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A blank web page keeps popping up in Firefox.

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A blank web page keeps popping up in Firefox.

Unread postby stargazer » December 3rd, 2008, 6:49 pm

I think I have gotten rid of the malware (mirar toobar) just today. This blank web page in Firefox keeps popping up. Here is the Hijack This log page. Thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:25:14 PM, on 12/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MightyFax\MFNTCTL.EXE
C:\WINDOWS\webshots.scr
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Documents and Settings\Francine\Application Data\mjusbsp\magicJack.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\regsvr32.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netmail.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: (no name) - {237C6614-F029-4B8D-91B7-8F188A89D030} - (no file)
O2 - BHO: (no name) - {56AA0C2C-09A9-4B2A-A530-75A0FC1C65A4} - (no file)
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - (no file)
O2 - BHO: banners4u browser enhancer - {83202FB4-D35C-55CD-91C8-5B161CDCF4CE} - C:\WINDOWS\system32\qbqcgzammord.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [cioitvrnbijqs] C:\WINDOWS\System32\regsvr32.exe /s "C:\WINDOWS\system32\qbqcgzammord.dll"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Francine\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: MightyFAX Controller.lnk = C:\Program Files\MightyFax\MFNTCTL.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\msjava.dll
O9 - Extra button: PDFtypewriter - {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - C:\Program Files\PDFtypewriter\PDFtypewriterie.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microso ... 8775145973
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 8159869515
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/defaul ... uncher.cab
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Plug-in 1.4.2) -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} (Java Plug-in 1.4.2) -
O20 - AppInit_DLLs: smnzip.dll vzatdk.dll
O20 - Winlogon Notify: iifDVlJa - iifDVlJa.dll (file missing)
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10957 bytes
stargazer
Active Member
 
Posts: 7
Joined: December 3rd, 2008, 6:32 pm
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Re: A blank web page keeps popping up in Firefox.

Unread postby Shaba » December 7th, 2008, 6:01 am

Hi stargazer

Please download DDS and save it to your desktop.
  • Disable any script blocking protection
  • Double click dds.scr to run the tool.
  • When done, DDS.txt will open.
  • Click Yes at the next prompt for Optional Scan.
  • Save both reports to your desktop.
---------------------------------------------------

Please copy/paste the contents of the following reports in your next reply:

DDS.txt
Attach.txt
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: A blank web page keeps popping up in Firefox.

Unread postby stargazer » December 7th, 2008, 1:16 pm

Hi, Thanks so much for your help. You guys are great!!! McAfee tells me I have a program called Spyware Webhance on my PC which it cannot remove. I am now running Spy Doctor too. I have cleaned my PC several times since I posted and deleted some unwanted software I found. Such as Don's Banners 4 U, Advertisements, Mirar toolbar, The first 2 would not uninstall.
2 days ago Virus 2009 started scannning my PC unexpectively and I pulled the plug on my PC. Then I ran scans and cleaned the system. Since then, I don' seem to be having a problem. I still don't feel safe. enclosed are the too files you asked for. Thanks again. Stargazer


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Version 1.0)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 2/17/2004 6:10:41 PM
System Uptime: 12/7/2008 10:35:37 AM (1 hours ago)

Motherboard: Dell Computer Corp. | | 0WF887
Processor: Intel(R) Celeron(R) CPU 2.80GHz | Microprocessor | 2793/533mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 74 GiB total, 48.357 GiB free.
D: is CDROM ()
H: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

No restore point in system.

==== Installed Programs ======================


ABA Family Legal Guide
Abra Academy
Acoustica CD/DVD Label Maker
Acoustica Effects Pack
Acronis True Image Home
Ad-aware 6 Personal
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 7.1.0
AFPL Ghostscript 8.14
AFPL Ghostscript Fonts
Alpha Teach Yourself Estate Planning in 24 Hours
Amazon MP3 Downloader 1.0.3
AnyDVD
APC PowerChute Personal Edition
Apple Software Update
ArcSoft PhotoBase 3
ArcSoft PhotoStudio 5
ArcSoft Software Suite
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Azada ™
Azada: Ancient Magic
Backup To CD-RW 5.1
Banctec Service Agreement
BCM V.92 56K Modem
Big Fish Games Client
Canon CanoScan Toolbox 4.1
Canon i350
Canon Utilities Easy-PhotoPrint
Cassandra's Journey: The Legacy of Nostradamus
CCleaner (remove only)
Chuzzle Deluxe 1.0
Classic PhoneTools
ClocX (1.4)
CloneCD
Conexant D850 56K V.9x DFVc Modem
Cradle of Persia
CROA 1.4
DAO 3.5
Dell Digital Jukebox Driver
Dell Media Experience
Dell Networking Guide
Dell Solution Center
Dell Support Center (Support Software)
DellSupport
Detective Stories: Hollywood
Dream Chronicles
Driver Update
DVD Decrypter (Remove Only)
DVD Shrink 3.1.7
DVDSentry
Dynasty
Express Rip
EZ-DUB
EZ-DUB Finder
Family Lawyer 2003
FL2003 Registration
Game Jackal v2.9.18.610
Google Toolbar for Internet Explorer
GSP
GSP Sudoku
Help and Support Customization
Hidden Expedition: Amazon ™
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB906569)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB928388)
Image Resizer Powertoy for Windows XP
Intel(R) Extreme Graphics 2 Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet
Internet Explorer Default Page
iTunes
Jasc Paint Shop Photo Album
Jasc Paint Shop Pro 8 Dell Edition
Java 2 Runtime Environment, SE v1.4.2
Learn2 Player (Uninstall Only)
Lernout & Hauspie TruVoice American English TTS Engine
Logitech MouseWare 9.79.1
Luxor
Magic Encyclopedia
Magic Match
Magnifier Powertoy for Windows XP
Manual CanoScan LiDE 80
McAfee SecurityCenter
Media Manager for WALKMAN 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Data Access Components KB870669
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Small Business
Microsoft Office PowerPoint Viewer 2003
Microsoft Picture It! Photo Premium 9
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Microsoft Word 2002
Microsoft Works
Microsoft Works 2004 Setup Launcher
Microsoft Works Suite Add-in for Microsoft Word
Microsoft XML Parser
MightyFax
Modem Helper
Moffsoft FreeCalc
Mozilla (1.7)
Mozilla Firefox (2.0.0.18)
Mozilla Thunderbird (1.5.0.14)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
Mystery Case Files: Return to Ravenhearst ™
Mystery of Unicorn Castle
Mystery P.I.: The Vegas Heist
Nancy Drew: The Curse of Blackmoor Manor
NCH Toolbox
Nikon View 6
OmniPage SE
OpenMG Secure Module 4.7.00
OverDrive Media Console
PaperPort 8.0
PDFill Form Filler 4.0 with FREE Writer and Tools (Unicode)
PDFill PDF Writer
Personal Mailing List
Picasa 2
PowerDVD
Presto! PageManager 6.03
Qualxserve Service Agreement
QuickBooks Basic 2005
Quicken Home & Business 2000
Quicken Lawyer 2003 Wills
QuickTime
Rainbow Web II
RealPlayer
Recovery Commander
Revo Uninstaller 1.75
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925454)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB929969)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB937143)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB946026)
Shockwave
Slideshow Generator Powertoy for Windows XP
Sonic DLA
Sonic MyDVD
Sonic RecordNow!
Sonic Update Manager
Sound Blaster Live!
SoundMAX
Spin It Again
Sprill: The Mystery of the Bermuda Triangle
Spyware Doctor 6.0
Super Collapse! II
Super TextTwist
Switch Sound File Converter
The Mysterious City: Golden Prague
The Plain-Language Law Dictionary
The Treasures of Mystery Island
TPHP
Tweak UI
Ulead CD & DVD PictureShow 4
Undelete Plus 2.9
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Val`Gor - Dark Lord of Magic
VCOM SystemSuite 5
Verizon Online
Verizon Online Help and Support
Viewpoint Media Player
Visual Business Cards
VIVA MEDIA GAME CENTER
WavePad Uninstall
WebFldrs XP
Webshots Desktop
Winamp (remove only)
WinDirStat 1.1.2
Windows Defender
Windows Defender Signatures
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinZip
Word Travels
World Mosaics

==== Event Viewer Messages ===================

12/3/2008 3:06:54 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/3/2008 12:25:19 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service MSIServer with arguments "" in order to run the server: {000C101C-0000-0000-C000-000000000046}
12/3/2008 12:24:54 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
12/3/2008 12:24:14 AM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
12/3/2008 12:04:36 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service McNASvc with arguments "" in order to run the server: {24F616A1-B755-4053-8018-C3425DC8B68A}
12/3/2008 12:03:18 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD ElbyCDIO Fips intelppm IPSec mfehidk MPFP MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
12/3/2008 12:03:18 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/3/2008 12:03:18 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD Networking Support Environment service which failed to start because of the following error: A device attached to the system is not functioning.
12/3/2008 12:03:18 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
12/3/2008 12:03:18 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
12/2/2008 9:42:37 PM, error: Service Control Manager [7031] - The McAfee Real-time Scanner service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
12/2/2008 5:41:39 PM, error: WinDefend [3006] - Windows Defender Real-Time Protection agent has encountered an error when taking action on spyware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... atid=14127 Scan ID: {26113A7B-6E28-49E4-8A4F-3BFA7DCB06D9} User: LORELI\Francine Name: Spyware:Win32/WebHancer ID: 14127 Severity: High Category: Spyware Path: Alert Type: Spyware or other potentially unwanted software Action: Remove Error Code: 0x80508022 Error description: To finish removing spyware and other potentially unwanted software, restart the computer.
12/3/2008 6:10:51 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ElbyCDIO Fips intelppm
12/3/2008 10:12:02 AM, error: Service Control Manager [7034] - The PC Tools Security Service service terminated unexpectedly. It has done this 1 time(s).
12/3/2008 8:10:51 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service McShield with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}
12/3/2008 10:40:58 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: ElbyCDIO Fips intelppm mfehidk
12/4/2008 8:56:02 AM, error: SideBySide [58] - Syntax error in manifest or policy file "e:\autorun.exe" on line 0.
12/4/2008 8:56:02 AM, error: SideBySide [59] - Generate Activation Context failed for e:\autorun.exe. Reference error message: The operation completed successfully. .
12/4/2008 10:17:56 AM, error: WinDefend [1008] - Windows Defender has encountered an error when taking action on spyware or other potentially unwanted software. For more information please see the following: http://go.microsoft.com/fwlink/?linkid= ... tid=113087 Scan ID: {7D9AECA1-88D0-4339-B5A2-2D691D310DC8} Scan Type: AntiMalware User: LORELI\Francine Name: Trojan:Win32/Conhook.D ID: 113087 Severity: Severe Category: Trojan Path: Action: Remove Error Code: 0x80508022 Error description: To finish removing spyware and other potentially unwanted software, restart the computer.

==== End Of File ===========================

DDS (Version 1.0) - NTFSx86
Run by Francine at 11:56:18.07 on Sun 12/07/2008
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.519 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\MightyFax\MFNTCTL.EXE
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\WINDOWS\webshots.scr
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\WINDOWS\system32\rundll32.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Documents and Settings\Francine\Desktop\dds.scr
C:\WINDOWS\System32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://netmail.verizon.net/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {83202FB4-D35C-55CD-91C8-5B161CDCF4CE} - c:\windows\system32\qbqcgzammord.dll
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
TB: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
TB: {E2F5B7FE-3E33-4C4A-A3FD-B3FF5E5CCBA2} - c:\windows\system32\winhb77.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [cdloader] "c:\documents and settings\francine\application data\mjusbsp\cdloader2.exe" MAGICJACK
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [RCScheduleCheck] c:\program files\vcom\recovery commander\RCSCHED.EXE -CHECK
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe" startup
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
StartupFolder: c:\documents and settings\francine\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\francine\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mighty~1.lnk - c:\program files\mightyfax\MFNTCTL.EXE
uPolicies-explorer: NoNetworkConnections = 01000000
mPolicies-explorer: <NO NAME> =
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: Similar Pages
IE: Translate Page into English
IE: {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - c:\program files\pdftypewriter\PDFtypewriterie.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - c:\program files\pdftypewriter\PDFtypewriterie.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
Notify: iifDVlJa - iifDVlJa.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {a5780613-492e-4a2a-a7fd-549610edf6cc} - c:\program files\vcom\recovery commander\RCHOOK.DLL
SEH: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - c:\progra~1\window~4\MpShHook.dll
LSA: Authentication Packages = msv1_0 relog_ap c:\windows\system32\vtUnlKBS

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2008-12-3 40840]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2008-12-3 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2008-12-3 81288]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-8-24 207656]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-11-16 358736]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-8-24 144704]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2008-12-3 356920]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2008-12-3 1079176]
R2 WinDefend;Windows Defender;"c:\program files\windows defender\MsMpEng.exe" [2006-11-3 13592]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-8-24 605512]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-8-24 79240]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-8-24 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-8-24 40488]
S1 diskdumpp;diskdumpp;c:\windows\system32\drivers\diskdumpp.sys []
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-8-24 34152]

=============== Created Last 30 ================

2008-12-03 18:10 23,576 a------- c:\windows\system32\wuapi.dll.mui
2008-12-03 16:58 <DIR> --d----- c:\program files\Trend Micro
2008-12-03 05:29 81,288 a------- c:\windows\system32\drivers\iksyssec.sys
2008-12-03 05:29 66,952 a------- c:\windows\system32\drivers\iksysflt.sys
2008-12-03 05:29 40,840 a------- c:\windows\system32\drivers\ikfilesec.sys
2008-12-03 05:29 29,576 a------- c:\windows\system32\drivers\kcom.sys
2008-12-03 05:28 <DIR> --d----- c:\program files\Spyware Doctor
2008-12-03 05:28 <DIR> --d----- c:\docume~1\francine\applic~1\PC Tools
2008-12-03 05:20 1,405,734 ---sh--- c:\windows\system32\orruuwij.ini
2008-12-03 05:20 120 ---sh--- c:\windows\system32\tmxbtfuv.ini
2008-12-03 00:23 867,941 a--sh--- c:\windows\system32\SBKlnUtv.ini2
2008-12-02 10:13 401,408 a------- c:\windows\system32\winhb77.dll
2008-12-02 10:08 867,941 a--sh--- c:\windows\system32\SBKlnUtv.ini
2008-12-02 10:03 <DIR> --d----- c:\temp\DIV55
2008-12-02 10:03 <DIR> --d----- c:\windows\system32\uv9
2008-12-02 10:03 <DIR> --d----- c:\windows\system32\hov
2008-12-02 10:03 <DIR> --d----- c:\windows\system32\ki3
2008-12-02 10:03 <DIR> --d----- c:\windows\system32\VC
2008-12-02 10:03 <DIR> --d----- c:\windows\system32\bin
2008-12-02 10:02 <DIR> --d----- C:\Temp
2008-12-01 11:52 103,360 a------- c:\windows\system32\drivers\AnyDVD.sys
2008-11-29 20:51 <DIR> --d----- c:\program files\Mystery Case Files - Return to Ravenhearst
2008-11-25 19:16 <DIR> --d----- c:\docume~1\francine\applic~1\Gold Casual Games
2008-11-25 19:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Gold Casual Games
2008-11-25 18:16 <DIR> --d----- c:\program files\The Mysterious City - Golden Prague
2008-11-22 18:10 <DIR> --d----- c:\program files\Detective Stories - Hollywood
2008-11-19 12:21 93,128 a------- c:\windows\system32\ElbyCDIO.dll
2008-11-12 21:13 <DIR> --d----- c:\program files\Abra Academy
2008-11-11 17:59 <DIR> --d----- c:\docume~1\francine\applic~1\Artogon
2008-11-10 16:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SugarGames
2008-11-10 16:28 <DIR> --d----- c:\program files\Rainbow Web II
2008-11-08 17:53 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ERS G-Studio

==================== Find3M ====================

2008-12-06 19:20 37,176 a------- c:\docume~1\francine\applic~1\wklnhst.dat
2008-11-18 16:38 10,494 a------- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2008-02-27 15:46 0 a------- c:\program files\temp01
2006-07-07 20:34 79,376 a------- c:\docume~1\francine\applic~1\GDIPFONTCACHEV1.DAT

============= FINISH: 11:58:14.04 ===============
stargazer
Active Member
 
Posts: 7
Joined: December 3rd, 2008, 6:32 pm

Re: A blank web page keeps popping up in Firefox.

Unread postby Shaba » December 7th, 2008, 1:41 pm

Open HijackThis, click do a system scan only and checkmark these:

O2 - BHO: (no name) - {237C6614-F029-4B8D-91B7-8F188A89D030} - (no file)
O2 - BHO: (no name) - {56AA0C2C-09A9-4B2A-A530-75A0FC1C65A4} - (no file)
O2 - BHO: (no name) - {6D794CB4-C7CD-4c6f-BFDC-9B77AFBDC02C} - (no file)
O2 - BHO: banners4u browser enhancer - {83202FB4-D35C-55CD-91C8-5B161CDCF4CE} - C:\WINDOWS\system32\qbqcgzammord.dll
O20 - AppInit_DLLs: smnzip.dll vzatdk.dll
O20 - Winlogon Notify: iifDVlJa - iifDVlJa.dll (file missing)


Close all windows including browser and press fix checked.

Go to Start > Run
Type regedit and click OK.

  • On the leftside, click to highlight My Computer at the top.
  • Go up to "File > Export"
    • Make sure in that window there is a tick next to "All" under Export Branch.
    • Leave the "Save As Type" as \Registration Files".
    • Under "Filename" put backup
  • Choose to save it to C:\ or in somewhere else safe location so that you will remember where you put it (don't put it on the Desktop!)
  • Click Save and then go to File > Exit.

Please download the OTMoveIt3 by OldTimer.
  • Save it to your desktop.
  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Copy the lines in the codebox below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

    Code: Select all
    :files
    c:\windows\system32\qbqcgzammord.dll
    c:\windows\system32\orruuwij.ini
    c:\windows\system32\tmxbtfuv.ini
    c:\windows\system32\SBKlnUtv.ini2
    c:\windows\system32\winhb77.dll
    c:\windows\system32\SBKlnUtv.ini
    c:\temp\DIV55
    c:\windows\system32\uv9
    c:\windows\system32\hov
    c:\windows\system32\ki3
    c:\windows\system32\VC
    c:\windows\system32\bin
    c:\program files\temp01
    
    :reg
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa]
    "Authentication Packages"=hex(7):6d,73,76,31,5f,30,00,00
    
    :commands
    [EmptyTemp]
    [reboot]
    

  • Return to OTMoveIt3, right click in the "Paste List of Files/Folders to Move" window (under the yellow bar) and choose Paste.
  • Click the red Moveit! button.
  • Copy everything in the Results window (under the green bar) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy), and paste it in your next reply.
  • Close OTMoveIt3
Note: If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose Yes. In this case, after the reboot, open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTMoveIt\MovedFiles folder, and open the newest .log file present, and copy/paste the contents of that document back here in your next post.

Re-run dds.

Post:

- dds log
- otmoveit3 log
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: A blank web page keeps popping up in Firefox.

Unread postby stargazer » December 7th, 2008, 11:44 pm

Did not find in Hijack this 1 file 020-Appinit DLLs: smnzip.dill vzatdk.dll. Every thing else was OK. Thanks again for all you do. Stargazer

========== FILES ==========
File/Folder c:\windows\system32\qbqcgzammord.dll not found.
c:\windows\system32\orruuwij.ini moved successfully.
c:\windows\system32\tmxbtfuv.ini moved successfully.
c:\windows\system32\SBKlnUtv.ini2 moved successfully.
LoadLibrary failed for c:\windows\system32\winhb77.dll
c:\windows\system32\winhb77.dll NOT unregistered.
File move failed. c:\windows\system32\winhb77.dll scheduled to be moved on reboot.
c:\windows\system32\SBKlnUtv.ini moved successfully.
c:\temp\DIV55 moved successfully.
c:\windows\system32\uv9 moved successfully.
c:\windows\system32\hov moved successfully.
c:\windows\system32\ki3 moved successfully.
c:\windows\system32\VC moved successfully.
c:\windows\system32\bin moved successfully.
c:\program files\temp01 moved successfully.
========== REGISTRY ==========
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\\"Authentication Packages"|hex(7):6d,73,76,31,5f,30,00,00 /E : value set successfully!
========== COMMANDS ==========
File delete failed. C:\DOCUME~1\Francine\LOCALS~1\Temp\~DF966A.tmp scheduled to be deleted on reboot.
User's Temp folder emptied.
User's Temporary Internet Files folder emptied.
User's Internet Explorer cache folder emptied.
Local Service Temp folder emptied.
File delete failed. C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT scheduled to be deleted on reboot.
Local Service Temporary Internet Files folder emptied.
File delete failed. C:\WINDOWS\temp\mcmsc_4Cuj4U6PMJtVGrs scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_p3d18UmE5BrxCdc scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\mcmsc_UbHJ9P08dRgblOW scheduled to be deleted on reboot.
File delete failed. C:\WINDOWS\temp\WFV112.tmp scheduled to be deleted on reboot.
Windows Temp folder emptied.
Java cache emptied.
File delete failed. C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_001_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_002_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_003_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_MAP_ scheduled to be deleted on reboot.
File delete failed. C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\XUL.mfl scheduled to be deleted on reboot.
FireFox cache emptied.
Temp folders emptied.

OTMoveIt3 by OldTimer - Version 1.0.7.2 log created on 12072008_222527

Files moved on Reboot...
File c:\windows\system32\winhb77.dll not found!
C:\DOCUME~1\Francine\LOCALS~1\Temp\~DF966A.tmp moved successfully.
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\INDEX.DAT moved successfully.
File C:\WINDOWS\temp\mcmsc_4Cuj4U6PMJtVGrs not found!
File C:\WINDOWS\temp\mcmsc_p3d18UmE5BrxCdc not found!
File C:\WINDOWS\temp\mcmsc_UbHJ9P08dRgblOW not found!
File C:\WINDOWS\temp\WFV112.tmp not found!
C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_001_ moved successfully.
C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_002_ moved successfully.
C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_003_ moved successfully.
C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\Cache\_CACHE_MAP_ moved successfully.
C:\Documents and Settings\Francine\Local Settings\Application Data\Mozilla\Firefox\Profiles\7q39all5.default\XUL.mfl moved successfully.


DDS (Version 1.0) - NTFSx86
Run by Francine at 22:38:55.85 on Sun 12/07/2008
Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1022.499 [GMT -5:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\System32\svchost.exe -k NetworkService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe -k LocalService
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\DellSupport\DSAgnt.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\MightyFax\MFNTCTL.EXE
C:\WINDOWS\webshots.scr
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\SYSTEM32\notepad.exe
C:\WINDOWS\system32\wscript.exe
C:\Documents and Settings\Francine\Desktop\dds.scr
C:\WINDOWS\System32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://netmail.verizon.net/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
mStart Page = hxxp://www.dell4me.com/myway
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
TB: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
TB: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [AnyDVD] c:\program files\slysoft\anydvd\AnyDVDtray.exe
uRun: [swg] c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe
uRun: [cdloader] "c:\documents and settings\francine\application data\mjusbsp\cdloader2.exe" MAGICJACK
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DVDSentry] c:\windows\system32\DSentry.exe
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [Logitech Utility] Logi_MwX.Exe
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [RCScheduleCheck] c:\program files\vcom\recovery commander\RCSCHED.EXE -CHECK
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [Windows Defender] "c:\program files\windows defender\MSASCui.exe" -hide
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [Acronis Scheduler2 Service] "c:\program files\common files\acronis\schedule2\schedhlp.exe"
mRun: [diagent] "c:\program files\creative\sblive\diagnostics\diagent.exe" startup
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [ATIModeChange] Ati2mdxx.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
StartupFolder: c:\documents and settings\francine\start menu\programs\startup\PowerReg Scheduler V3.exe
StartupFolder: c:\docume~1\francine\startm~1\programs\startup\webshots.lnk - c:\program files\webshots\Launcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\apcups~1.lnk - c:\program files\apc\apc powerchute personal edition\Display.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mighty~1.lnk - c:\program files\mightyfax\MFNTCTL.EXE
uPolicies-explorer: NoNetworkConnections = 01000000
mPolicies-explorer: <NO NAME> =
IE: &Google Search
IE: &Translate English Word
IE: Backward Links
IE: Cached Snapshot of Page
IE: Similar Pages
IE: Translate Page into English
IE: {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - c:\program files\pdftypewriter\PDFtypewriterie.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - c:\program files\pdftypewriter\PDFtypewriterie.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: {a5780613-492e-4a2a-a7fd-549610edf6cc} - c:\program files\vcom\recovery commander\RCHOOK.DLL
SEH: {091EB208-39DD-417D-A5DD-7E2C2D8FB9CB} - c:\progra~1\window~4\MpShHook.dll

============= SERVICES / DRIVERS ===============

R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2008-12-3 40840]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2008-12-3 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2008-12-3 81288]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2007-8-24 207656]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2007-11-16 358736]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2007-8-24 144704]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\spyware doctor\pctsAuxs.exe [2008-12-3 356920]
R2 sdCoreService;PC Tools Security Service;c:\program files\spyware doctor\pctsSvc.exe [2008-12-3 1079176]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2007-8-24 605512]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2007-8-24 79240]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2007-8-24 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2007-8-24 40488]
S1 diskdumpp;diskdumpp;c:\windows\system32\drivers\diskdumpp.sys []
S2 WinDefend;Windows Defender;"c:\program files\windows defender\MsMpEng.exe" [2006-11-3 13592]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2007-8-24 34152]

=============== Created Last 30 ================

2008-12-07 22:25 <DIR> --d----- C:\_OTMoveIt
2008-12-03 18:10 23,576 a------- c:\windows\system32\wuapi.dll.mui
2008-12-03 16:58 <DIR> --d----- c:\program files\Trend Micro
2008-12-03 05:29 81,288 a------- c:\windows\system32\drivers\iksyssec.sys
2008-12-03 05:29 66,952 a------- c:\windows\system32\drivers\iksysflt.sys
2008-12-03 05:29 40,840 a------- c:\windows\system32\drivers\ikfilesec.sys
2008-12-03 05:29 29,576 a------- c:\windows\system32\drivers\kcom.sys
2008-12-03 05:28 <DIR> --d----- c:\program files\Spyware Doctor
2008-12-03 05:28 <DIR> --d----- c:\docume~1\francine\applic~1\PC Tools
2008-12-02 10:02 <DIR> --d----- C:\Temp
2008-12-01 11:52 103,360 a------- c:\windows\system32\drivers\AnyDVD.sys
2008-11-29 20:51 <DIR> --d----- c:\program files\Mystery Case Files - Return to Ravenhearst
2008-11-25 19:16 <DIR> --d----- c:\docume~1\francine\applic~1\Gold Casual Games
2008-11-25 19:16 <DIR> --d----- c:\docume~1\alluse~1\applic~1\Gold Casual Games
2008-11-25 18:16 <DIR> --d----- c:\program files\The Mysterious City - Golden Prague
2008-11-22 18:10 <DIR> --d----- c:\program files\Detective Stories - Hollywood
2008-11-19 12:21 93,128 a------- c:\windows\system32\ElbyCDIO.dll
2008-11-12 21:13 <DIR> --d----- c:\program files\Abra Academy
2008-11-11 17:59 <DIR> --d----- c:\docume~1\francine\applic~1\Artogon
2008-11-10 16:42 <DIR> --d----- c:\docume~1\alluse~1\applic~1\SugarGames
2008-11-10 16:28 <DIR> --d----- c:\program files\Rainbow Web II
2008-11-08 17:53 <DIR> --d----- c:\docume~1\alluse~1\applic~1\ERS G-Studio

==================== Find3M ====================

2008-12-06 19:20 37,176 a------- c:\docume~1\francine\applic~1\wklnhst.dat
2008-11-18 16:38 10,494 a------- c:\windows\pchealth\helpctr\config\cache\Personal_32_1033.dat
2008-10-16 14:13 1,809,944 a------- c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:12 323,608 a------- c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:12 561,688 a------- c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:09 92,696 a------- c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 51,224 a------- c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:08 34,328 a------- c:\windows\system32\dllcache\wups.dll
2006-07-07 20:34 79,376 a------- c:\docume~1\francine\applic~1\GDIPFONTCACHEV1.DAT

============= FINISH: 22:40:19.21 ===============
stargazer
Active Member
 
Posts: 7
Joined: December 3rd, 2008, 6:32 pm

Re: A blank web page keeps popping up in Firefox.

Unread postby Shaba » December 8th, 2008, 4:46 am

Yes it seems to be gone :)

Please go to Kaspersky website and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
  5. Click on My Computer under Scan.
  6. Once the scan is complete, it will display the results. Click on View Scan Report.
  7. You will see a list of infected items there. Click on Save Report As....
  8. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  9. Please post this log in your next reply along with a fresh HijackThis log.

If you need a tutorial, see here
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: A blank web page keeps popping up in Firefox.

Unread postby stargazer » December 8th, 2008, 8:35 pm

I've been browsing in Firefox now for about 2 hours. No Problem. Maybe it's gon????? Here's what you requested
--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Monday, December 8, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Monday, December 08, 2008 19:30:54
Records in database: 1444449
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
C:\
D:\
H:\

Scan statistics:
Files scanned: 109775
Threat name: 2
Infected objects: 2
Suspicious objects: 0
Duration of the scan: 02:35:25


File name / Threat name / Threats count
C:\Documents and Settings\Francine\Desktop\OTMoveIt3.exe Infected: Backdoor.Win32.SubSeven.asu 1
C:\_OTMoveIt\MovedFiles\12072008_222527\windows\system32\hov\BATU2I3X.exe Infected: Trojan.Win32.Agent.asjk 1

The selected area was scanned.



Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:31:05 PM, on 12/8/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MightyFax\MFNTCTL.EXE
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\webshots.scr
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netmail.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Francine\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: MightyFAX Controller.lnk = C:\Program Files\MightyFax\MFNTCTL.EXE
O9 - Extra button: PDFtypewriter - {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - C:\Program Files\PDFtypewriter\PDFtypewriterie.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microso ... 8775145973
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 8159869515
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/defaul ... uncher.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} (Java Plug-in 1.4.2) -
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10112 bytes
stargazer
Active Member
 
Posts: 7
Joined: December 3rd, 2008, 6:32 pm

Re: A blank web page keeps popping up in Firefox.

Unread postby Shaba » December 9th, 2008, 9:59 am

Looks like so yes :)

This is false positive:

C:\Documents and Settings\Francine\Desktop\OTMoveIt3.exe Infected: Backdoor.Win32.SubSeven.asu 1

Empty this folder:

C:\_OTMoveIt\MovedFiles

Empty Recycle Bin.

Open HijackThis, click do a system scan only and checkmark these:

O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} -
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} -
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} -
O16 - DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} (Java Plug-in 1.4.2) -


Close all windows including browser and press fix checked.

Reboot.

Post back a fresh HijackThis log and tell me if any issues left?
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Shaba
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Posts: 26974
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Re: A blank web page keeps popping up in Firefox.

Unread postby stargazer » December 9th, 2008, 6:59 pm

I could not find the file OTMoveit3.exe Infected:Backdoor.Win32.substation.asu1
Followed the rest of the instructions.
I am presently having no problems at all.
Here is the log you requested and thanks a lot. I really appreciate this attention. xoxo Stargazer


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 5:55:24 PM, on 12/9/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\WINDOWS\system32\Rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MightyFax\MFNTCTL.EXE
C:\WINDOWS\webshots.scr
C:\Program Files\APC\APC PowerChute Personal Edition\apcsystray.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://netmail.verizon.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell4me.com/myway
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [RCScheduleCheck] C:\Program Files\VCOM\Recovery Commander\RCSCHED.EXE -CHECK
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVDtray.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Francine\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: APC UPS Status.lnk = ?
O4 - Global Startup: MightyFAX Controller.lnk = C:\Program Files\MightyFax\MFNTCTL.EXE
O9 - Extra button: PDFtypewriter - {B5EE1724-E26C-4431-A8F3-96FC5FE55CA1} - C:\Program Files\PDFtypewriter\PDFtypewriterie.exe (file missing)
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?LinkID=39204
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microso ... 8775145973
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 8159869515
O16 - DPF: {7E980B9B-8AE5-466A-B6D6-DA8CF814E78A} (MJLauncherCtrl Class) - http://zone.msn.com/bingame/luxr/defaul ... uncher.cab
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: APC UPS Service - American Power Conversion Corporation - C:\Program Files\APC\APC PowerChute Personal Edition\mainserv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SystemSuite Task Manager - V Communications, Inc. - C:\PROGRA~1\VCOM\SYSTEM~1\MXTask.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 10246 bytes
stargazer
Active Member
 
Posts: 7
Joined: December 3rd, 2008, 6:32 pm

Re: A blank web page keeps popping up in Firefox.

Unread postby Shaba » December 10th, 2008, 5:45 am

Great :)

Before final instructions, please tell me if McAfee has a firewall?
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Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: A blank web page keeps popping up in Firefox.

Unread postby stargazer » December 10th, 2008, 1:19 pm

I only have the anti virus. Stargazer
stargazer
Active Member
 
Posts: 7
Joined: December 3rd, 2008, 6:32 pm

Re: A blank web page keeps popping up in Firefox.

Unread postby Shaba » December 10th, 2008, 1:40 pm

Thank you for information.

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Looking over your log, it seems you don't have any evidence of a third party firewall.

As the term conveys, a firewall is an extra layer of security installed onto computers, which restricts access to systems from the outside world. Firewalls protect against hackers and malicious intruders. I want you to download a free firewall NOW from one of these excellent vendors:

1) Comodo (Uncheck during installation "Install COMODO Antivirus (Recommended)"!, "Install Comodo SafeSurf..", Make Comodo my default search provider" and "Make Comodo Search my homepage")
2) Online Armor
3) PC Tools
4) Sunbelt/Kerio
5) ZoneAlarm (uncheck ZoneAlarm Spy Blocker during installation if you choose this one)

If you are using the built-in Windows XP firewall, it is not recommended as it does not block outgoing connections. This means that any malware on your computer is free to "phone home" for more instructions. Simply put, Windows XP contains a mediocre firewall. This firewall is NO replacement for a dedicated software solution. Remember to use only one firewall at the same time.

Next we remove all used tools.

You can delete DDS.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install Malwarebytes' Anti-Malware - Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

    Malwarebytes' Anti-Malware Setup Guide

    Malwarebytes' Anti-Malware Scanning Guide

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :)
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Shaba
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Posts: 26974
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Re: A blank web page keeps popping up in Firefox.

Unread postby stargazer » December 10th, 2008, 4:11 pm

Dear Shaba, thanks so much for your help. I have installed PC Tools firewall and Spyblaster. I am also going to do a donation. Thank God you all were here for me. Thanks again stargazer
stargazer
Active Member
 
Posts: 7
Joined: December 3rd, 2008, 6:32 pm

Re: A blank web page keeps popping up in Firefox.

Unread postby Shaba » December 11th, 2008, 5:00 am

stargazer this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Shaba
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Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland
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