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Re: Help required !!

Unread postby Axephilic » December 7th, 2008, 3:14 pm

Hello,

Now you will need to either print these instructions, or save them to a text document on your desktop because you will not have access to the internet from Safe Mode.

Please boot into Safe Mode. You can do this by:
  • Restart your computer.
  • As the computer is starting back up, start pressing F8 until you get a menu.
  • Once you get the boot menu, select Safe Mode.

Fix HijackThis lines

  • Run HijackThis!
  • Click on Do a System Scan only
  • Place a tick next to the following lines:

    O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll
Close all open windows and click on Fix checked and when you get a popup window click on Yes.



Use OTMoveIt3
  1. Double click on OTMoveIt3.exe to run it.
  2. Please copy and paste the following in the Code box into OTMoveIt3 (1).

    Warning: Do not type it out to prevent any typo errors and damaging your machine.

    Code: Select all
    :Files
    C:\Program Files\RXToolBar
    


    Please refer to this image to use OTMoveIt3.

    Image

  3. Click on MoveIt! (2)
  4. Click Exit (3) when done.

Please reboot back into normal mode now as you would normally.


In your next reply, please include:
  1. OTMoveIt3 log
  2. A new HijackThis log

Regards,
Adam
User avatar
Axephilic
Retired Graduate
 
Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US
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Re: Help required !!

Unread postby sd81 » December 7th, 2008, 4:21 pm

Hi,

Still no logfile produced from the OTMoveIt3 program

**********************************HIJACK THIS Log*******************************


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 20:17:54, on 07/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast4\setup\avast.setup
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R3 - URLSearchHook: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q306&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

--
End of file - 9534 bytes

********************************************************************************

Regards

Steve
sd81
Active Member
 
Posts: 14
Joined: November 28th, 2008, 3:49 pm

Re: Help required !!

Unread postby Axephilic » December 8th, 2008, 12:41 pm

Hello, this one is being pretty stubborn.

Make a Batch File

Copy/paste the following quote box into a new notepad (not wordpad) file.
Code: Select all
attrib -h -r -s -a "C:\Program Files\RXToolBar"
rd /Q /S "C:\Program Files\RXToolBar" >> log.txt
notepad log.txt

Save it to your Desktop as del.bat. Save it as File Type: All Files (not as a text document or it won't work).

Locate del.bat on your Desktop and double-click it.
When Notepad opens, copy/paste the content in your reply.
When you close Notepad, the CMD window will close automatically and the text file will be deleted.

Please post back with the log that that creates and a new HijackThis log.

Regards,
Adam
User avatar
Axephilic
Retired Graduate
 
Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US

Re: Help required !!

Unread postby sd81 » December 9th, 2008, 2:13 pm

Hi,

I followed your instructions and created the batch file but when i clicked on it the log.txt file appeared with no content at all. When I closed it, the cmd dissappeared as you said but still no content in the log.

Here is the Hijack this log;

******************************************************************************

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:11:37, on 09/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\sndrec32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R3 - URLSearchHook: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q306&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

--
End of file - 9532 bytes

***************************************************************************

Regards

Steve
sd81
Active Member
 
Posts: 14
Joined: November 28th, 2008, 3:49 pm

Re: Help required !!

Unread postby Axephilic » December 10th, 2008, 1:00 pm

Hello, we are moving to more power to try and get rid of this last thing. :)

We will now use ComboFix.exe. Please visit this webpage for download links, and instructions for running the tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix


* Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Please include the C:\ComboFix.txt in your next reply for further review and a new HijackThis log.

Regards,
Adam
User avatar
Axephilic
Retired Graduate
 
Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US

Re: Help required !!

Unread postby Axephilic » December 13th, 2008, 3:20 am

Hello,

THREE DAY BUMP!

It has been three days since my last post.
  • Do you still need help with this?
  • Do you need more time?
  • Are you having problems following my instructions?

If after 48 hours you have not replied to this thread, then it will have to be closed!

Regards,
Adam
User avatar
Axephilic
Retired Graduate
 
Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US

Re: Help required !!

Unread postby sd81 » December 13th, 2008, 5:36 pm

Apologies, I have been extremely busy these past few days with work etc...

I will post a further reply in the next day or so

Regards

Steve
sd81
Active Member
 
Posts: 14
Joined: November 28th, 2008, 3:49 pm

Re: Help required !!

Unread postby Axephilic » December 13th, 2008, 5:52 pm

Ok, no problem. Just let me know if you will be gone for periods of time. :)
User avatar
Axephilic
Retired Graduate
 
Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US

Re: Help required !!

Unread postby sd81 » December 14th, 2008, 6:22 pm

Hi,

***************************Combo Fix log****************************************

ComboFix 08-12-14.03 - Stephen 2008-12-14 22:07:52.1 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.525 [GMT 0:00]
Running from: c:\documents and settings\Stephen\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Stephen\Desktop\WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\program files\Altnet
c:\program files\Altnet\My Altnet Shares\Bullguard Protection\plugins.cab.cab
c:\windows\f49f4daa.dat
c:\windows\fmark2.dat
c:\windows\IE4 Error Log.txt
c:\windows\system32\_000003_.tmp.dll
c:\windows\system32\_000004_.tmp.dll
c:\windows\system32\_000006_.tmp.dll
c:\windows\system32\_000008_.tmp.dll
c:\windows\system32\_000009_.tmp.dll
c:\windows\system32\_000025_.tmp.dll
D:\Autorun.inf

.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.

-------\Legacy_REMOTE_PROCEDURE_CALL_(RPC)_(RPCSS)_


((((((((((((((((((((((((( Files Created from 2008-11-14 to 2008-12-14 )))))))))))))))))))))))))))))))
.

2008-12-06 22:11 . 2008-12-06 22:11 <DIR> d-------- c:\program files\Java
2008-12-06 22:11 . 2008-12-06 22:11 410,984 --a------ c:\windows\system32\deploytk.dll
2008-12-06 22:11 . 2008-12-06 22:11 73,728 --a------ c:\windows\system32\javacpl.cpl
2008-12-06 22:04 . 2008-12-06 22:04 <DIR> d-------- c:\program files\Common Files\Adobe AIR
2008-12-06 22:00 . 2008-12-07 10:22 <DIR> d-------- c:\program files\NOS
2008-12-06 22:00 . 2008-12-07 10:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\NOS
2008-12-06 19:12 . 2008-12-06 19:12 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-06 19:12 . 2008-12-06 19:12 <DIR> d-------- c:\documents and settings\Stephen\Application Data\Malwarebytes
2008-12-06 19:12 . 2008-12-06 19:12 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-06 19:12 . 2008-05-05 20:46 27,048 --a------ c:\windows\system32\drivers\mbamcatchme.sys
2008-12-06 19:12 . 2008-05-05 20:46 15,864 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-06 18:52 . 2008-12-06 18:52 <DIR> d-------- C:\_OTMoveIt
2008-12-06 12:25 . 2008-12-06 12:25 <DIR> d-------- c:\program files\thechatterbox.cc
2008-12-03 18:31 . 2008-12-03 18:31 <DIR> d-------- C:\rsit
2008-12-02 21:02 . 2008-12-02 21:02 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2008-12-02 21:00 . 2008-12-02 21:00 <DIR> d-------- c:\windows\ERUNT
2008-12-02 20:52 . 2008-12-02 21:15 <DIR> d-------- C:\SDFix
2008-11-30 21:40 . 2008-11-30 21:40 <DIR> d-------- c:\program files\Trend Micro
2008-11-18 18:16 . 2008-11-18 19:18 1,490 ---h----- c:\windows\be49f4d98.dat
2008-11-18 18:09 . 2008-11-18 18:09 1 ---h----- c:\windows\bemark2.dat
2008-11-18 18:09 . 2008-11-18 18:13 1 ---h----- c:\windows\be49f4daa.dat

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-14 21:24 --------- d-----w c:\documents and settings\Stephen\Application Data\Skype
2008-12-10 18:41 --------- d-----w c:\program files\Windows Media Connect 2
2008-12-07 00:34 --------- d-----w c:\documents and settings\Stephen\Application Data\DNA
2008-12-06 22:03 --------- d-----w c:\program files\Common Files\Adobe
2008-12-06 00:12 --------- d-----w c:\documents and settings\Stephen\Application Data\BitTorrent
2008-12-05 19:46 39,552 ----a-w c:\windows\system32\drivers\ser2pl.sys
2008-11-24 23:56 --------- d-----w c:\program files\Incomplete
2008-11-18 19:53 --------- d-----w c:\program files\ACAD2000
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00b8e20c-5c71-4c2f-85a5-6ad541500df0}"= "c:\program files\thechatterbox.cc\tbthec.dll" [2008-11-23 1784856]

[HKEY_CLASSES_ROOT\clsid\{00b8e20c-5c71-4c2f-85a5-6ad541500df0}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00b8e20c-5c71-4c2f-85a5-6ad541500df0}]
2008-11-23 23:03 1784856 --a------ c:\program files\thechatterbox.cc\tbthec.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{00b8e20c-5c71-4c2f-85a5-6ad541500df0}"= "c:\program files\thechatterbox.cc\tbthec.dll" [2008-11-23 1784856]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{00B8E20C-5C71-4C2F-85A5-6AD541500DF0}"= "c:\program files\thechatterbox.cc\tbthec.dll" [2008-11-23 1784856]

[HKEY_CLASSES_ROOT\clsid\{00b8e20c-5c71-4c2f-85a5-6ad541500df0}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2007-08-31 22879528]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 6\PCSync2.exe" [2008-03-26 1232896]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 6\PCSuite.exe" [2008-04-16 1079808]
"Google Update"="c:\documents and settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-09-18 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2006-02-15 454656]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-04 761948]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2006-04-11 102400]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-16 49152]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2006-03-07 131072]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2006-02-22 40960]
"RecGuard"="c:\windows\SMINST\RecGuard.exe" [2005-10-11 1187840]
"Reminder"="c:\windows\CREATOR\Remind_XP.exe" [2006-02-09 643072]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-02-25 180269]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-03-14 257088]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-05-16 282624]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-07-19 78008]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-06 136600]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [2006-04-18 c:\windows\system32\CHDAudPropShortcut.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-09-18 78416]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\DRIVERS\aswFsBlk.sys [2008-09-18 20560]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\D]
\Shell\AutoRun\command - c:\windows\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL Info.exe protect.ed 480 480

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{80a0f08e-be22-11dc-b7cd-0014a5a6ac23}]
\Shell\AutoRun\command - F:\AutoTransfer.exe
.
Contents of the 'Scheduled Tasks' folder

2008-12-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 14:42]

2008-12-14 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-09-18 10:15]
.
- - - - ORPHANS REMOVED - - - -

HKCU-Run-MsnMsgr - c:\program files\MSN Messenger\MsnMsgr.Exe


.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-14 22:12:35
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe?????? ???@???????????????@? ???H^??????(?@???????@

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Alwil Software\Avast4\aswUpdSv.exe
c:\program files\Alwil Software\Avast4\ashServ.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
c:\program files\Hewlett-Packard\Shared\hpqwmiex.exe
c:\program files\Alwil Software\Avast4\ashMaiSv.exe
c:\program files\Alwil Software\Avast4\ashWebSv.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\PC Connectivity Solution\ServiceLayer.exe
c:\program files\Common Files\Nokia\MPAPI\MPAPI3s.exe
c:\program files\PC Connectivity Solution\Transports\NclUSBSrv.exe
c:\program files\PC Connectivity Solution\Transports\NclRSSrv.exe
c:\progra~1\HPQ\Shared\HPQTOA~1.EXE
c:\windows\system32\wscntfy.exe
c:\program files\Skype\Plugin Manager\skypePM.exe
c:\windows\system32\wbem\wmiadap.exe
.
**************************************************************************
.
Completion time: 2008-12-14 22:16:25 - machine was rebooted
ComboFix-quarantined-files.txt 2008-12-14 22:16:01

Pre-Run: 45,388,234,752 bytes free
Post-Run: 46,259,486,720 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

183 --- E O F --- 2008-12-12 00:04:50



*************************Hijack This log****************************************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:19:26, on 14/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R3 - URLSearchHook: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q306&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

--
End of file - 9349 bytes

***************************************************************************

Regards

Steve
sd81
Active Member
 
Posts: 14
Joined: November 28th, 2008, 3:49 pm

Re: Help required !!

Unread postby Axephilic » December 15th, 2008, 12:41 pm

Hello,

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Open notepad and copy/paste the text in the codebox below into it:

Code: Select all
File::
c:\windows\be49f4d98.dat
c:\windows\bemark2.dat
c:\windows\be49f4daa.dat

Folder::
c:\documents and settings\Stephen\Application Data\DNA
c:\documents and settings\Stephen\Application Data\BitTorrent


Save this as "CFScript.txt", and as Type: All Files (*.*) in the same location as ComboFix.exe


Image

Refering to the picture above, drag CFScript into ComboFix.exe

When finished, it shall produce a log for you at C:\ComboFix.txt which I will require in your next reply.


Scan with Malwarebytes' Anti-Malware

  • Double click on the Malwarebytes' Anti-Malware icon on your desktop.
  • Once the program has loaded, click on the Update tab and click on Check for Updates.
  • Click on the Scanner tab.
  • Select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply.
  • If you accidently close it, the log file is saved here and will be named like this: C:\Documents and Settings\<your username>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

In your next reply, please include:
  • ComboFix report
  • MalwareBytes log
  • A new HijackThis log

Regards,
Adam
User avatar
Axephilic
Retired Graduate
 
Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US

Re: Help required !!

Unread postby sd81 » December 15th, 2008, 3:11 pm

Hi,

***********************************Combo Fix Log **************************

ComboFix 08-12-14.03 - Stephen 2008-12-15 18:04:47.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.557 [GMT 0:00]
Running from: c:\documents and settings\Stephen\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Stephen\Desktop\CFScript.txt
* Created a new restore point

FILE ::
c:\windows\be49f4d98.dat
c:\windows\be49f4daa.dat
c:\windows\bemark2.dat
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\documents and settings\Stephen\Application Data\BitTorrent
c:\documents and settings\Stephen\Application Data\BitTorrent\bittorrent.lng
c:\documents and settings\Stephen\Application Data\BitTorrent\dht.dat
c:\documents and settings\Stephen\Application Data\BitTorrent\dht.dat.old
c:\documents and settings\Stephen\Application Data\BitTorrent\resume.dat
c:\documents and settings\Stephen\Application Data\BitTorrent\resume.dat.old
c:\documents and settings\Stephen\Application Data\BitTorrent\rss.dat
c:\documents and settings\Stephen\Application Data\BitTorrent\rss.dat.old
c:\documents and settings\Stephen\Application Data\BitTorrent\settings.dat
c:\documents and settings\Stephen\Application Data\BitTorrent\settings.dat.old
c:\documents and settings\Stephen\Application Data\DNA
c:\documents and settings\Stephen\Application Data\DNA\dht.dat
c:\documents and settings\Stephen\Application Data\DNA\dht.dat.old
c:\documents and settings\Stephen\Application Data\DNA\dna.lng
c:\documents and settings\Stephen\Application Data\DNA\resume.dat
c:\documents and settings\Stephen\Application Data\DNA\resume.dat.old
c:\documents and settings\Stephen\Application Data\DNA\rss.dat
c:\documents and settings\Stephen\Application Data\DNA\rss.dat.old
c:\documents and settings\Stephen\Application Data\DNA\settings.dat
c:\documents and settings\Stephen\Application Data\DNA\settings.dat.old
c:\windows\be49f4d98.dat
c:\windows\be49f4daa.dat
c:\windows\bemark2.dat

.
((((((((((((((((((((((((( Files Created from 2008-11-15 to 2008-12-15 )))))))))))))))))))))))))))))))
.

2008-12-06 22:11 . 2008-12-06 22:11 <DIR> d-------- c:\program files\Java
2008-12-06 22:11 . 2008-12-06 22:11 410,984 --a------ c:\windows\system32\deploytk.dll
2008-12-06 22:11 . 2008-12-06 22:11 73,728 --a------ c:\windows\system32\javacpl.cpl
2008-12-06 22:04 . 2008-12-06 22:04 <DIR> d-------- c:\program files\Common Files\Adobe AIR
2008-12-06 22:00 . 2008-12-07 10:22 <DIR> d-------- c:\program files\NOS
2008-12-06 22:00 . 2008-12-07 10:22 <DIR> d-------- c:\documents and settings\All Users\Application Data\NOS
2008-12-06 19:12 . 2008-12-06 19:12 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2008-12-06 19:12 . 2008-12-06 19:12 <DIR> d-------- c:\documents and settings\Stephen\Application Data\Malwarebytes
2008-12-06 19:12 . 2008-12-06 19:12 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2008-12-06 19:12 . 2008-05-05 20:46 27,048 --a------ c:\windows\system32\drivers\mbamcatchme.sys
2008-12-06 19:12 . 2008-05-05 20:46 15,864 --a------ c:\windows\system32\drivers\mbam.sys
2008-12-06 18:52 . 2008-12-06 18:52 <DIR> d-------- C:\_OTMoveIt
2008-12-06 12:25 . 2008-12-06 12:25 <DIR> d-------- c:\program files\thechatterbox.cc
2008-12-03 18:31 . 2008-12-03 18:31 <DIR> d-------- C:\rsit
2008-12-02 21:02 . 2008-12-02 21:02 578,560 --a------ c:\windows\system32\dllcache\user32.dll
2008-12-02 21:00 . 2008-12-02 21:00 <DIR> d-------- c:\windows\ERUNT
2008-12-02 20:52 . 2008-12-02 21:15 <DIR> d-------- C:\SDFix
2008-11-30 21:40 . 2008-11-30 21:40 <DIR> d-------- c:\program files\Trend Micro

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2008-12-15 17:48 --------- d-----w c:\documents and settings\Stephen\Application Data\Skype
2008-12-10 18:41 --------- d-----w c:\program files\Windows Media Connect 2
2008-12-06 22:03 --------- d-----w c:\program files\Common Files\Adobe
2008-12-05 19:46 39,552 ----a-w c:\windows\system32\drivers\ser2pl.sys
2008-11-24 23:56 --------- d-----w c:\program files\Incomplete
2008-11-18 19:53 --------- d-----w c:\program files\ACAD2000
2008-10-24 11:21 455,296 ----a-w c:\windows\system32\drivers\mrxsmb.sys
2008-10-24 11:21 455,296 ------w c:\windows\system32\dllcache\mrxsmb.sys
2008-10-23 12:36 286,720 ----a-w c:\windows\system32\gdi32.dll
2008-10-23 12:36 286,720 ------w c:\windows\system32\dllcache\gdi32.dll
2008-10-17 02:08 3,593,216 ------w c:\windows\system32\dllcache\mshtml.dll
2008-10-16 14:13 202,776 ----a-w c:\windows\system32\wuweb.dll
2008-10-16 14:13 202,776 ----a-w c:\windows\system32\dllcache\wuweb.dll
2008-10-16 14:13 1,809,944 ----a-w c:\windows\system32\wuaueng.dll
2008-10-16 14:13 1,809,944 ----a-w c:\windows\system32\dllcache\wuaueng.dll
2008-10-16 14:12 561,688 ----a-w c:\windows\system32\wuapi.dll
2008-10-16 14:12 561,688 ----a-w c:\windows\system32\dllcache\wuapi.dll
2008-10-16 14:12 323,608 ----a-w c:\windows\system32\wucltui.dll
2008-10-16 14:12 323,608 ----a-w c:\windows\system32\dllcache\wucltui.dll
2008-10-16 14:09 92,696 ----a-w c:\windows\system32\dllcache\cdm.dll
2008-10-16 14:09 92,696 ----a-w c:\windows\system32\cdm.dll
2008-10-16 14:09 51,224 ----a-w c:\windows\system32\wuauclt.exe
2008-10-16 14:09 51,224 ----a-w c:\windows\system32\dllcache\wuauclt.exe
2008-10-16 14:09 43,544 ----a-w c:\windows\system32\wups2.dll
2008-10-16 14:08 34,328 ----a-w c:\windows\system32\wups.dll
2008-10-16 14:08 34,328 ----a-w c:\windows\system32\dllcache\wups.dll
2008-10-16 14:06 268,648 ----a-w c:\windows\system32\mucltui.dll
2008-10-16 14:06 208,744 ----a-w c:\windows\system32\muweb.dll
2008-10-16 13:11 70,656 ------w c:\windows\system32\dllcache\ie4uinit.exe
2008-10-16 13:11 13,824 ------w c:\windows\system32\dllcache\ieudinit.exe
2008-10-15 16:34 337,408 ------w c:\windows\system32\dllcache\netapi32.dll
2008-10-15 07:06 633,632 ------w c:\windows\system32\dllcache\iexplore.exe
2008-10-15 07:04 161,792 ------w c:\windows\system32\dllcache\ieakui.dll
2008-10-03 10:02 247,326 ----a-w c:\windows\system32\strmdll.dll
2008-10-03 10:02 247,326 ------w c:\windows\system32\dllcache\strmdll.dll
2008-09-30 16:43 1,286,152 ----a-w c:\windows\system32\msxml4.dll
2008-09-15 12:12 1,846,400 ----a-w c:\windows\system32\win32k.sys
2008-09-15 12:12 1,846,400 ------w c:\windows\system32\dllcache\win32k.sys
.

((((((((((((((((((((((((((((( snapshot@2008-12-14_22.15.12.79 )))))))))))))))))))))))))))))))))))))))))
.
- 2008-12-14 16:14:54 54,460 ----a-w c:\windows\system32\perfc009.dat
+ 2008-12-15 17:50:53 54,460 ----a-w c:\windows\system32\perfc009.dat
- 2008-12-14 16:14:54 384,464 ----a-w c:\windows\system32\perfh009.dat
+ 2008-12-15 17:50:53 384,464 ----a-w c:\windows\system32\perfh009.dat
+ 2008-12-15 17:46:52 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_71c.dat
+ 2008-12-15 17:46:53 16,384 ----atw c:\windows\Temp\Perflib_Perfdata_e8.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{00b8e20c-5c71-4c2f-85a5-6ad541500df0}"= "c:\program files\thechatterbox.cc\tbthec.dll" [2008-11-23 1784856]

[HKEY_CLASSES_ROOT\clsid\{00b8e20c-5c71-4c2f-85a5-6ad541500df0}]

[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{00b8e20c-5c71-4c2f-85a5-6ad541500df0}]
2008-11-23 23:03 1784856 --a------ c:\program files\thechatterbox.cc\tbthec.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{00b8e20c-5c71-4c2f-85a5-6ad541500df0}"= "c:\program files\thechatterbox.cc\tbthec.dll" [2008-11-23 1784856]

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{00B8E20C-5C71-4C2F-85A5-6AD541500DF0}"= "c:\program files\thechatterbox.cc\tbthec.dll" [2008-11-23 1784856]

[HKEY_CLASSES_ROOT\clsid\{00b8e20c-5c71-4c2f-85a5-6ad541500df0}]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2007-08-31 22879528]
"Nokia.PCSync"="c:\program files\Nokia\Nokia PC Suite 6\PCSync2.exe" [2008-03-26 1232896]
"PC Suite Tray"="c:\program files\Nokia\Nokia PC Suite 6\PCSuite.exe" [2008-04-16 1079808]
"Google Update"="c:\documents and settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" [2008-09-18 133104]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"hpWirelessAssistant"="c:\program files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe" [2006-02-15 454656]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2006-03-23 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2006-03-23 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2006-03-23 118784]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2006-03-04 761948]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2006-04-11 102400]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2005-02-16 49152]
"QlbCtrl"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2006-03-07 131072]
"Cpqset"="c:\program files\HPQ\Default Settings\cpqset.exe" [2006-02-22 40960]
"RecGuard"="c:\windows\SMINST\RecGuard.exe" [2005-10-11 1187840]
"Reminder"="c:\windows\CREATOR\Remind_XP.exe" [2006-02-09 643072]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2007-02-25 180269]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2007-03-14 257088]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2007-05-16 282624]
"avast!"="c:\progra~1\ALWILS~1\Avast4\ashDisp.exe" [2008-07-19 78008]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2008-12-06 136600]
"High Definition Audio Property Page Shortcut"="CHDAudPropShortcut.exe" [2006-04-18 c:\windows\system32\CHDAudPropShortcut.exe]

[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"CTFMON.EXE"="c:\windows\system32\CTFMON.EXE" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SymantecFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=

R1 aswSP;avast! Self Protection;c:\windows\system32\drivers\aswSP.sys [2008-09-18 78416]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\DRIVERS\aswFsBlk.sys [2008-09-18 20560]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{80a0f08e-be22-11dc-b7cd-0014a5a6ac23}]
\Shell\AutoRun\command - F:\AutoTransfer.exe
.
Contents of the 'Scheduled Tasks' folder

2008-12-14 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-01-10 14:42]

2008-12-14 c:\windows\Tasks\GoogleUpdateTaskUser.job
- c:\documents and settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe [2008-09-18 10:15]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-12-15 18:07:51
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
Cpqset = c:\program files\HPQ\Default Settings\cpqset.exe?????? ???@???????????????@? ???H^??????(?@???????@

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2008-12-15 18:09:17
ComboFix-quarantined-files.txt 2008-12-15 18:08:44
ComboFix2.txt 2008-12-14 22:16:27

Pre-Run: 46,144,630,784 bytes free
Post-Run: 46,262,026,240 bytes free

198 --- E O F --- 2008-12-12 00:04:50


**********************************MBAM Log********************************
Malwarebytes' Anti-Malware 1.12
Database version: 722

Scan type: Full Scan (C:\|D:\|)
Objects scanned: 104643
Time elapsed: 31 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


***********************************Hijack This Log*****************************
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:04:36, on 15/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\Common Files\Nokia\MPAPI\MPAPI3s.exe
C:\Program Files\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Program Files\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\PROGRA~1\HPQ\Shared\HPQTOA~1.EXE
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ie.redirect.hp.com/svs/rdr?TYPE= ... &pf=laptop
R3 - URLSearchHook: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: thechatterbox.cc Toolbar - {00b8e20c-5c71-4c2f-85a5-6ad541500df0} - C:\Program Files\thechatterbox.cc\tbthec.dll
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [Reminder] C:\Windows\CREATOR\Remind_XP.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Program Files\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Stephen\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_GB&c=Q306&bd=presario&pf=laptop
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) - http://static.photobox.co.uk/sg/common/uploader_uni.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe

--
End of file - 9356 bytes


***************************************************************************

Regards

Steve
sd81
Active Member
 
Posts: 14
Joined: November 28th, 2008, 3:49 pm

Re: Help required !!

Unread postby Axephilic » December 15th, 2008, 4:24 pm

Congratulations! You are now all clean! To help to prevent from becoming reinfected, please follow the instructions below in order. If you have any questions, please feel free to ask them.

Now lets uninstall ComboFix:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK


  • Please double-click OTMoveIt3.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • Click the CleanUp! button.
  • When it prompts you to Restart, click Yes.

No Firewall!
I don't see a firewall program present on your system! You should pick ONE of the following and install it. Never install more than 1 anti-virus or firewall.


Hide system files

  1. Open My Computer.
  2. Go to Tools > Folder Options.
  3. Select the View tab.
  4. Scroll down to Hidden files and folders.
  5. Select Do not show hidden files and folders.
  6. Check (tick) Hide extensions of known file types.
  7. Check (tick) Hide protected operating system files (Recommended).
  8. Click OK.
  9. Close My Computer.

Flush the system restore points

  1. Right click on My Computer and select Properties.
  2. Select the System Restore tab.
  3. Check (tick) Turn off system restore on all drives box.
  4. Click Apply.
  5. Uncheck (untick) Turn off system restore on all drives box.
  6. Click OK.
  7. Restart your computer.
Note: Do this only ONCE, don't flush it regularly.

Keep your system updated

Microsoft releases patches for Windows and Office products regularly to patch up Windows and Office products loopholes and fix any bugs found. Please ensure that you visit the following websites regularly or do update your system regularly.

Install the updates immediately if they are found. Reboot your computer if necessary, revisit Windows Update and Office update sites until there are no more updates to be installed.

To update Windows and office

Go to Start > All Programs > Microsoft Update


Alternatively, you can visit the link below to update Windows and Office products.

Microsoft Update

If you are forgetful, you can change some settings so that you will be informed of updates. Here's how:

  1. Go to Start > Control Panel > Automatic Updates
  2. Select Automatic (recommended) radio button if you want the updates to be downloaded and installed without prompting you.
  3. Select Download updates for me, but let me chose when to install them radio button if you want the updates to be downloaded automatically but to be installed at another time.
  4. Select Notify me but don't automatically download or install them radio button if you want to be notified of the updates.

Besides Windows that needs regular updating, antivirus, anti-spyware and firewall programs update regularly too.

Please make sure that you update your antivirus, firewall and anti-spyware programs at least once a week.

Be careful when opening attachments and downloading files.

  1. Never open email attachments, not even if they are from someone you know. If you need to open them, scan them with your antivirus program before opening.
  2. Never open emails from unknown senders.
  3. Beware of emails that warn about viruses that are spreading, especially those from antivirus vendors. These email addresses can be easily spoofed. Check the antivirus vendor websites to be sure.
  4. Be careful of what you download. Only download files from known sources. Also, avoid cracked programs. If you need a particular program that costs too much for you, try finding free alternatives on Sourceforge or Pricelessware.

Surf safely

Many of the exploits are directed to users of Internet Explorer and Firefox.

Using Firefox with NoScript add-on helps to prevent most exploits from running as NoScript by default disables all scripts on all websites. If you trust the website, you can manually allow it.

If you prefer to use Internet Explorer, here are some settings to change to improve the security of Internet Explorer.

For Internet Explorer 7

Please read this article to configure Internet Explorer 7 properly.

Stop malicious scripts

Windows by default allow scripts (which is VBScript and JavaScript) to run and some of these scripts are malicious. Use Noscript by Symantec or Script Defender by AnalogX to handle these scripts.

Backup regularly

You never know when your PC will become unstable or become so infected that you can't recover it. Follow this Microsoft article to learn how to backup. Follow this article by Microsoft to restore your backups.

Alternatively, you can use 3rd-party programs to back up your data. One example can be found at Bleeping Computer.

Avoid P2P

P2P may be a great way to get lots of stuffs, but it is a great way to get infected as well. There's no way to tell if the file being shared is infected. Worse still, some worms spread via P2P networks, infecting you as well. If you do need to use them, use them sparingly. Check this list of clean and infected P2P programs if you need to use one.

Prevent a re-infection

  1. Winpatrol
    Winpatrol is heuristic protection program, meaning it looks for patterns in codes that work like malware. It also takes a snapshot of your system's critical resources and alerts you to any changes that may occur without you knowing. You can read more about Winpatrol's features here.

    You can get a free copy of Winpatrol or use the Plus version for more features.

    You can read Winpatrol's FAQ if you run into problems.

  2. Hosts File
    A Hosts file is like a phone book. You look up someone's name in the phone book before calling him/her. Similarly, your PC will look up the website's IP address before you can view the website.

    Hosts file will replace your current Hosts file with another one containing well-known advertisement sites, spyware sites and other bad sites. This new Hosts file will protect you by re-directing these bad sites to 127.0.0.1.

    Here are some Hosts files:

    MVPS Hosts File
    Bluetack's Hosts File
    Bluetack's Host Manager
    hpHosts

    A tutorial about Hosts File can be found at Malware Removal.

  3. Spybot Search and Destroy
    Spybot Search & Destroy is another program for scanning spywares and adwares. Not only so, it has other preventive options as well. You are strongly encouraged to run a scan at least once per week.

    Spybot Search & Destroy can be downloaded from here.

    If you need help in using Spybot Search & Destroy, you can read Spybot Search and Destroy tutorial at Bleeping Computer.

    Before downloading any anti-spyware programs, always check the Rogue/Suspect list of anti-spyware programs and Malwarebytes RogueNET. This will save you from a lot of trouble. If in doubt, don't ever download it.

  4. SiteHound Toolbar
    SiteHound is a toolbar that warns you if you go to a site that is known to scam people, that has potentially lots of viruses or spywares or has questionable contents. If you know the site, you can enter it; if you don't, it will bring you back to the previous page. Currently, SiteHound works for Internet Explorer and Firefox only.


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!

Regards,
Adam
User avatar
Axephilic
Retired Graduate
 
Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US

Re: Help required !!

Unread postby sd81 » December 17th, 2008, 5:53 pm

Hi,

Thanks again for all your time and assistance, it is much appreciated !!

Regards

Steve
sd81
Active Member
 
Posts: 14
Joined: November 28th, 2008, 3:49 pm

Re: Help required !!

Unread postby Axephilic » December 17th, 2008, 11:08 pm

You're most welcome. :)
User avatar
Axephilic
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Posts: 2180
Joined: June 18th, 2007, 1:10 pm
Location: Wisconsin, US

Re: Help required !!

Unread postby Shaba » December 18th, 2008, 4:35 pm

sd81 this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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Shaba
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Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland
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