posts: 1
Joined: December 30th, 2008, 5:05 am
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Re: Really strange problem

Unread postby Odd dude » January 6th, 2009, 10:55 am

Hello and welcome to the forums!

I'm Odd dude, pleased to meet you; if it helps, you can call me OD ;). I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.
If you have already recieved help elsewhere please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (Hijackthis is one of them) can take some time to analyze. I need you to be patient whilst I analyze any logs you post.
  • Please carefully read any instruction that I give you.
    Reading too lightly will cause you to miss important steps, which could have destructive effects.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Only YOU must use these instructions, they are not suitable for any other computer, similar issues or not.
  • Do not do things I do not ask for, such as running a spyware scan. The one thing you should always do, though, is making sure that your antivirus definitions are up-to-date!
  • If I tell you to download a tool which you already have, please re-download it and do not use the copy you already have. This is because the tools are updated regularly.
  • In Windows Vista, all tools need to be started by right clicking and selecting Run as administrator!
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you were to do the same. From this point, we're in this together ;)
    Because of this, you must reply within five days
    . I will post a reminder should you seem to fail to do this, however, if you fail to reply within five days then, unless I have been notified of your absence in advance, the topic shall be closed!
  • As I am still in training at the Malware Removal University, anything I do must be checked by an experienced malware fighter. This means there might be a slight delay in my answers.
  • Lastly, I am no magican. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system. Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

I am now analyzing your situation and hope to be back with you soon. While I am reviewing your situation, could you please do the following for me:

Make an Uninstall List
I need you to create an uninstall list so I can further analyze your situation.

  • Start HijackThis.
  • Click Open the Misc Tools section
  • Click Open Uninstall Manager
  • Click Save list...
  • Save the list to your desktop, or any other convenient place.

Please post back:
  • Uninstall list
  • New hijackthis log
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Odd dude
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Posts: 2819
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Re: Really strange problem

Unread postby NonSuch » January 17th, 2009, 1:40 am

Due to lack of response, this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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NonSuch
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Posts: 27301
Joined: February 23rd, 2005, 7:08 am
Location: California


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