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Rootkit.Zlob infection

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Rootkit.Zlob infection

Unread postby scoutzor » December 15th, 2008, 1:08 pm

The Malwarebytes' Anti-Malware log shows Rootkit.zlob, but here is the Hijack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:07:43 PM, on 12/9/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopDisplay.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
F:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://att.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\SearchSuggest\YSearchSuggest.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\GoogleAFE\GoogleAE.dll
O2 - BHO: SidebarAutoLaunch Class - {F2AA9440-6328-4933-B7C9-A6CCDF9CBF6D} - C:\Program Files\Yahoo!\browser\YSidebarIEBHO.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [YBrowser] C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: AT&T Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\PROGRA~1\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper20073151.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

--
End of file - 10111 bytes
scoutzor
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Posts: 52
Joined: August 25th, 2008, 8:47 am
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Re: Rootkit.Zlob infection

Unread postby Odd dude » December 21st, 2008, 12:36 pm

Hello and welcome to the forums!

I'm Odd dude, pleased to meet you; if it helps, you can call me OD ;). I am very sorry for the delay in responding, but as you can see we are at the moment being flooded with logs which, when paired with the never-ending shortage of helpers, resulted in the delayed responding to your thread.
If you have already recieved help elsewhere please inform me so that this topic can be closed. If you have not, please adhere to the guidelines below and then follow instructions as outlined further below:

  • Logs from malware removal programs (Hijackthis is one of them) can take some time to analyze. I need you to be patient whilst I analyze any logs you post.
  • Please carefully read any instruction that I give you.
    Reading too lightly will cause you to miss important steps, which could have destructive effects.
  • If you're not sure, or if something unexpected happens, do NOT continue! Stop and ask!
  • Only YOU must use these instructions, they are not suitable for any other computer with similar problems.
  • Do not do things I do not ask for, such as running a spyware scan. The one thing you should always do, though, is making sure that your antivirus definitions are up-to-date!
  • If I tell you to download a tool which you already have, please re-download it and do not use the copy you already have. This is because the tools are updated regularly.
  • In Windows Vista, all tools need to be started by right clicking and selecting Run as administrator!
  • I am going to stick with you until ALL malware is gone from your system. I would appreciate it if you were to do the same. From this point, we're in this together ;)
  • As I am still in training at the Malware Removal University, anything I do must be checked by an experienced malware fighter. This means there might be a slight delay in my answers.
  • Lastly, I am no magican. I will try very hard to fix your issues, but no promises can be made. Also be aware that some infections are so severe that you might need to resort to reformatting and reinstalling your operating system. Don't worry, this only happens in severe cases, but it sadly does happen. Be prepared to back up your data. Have means of backing up your data available.

I am now analyzing your situation and hope to be back with you soon. While I am reviewing your situation, could you please do the following for me:

Make an Uninstall List
I need you to create an uninstall list so I can further analyze your situation.

  • Start HijackThis.
  • Click Open the Misc Tools section
  • Click Open Uninstall Manager
  • Click Save list...
  • Save the list to your desktop, or any other convenient place.

Please post back:
  • Uninstall list
  • New hijackthis log
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Odd dude
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Posts: 2819
Joined: May 18th, 2008, 11:16 am
Location: The Netherlands (GMT +1)

Re: Rootkit.Zlob infection

Unread postby Odd dude » December 23rd, 2008, 6:53 am

Hi,

Uninstall Microsoft Java
You have Microsoft Java installed on your computer. This is a security risk. We will now remove it.

  • Click on Start then Run. Copy/paste the following:
    Code: Select all
    RUNDLL32 advpack.dll,LaunchINFSection java.inf,UnInstall
  • Click the OK button.
  • Your computer will now ask you a question; don't worry about it, just click Yes.
  • Restart your computer when you're asked.
  • Now, open Notepad and copy and paste the following:
    Code: Select all
    @Echo off
    del %systemroot%\inf\java.pnf
    rd /q /s %systemroot%\java
    del %systemroot%\system32\wjview.exe
    del %systemroot%\system32\jview.exe
    reg delete "HKEY_LOCAL_MACHINE\Software\Microsoft\Java VM" /f
    reg delete "HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AdvancedOptions\JAVA_VM" /f
    del %0
  • Save it as "javafix.bat". Include the quotation marks!
  • Now, double-click javafix.bat. A black window will flash up and disappear again, and javafix.bat will be deleted. This is normal.

Also uninstall ALL other programs mentioning Java - your current version is severely outdated.

Then please download Sun Java from here. The site is a bit confusing; this is what you should do:
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 11.
  • Click the Download button to the right.
  • Choose the correct Platform and Multi-language. Also, check the box that says I agree to the Java SE Runtime Environment 6 License Agreement.
  • Now, click Continue.
  • Click on the filename under Windows Offline Installation and save it to your desktop.
  • Now, close all other windows. Including Internet Explorer.
  • You can now install Java by double-clicking the executable you just downloaded.

Update Malwarebytes' Anti-Malware and perform a full scan. Let it fix anything it finds. Post the log here for my review.

Open hijackthis, put a check next to this, close all open windows except hijackthis and click fix checked:
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)

Then reboot and post a new hijackthis log
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Odd dude
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Posts: 2819
Joined: May 18th, 2008, 11:16 am
Location: The Netherlands (GMT +1)

Re: Rootkit.Zlob infection

Unread postby Odd dude » December 24th, 2008, 2:54 pm

Are you there?
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Odd dude
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Posts: 2819
Joined: May 18th, 2008, 11:16 am
Location: The Netherlands (GMT +1)

Re: Rootkit.Zlob infection

Unread postby scoutzor » December 24th, 2008, 5:33 pm

Thank you, yes, I received the message.
I am trying to help a friend clean their computer, and my responses may not be prompt. Please keep this topic open, and I'll do my best to be as timely and patient as possible.
I have already cleaned four of my computers using this forum and I think you all do a wonderful job.
Some may not have the patience but the outcome is always terrific.
scoutzor
Regular Member
 
Posts: 52
Joined: August 25th, 2008, 8:47 am

Re: Rootkit.Zlob infection

Unread postby Odd dude » December 28th, 2008, 5:38 am

Unfortunately your responses will need to be a bit more timely I'm afraid - five days without a reply will cause the topic to be closed. So, are you still in need of assistance?
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Odd dude
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Posts: 2819
Joined: May 18th, 2008, 11:16 am
Location: The Netherlands (GMT +1)

Re: Rootkit.Zlob infection

Unread postby scoutzor » December 28th, 2008, 6:13 am

Unfortunately the level of competence of the person I'm trying to help is too low to continue. He lives an hour away and I thought he would be able to do simple tasks, like copy/paste! and make an attachment to an e-mail. So go ahead and close this out and I'll have to resume when we can be more responsive.
Thank you for all your help.
scoutzor
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Posts: 52
Joined: August 25th, 2008, 8:47 am
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