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Unread postby Carole » December 10th, 2008, 1:58 pm

HI,
My latest HiJack This log is inserted along with the last message I failed to respond to in time my first time using any forum.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:47:08 PM, on 12/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\Program Files\Bell\Security Manager\Rps.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSAComHandler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\AdventNet\ME\EventLog\bin\wrapper.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\AdventNet\ME\EventLog\jre\bin\java.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Personal Vault\VaultClientUpgrade.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\AdventNet\ME\EventLog\mysql\bin\mysqld-nt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cmd.exe
C:\AdventNet\ME\EventLog\bin\SysEvtCol.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://www.mymanitoba.com
O15 - Trusted Zone: http://www.reallegal.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 7807483331
O16 - DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} (CInstallLPCtrl Object) - http://u3.sandisk.com/download/apps/LPInstaller.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activ ... .0.0.9.cab?
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activ ... 0.0.10.cab?
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://tgs.gov.mb.ca/roadinfo/help/downLoadIE/Acgm.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: ManageEngine EventLog Analyzer 4.0 (eventloganalyzer) - Unknown owner - C:\AdventNet\ME\EventLog\bin\wrapper.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) - BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe

--
End of file - 8954 bytes



This is the posted message I didn't respond to in time.

Hi Carole, You are doing just fine. You stated >>> I did not realize to reply I needed to click on the quote button.

All you need to do is click the POST REPLY button at the bottom left corner to reply,
then if you want to see what you are going to post after you have typed or copied just click the PREVIEW button
or to post what you have to send to this topic click the Submit button.

Now lets get started cleaning your computer, if there is something you don't understand stop and ask.

Please download and run the following !

RSIT


Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
Double click on RSIT.exe to run RSIT.
Click Continue at the disclaimer screen.
Once it has finished, two logs will open. Please post the contents of both log.txt (<< will be maximized) and info.txt (<< will be minimized)


Please Post these next :
1. log.txt (<< will be maximized)
2. info.txt (<< will be minimized)

Thanks
Chuck[/color][/color][/color][/b]

I did as instructed. Now what next? below are the two logs mentioned above.

C:\Program Files\Trend Micro\HijackThis\Owner.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://www.mymanitoba.com
O15 - Trusted Zone: http://www.reallegal.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 7807483331
O16 - DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} (CInstallLPCtrl Object) - http://u3.sandisk.com/download/apps/LPInstaller.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activ ... .0.0.9.cab?
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activ ... 0.0.10.cab?
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://tgs.gov.mb.ca/roadinfo/help/downLoadIE/Acgm.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: ManageEngine EventLog Analyzer 4.0 (eventloganalyzer) - Unknown owner - C:\AdventNet\ME\EventLog\bin\wrapper.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) - BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe

--
End of file - 8981 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job
C:\WINDOWS\tasks\MP Scheduled Quick Scan.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-03 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-03 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-03 73728]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Recguard"=C:\WINDOWS\SMINST\RECGUARD.EXE [2002-09-14 212992]
"IntelWireless"=C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe [2004-10-15 385024]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-03 136600]
"SynTPLpr"=C:\Program Files\Synaptics\SynTP\SynTPLpr.exe [2004-11-05 98394]
"SynTPEnh"=C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2004-11-05 688218]
"IgfxTray"=C:\WINDOWS\system32\igfxtray.exe [2005-05-13 155648]
"SSA.exe"=C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe [2007-03-27 2061816]
"-FreedomNeedsReboot"=C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe [2008-03-10 13552]
"Sympatico Security Manager"=C:\Program Files\Bell\Security Manager\Rps.exe [2008-03-10 311024]
"AppleSyncNotifier"=C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe [2008-09-03 111936]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-10-15 39792]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2008-11-04 413696]
"iTunesHelper"=C:\Program Files\iTunes\iTunesHelper.exe [2008-11-20 290088]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"IndexCleaner"=C:\Program Files\Bell\Security Manager\IdxClnR.exe [2008-03-10 61168]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"=C:\WINDOWS\system32\ctfmon.exe [2008-04-13 15360]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"IndexCleaner"=C:\Program Files\Bell\Security Manager\IdxClnR.exe [2008-03-10 61168]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Photo Downloader]
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe []


AND

info.txt logfile of random's system information tool 1.04 2008-12-10 12:34:30

======Uninstall list======

-->MsiExec.exe /I{0ADEA8E1-B211-41B8-8DD4-D9A5FB04A5FA}
-->MsiExec.exe /I{267D350E-51AB-40B8-AF9F-DA7ED5687044}
-->MsiExec.exe /I{7A9DC8F6-2466-4E04-BF51-BE499C5D02BD}
-->MsiExec.exe /I{85BD5F12-49EF-4B40-B1E0-77D85F6E99BF}
-->MsiExec.exe /I{8A42F680-2DD6-11D4-9A8C-0040F6982C20}
-->MsiExec.exe /I{A2529672-574A-4A99-86A5-C1770A0E31FE}
-->MsiExec.exe /I{EA9741F6-A7F2-497B-BBE4-2ED0136649BE}
-->MsiExec.exe /X{C628EC93-8E17-4114-BCE7-2D181B93FA0F}
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
Adobe AIR-->C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater.exe -arp:uninstall
Adobe AIR-->MsiExec.exe /I{197A3012-8C85-4FD3-AB66-9EC7E13DB92E}
Adobe Flash Player 10 ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Media Player-->msiexec /qb /x {5C74694C-A687-E3EB-FF18-B018D4A76ECD}
Adobe Media Player-->MsiExec.exe /I{5C74694C-A687-E3EB-FF18-B018D4A76ECD}
Adobe Reader 8.1.3-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81300000003}
Adobe® Photoshop® Album Starter Edition 3.2-->MsiExec.exe /I{A654A805-41D9-40C7-AA46-4AF04F044D61}
Agilix GoBinder Lite-->MsiExec.exe /I{5E71102C-2CEB-4C8B-99D3-D33B9741EEDA}
Apple Mobile Device Support-->MsiExec.exe /I{EC4455AB-F155-4CC1-A4C5-88F3777F9886}
Apple Software Update-->MsiExec.exe /I{6956856F-B6B3-4BE0-BA0B-8F495BE32033}
Audible Download Manager-->C:\Program Files\Audible\Bin\AudibleDM_iTunesSetup[1].exe /Uninstall
Authentium AntiVirus SDK - 2-->MsiExec.exe /I{C70EF769-8296-4ED0-966F-D624BC6D4927}
BigFix-->C:\WINDOWS\ISUNINST.EXE -f"C:\Program Files\BigFix\Uninst.isu" -c"C:\Program Files\BigFix\Lib\UninstallHelper.dll"
BlackBerry Desktop Software 4.3-->MsiExec.exe /I{0D048BE8-AE02-4CB5-A428-616B9848E4A7}
BlackBerry Desktop Software 4.3-->MsiExec.exe /i{0D048BE8-AE02-4CB5-A428-616B9848E4A7}
Bonjour-->MsiExec.exe /I{8A25392D-C5D2-4E79-A2BD-C15DDC5B0959}
Brother MFL-Pro Suite-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40A6C96D-808E-41DD-8716-617AB6B0F1F1}\Setup.exe" -l0x9 Brunin03.dllBrunin03.dll
CCleaner (remove only)-->"C:\Program Files\CCleaner\uninst.exe"
Compatibility Pack for the 2007 Office system-->MsiExec.exe /X{90120000-0020-0409-0000-0000000FF1CE}
Conexant AC-Link Audio-->C:\Program Files\CONEXANT\CNXT_AUDIO\HXFSETUP.EXE -U -IQTA0610A.INF
Costco Photo Organizer-->MsiExec.exe /X{0C4C34C8-8090-41C7-936D-A2AB83C0F6CE}
Data Fax SoftModem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_8086&DEV_266D&SUBSYS_0610107B\HXFSETUP.EXE -U -Iqta0610m.inf
Dragon NaturallySpeaking 8-->MsiExec.exe /I{DDDD0C4B-57F7-4A85-ACF0-DB3FC8F1DBB4}
DVD Shrink 3.2-->"C:\Program Files\DVD Shrink\unins000.exe"
Easy-WebPrint-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\Canon\Easy-WebPrint\Uninst.isu"
First Step Guide-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5EC786D5-C0CA-42E0-AF88-5379EF9D91EC}\setup.exe" -l0x9 UNINSTALL
Google Earth-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\01\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{3DE5E7D4-7B88-403C-A3FD-2017A8240C5B}\setup.exe" -l0x9 -removeonly
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
HijackThis 2.0.2-->"C:\Program Files\Trend Micro\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
HouseCall 6.6-->"C:\Documents and Settings\Owner.Carolemachine\Application Data\HouseCall 6.6\uninstaller.exe"
Ink Art-->MsiExec.exe /I{1FBEE61B-F90E-4EE3-AE94-FCB8BD6EC443}
Inspiration 7.5-->C:\WINDOWS\unvise32.exe C:\Program Files\Inspiration 7.5\uninstal.log
Intel(R) Graphics Media Accelerator Driver for Mobile-->RUNDLL32.EXE C:\WINDOWS\system32\ialmrem.dll,UninstallW2KIGfx2ID PCI\VEN_8086&DEV_2792 PCI\VEN_8086&DEV_2592
Intel(R) PROSet/Wireless Software-->C:\WINDOWS\Installer\iProInst.exe
InterActual Player-->C:\Program Files\InterActual\InterActual Player\inuninst.exe
iPod for Windows 2006-03-23-->C:\Program Files\Common Files\InstallShield\Driver\8\Intel 32\IDriver.exe /M{2070F79D-46BC-4EEA-8F02-9B4DCABAE7CB} /l1033
iTunes-->MsiExec.exe /I{318AB667-3230-41B5-A617-CB3BF748D371}
J2SE Runtime Environment 5.0 Update 11-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0150110}
Java(TM) 6 Update 11-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216011FF}
Java(TM) 6 Update 2-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160020}
Java(TM) 6 Update 3-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(TM) 6 Update 5-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160050}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Java(TM) SE Runtime Environment 6 Update 1-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
JD Secure 3.1-->C:\WINDOWS\System32\JDSecure31.exe /u
ManageEngine EventLog Analyzer 4-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BB2EC963-6E6D-4106-A310-5AE3B31937A9}\Setup.exe"
mCore-->MsiExec.exe /I{6DE14BE4-6F04-4935-8ABD-A0A19FE2E55A}
mDriver-->MsiExec.exe /I{28DA872A-0848-48CF-B749-19A198157A2A}
mDrWiFi-->MsiExec.exe /I{F6090A17-0967-4A8A-B3C3-422A1B514D49}
mHelp-->MsiExec.exe /I{8C6BB412-D3A8-4AAE-A01B-35B681789D68}
Microsoft .NET Framework 1.1 Hotfix (KB928366)-->"C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\hotfix.exe" "C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Updates\M928366\M928366Uninstall.msp"
Microsoft .NET Framework 1.1-->msiexec.exe /X {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 1.1-->MsiExec.exe /X{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}
Microsoft .NET Framework 2.0 Service Pack 1-->MsiExec.exe /I{B508B3F1-A24A-32C0-B310-85786919EF28}
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Digital Image Starter Edition 2006-->"C:\Program Files\Common Files\Microsoft Shared\Picture It!\RmvSuite.exe" ADDREMOVE=1 SKU=TRIAL VERSION=11
Microsoft Education Pack for Windows XP Tablet PC Edition-->MsiExec.exe /I{40FFC202-F842-44C7-ACBE-8B0EA690B1A3}
Microsoft Energy Blue Theme Pack-->MsiExec.exe /I{FA7314E7-9428-4866-80A8-762A538444DB}
Microsoft Experience Pack for Tablet PC-->MsiExec.exe /I{C12EB29D-9D64-4ACA-84C2-33D8729AABD3}
Microsoft Ink Crossword-->MsiExec.exe /I{1759CACC-6CF9-4C3C-92C5-39668679AB17}
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft Money 2005-->C:\Program Files\Microsoft Money 2005\MNYCoreFiles\Setup\uninst.exe /s:120
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft Office Standard Edition 2003-->MsiExec.exe /I{91120409-6000-11D3-8CFE-0150048383C9}
Microsoft Silverlight-->MsiExec.exe /X{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Snipping Tool 2.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{8853C080-7F5C-4020-B663-C57FE29BB858}\setup.exe" -l0x9 -removeonly
Microsoft Text-to-Speech Engine 4.0 (English)-->RunDll32 advpack.dll,LaunchINFSection C:\WINDOWS\INF\msTTSa22.inf, Uninstall
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Works-->MsiExec.exe /I{416D80BA-6F6D-4672-B7CF-F54DA2F80B44}
mIWA-->MsiExec.exe /I{3E9D596A-61D4-4239-BD19-2DB984D2A16F}
mIWCA-->MsiExec.exe /I{6FFFE74E-3FBD-4E2E-97F9-5E9A2A077626}
mLogView-->MsiExec.exe /I{0E2B0B41-7E08-4F9F-B21F-41C4133F43B7}
mMHouse-->MsiExec.exe /I{F0BFC7EF-9CF8-44EE-91B0-158884CD87C5}
MobileMe Control Panel-->MsiExec.exe /I{6DA9102E-199F-43A0-A36B-6EF48081A658}
mPfMgr-->MsiExec.exe /I{8B928BA1-EDEC-4227-A2DA-DD83026C36F5}
mPfWiz-->MsiExec.exe /I{90B0D222-8C21-4B35-9262-53B042F18AF9}
mProSafe-->MsiExec.exe /I{23FB368F-1399-4EAC-817C-4B83ECBE3D83}
MSXML 4.0 SP2 (KB925672)-->MsiExec.exe /I{A9CF9052-F4A0-475D-A00F-A8388C62DD63}
MSXML 4.0 SP2 (KB927978)-->MsiExec.exe /I{37477865-A3F1-4772-AD43-AAFC6BCFF99F}
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
MSXML 4.0 SP2 Parser and SDK-->MsiExec.exe /I{716E0306-8318-4364-8B8F-0CC4E9376BAC}
mWlsSafe-->MsiExec.exe /I{FCA651F3-5BDA-4DDA-9E4A-5D87D6914CC4}
mXML-->MsiExec.exe /I{9CC89556-3578-48DD-8408-04E66EBEF401}
mZConfig-->MsiExec.exe /I{94658027-9F16-4509-BBD7-A59FE57C3023}
Napster Burn Engine-->MsiExec.exe /I{8DCE550C-CA43-4E82-92DF-FFC4A48F5BE1}
Nero BurnRights-->C:\WINDOWS\UNNeroBurnRights.exe /UNINSTALL
Nero OEM-->C:\Program Files\Ahead\nero\uninstall\UNNERO.exe /UNINSTALL
Palm-->MsiExec.exe /X{0030188A-533E-42EE-9837-E044F10E4369}
PaperPort-->MsiExec.exe /I{A17EABB6-D0C6-44E5-820C-72DC7F495064}
PerfectDisk-->MsiExec.exe /I{212F5777-1190-4DEF-8E4D-6B2F313B45E7}
Picture Package-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\0701\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{1E2F8AE3-3437-44E6-BB75-E95751D6B83F}\setup.exe" -l0x9 UNINSTALL
PL-2303 USB-to-Serial-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{ECC3713C-08A4-40E3-95F1-7D0704F1CE5E}\Setup.exe" -l0x9 Installed
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\setup.exe" -uninstall
powerOne Personal v3.1.4 for Handhelds-->C:\PROGRA~1\INFINI~1\POWERO~1\UNWISE.EXE C:\PROGRA~1\INFINI~1\POWERO~1\INSTALL.LOG
PPSDKRedistributables-->MsiExec.exe /I{C144C566-21EF-4F8C-9667-40CF19E6AED0}
QuickTime-->MsiExec.exe /I{F958CA02-BB40-4007-894B-258729456EE4}
RealLegal E-Transcript Viewer-->MsiExec.exe /X{2D0F506B-05E1-4492-8E65-FA13A4E77A21}
RealPlayer Basic-->C:\Program Files\Common Files\Real\Update\\rnuninst.exe RealNetworks|RealPlayer|6.0
Roxio Media Manager-->MsiExec.exe /X{5EED93A8-33AD-46A7-A6AC-4DEAFBEFEEE1}
RPS Ad Blocker-->MsiExec.exe /I{05D0A02F-616D-4F2F-B143-1EDFD4954117}
RPS AntiFraud-->MsiExec.exe /I{33E42E0F-DE63-4527-80F6-C54F749D4F72}
RPS AntiSpyware-->MsiExec.exe /I{3A4EA99A-9CFB-4F21-8DBC-B55318791346}
RPS AntiVirus-->MsiExec.exe /I{2F645B95-2EE3-4D12-B1F1-92792A5A0475}
RPS App Detector-->MsiExec.exe /I{16F44008-A0B2-4F1D-8077-4EF3CECCF2A8}
RPS AsRealtime-->MsiExec.exe /I{D919664A-4246-4FC1-A781-84631737EBF3}
RPS Backup-->MsiExec.exe /I{A1A3D151-0707-4F6D-9DC1-8FAA6B8B152B}
RPS Burn-->MsiExec.exe /I{9ED8C15D-35E7-4A4B-B103-C234A9600CCB}
RPS Diagnostic Utility-->MsiExec.exe /I{17E8D1B6-A3B0-4F86-9D4B-B5B74FCE6CF8}
RPS Firewall-->MsiExec.exe /I{FF50571F-15FF-4435-97E1-7BB70EAA53A0}
RPS ParentalControl-->MsiExec.exe /I{EBCA18FC-A574-4EE1-B86B-87AB483C628C}
RPS Performance Tool-->MsiExec.exe /I{ED2E9BCD-B68A-40F7-AE60-A530F3D30370}
RPS PopupBlocker-->MsiExec.exe /I{B12897AC-1B80-41EE-B9A2-B965F766D157}
RPS Privacy Manager-->MsiExec.exe /I{2403195D-95B9-42ED-BE2E-EB2A5A6E1648}
RPS RpsCore-->MsiExec.exe /I{77A490DB-BBB8-4809-A0D5-37B592D76CED}
RPS Security Cleanup-->MsiExec.exe /I{E39707C3-A285-467E-BEDE-E63A1AFF32FC}
RPS Zip-->MsiExec.exe /I{AFE925E3-AEB4-4BBB-B97D-022135B50ED6}
Safari-->MsiExec.exe /I{C9D96682-5A4D-45FA-BA3E-DDCB2B0CB868}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /I{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for CAPICOM (KB931906)-->MsiExec.exe /X{0EFDF2F9-836D-4EB7-A32D-038BD3F1FB2A}
Security Update for Windows Internet Explorer 7 (KB928090)-->"C:\WINDOWS\ie7updates\KB928090-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB929969)-->"C:\WINDOWS\ie7updates\KB929969\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB931768)-->"C:\WINDOWS\ie7updates\KB931768-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB933566)-->"C:\WINDOWS\ie7updates\KB933566-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB937143)-->"C:\WINDOWS\ie7updates\KB937143-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Sony USB Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5C29CB8B-AC1E-4114-8D68-9CD080140D4A}\Setup.exe" UNINSTALL
Sympatico Security Advisor 1.5.11-->"C:\Program Files\Bell\Sympatico Security Advisor\unins000.exe"
Sympatico Security Manager-->C:\Program Files\InstallShield Installation Information\{76AA8F37-51BD-445F-B355-293A72D6A291}\setup.exe -runfromtemp -l0x0009 -removeonly
Synaptics Pointing Device Driver-->rundll32.exe "C:\Program Files\Synaptics\SynTP\SynISDLL.dll",standAloneUninstall
Tablet PC Tutorials for Microsoft Windows XP SP2-->MsiExec.exe /X{0CAD092C-5D1E-48AD-A845-E1EBA9AF1AF8}
Texas Instruments PCIxx21/x515 drivers.-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{612DC38A-B36A-4699-88EB-12C7394DE2FC} /l1033
The Ultimate Home-->C:\UltHome\UNWISE.EXE C:\UltHome\INSTALL.LOG
U3Launcher-->MsiExec.exe /I{D8E363A7-88B7-446D-B2C0-E26CE4DC8E54}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
VeryPDF PDFcamp Printer v2.1-->"C:\Program Files\VeryPDF PDFcamp Printer v2.1\unins000.exe"
Viewpoint Media Player-->C:\Program Files\Viewpoint\Viewpoint Experience Technology\mtsAxInstaller.exe /u
Windows Genuine Advantage v1.3.0254.0-->MsiExec.exe /I{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Security center information======

AV: Sympatico Security Manager Anti-Virus
FW: Sympatico Security Manager Firewall

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\Program Files\CA\PPRT\bin;C:\Program Files\Common Files\Roxio Shared\DLLShared\;C:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"windir"=%SystemRoot%
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 13 Stepping 8, GenuineIntel
"PROCESSOR_REVISION"=0d08
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"RoxioCentral"=C:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"CLASSPATH"=.;C:\Program Files\Java\jre6\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre6\lib\ext\QTJava.zip

-----------------EOF-----------------
HELP. THANK YOU
CAROLE
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Re: Still learning how to get help from here

Unread postby flashh4 » December 14th, 2008, 8:03 pm

Hi Carole, welcome back, now stay with me and try to respond as quickly as possible so we can check/clean your computer.

I will return as soon as i can with new instructions.

Thanks
Chuck
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Re: Still learning how to get help from here

Unread postby Carole » December 15th, 2008, 2:45 pm

Hi Chuck,
I will check my email tonight. thanks.
Carole
flashh4 wrote:Hi Carole, welcome back, now stay with me and try to respond as quickly as possible so we can check/clean your computer.

I will return as soon as i can with new instructions.

Thanks
Chuck
Carole
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Posts: 11
Joined: November 26th, 2008, 2:26 pm

Re: Still learning how to get help from here

Unread postby Carole » December 15th, 2008, 2:47 pm

Hi Chuck,
Thanks, I'll check ,my email tonight.
Carole
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Re: Still learning how to get help from here

Unread postby Carole » December 15th, 2008, 2:48 pm

I see you're on. So I'll wait.
Carole
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Re: Still learning how to get help from here

Unread postby flashh4 » December 16th, 2008, 9:57 pm

Hi Carole,

Please download JavaRa and unzip it to your desktop.

  • Double-click on JavaRa.exe to start the program.
  • Click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location.

Then download and install Java Runtime Environment (JRE) 6 Update 11.



NEXT



* Please go to http://www.kaspersky.com/kos/eng/partne ... bscan.html and perform an online antivirus scan.
* Read through the requirements and privacy statement and click on Accept button.
* It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
* When the downloads have finished, click on Settings.
* Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Mail databases

* Click on My Computer under Scan.
* Once the scan is complete, it will display the results. Click on View Scan Report.
* You will see a list of infected items there. Click on Save Report As....
* Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
* Please post this log in your next reply.


Post these next:
1. kaspersky report
2. New HJT log

Thanks
Chuck
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Re: Still learning how to get help from here

Unread postby Carole » December 17th, 2008, 1:46 pm

Hi Chuck,
Here is the Kapersky report in text and new HJT log.

*******************
Wednesday, December 17, 2008
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Wednesday, December 17, 2008 11:56:29
Records in database: 1468794


Scan settings
Scan using the following database
extended
Scan archives
yes
Scan mail databases
yes

Scan area
My Computer
C:\
D:\
E:\

Scan statistics
Files scanned
77139
Threat name
1
Infected objects
1
Suspicious objects
0
Duration of the scan
03:17:19

File name
Threat name
Threats count
D:\i386\Apps\App13914\comps\toolbar\toolbr.exe
Infected: not-a-
virus:AdWare.Win32.SearchIt.t
1



The selected area was scanned.


****************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:44:41 PM, on 12/17/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\Fws.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe
C:\Program Files\Bell\Security Manager\Rps.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Bell\Sympatico Security Advisor\SSAComHandler.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\AdventNet\ME\EventLog\bin\wrapper.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Personal Vault\VaultClientUpgrade.exe
C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
C:\AdventNet\ME\EventLog\mysql\bin\mysqld-nt.exe
C:\WINDOWS\system32\cmd.exe
C:\AdventNet\ME\EventLog\bin\SysEvtCol.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
C:\PROGRA~1\MICROS~2\OFFICE11\OUTLOOK.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Java\jre6\bin\java.exe
C:\WINDOWS\system32\wscntfy.exe
C:\AdventNet\ME\EventLog\jre\bin\java.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [SSA.exe] "C:\Program Files\Bell\Sympatico Security Advisor\SSA.exe" /AUTORUN
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Bell\Security Manager\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [Sympatico Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Bell\Security Manager\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O15 - Trusted Zone: http://www.mymanitoba.com
O15 - Trusted Zone: http://www.reallegal.com
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftup ... 7807483331
O16 - DPF: {8BC53B30-32E4-4ED3-BEF9-DB761DB77453} (CInstallLPCtrl Object) - http://u3.sandisk.com/download/apps/LPInstaller.CAB
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - http://www.symantec.com/techsupp/asa/ctrl/SymAData.cab
O16 - DPF: {F127B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activ ... .0.0.9.cab?
O16 - DPF: {F137B9BA-89EA-4B04-9C67-2074A9DF61FD} (Photo Upload Plugin Class) - http://costco.pnimedia.com/upload/activ ... 0.0.10.cab?
O16 - DPF: {F5D98C43-DB16-11CF-8ECA-0000C0FD59C7} (ActiveCGM Control) - http://tgs.gov.mb.ca/roadinfo/help/downLoadIE/Acgm.cab
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: ManageEngine EventLog Analyzer 4.0 (eventloganalyzer) - Unknown owner - C:\AdventNet\ME\EventLog\bin\wrapper.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Sympatico Security Manager (Radialpoint Security Services) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\RpsSecurityAware.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: Sympatico Security Manager Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\rpsupdaterR.exe
O23 - Service: Sympatico Security Manager Firewall (RP_FWS) - Bell Sympatico - C:\Program Files\Bell\Security Manager\Fws.exe
O23 - Service: Personal Vault Upgrade Service (VaultClientUpgrade) - BELL - C:\Program Files\Personal Vault\VaultClientUpgrade.exe

--
End of file - 9179 bytes

Hope this is good.
Thanks
Carole
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Posts: 11
Joined: November 26th, 2008, 2:26 pm

Re: Still learning how to get help from here

Unread postby flashh4 » December 18th, 2008, 11:43 pm

Hi Carole, You can delete RSIT and RSIT.exe

Congratulation you are clean !!!

  • Disable and Enable System Restore. - If you are using Windows XP or Vista then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

    Re-enable system restore with instructions from tutorial above

    • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
    • Change the Download signed ActiveX controls to Prompt
    • Change the Download unsigned ActiveX controls to Disable
    • Change the Initialize and script ActiveX controls not marked as safe to Disable
    • Change the Installation of desktop items to Prompt
    • Change the Launching programs and files in an IFRAME to Prompt
    • Change the Navigate sub-frames across different domains to Prompt
    • When all these settings have been made, click on the OK button.
    • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.

    • Update your AntiVirus Software and keep your other programs up-to-date
      Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
      You can use one of these sites to check if any updates are needed for your pc.
      Secunia Software Inspector
      F-secure Health Check

    • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

    • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
      totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

      Malwarebytes' Anti-Malware Setup Guide

      Malwarebytes' Anti-Malware Scanning Guide

    • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

      A tutorial on installing & using this product can be found here:

      Using SpywareBlaster to protect your computer from Spyware and Malware

    • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
    Follow this list and your potential for being infected again will reduce dramatically.

    Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Let me know how its running. And i will close this topic.

Thanks
Chuck
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Location: wyoming

Re: Still learning how to get help from here

Unread postby Carole » December 19th, 2008, 10:29 am

Hi Chuck,
Thanks for the great news. Where do i delete the RSIT.exe?
I disabled and re-enabled the restore system.
I made sure all options oninternet are done as per your recommendations. The rest i will do after my holidays. I leave today for 2 weeks. Thanks for all your help. If i have problems when i return i will place a new post if this is how a forum works.

I'm not sure if it was coincidence but, after the last post's tasks i performed my computer seemed to run better. we'll see once i do the other recommendations. thanks again!

Happy holidays,
carole
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Posts: 11
Joined: November 26th, 2008, 2:26 pm

Re: Still learning how to get help from here

Unread postby flashh4 » December 19th, 2008, 2:25 pm

Hi Carole, Happy Holidays and enjoy your visit.
Glad its running much better, now to delete the RSIT.exe

Searching for a specific file

We need to do a search. Click Start |Click Search | Click For Files and Folders.
Expand Search Options, check Advanced Options, check Search system folders, Search hidden files and folders, and Search Subfolders.
Paste this into the Search for files and folders named box:

RSIT.exe


Right click the file and select delete if still present !

You did great following my instructions, :flower: ..... if you have future problems please post at this forum.

Thanks
Chuck
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Location: wyoming

Re: Still learning how to get help from here

Unread postby Shaba » December 24th, 2008, 11:12 am

Carole this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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