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Been gone to college, and I come home to a infested computer

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Been gone to college, and I come home to a infested computer

Unread postby AngelThesis » November 22nd, 2008, 4:39 am

Little brothers :\
Anyways, I updated Spybot Search and Destroy, immunized, fixed all the problems, then I did Windows Live OneCare scan, then I downloaded the latest Avast, all in safe mode. Here's my HiJackThis log, I see some things as suspicious, but I'm don't know how to read these accurately. Anything that needs to be fixed?

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:04:53 AM, on 11/22/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\SynchronEyes Student 7.0\synchroneyessrv.exe
C:\WINDOWS\system32\ZuneBusEnum.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\SynchronEyes Student 7.0\dax64.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://windiwsfsearch.com
O2 - BHO: (no name) - {0FFD6337-8702-439E-95C4-72D3CE9D9533} - (no file)
O2 - BHO: (no name) - {116E8EB6-F685-4510-9D77-573DA96C2655} - (no file)
O2 - BHO: (no name) - {1C6CDE11-47CD-4608-8630-A65271BBCDD2} - (no file)
O2 - BHO: (no name) - {1DEA6542-2EA4-4B8A-A7CB-BA4FCE6BD1F9} - (no file)
O2 - BHO: {60090f53-43f6-88b8-5364-8901947b58e1} - {1e85b749-1098-4635-8b88-6f3435f09006} - C:\WINDOWS\system32\ebvqgb.dll
O2 - BHO: (no name) - {37b4e69d-878f-48c5-8b98-f8f6cbbc6bc0} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {570f0208-c6ed-4fbe-9b62-154b0348154d} - (no file)
O2 - BHO: (no name) - {6897AD1A-B4C5-43E9-9992-83B7FEC77030} - (no file)
O2 - BHO: (no name) - {709251BC-AB28-4B99-8E5A-E6F24E8DE80F} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7673db92-99a4-40bf-8807-0842c09ee3c4} - (no file)
O2 - BHO: (no name) - {77632BB6-E2AE-496B-B14C-C352A072BC99} - (no file)
O2 - BHO: (no name) - {8317F486-E8CD-4C9D-9315-0D05F24FF709} - (no file)
O2 - BHO: (no name) - {89D280FC-3C21-4127-8BCF-B8DA7E3BCB24} - (no file)
O2 - BHO: (no name) - {8DE97FF1-28C1-461B-A8A1-5D9A415082BB} - (no file)
O2 - BHO: (no name) - {8F3903F5-2383-44A9-9318-8C6FFBAC4CB3} - (no file)
O2 - BHO: (no name) - {8F39D593-EB30-4C56-A64E-7112DA3AB1CC} - C:\WINDOWS\system32\awttQGVp.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {95CDE79E-ED2D-42DE-85BB-69E4105CDFE0} - (no file)
O2 - BHO: (no name) - {C9E8AEE8-378D-451D-AE62-AB2D23A77090} - (no file)
O2 - BHO: (no name) - {C9FAD92F-BC82-467A-A50E-D8A9538EE75F} - (no file)
O2 - BHO: (no name) - {CD23AB7E-2FED-466A-A18B-25FD9F67BC04} - (no file)
O2 - BHO: (no name) - {DEEB328D-03F6-421B-8817-213A40CE7C6A} - (no file)
O2 - BHO: (no name) - {E162384D-832A-43CA-93AE-E2E0235326C9} - (no file)
O2 - BHO: (no name) - {E8A8ADA4-E52F-477B-98E2-8CCBA3F0CD07} - C:\WINDOWS\system32\mlJBTNHa.dll (file missing)
O2 - BHO: (no name) - {EE84592E-CDC7-4E86-B100-1E71E2EAD929} - (no file)
O3 - Toolbar: Morpheus Toolbar - {3F3714A9-89A4-46be-8AF3-D0C9D1FB03F9} - C:\Program Files\MorpheusBar\bar\1.bin\MORPHBAR.DLL (file missing)
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton AntiVirus\osCheck.exe"
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SMART Mirror Driver Monitor Service] "C:\Program Files\Common Files\SMART Technologies Inc\Mirror Driver\monitorservice.exe"
O4 - HKLM\..\Run: [SynchronEyes 7.0 Help Service] C:\Program Files\SynchronEyes Student 7.0\SynchronEyesClient.exe
O4 - HKLM\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\FirstStart.exe" /OM
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [OM2_Monitor] "C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe"
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b56986.cab
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resour ... se6662.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 3611843503
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/webplayer/stag ... Plugin.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/Mi ... b56986.cab
O20 - AppInit_DLLs: xkcewj.dll sqwwlg.dll igkkbi.dll nhbdlr.dll ebvqgb.dll
O20 - Winlogon Notify: mlJBTNHa - mlJBTNHa.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\isPwdSvc.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: SMART Mirror Driver Monitor Service - SMART Technologies - C:\Program Files\Common Files\SMART Technologies Inc\Mirror Driver\monitorservice.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
O23 - Service: SynchronEyes Software 7.0 Helper Service - SMART Technologies Inc. - C:\Program Files\SynchronEyes Student 7.0\synchroneyessrv.exe

--
End of file - 11622 bytes

Thanks in advance for any help
AngelThesis
Active Member
 
Posts: 4
Joined: November 22nd, 2008, 3:09 am
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Re: Been gone to college, and I come home to a infested computer

Unread postby MikeSwim07 » November 22nd, 2008, 8:44 am

Hello, and Image to the Malware Removal forums.
My name is Michael I'll be glad to help you with your computer problems.

HijackThis logs can take some time to research, so please be patient with me. I know that you need
your computer working as quickly as possible, and I will work hard to help see that happen.

Please be patient and I'd be grateful if you would note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • Please continue to review my answers until I tell you your machine appears to be clear. Absence of symptoms does not mean that everything is clear.
  • It's often worth reading through these instructions and printing them for ease of reference.
  • If you don't know or understand something, please don't hesitate to say or ask!! It's better to be sure and safe than sorry.
  • Please reply to this thread. Do not start a new topic.

Please note: All of my posts need to be checked by a teacher, so please be patient while I attempt to remove your malware.

Make an uninstall list using HijackThis
To access the Uninstall Manager you would do the following:
  • Start HijackThis
  • Click on the Config button
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
  • Click on the Save list... button and specify where you would like to save this file. When you press Save button a notepad will open with the contents of that file. Save the file to your desktop.

Please post this log on your next reply.

Thanks, Michael
MikeSwim07
Regular Member
 
Posts: 4215
Joined: August 27th, 2007, 9:44 am
Location: Gone

Re: Been gone to college, and I come home to a infested computer

Unread postby AngelThesis » November 22nd, 2008, 3:16 pm

Thanks for replying, Michael.
Here's the list you asked for:

7-Zip 4.57
Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.1
Adobe Shockwave Player
Any Video Converter Professional 2.5.7
AppCore
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
AV
avast! Antivirus
AviSynth 2.5
Boilsoft Video Joiner 4.92
ccCommon
Cool Edit 2000
Cucusoft Zune Video Converter 5.07
DivX Content Uploader
DivX Web Player
Express Burn
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
ijji Auto Installer
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Internet Worm Protection
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office XP Professional with FrontPage
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.18)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
Norton AntiVirus
Norton AntiVirus (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton Protection Center
OLYMPUS Master 2
OLYMPUS muvee theaterPack
OpenOffice.org Installer 1.0
Pivot Stickfigure Animator
Python 2.5.2
QuickTime
RealPlayer
Rhapsody Player Engine
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
SoundMAX
SPBBC 32bit
Spybot - Search & Destroy
Starcraft
Symantec
SynchronEyes Student 7.0
System Requirements Lab
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Videora iPod Converter 3.05
WD Diagnostics
Win AVI HelixSDK
Windows Installer 3.1 (KB893803)
Windows Live installer
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinRAR archiver
X Audio Video Joiner
XLink Kai Evolution 7
Xvid 1.1.3 final uninstall
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)
AngelThesis
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Re: Been gone to college, and I come home to a infested computer

Unread postby MikeSwim07 » November 23rd, 2008, 6:22 pm

Remove one of your Anti Virus programs.

You are operating your computer with multiple Anti Virus programs running in memory at once:

Symantec/Norton
Avast


If your norton is up-to-date, please keep Norton; But if your norton is expired, please uninstall that and keep Avast.

Anti-virus programs take up an enormous amount of your computer's resources when they are actively scanning your computer. Having two anti-virus programs running at the same time can cause your computer to run very slow, become unstable and even, in rare cases, crash.

Please remove one of them. Please post a new Hijackthis log.
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Re: Been gone to college, and I come home to a infested computer

Unread postby AngelThesis » November 23rd, 2008, 10:51 pm

I uninstalled Norton because it was expired.

7-Zip 4.57
Ad-Aware 2007
Adobe Flash Player ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.1
Adobe Shockwave Player
Any Video Converter Professional 2.5.7
AppCore
Apple Mobile Device Support
Apple Software Update
Audacity 1.2.6
AV
avast! Antivirus
AviSynth 2.5
Boilsoft Video Joiner 4.92
ccCommon
Cool Edit 2000
Cucusoft Zune Video Converter 5.07
DivX Content Uploader
DivX Web Player
Express Burn
HijackThis 2.0.2
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
Hotfix for Windows XP (KB952287)
ijji Auto Installer
Intel(R) 537EP V9x DF PCI Modem
Intel(R) Graphics Media Accelerator Driver
Intel(R) PRO Network Connections Drivers
Internet Worm Protection
Java(TM) 6 Update 3
Java(TM) 6 Update 5
Java(TM) 6 Update 7
LiveUpdate 3.2 (Symantec Corporation)
LiveUpdate Notice (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB928366)
Microsoft .NET Framework 2.0 Service Pack 1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office XP Professional with FrontPage
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable
Mozilla Firefox (2.0.0.18)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
MSXML 6.0 Parser (KB933579)
OLYMPUS Master 2
OLYMPUS muvee theaterPack
OpenOffice.org Installer 1.0
Pivot Stickfigure Animator
Python 2.5.2
QuickTime
RealPlayer
Rhapsody Player Engine
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938127)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB939653)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB942615)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944338)
Security Update for Windows XP (KB944533)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB947864)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Security Update for Windows XP (KB950749)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
SoundMAX
SPBBC 32bit
Spybot - Search & Destroy
Starcraft
SynchronEyes Student 7.0
System Requirements Lab
Update for Windows XP (KB894391)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB908531)
Update for Windows XP (KB910437)
Update for Windows XP (KB911280)
Update for Windows XP (KB916595)
Update for Windows XP (KB920342)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB930916)
Update for Windows XP (KB933360)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Update for Windows XP (KB942840)
Update for Windows XP (KB946627)
Update for Windows XP (KB951072-v2)
Videora iPod Converter 3.05
WD Diagnostics
Win AVI HelixSDK
Windows Installer 3.1 (KB893803)
Windows Live installer
Windows Live Messenger
Windows Live OneCare safety scanner
Windows Live Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Service Pack 2
WinRAR archiver
X Audio Video Joiner
XLink Kai Evolution 7
Xvid 1.1.3 final uninstall
Zune
Zune Language Pack (ES)
Zune Language Pack (FR)
AngelThesis
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Re: Been gone to college, and I come home to a infested computer

Unread postby AngelThesis » November 24th, 2008, 4:42 am

As you may see from my previous post, Norton is still running. I've tried removing it from Windows Add/Remove Programs, but the option is unavailable. It's also rather difficult to find out how to uninstall Norton from the menu, as well.

What do I do to uninstall and remove Norton?
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Re: Been gone to college, and I come home to a infested computer

Unread postby MikeSwim07 » November 25th, 2008, 4:24 pm

Please visit this website,

http://service1.symantec.com/Support/ts ... 3108162039

Chose your product. Follow the instructions, and download the removal tool.


Download and Run ComboFix

Please visit this webpage for instructions for downloading ComboFix at your DESKTOP :
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.

Additional links to download the tool:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix. A guide to do this can be found here.
    The ones that need to be closed/disabled are:
    Avast
    TeaTimer

  • Click Yes to allow ComboFix to continue scanning for malware.
  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.
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Re: Been gone to college, and I come home to a infested computer

Unread postby MikeSwim07 » November 28th, 2008, 3:19 pm

Do you still need help?
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Re: Been gone to college, and I come home to a infested computer

Unread postby Blade81 » December 2nd, 2008, 4:15 pm

Due to lack of response this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.
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