Welcome to MalwareRemoval.com,
What if we told you that you could get malware removal help from experts, and that it was 100% free? MalwareRemoval.com provides free support for people with infected computers. Our help, and the tools we use are always 100% free. No hidden catch. We simply enjoy helping others. You enjoy a clean, safe computer.

Malware Removal Instructions

New Log

MalwareRemoval.com provides free support for people with infected computers. Using plain language that anyone can understand, our community of volunteer experts will walk you through each step.

New Log

Unread postby gadget_fl » November 24th, 2008, 12:09 pm

Hello here's my file. I am experiancing popup ads while all browsers are closed and sound advertisements. As well as virus scan is returning problem files everytime it runs.
You do not have the required permissions to view the files attached to this post.
gadget_fl
Active Member
 
Posts: 3
Joined: November 24th, 2008, 11:59 am
Advertisement
Register to Remove

Re: New Log

Unread postby Gary R » November 26th, 2008, 12:11 pm

Looking over your log, back as soon as possible.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21872
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

Re: New Log

Unread postby Gary R » November 26th, 2008, 12:45 pm

Is your computer owned by a company, or is it networked into any business or other commercial enterprise?

There are a number of ActiveX installs that I'm unable to get any definitive information on which all appear to be related to.

http://dr-educationservices.ultimatesoftware.com

Ultimate software appear to be a company involved with payroll software.

http://www.ultimatesoftware.com/


Please answer these questions before we progress any further.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21872
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

Re: New Log

Unread postby gadget_fl » November 26th, 2008, 1:06 pm

Yes this is my work computer
Which one's are your not sure about?
gadget_fl
Active Member
 
Posts: 3
Joined: November 24th, 2008, 11:59 am

Re: New Log

Unread postby Gary R » November 26th, 2008, 3:17 pm

Hi gadget_fl,

Yes this is my work computer


May I draw your attention to the rules for this site.

http://www.malwareremoval.com/rules.php

In General, we do not help in cleaning business or corporate computers. There may be restrictions and modifications installed on such machines that could be damaged or altered by the actions we take to remove Malware. There may also be legal issues regarding any loss of business data that we do not wish to deal with.


I'm sorry but because of this we're unable to help you with your problem.

My recommendation is you contact your IT Dept or whoever deals with computer issues within your company and let them deal with the matter.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21872
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire

Re: New Log

Unread postby Gary R » November 26th, 2008, 3:21 pm

As we are unable to help you further, this topic is closed.
User avatar
Gary R
Administrator
Administrator
 
Posts: 21872
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
Advertisement
Register to Remove


Return to Infected? Virus, malware, adware, ransomware, oh my!



Who is online

Users browsing this forum: No registered users and 74 guests

Contact us:

Advertisements do not imply our endorsement of that product or service. Register to remove all ads. The forum is run by volunteers who donate their time and expertise. We make every attempt to ensure that the help and advice posted is accurate and will not cause harm to your computer. However, we do not guarantee that they are accurate and they are to be used at your own risk. All trademarks are the property of their respective owners.

Member site: UNITE Against Malware