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my HikackThisLog

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Re: my HikackThisLog

Unread postby computeruser » December 25th, 2008, 2:00 pm

IE keeps trying to connect but never does. Then I stop it and type it a URL and it will go there.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:58:26 AM, on 12/25/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\SxgTkBar.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\system32\hdsp32.exe
C:\WINDOWS\system32\hdspmix.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\quickenw\QAGENT.EXE
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs3.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv3.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\sje\Desktop\donwload\virus\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,First Home Page = http://go.microsoft.com/fwlink/?LinkId=54843
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPWU_MPM_Agent] C:\Program Files\HP\HP Officejet Pro K550 Series\Toolbox\mpm.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV3.EXE /Logon
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS3.EXE /logon
O4 - HKLM\..\Run: [HPWUTOOLBOX] C:\Program Files\HP\HP Officejet Pro K550 Series\Toolbox\HPWUTBX.exe "-i"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HDSPTray1] hdsp32.exe
O4 - HKLM\..\Run: [HDSPTray2] hdspmix.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [QAGENT] C:\quickenw\QAGENT.EXE
O4 - HKLM\..\Run: [T-Mobile Connection Manager] "C:\Program Files\T-Mobile\Connection Manager\TMobileCM.exe" -a
O4 - HKLM\..\Run: [Stock Spy Tray] "C:\Program Files\Stock Spy\Stock Spy Tray.lnk"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DropBoxUtility] "C:\Program Files\DropBox\DropBox\DropBox.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Check for TWS Updates.lnk = C:\Jts\WiseUpdt.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Tmesbs3 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs3.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv3.exe
O24 - Desktop Component 0: (no name) - (no file)

--
End of file - 7757 bytes
computeruser
Regular Member
 
Posts: 29
Joined: December 6th, 2008, 10:38 pm
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Re: my HikackThisLog

Unread postby John B. » December 25th, 2008, 3:42 pm

Hi,

First of all, Merry Christmas! I hope you are enjoying it :)

Let's give this a try:

Please let me know if that solves it. Also post a fresh HJT log.

Regards,
John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Re: my HikackThisLog

Unread postby computeruser » December 25th, 2008, 9:18 pm

nothing changed but Merry Christmas and Thanks so much!

C:\Program Files\TOSHIBA\TME3\Tmesrv3.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\sje\Desktop\donwload\virus\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPWU_MPM_Agent] C:\Program Files\HP\HP Officejet Pro K550 Series\Toolbox\mpm.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV3.EXE /Logon
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS3.EXE /logon
O4 - HKLM\..\Run: [HPWUTOOLBOX] C:\Program Files\HP\HP Officejet Pro K550 Series\Toolbox\HPWUTBX.exe "-i"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HDSPTray1] hdsp32.exe
O4 - HKLM\..\Run: [HDSPTray2] hdspmix.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [QAGENT] C:\quickenw\QAGENT.EXE
O4 - HKLM\..\Run: [T-Mobile Connection Manager] "C:\Program Files\T-Mobile\Connection Manager\TMobileCM.exe" -a
O4 - HKLM\..\Run: [Stock Spy Tray] "C:\Program Files\Stock Spy\Stock Spy Tray.lnk"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DropBoxUtility] "C:\Program Files\DropBox\DropBox\DropBox.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Check for TWS Updates.lnk = C:\Jts\WiseUpdt.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Tmesbs3 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs3.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv3.exe
O24 - Desktop Component 0: (no name) - (no file)

--
End of file - 6947 bytes
computeruser
Regular Member
 
Posts: 29
Joined: December 6th, 2008, 10:38 pm

Re: my HikackThisLog

Unread postby John B. » December 26th, 2008, 5:15 am

Hi,

How strange...

Can you please fix this line:
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com

Then open Internet Explorer and by going to Tools > Options set the homepage you want.

Please let me know if this solved things and post a fresh HJT log. Make sure you reboot first.

Regards,
John.
User avatar
John B.
MRU Master Emeritus
 
Posts: 4568
Joined: May 14th, 2006, 5:05 am
Location: The Netherlands

Re: my HikackThisLog

Unread postby computeruser » December 26th, 2008, 12:47 pm

no change with IE.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:46:13 AM, on 12/26/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\TPWRTRAY.EXE
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\WINDOWS\system32\TFNF5.exe
C:\WINDOWS\system32\SxgTkBar.exe
C:\WINDOWS\System32\00THotkey.exe
C:\WINDOWS\system32\hdsp32.exe
C:\WINDOWS\system32\hdspmix.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\quickenw\QAGENT.EXE
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs3.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv3.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\sje\Desktop\donwload\virus\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [TosHKCW.exe] C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [SxgTkBar] SxgTkBar.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HPWU_MPM_Agent] C:\Program Files\HP\HP Officejet Pro K550 Series\Toolbox\mpm.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV3.EXE /Logon
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS3.EXE /logon
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [HDSPTray1] hdsp32.exe
O4 - HKLM\..\Run: [HDSPTray2] hdspmix.exe
O4 - HKLM\..\Run: [SSBkgdUpdate] C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [egui] "C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe" /hide /waitservice
O4 - HKLM\..\Run: [QAGENT] C:\quickenw\QAGENT.EXE
O4 - HKLM\..\Run: [T-Mobile Connection Manager] "C:\Program Files\T-Mobile\Connection Manager\TMobileCM.exe" -a
O4 - HKLM\..\Run: [Stock Spy Tray] "C:\Program Files\Stock Spy\Stock Spy Tray.lnk"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DropBoxUtility] "C:\Program Files\DropBox\DropBox\DropBox.exe" /s
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Check for TWS Updates.lnk = C:\Jts\WiseUpdt.exe
O4 - Startup: OpenOffice.org 2.0.lnk = C:\Program Files\OpenOffice.org 2.0\program\quickstart.exe
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = ?
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
O23 - Service: HP Port Resolver - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBPRO.EXE
O23 - Service: HP Status Server - Hewlett-Packard Company - C:\WINDOWS\system32\spool\drivers\w32x86\3\HPBOID.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\supportsoft\bin\ssrc.exe
O23 - Service: Tmesbs3 (Tmesbs) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TME3\Tmesbs3.exe
O23 - Service: Tmesrv3 (Tmesrv) - TOSHIBA - C:\Program Files\TOSHIBA\TME3\Tmesrv3.exe
O24 - Desktop Component 0: (no name) - (no file)

--
End of file - 6933 bytes
computeruser
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Re: my HikackThisLog

Unread postby John B. » December 26th, 2008, 1:47 pm

Hi,

Let's see if running IE without add-ons works. You can do this by going to Start, clicking All Programs, click Accessories, click System Tools and click Internet Explorer (No add-ons). This disables all add-ons from loading in that instance of Internet Explorer.

Do you still have the problem when starting IE like this?

Regards,
John.
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Re: my HikackThisLog

Unread postby computeruser » December 26th, 2008, 2:17 pm

I disabled the add-on's but still have trouble getting IE to connect
Steve
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Re: my HikackThisLog

Unread postby John B. » December 27th, 2008, 12:57 pm

Hi Steve,

Can you please set http://www.google.com/ as your homepage. Give it another try. This only happens for the homepage, right? After you type in an URL your browsing experience is fine?

When you set Google as your homepage is it actually Google which is trying to load, but does not work, or is it still some mystery website?

Regards,
John.
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Re: my HikackThisLog

Unread postby computeruser » December 27th, 2008, 2:20 pm

Hi John,

1. Can you please set http://www.google.com/ as your homepage. Give it another try.

Makes no difference, IE will still not connect

2. This only happens for the homepage, right? After you type in an URL your browsing experience is fine?

After I hit Stop, then I can type in any URL and IE will go there.

3. When you set Google as your homepage is it actually Google which is trying to load, but does not work, or is it still some mystery website?

I think it is trying to connect to some mystery website

Thanks so much
Steve
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Re: my HikackThisLog

Unread postby John B. » December 28th, 2008, 8:17 am

Hi Steve,

I think it is trying to connect to some mystery website

And you see no URL in the address bar, right?

Please copy (Ctrl+C) and paste (Ctrl+V) the following text in the quote to Notepad. Save it as All Files and name it "ie.bat" (including quotation marks). Please save it on your desktop.

Code: Select all
regedit /a /e %systemdrive%\regkey.txt "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main"
notepad %systemdrive%\regkey.txt
del /q %systemdrive%\regkey.txt


Double click ie.bat. A window will open and close. This is normal. What is more important is the Notepad file that opens. Please post the contents.

Regards,
John.
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Re: my HikackThisLog

Unread postby computeruser » December 28th, 2008, 1:42 pm

John
The bat file would not run. It says that regedit is not recognized, as a command. But I did open up regedit and export the content for the main key, at least I think I did. Here it is

Windows Registry Editor Version 5.00

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main]
"Disable Script Debugger"="yes"
"Search Bar"="http://www.google.com/ie"
"Anchor Underline"="yes"
"Cache_Update_Frequency"="Once_Per_Session"
"Display Inline Images"="yes"
"Do404Search"=hex:01,00,00,00
"Local Page"="C:\\WINDOWS\\system32\\blank.htm"
"Save_Session_History_On_Exit"="no"
"Show_FullURL"="no"
"Show_StatusBar"="yes"
"Show_ToolBar"="yes"
"Show_URLinStatusBar"="yes"
"Show_URLToolBar"="yes"
"Use_DlgBox_Colors"="yes"
"XMLHTTP"=dword:00000001
"UseClearType"="yes"
"SearchMigrated"=dword:00000001
"SearchMigratedDefaultName"="Google"
"SearchMigratedDefaultURL"="http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8"
"Use FormSuggest"="no"
"LastCheckedHi"=dword:01c95c91
"ShowedCheckBrowser"="Yes"
"Check_Associations"="no"
"FullScreen"="no"
"Window_Placement"=hex:2c,00,00,00,00,00,00,00,01,00,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,ff,ff,ff,ff,ff,ff,ff,ff,00,00,00,00,00,00,00,00,20,03,00,00,38,02,00,\
00
"CompatibilityFlags"=dword:00000000
"SearchMigratedInstalled"=dword:00000001
"NotifyDownloadComplete"="yes"
"FormSuggest PW Ask"="no"
"Start Page"="http://www.google.com/"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Default Feeds]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Default Feeds\{2D90FCA5-46D8-48B4-AE7C-0DD5A9ECAB8A}]
"Title"="Microsoft Feeds\\Microsoft at Home"
"Url"="http://go.microsoft.com/fwlink/?LinkID=68928"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Default Feeds\{6ACA2234-7009-4E0B-AB59-8CB98D3CD7AD}]
"Title"="Microsoft Feeds\\MSNBC News"
"Url"="http://go.microsoft.com/fwlink/?LinkID=44406"

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\Default Feeds\{DDB93AAD-0CFB-4ACB-83FD-EDFA5B6F6DC4}]
"Title"="Microsoft Feeds\\Microsoft at Work"
"Url"="http://go.microsoft.com/fwlink/?LinkID=68929"

Thanks
Steve
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Re: my HikackThisLog

Unread postby John B. » December 28th, 2008, 2:27 pm

Hi Steve,

Thanks for exporting the key yourself :D Don't know why the batchfile did not work..

The output looks fine. Please bear with me while I discuss your problem with the other helpers and see what possible solutions are left. We have a couple of things, but I would like to work it out completely before giving it a try.

I will keep you updated.

Regards,
John.
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Re: my HikackThisLog

Unread postby John B. » December 28th, 2008, 3:12 pm

Hi Steve,

...And let's give it another try..

Step 1: Back up the registry
This is so the registry can be restored to this point if we need it. It may take a minute. Just let it go until it's done.
  • Download ERUNT
  • Save it to your desktop. Run and install this program.
  • In the box that opens only choose System registry
  • Then click OK.
  • Click save and then go to File > Exit.

Step 2: Run RegFix
Please do this:
  • Copy the contents of the Code Box below to Notepad.
  • Name the file as fix.reg
  • Change the Save as Type to All Files
  • Save it on the desktop
Code: Select all
REGEDIT4

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications]
"C:\Program Files\Internet Explorer\iexplore.exe"="C:\Program Files\Internet Explorer\iexplore.exe"


Make sure there are NO blank lines before REGEDIT4.
Make sure there are IS one blank line at the end.
  • Now close the window. Also close any other windows which are opened!
  • Then double-click on the fix.reg file, and when it prompts to merge say yes.

Please let me know if that helps.

Regards,
John.
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Re: my HikackThisLog

Unread postby computeruser » December 28th, 2008, 3:50 pm

After saying the fix.reg file, I double clicked on it, it simply said Are you sure you want to add this information to the registry. I said OK, and it did it. I then tried IE, same problem
Thanks so much
Steve
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Re: my HikackThisLog

Unread postby John B. » December 29th, 2008, 9:46 am

Hi Steve,

Man, this is one tough issue. As you said it started about after you installed Adobe Reader 9, let's try uninstalling it and seeing how things are working then.

You can simply uninstall Adobe Reader 9 through Control Panel > Add/Remove Programs and choosing for Adobe Reader 9.

Let me know if it works fine without Adobe Reader 9 installed.

Regards,
John.
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