Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

Unable to see hidden files

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

Re: Unable to see hidden files

Unread postby davis » January 14th, 2009, 11:26 am

Hi johnnybeamer,


The logs look good. :cheers: Any issue left? If not, let's do some housecleaning.

  1. Please download OTCleanIt and save it to desktop.
  2. Double-click OTCleanIt.exe.
  3. Click the CleanUp! button.
  4. Select Yes when the "Begin cleanup Process?" prompt appears.
  5. If you are prompted to Reboot during the cleanup, select Yes.
  6. The tool will delete itself once it finishes, if not delete it by yourself.
  7. Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

Remember to delete RSIT and the folder in C:\rsit.

Now that your system is clean, kindly follow these simple steps in order to keep your computer clean and secure:



  1. Disable and Enable System Restore. - Now, you are free of virus. You should disable and reenable system restore to make sure there are no infected files found in a restore point.

    Turn off System Restore

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    Check Turn off System Restore.
    Click Apply, and then click OK.


    Turn ON System Restore

    On the Desktop, right-click My Computer.
    Click Properties.
    Click the System Restore tab.
    UN-Check *Turn off System Restore*.
    Click Apply, and then click OK.

    This will remove all restore points and make a new one.

  2. Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly. Otherwise, there are some free firewalls in the following:

    FREE FIREWALLS
    You can choose a free firewall from Here. For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  3. Update SP3

    Microsoft has released the latest upgrades to the XP OS platform, which can be referenced HERE. It is critical to stay up to date with the latest upgrades to your Operating System, as this can help prevent future problems. Windows XP Service Pack 3 (SP3) includes all previously released updates for the operating system. I recommend that you visit the link above and apply the SP3 patch.

  4. Update your antivirus programs

    Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system. You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check

  5. Make your Internet Explorer more secure

    1. From within Internet Explorer click on the Tools menu and then click on Options.
    2. Click once on the Security tab
    3. Click once on the Internet icon so it becomes highlighted.
    4. Click once on the Custom Level button.
      1. Change the Download signed ActiveX controls to Prompt
      2. Change the Download unsigned ActiveX controls to Disable
      3. Change the Initialize and script ActiveX controls not marked as safe to Disable
      4. Change the Installation of desktop items to Prompt
      5. Change the Launching programs and files in an IFRAME to Prompt
      6. Change the Navigate sub-frames across different domains to Prompt
      7. When all these settings have been made, click on the OK button.
      8. If it prompts you as to whether or not you want to save the settings, press the Yes button.
    5. Next press the Apply button and then the OK to exit the Internet Properties page.

  6. Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  7. Install a-squared Free -a-squared free is a product from Emsi Software provided free for private use that can detect and remove a variety of malicious software. If you have a dialup internet connection, you may also like to install a-squared Anti-Dialer which provides some real time protection against premium rate dialers

    A tutorial on installing & using this product can be found here:

    Clean your PC with a-squared Free

  8. Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Please check out Tony Klein's article "How did I get infected in the first place?"
Read some information Here how to prevent Malware.


Glad to be of help. Safe surfing!!
User avatar
davis
Regular Member
 
Posts: 910
Joined: February 3rd, 2008, 4:48 am
Advertisement
Register to Remove

Re: Unable to see hidden files

Unread postby Shaba » January 15th, 2009, 1:44 pm

johnnybeamer this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Previous

  • Similar Topics
    Replies
    Views
    Last post

Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 89 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware