sc.videofreeforonline.com in winamp keygen.exe

[Shaba]

Go to start - run - regedit - ok

Check this key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

And tell me if it has value shell="explorer.exe" ?

[wimpy]

Yes it has.

[Shaba]

We need to run a system scan with Dr. Web CureIt

1. Please download DrWeb-CureIt & save it to your desktop.
   DO NOT perform a scan yet.
2. Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer bep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". Do not select "Safe Mode with Networking" or "Safe Mode with Command Prompt".
3. Double-click on drweb-cureit.exe to start the program. An "Express Scan of your PC" notice will appear.
4. Under "Start the Express Scan Now", Click "OK" to start. This is a short scan that will scan the files currently running in memory and when something is found, click the Yes button when it asks you if you want to cure it.
5. Once the short scan has finished, Click Options > Change settings
6. Choose the "Scan tab" and UNcheck "Heuristic analysis"
7. Back at the main window, click "Complete Scan"
8. Then click the "Start/Stop Scanning" button (green arrow on the right) and the scan will start.
9. When done, a message will be displayed at the bottom advising if any viruses were found.
10. Click "Yes to all" if it asks if you want to cure/move the file.
11. When the scan has finished, look if you can see the icon next to the files found. If so, click it, then click the next icon right below and select "Move incurable".
    (This will move it to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if it can't be cured)
12. Next, in the Dr.Web CureIt menu on top, click file and choose save report list.
13. Save the DrWeb.csv report to your desktop.
14. Exit Dr.Web Cureit when done.
15. Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
16. After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

In your next reply, please include the following:

• Dr.Web's Log

[wimpy]

Hi Shaba.

Curiously I can't access the PC on "Safe Mode". My user simply does not go through. It may be because it is a user only registrated at the domain, and not locally.

I can acces in "Safe Mode with networking". If that is good, please tell me so to continue with the instructions. Otherwise, please let me know what to do.

Thanks

[Shaba]

So is this a personal computer?

[wimpy]

It's personal in that only I used it, but its my work's PC.

I'm trying by all means to avoid calling tech support, as their normal response is to wipe off everything and do a clean install from scratch.

Please tell me if you can continue helping me.

The malware problem is "gone", as I don't have the pop-up anymore. But the shell and shutdown issues are still here with me.

Thanks once more

[Shaba]

Unfortunately as per forum rules I can't provide anymore assistance:

"In General, we do not help in cleaning business or corporate computers. There may be restrictions and modifications installed on such machines that could be damaged or altered by the actions we take to remove Malware. There may also be legal issues regarding any loss of business data that we do not wish to deal with."

[wimpy]

Sorry to read that, but completely understand it and agree with it.

Thanks for all your help so far. And my apologies if any wrongdoing has been done.

I'll just have to deal with tech unsupport from now on.

Thanks for all once more.

[Shaba]

Due to business computer this topic is now closed.

If you still require help, please open a new thread in the Infected? Virus, malware, adware, ransomware, oh my! forum, include a fresh FRST log, and wait for a new helper.