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TrendMicro can't remove 5 viruses, here my HiJack This log

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TrendMicro can't remove 5 viruses, here my HiJack This log

Unread postby oldhat » December 1st, 2008, 7:54 pm

I have both Norton 360 and TrendMicro antivirus on my computer. TrendMicro says I have 5 viruses but yet can't remove them with updated virus definitions. Norton 360 (which is annoying, instrusive and sucks) doesn't see anything unusual. Can someone take a look at this log and tell me what's going on? I don't see anything. Thank you in advance.

C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: DeltaCopy Server (DeltaCopyService) - Synametrics Technologies - C:\Program Files\Synametrics Technologies\DeltaCopy\DCServce.exe
O23 - Service: FileZilla Server FTP server (FileZilla Server) - FileZilla Project - C:\Program Files\FileZilla Server\FileZilla Server.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE
O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Trend Micro Client/Server Security Agent RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
O23 - Service: Trend Micro Client/Server Security Agent Personal Firewall (OfcPfwSvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\OfcPfwSvc.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe
O23 - Service: Trend Micro Client/Server Security Agent Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VNC Server (winvnc) - TightVNC Group - C:\Program Files\TightVNC\WinVNC.exe

--
End of file - 11362 bytes
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Re: TrendMicro can't remove 5 viruses, here my HiJack This log

Unread postby NonSuch » December 4th, 2008, 6:53 pm

You have posted an incomplete HijackThis log.

In order for us to help you it is necessary that you provide us with a complete HijackThis log. A HijackThis log, as well as other logs that may be requested, provide us with a guideline for removing whatever malware is infecting your system. We cannot proceed without such logs for guidance.

Please follow the guideline at the link below to start a new topic and post your HijackThis log. If you are unable to create and post a HijackThis log, then your only option may be to reformat your computer and reinstall the operating system.

This topic is now closed. Please start a new topic by following the HijackThis Guideline posted here: >Guideline for posting your HijackThis log<
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