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Help needed in removing remaining malware.

Unread postby mal79 » November 11th, 2008, 3:59 pm

Hi all,

I have been trying to rid my dads PC of malware and seem to have hit a brick wall. System is running slow and taking a long time to logon/shutdown (though how much of this is due to malware is not known).

Initially started to remove with Ad-Aware, then SpyBot S&D, then Malware Bytes. Resident security is Norton 360 which had ignored some "low risk" (!) threats, namely Hotbar and Webhancer. There seems to be residual traces of Hotbar that is difficult to get. Your help in purging this and anything else will be greatly appreciated.

Malcolm.
--------------------------------------------------------------------------------------------------------------------

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:15:51, on 11/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\apps\ABoard\ABoard.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Nero\Nero 7\Nero BackItUp\NBKeyScan.exe
C:\Program Files\Plaxo\3.16.0.49\PlaxoHelper_en.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Micronet SP907GK Wireless Network Utility\RtWLan.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\Symantec\LiveUpdate\AUPDATE.EXE
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://192.168.100.1/config.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
F2 - REG:system.ini: Shell=
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero 7\Nero BackItUp\NBKeyScan.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\3.16.0.49\PlaxoHelper_en.exe -a
O4 - HKCU\..\Run: [PlaxoSysTray] C:\Program Files\Plaxo\3.16.0.49\PlaxoSysTray.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: Micronet SP907GK Wireless Network Utility.lnk = C:\Program Files\Micronet SP907GK Wireless Network Utility\RtWLan.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-3-12.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 9508149156
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462/2h ... mDlBrg.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

--
End of file - 9688 bytes
mal79
Active Member
 
Posts: 7
Joined: November 10th, 2008, 1:22 pm
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Re: Help needed in removing remaining malware.

Unread postby Shaba » November 13th, 2008, 7:04 am

Hi mal79

  • Download random's system information tool (RSIT) by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Help needed in removing remaining malware.

Unread postby mal79 » November 13th, 2008, 8:18 am

Hi Shabba,

Thanks for you help with this.

Here is the log:

Logfile of random's system information tool 1.04 (written by random/random)
Run by Brian Fewtrell at 2008-11-13 12:09:11
Microsoft Windows XP Home Edition Service Pack 3
System drive C: has 57 GB (79%) free of 72 GB
Total RAM: 251 MB (18% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:09:48, on 13/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\IoctlSvc.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
C:\WINDOWS\Explorer.EXE
C:\apps\ABoard\ABoard.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\apps\ABoard\AOSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Micronet SP907GK Wireless Network Utility\RtWLan.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Documents and Settings\Brian Fewtrell\Desktop\RSIT.exe
C:\Program Files\Hijackthis\Brian Fewtrell.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://192.168.100.1/config.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Packard Bell
F2 - REG:system.ini: Shell=
O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll
O4 - HKLM\..\Run: [ACTIVBOARD] c:\apps\ABoard\ABoard.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: AutorunsDisabled
O4 - Global Startup: Micronet SP907GK Wireless Network Utility.lnk = C:\Program Files\Micronet SP907GK Wireless Network Utility\RtWLan.exe
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: START_PAGE_URL=file://C:\APPS\IE\offline\uk.htm
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/release/PlaxoInstall.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex ... 0-3-12.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/Shar ... /cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 9508149156
O16 - DPF: {B020B534-4AA2-4B99-BD6D-5F6EE286DF5C} - https://a248.e.akamai.net/f/248/5462/2h ... mDlBrg.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Virtual CD v4 Security service (SDK - Version) (VCSSecS) - H+H Software GmbH - C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe

--
End of file - 7186 bytes

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1E8A6170-7264-4D0F-BEAE-D42A53123C75}]
C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll [2007-02-19 97960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}]
Spybot-S&D IE Protection - C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2008-09-15 1562960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java(tm) Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-11-10 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-11-10 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-11-10 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{90222687-F593-4738-B738-FBEE9C7B26DF} - Show Norton Toolbar - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll [2007-02-19 609424]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"ACTIVBOARD"=c:\apps\ABoard\ABoard.exe [2003-05-02 24576]
"ccApp"=C:\Program Files\Common Files\Symantec Shared\ccApp.exe [2007-01-10 115816]
"Symantec PIF AlertEng"=C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-11-10 136600]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"SpybotSD TeaTimer"=C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe [2008-09-16 1833296]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
AutorunsDisabled
Micronet SP907GK Wireless Network Utility.lnk - C:\Program Files\Micronet SP907GK Wireless Network Utility\RtWLan.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\system32\WgaLogon.dll [2007-03-15 236928]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\UploadMgr]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDrives"=
"NoDriveAutoRun"=

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{a4ca6e3a-ab2b-11dd-93a1-000d6126c38a}]
shell\AutoRun\command - F:\menu.exe


======List of files/folders created in the last 1 months======

2008-11-13 12:09:11 ----D---- C:\rsit
2008-11-12 07:57:29 ----D---- C:\Documents and Settings\Brian Fewtrell\Application Data\Mozilla
2008-11-12 07:56:08 ----D---- C:\Program Files\Mozilla Firefox
2008-11-12 03:04:21 ----HDC---- C:\WINDOWS\$NtUninstallKB957097$
2008-11-12 03:04:00 ----HDC---- C:\WINDOWS\$NtUninstallKB954459$
2008-11-12 03:03:12 ----HDC---- C:\WINDOWS\$NtUninstallKB955069$
2008-11-10 07:56:43 ----D---- C:\WINDOWS\Sun
2008-11-10 07:50:32 ----A---- C:\WINDOWS\system32\deploytk.dll
2008-11-10 07:50:31 ----A---- C:\WINDOWS\system32\javaws.exe
2008-11-10 07:50:30 ----A---- C:\WINDOWS\system32\javaw.exe
2008-11-10 07:50:29 ----A---- C:\WINDOWS\system32\java.exe
2008-11-10 07:46:33 ----D---- C:\Program Files\Java
2008-11-10 07:38:40 ----D---- C:\Documents and Settings\Brian Fewtrell\Application Data\Sun
2008-11-09 22:41:28 ----D---- C:\WINDOWS\pss
2008-11-09 21:17:59 ----D---- C:\Program Files\MSXML 4.0
2008-11-09 14:40:26 ----A---- C:\WINDOWS\RTacDbg.txt
2008-11-09 14:38:32 ----D---- C:\WINDOWS\system32\Micronet SP907GK Wireless Network Utility
2008-11-09 14:38:31 ----D---- C:\Program Files\Micronet SP907GK Wireless Network Utility
2008-11-09 14:38:05 ----D---- C:\Documents and Settings\Brian Fewtrell\Application Data\InstallShield
2008-11-05 11:39:00 ----D---- C:\Documents and Settings\Brian Fewtrell\Application Data\Ahead
2008-11-05 11:35:56 ----D---- C:\Documents and Settings\All Users\Application Data\Ahead
2008-11-05 11:34:24 ----D---- C:\Program Files\Nero
2008-11-05 11:34:24 ----D---- C:\Program Files\Common Files\Ahead
2008-11-05 11:34:24 ----D---- C:\Documents and Settings\All Users\Application Data\Nero
2008-11-03 13:08:51 ----D---- C:\Program Files\Hijackthis
2008-11-03 12:56:22 ----D---- C:\Documents and Settings\Brian Fewtrell\Application Data\Malwarebytes
2008-11-03 12:56:03 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-11-03 12:56:01 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-11-03 12:31:05 ----D---- C:\Program Files\Spybot - Search & Destroy
2008-11-03 12:07:33 ----D---- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
2008-10-27 20:46:32 ----A---- C:\WINDOWS\ntbtlog.txt
2008-10-25 17:06:50 ----HDC---- C:\WINDOWS\$NtUninstallKB958644$
2008-10-22 21:53:44 ----D---- C:\Program Files\Foxit Software
2008-10-22 18:35:09 ----D---- C:\Program Files\Lavasoft
2008-10-22 18:34:45 ----D---- C:\Documents and Settings\All Users\Application Data\Lavasoft
2008-10-22 18:27:32 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-10-17 02:25:26 ----HDC---- C:\WINDOWS\$NtUninstallKB956803$
2008-10-17 02:24:08 ----HDC---- C:\WINDOWS\$NtUninstallKB956391$
2008-10-17 02:23:01 ----HDC---- C:\WINDOWS\$NtUninstallKB957095$
2008-10-17 02:15:27 ----HDC---- C:\WINDOWS\$NtUninstallKB954211$
2008-10-17 02:12:21 ----HDC---- C:\WINDOWS\$NtUninstallKB956841$

======List of files/folders modified in the last 1 months======

2008-11-13 12:08:52 ----D---- C:\WINDOWS\Prefetch
2008-11-13 12:04:40 ----D---- C:\WINDOWS\system32\CatRoot2
2008-11-13 11:55:30 ----D---- C:\WINDOWS\Temp
2008-11-13 11:37:45 ----D---- C:\WINDOWS
2008-11-12 15:13:47 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-11-12 08:31:00 ----D---- C:\WINDOWS\system32\drivers
2008-11-12 08:02:37 ----D---- C:\Program Files\Common Files\Symantec Shared
2008-11-12 07:56:08 ----RD---- C:\Program Files
2008-11-12 07:46:59 ----D---- C:\Documents and Settings\All Users\Application Data\Symantec
2008-11-12 03:15:03 ----D---- C:\WINDOWS\system32
2008-11-12 03:04:27 ----HD---- C:\WINDOWS\inf
2008-11-12 03:04:24 ----RSHD---- C:\WINDOWS\system32\dllcache
2008-11-12 03:04:14 ----HD---- C:\WINDOWS\$hf_mig$
2008-11-12 03:04:09 ----A---- C:\WINDOWS\imsins.BAK
2008-11-12 03:01:16 ----SHD---- C:\WINDOWS\Installer
2008-11-12 03:01:16 ----D---- C:\Config.Msi
2008-11-12 03:01:14 ----D---- C:\WINDOWS\WinSxS
2008-11-11 20:46:16 ----D---- C:\Program Files\Google
2008-11-11 20:46:12 ----D---- C:\Documents and Settings\All Users\Application Data\Google
2008-11-11 18:58:44 ----D---- C:\Program Files\Plaxo
2008-11-10 22:17:54 ----D---- C:\Program Files\FMC
2008-11-09 14:51:50 ----SD---- C:\Documents and Settings\All Users\Application Data\Microsoft
2008-11-09 14:38:26 ----HD---- C:\Program Files\InstallShield Installation Information
2008-11-07 14:51:51 ----D---- C:\WINDOWS\network diagnostic
2008-11-05 11:34:24 ----D---- C:\Program Files\Common Files
2008-11-04 00:10:25 ----A---- C:\WINDOWS\system32\MRT.exe
2008-11-03 16:43:46 ----D---- C:\Documents and Settings\Brian Fewtrell\Application Data\ShopperReports
2008-11-03 16:41:43 ----A---- C:\WINDOWS\wininit.ini
2008-10-27 21:00:33 ----A---- C:\WINDOWS\system32\PerfStringBackup.INI
2008-10-22 17:54:12 ----D---- C:\3D Home Designer
2008-10-22 17:51:05 ----D---- C:\Program Files\Oberon Media
2008-10-22 17:35:19 ----D---- C:\Program Files\Microsoft Games
2008-10-22 17:31:29 ----D---- C:\Program Files\Common Files\Adobe
2008-10-17 02:20:09 ----D---- C:\Program Files\Internet Explorer
2008-10-17 02:18:52 ----D---- C:\WINDOWS\ie7updates
2008-10-15 16:34:24 ----A---- C:\WINDOWS\system32\netapi32.dll

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AFS2K;AFS2k; C:\WINDOWS\system32\drivers\AFS2K.sys [2004-10-08 35840]
R1 Cdr4_xp;Cdr4_xp; C:\WINDOWS\system32\drivers\Cdr4_xp.sys [2004-04-15 61424]
R1 Cdralw2k;Cdralw2k; C:\WINDOWS\system32\drivers\Cdralw2k.sys [2004-04-15 23436]
R1 eeCtrl;Symantec Eraser Control driver; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys []
R1 intelppm;Intel Processor Driver; C:\WINDOWS\System32\DRIVERS\intelppm.sys [2008-04-13 36352]
R1 SiSkp;SiSkp; C:\WINDOWS\system32\drivers\srvkp.sys [2003-03-20 10496]
R1 SPBBCDrv;SPBBCDrv; \??\C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys []
R1 SRTSPX;SRTSPX; C:\WINDOWS\System32\Drivers\SRTSPX.SYS [2007-11-30 43696]
R1 SYMTDI;SYMTDI; C:\WINDOWS\System32\Drivers\SYMTDI.SYS [2007-01-09 191544]
R1 vcsmpdrv;vcsmpdrv; C:\WINDOWS\System32\DRIVERS\vcsmpdrv.sys [2003-06-16 49024]
R2 AegisP;AEGIS Protocol (IEEE 802.1x) v3.4.5.0; C:\WINDOWS\system32\DRIVERS\AegisP.sys [2008-11-09 21035]
R2 EAPPkt;Realtek EAPPkt Protocol; C:\WINDOWS\system32\DRIVERS\EAPPkt.sys [2006-11-15 38144]
R2 MASPINT;MASPINT; C:\WINDOWS\system32\drivers\MASPINT.sys [2002-06-21 8224]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv; \??\C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys []
R3 GEARAspiWDM;GEAR ASPI Filter Driver; C:\WINDOWS\System32\Drivers\GEARAspiWDM.sys [2008-04-17 15464]
R3 Mtlmnt5;Mtlmnt5; C:\WINDOWS\System32\DRIVERS\Mtlmnt5.sys [2003-01-21 210024]
R3 NAVENG;NAVENG; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20081112.003\NAVENG.SYS []
R3 NAVEX15;NAVEX15; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20081112.003\NAVEX15.SYS []
R3 rtl8139;Realtek RTL8139/810x Family Fast Ethernet NIC NT Driver; C:\WINDOWS\System32\DRIVERS\R8139n51.SYS [2002-06-13 45568]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter; C:\WINDOWS\system32\DRIVERS\RTL8187B.sys [2007-06-01 238976]
R3 SiS315;SiS315; C:\WINDOWS\System32\DRIVERS\sisgrp.sys [2003-03-28 390144]
R3 Slntamr;SmartLink AMR_PCI Driver; C:\WINDOWS\System32\DRIVERS\slntamr.sys [2003-01-17 507008]
R3 SlWdmSup;SlWdmSup; C:\WINDOWS\System32\DRIVERS\SlWdmSup.sys [2003-01-17 39348]
R3 SRTSP;SRTSP; C:\WINDOWS\System32\Drivers\SRTSP.SYS [2007-11-30 279088]
R3 STAC97NA;SigmaTel 3D Environmental Audio; C:\WINDOWS\system32\drivers\stac97na.sys [2002-09-20 296179]
R3 STAC97NH;STAC97NH; C:\WINDOWS\system32\drivers\stac97nh.sys [2002-09-20 231983]
R3 SYMDNS;SYMDNS; C:\WINDOWS\System32\Drivers\SYMDNS.SYS [2007-01-09 12984]
R3 SymEvent;SymEvent; \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS []
R3 SYMFW;SYMFW; C:\WINDOWS\System32\Drivers\SYMFW.SYS [2007-01-09 145976]
R3 SYMIDS;SYMIDS; C:\WINDOWS\System32\Drivers\SYMIDS.SYS [2007-01-09 40120]
R3 SYMIDSCO;SYMIDSCO; \??\C:\PROGRA~1\COMMON~1\SYMANT~1\SymcData\idsdefs\20081108.002\SymIDSCo.sys []
R3 SYMNDIS;SYMNDIS; C:\WINDOWS\System32\Drivers\SYMNDIS.SYS [2007-01-09 35256]
R3 SYMREDRV;SYMREDRV; C:\WINDOWS\System32\Drivers\SYMREDRV.SYS [2007-01-09 27576]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;USB Root Hub (usbport); C:\WINDOWS\System32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\System32\DRIVERS\usbohci.sys [2008-04-13 17152]
S1 AmdK7;AMD K7 Processor Driver; C:\WINDOWS\System32\DRIVERS\amdk7.sys [2008-04-13 37760]
S3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\System32\DRIVERS\hidusb.sys [2008-04-13 10368]
S3 ms_mpu401;Microsoft MPU-401 MIDI UART Driver; C:\WINDOWS\system32\drivers\msmpu401.sys [2001-08-17 2944]
S3 Mtlstrm;Mtlstrm; C:\WINDOWS\System32\DRIVERS\Mtlstrm.sys [2003-01-21 1290312]
S3 NtMtlFax;NtMtlFax; C:\WINDOWS\System32\DRIVERS\NtMtlFax.sys [2003-01-17 162136]
S3 nv;nv; C:\WINDOWS\System32\DRIVERS\nv4_mini.sys [2004-08-04 1897408]
S3 RecAgent;recagent; \??\C:\WINDOWS\System32\DRIVERS\RecAgent.sys []
S3 SlNtHal;SlNtHal; C:\WINDOWS\System32\DRIVERS\Slnthal.sys [2003-01-21 84784]
S3 SRTSPL;SRTSPL; C:\WINDOWS\System32\Drivers\SRTSPL.SYS [2007-11-30 317616]
S3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\System32\DRIVERS\usbprint.sys [2008-04-13 25856]
S3 usbscan;USB Scanner Driver; C:\WINDOWS\System32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\System32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S3 WudfRd;Windows Driver Foundation - User-mode Driver Framework Reflector; C:\WINDOWS\system32\DRIVERS\wudfrd.sys [2006-09-28 82944]
S4 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2002-08-29 12032]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 Automatic LiveUpdate Scheduler;Automatic LiveUpdate Scheduler; C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe [2007-09-12 554352]
R2 ccEvtMgr;Symantec Event Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 ccSetMgr;Symantec Settings Manager; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 CLTNetCnService;Symantec Lic NetConnect service; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-11-10 152984]
R2 LiveUpdate Notice Ex;LiveUpdate Notice Service Ex; C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe [2007-01-10 108648]
R2 PLFlash DeviceIoControl Service;PLFlash DeviceIoControl Service; C:\WINDOWS\system32\IoctlSvc.exe [2005-09-16 53248]
R2 SLService;SmartLinkService; C:\WINDOWS\system32\slserv.exe [2003-01-17 45056]
R2 VCSSecS;Virtual CD v4 Security service (SDK - Version); C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe [2002-05-16 139264]
R3 Symantec Core LC;Symantec Core LC; C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe [2008-04-13 1251720]
S2 LiveUpdate Notice Service;LiveUpdate Notice Service; C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe [2008-01-29 583048]
S3 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-10-22 611664]
S3 comHost;COM Host; C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe [2007-01-13 49248]
S3 LiveUpdate;LiveUpdate; C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE [2007-09-12 2999664]
S3 NBService;NBService; C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe [2007-05-24 792112]
S3 NMIndexingService;NMIndexingService; C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe [2007-05-29 271920]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-14 14336]

-----------------EOF-----------------

And here is Info:

info.txt logfile of random's system information tool 1.04 2008-11-13 12:09:59

======Uninstall list======

-->C:\Letts\Science\unstall.exe
-->C:\PROGRA~1\BLUEYO~1\Uninstall.exe blueyonder
-->C:\PROGRA~1\COMMON~1\INSTAL~1\Driver\7\INTEL3~1\IDriver.exe /M{09B44E78-A988-4BC0-962F-63ECD3333708} /l1033
-->C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
-->C:\Program Files\Common Files\Real\Update_OB\rnuninst.exe RealNetworks|RealPlayer|6.0
-->C:\WINDOWS\IsUninst.exe -fC:\WINDOWS\orun32.isu
-->C:\WINDOWS\Modio\SLAMR2KO\Setup.exe /Remove
-->C:\WINDOWS\System32\\MSIEXEC.EXE /x {8855FF30-19CE-4CB1-A654-87B38369CCE1}
-->C:\WINDOWS\uninst.exe -fC:\APPS\Audioneer\NewDJ\DeIsL1.isu -cC:\APPS\Audioneer\NewDJ\_ISREG32.DLL
-->C:\WINDOWS\UNNeroBackItUp.exe /UNINSTALL
-->C:\WINDOWS\unvise32qt.exe C:\WINDOWS\System32\QuickTime\Uninstall.log
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0AD84416-63A4-4CF3-BDDF-8FA866711FB0}\Setup.exe"
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{11E83B33-972B-4512-A447-FF0FD0246EE9}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{21B6F79B-2286-4BB0-B1E3-BA6B9498D110}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{23EFDB58-0874-4883-9810-EDA510B19FAE}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{27B9131D-CEFA-42C5-8D7D-56EFD80BAA25}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2BB79C8D-9DCC-4861-8A23-AE1B0B45E2B6}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{2BFBC62A-3353-443D-93BE-7AC641D9F342}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B100B05B-E290-41EF-9366-8BC4C76D7769}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B14F9B26-D695-4C4A-8B11-0FE6CDCC797B}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{BDFC3C8D-823E-4FCF-870B-E756B27CB57E}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D3568156-59C3-42DF-A520-2C25B6706C91}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{E213C271-AEFA-481D-A9B4-914D88925B8D}\setup.exe" -l0x9
-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{FAD9402A-1A9B-4ABE-A410-393A3622FA5A}\setup.exe" -l0x9
-->RUNDLL32 setuplib.dll,UnInstall ,315&ISUNINST -f"C:\SISCOM~1.16A\DeIsL1.isu"&P.U 4 xvga.in&-1
-->rundll32.exe setupapi.dll,InstallHinfSection DefaultUninstall 132 C:\WINDOWS\INF\PCHealth.inf
-->stunwdm.exe
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Flash Player ActiveX-->C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe
AppCore-->MsiExec.exe /I{EFB5B3B5-A280-4E25-BE1C-634EEFE32C1B}
ArcSoft PhotoImpression-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6C5D7191-140A-11D6-B5A0-0050DA208A93}\setup.exe" -l0x9 -uninst
AV-->MsiExec.exe /I{F4DB525F-A986-4249-B98B-42A8066251CA}
Bicycle Card Games-->"C:\Program Files\Microsoft Games\Bicycle Card Games\UNINSTAL.EXE" /runtemp /addremove
blueyonder Instant Support Tool-->C:\WINDOWS\Motive\blueyonder\MCCUninst.exe
ccCommon-->MsiExec.exe /I{3CCAD2EF-CFF2-4637-82AA-AABF370282D3}
CutePDF Writer 2.7-->C:\Program Files\Acro Software\CutePDF Writer\uninscpw.exe /uninstall
EPSON Copy Utility-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{B69CC1A5-0404-11D6-ABCB-005004C21D30}\setup.exe" ADDREMOVEDLG
EPSON Photo Print-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\EPSON\Photo Print\Uninst.isu"
EPSON Smart Panel-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6C11D561-620B-47DA-A693-4C597F3CDF40}\setup.exe" -l0x9 Uninstall
EPSON TWAIN 5-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{9A3EABC0-CA06-11D4-BF77-00104B130C19}\setup.exe" -l0x9 UNINSTALL
Eyewitness History of the World 2.0-->C:\WINDOWS\IsUninst.exe -f"C:\Program Files\DK Multimedia\Eyewitness History of the World 2.0\Uninst.isu"
FinePixViewer Ver.4.0-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{24ED4D80-8294-11D5-96CD-0040266301AD}\SETUP.EXE"
FMCMusicManager-->"C:\Program Files\FMC\uninstall.exe"
Foxit Reader-->C:\Program Files\Foxit Software\Foxit Reader\Uninstall.exe
FUJIFILM USB Driver-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5490882C-6961-11D5-BAE5-00E0188E010B}\SETUP.EXE"
GearDrvs-->MsiExec.exe /I{228F6876-A313-40A3-91C0-C3CBE6997D09}
GearDrvs-->MsiExec.exe /I{CB84F0F2-927B-458D-9DC5-87832E3DC653}
HijackThis 2.0.2-->"C:\Program Files\HijackThis\HijackThis.exe" /uninstall
Hotfix for Windows Internet Explorer 7 (KB947864)-->"C:\WINDOWS\ie7updates\KB947864-IE7\spuninst\spuninst.exe"
Hotfix for Windows Media Format 11 SDK (KB929399)-->"C:\WINDOWS\$NtUninstallKB929399$\spuninst\spuninst.exe"
Hotfix for Windows Media Player 11 (KB939683)-->"C:\WINDOWS\$NtUninstallKB939683$\spuninst\spuninst.exe"
Hotfix for Windows XP (KB952287)-->"C:\WINDOWS\$NtUninstallKB952287$\spuninst\spuninst.exe"
hp deskjet 5600-->msiexec /x{8CDC6712-AF80-459E-911F-F1E156CB0AB0}
HP Memories Disc-->MsiExec.exe /X{B376402D-58EA-45EA-BD50-DD924EB67A70}
HP Photo and Imaging 2.0 - Deskjet Series-->MsiExec.exe /I{E0828692-FD9D-459F-9312-C645C3CA6650}
hp print screen utility-->C:\Program Files\Hewlett-Packard\hp print screen utility\UnInstall\prnunins.exe
ImageMixer VCD for FinePix-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D3AA158A-9421-4883-8767-E771B0964A1D}\setup.exe"
Java(TM) 6 Update 10-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216010FF}
LiveUpdate 3.2 (Symantec Corporation)-->"C:\Program Files\Symantec\LiveUpdate\LSETUP.EXE" /U
LiveUpdate Notice (Symantec Corporation)-->MsiExec.exe /X{DBA4DB9D-EE51-4944-A419-98AB1F1249C8}
Malwarebytes' Anti-Malware-->"C:\Program Files\Malwarebytes' Anti-Malware\unins000.exe"
Micronet SP907GK Wireless Network Utility-->C:\Program Files\InstallShield Installation Information\{BE686891-3C56-4714-AFEF-341A7867BA80}\setup.exe -uninst -l0x9
Microsoft Compression Client Pack 1.0 for Windows XP-->"C:\WINDOWS\$NtUninstallMSCompPackV1$\spuninst\spuninst.exe"
Microsoft Data Access Components KB870669-->C:\WINDOWS\muninst.exe C:\WINDOWS\INF\KB870669.inf
Microsoft Internationalized Domain Names Mitigation APIs-->"C:\WINDOWS\$NtServicePackUninstallIDNMitigationAPIs$\spuninst\spuninst.exe"
Microsoft National Language Support Downlevel APIs-->"C:\WINDOWS\$NtServicePackUninstallNLSDownlevelMapping$\spuninst\spuninst.exe"
Microsoft User-Mode Driver Framework Feature Pack 1.0-->"C:\WINDOWS\$NtUninstallWudf01000$\spuninst\spuninst.exe"
Microsoft Works 7.0-->MsiExec.exe /I{764D06D8-D8DE-411E-A1C8-D9E9380F8A84}
MicroStaff WINASPI NT-->C:\MWASPINT\uninst.exe
Mozilla Firefox (3.0.3)-->C:\Program Files\Mozilla Firefox\uninstall\helper.exe
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB954430)-->MsiExec.exe /I{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}
My Family Tree 4.0-->C:\WINDOWS\iun3401.exe C:\Program Files\Mytree40
Nero BackItUp 2 Essentials-->MsiExec.exe /X{69E8BEBD-B3AA-4981-BA49-AD0AEA731033}
neroxml-->MsiExec.exe /I{56C049BE-79E9-4502-BEA7-9754A3E60F9B}
Norton 360 (Symantec Corporation)-->"C:\Program Files\Common Files\Symantec Shared\SymSetup\{2D617065-1C52-4240-B5BC-C0AE12157777}_1_0_0_184\{2D617065-1C52-4240-B5BC-C0AE12157777}.exe" /X
Norton 360 Help-->MsiExec.exe /I{1CA941F1-5006-487E-9FD4-09F812A7D6B8}
Norton 360-->MsiExec.exe /I{21829177-4DED-4209-AD08-490B3AC9C01A}
Norton 360-->MsiExec.exe /I{2D617065-1C52-4240-B5BC-C0AE12157777}
Norton 360-->MsiExec.exe /I{63A6E9A9-A190-46D4-9430-2DB28654AFD8}
Norton Confidential Browser Component-->MsiExec.exe /I{4843B611-8FCB-4428-8C23-31D0A5EAE164}
Norton Confidential Web Authentification Component-->MsiExec.exe /I{3074EB89-1BCA-4AEF-AFF4-EFB4634C1923}
Norton Confidential Web Protection Component-->MsiExec.exe /I{D353CC51-430D-4C6F-9B7E-52003DA1E05A}
Packard Bell InfoCentre-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{07A1C2E1-76DD-11D6-9922-009027E9C183}\setup.exe"
Plaxo Toolbar for Windows-->C:\Program Files\Plaxo\3.16.0.49\uninstall.exe
PowerDVD-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}\SETUP.EXE" -uninstall
PurePlay Poker-->MsiExec.exe /X{A277460B-2F77-4C8C-8E5F-76B4723435E2}
RAW FILE CONVERTER LE-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{D680C913-5955-469D-9D88-C1940F7506D6}\SETUP.EXE" -l0x9
Roxio PhotoSuite 5-->MsiExec.exe /I{607CE53B-0999-4F3B-8FF1-DB1AA47548A8}
SAMSUNG CDMA Modem Driver Set-->C:\WINDOWS\system32\Samsung_USB_Drivers\3\SSCDUninstall.exe
SAMSUNG Mobile USB Modem 1.0 Software-->C:\WINDOWS\system32\Samsung_USB_Drivers\1\SS_Uninstall.exe
SAMSUNG Mobile USB Modem Software-->C:\WINDOWS\system32\Samsung_USB_Drivers\2\SSM_Uninstall.exe
Samsung PC Studio USB Driver Installer-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\10\50\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{EBA29752-DDD2-4B62-B2E3-9841F92A3E3A}\setup.exe" -l0x9 -removeonly
Security Update for Step By Step Interactive Training (KB898458)-->"C:\WINDOWS\$NtUninstallKB898458$\spuninst\spuninst.exe"
Security Update for Step By Step Interactive Training (KB923723)-->"C:\WINDOWS\$NtUninstallKB923723$\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB938127)-->"C:\WINDOWS\ie7updates\KB938127-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB939653)-->"C:\WINDOWS\ie7updates\KB939653-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB942615)-->"C:\WINDOWS\ie7updates\KB942615-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB944533)-->"C:\WINDOWS\ie7updates\KB944533-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB950759)-->"C:\WINDOWS\ie7updates\KB950759-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB953838)-->"C:\WINDOWS\ie7updates\KB953838-IE7\spuninst\spuninst.exe"
Security Update for Windows Internet Explorer 7 (KB956390)-->"C:\WINDOWS\ie7updates\KB956390-IE7\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB911565)-->"C:\WINDOWS\$NtUninstallKB911565$\spuninst\spuninst.exe"
Security Update for Windows Media Player 10 (KB917734)-->"C:\WINDOWS\$NtUninstallKB917734_WMP10$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB936782)-->"C:\WINDOWS\$NtUninstallKB936782_WMP11$\spuninst\spuninst.exe"
Security Update for Windows Media Player 11 (KB954154)-->"C:\WINDOWS\$NtUninstallKB954154_WM11$\spuninst\spuninst.exe"
Security Update for Windows XP (KB938464)-->"C:\WINDOWS\$NtUninstallKB938464$\spuninst\spuninst.exe"
Security Update for Windows XP (KB941569)-->"C:\WINDOWS\$NtUninstallKB941569$\spuninst\spuninst.exe"
Security Update for Windows XP (KB946648)-->"C:\WINDOWS\$NtUninstallKB946648$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950760)-->"C:\WINDOWS\$NtUninstallKB950760$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950762)-->"C:\WINDOWS\$NtUninstallKB950762$\spuninst\spuninst.exe"
Security Update for Windows XP (KB950974)-->"C:\WINDOWS\$NtUninstallKB950974$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951066)-->"C:\WINDOWS\$NtUninstallKB951066$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376)-->"C:\WINDOWS\$NtUninstallKB951376$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951376-v2)-->"C:\WINDOWS\$NtUninstallKB951376-v2$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951698)-->"C:\WINDOWS\$NtUninstallKB951698$\spuninst\spuninst.exe"
Security Update for Windows XP (KB951748)-->"C:\WINDOWS\$NtUninstallKB951748$\spuninst\spuninst.exe"
Security Update for Windows XP (KB952954)-->"C:\WINDOWS\$NtUninstallKB952954$\spuninst\spuninst.exe"
Security Update for Windows XP (KB953839)-->"C:\WINDOWS\$NtUninstallKB953839$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954211)-->"C:\WINDOWS\$NtUninstallKB954211$\spuninst\spuninst.exe"
Security Update for Windows XP (KB954459)-->"C:\WINDOWS\$NtUninstallKB954459$\spuninst\spuninst.exe"
Security Update for Windows XP (KB955069)-->"C:\WINDOWS\$NtUninstallKB955069$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956391)-->"C:\WINDOWS\$NtUninstallKB956391$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956803)-->"C:\WINDOWS\$NtUninstallKB956803$\spuninst\spuninst.exe"
Security Update for Windows XP (KB956841)-->"C:\WINDOWS\$NtUninstallKB956841$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957095)-->"C:\WINDOWS\$NtUninstallKB957095$\spuninst\spuninst.exe"
Security Update for Windows XP (KB957097)-->"C:\WINDOWS\$NtUninstallKB957097$\spuninst\spuninst.exe"
Security Update for Windows XP (KB958644)-->"C:\WINDOWS\$NtUninstallKB958644$\spuninst\spuninst.exe"
Sonic RecordNow DX-->MsiExec.exe /I{8855FF30-19CE-4CB1-A654-87B38369CCE1}
SPBBC 32bit-->MsiExec.exe /I{77772678-817F-4401-9301-ED1D01A8DA56}
Spybot - Search & Destroy-->"C:\Program Files\Spybot - Search & Destroy\unins000.exe"
SuppSoft-->MsiExec.exe /I{022DA2C3-81C7-4003-A6BC-1BB147B20097}
Symantec Technical Support Controls-->MsiExec.exe /I{92B1B3CC-EC78-45B8-96D0-8B3F11495864}
SymNet-->MsiExec.exe /I{2DA85B02-13C0-4E6D-9A76-22E6B3DD0CB2}
Update for Windows XP (KB951072-v2)-->"C:\WINDOWS\$NtUninstallKB951072-v2$\spuninst\spuninst.exe"
Update for Windows XP (KB951978)-->"C:\WINDOWS\$NtUninstallKB951978$\spuninst\spuninst.exe"
Windows Media Format 11 runtime-->"C:\Program Files\Windows Media Player\wmsetsdk.exe" /UninstallAll
Windows Media Format 11 runtime-->"C:\WINDOWS\$NtUninstallWMFDist11$\spuninst\spuninst.exe"
Windows Media Player 11-->"C:\Program Files\Windows Media Player\Setup_wm.exe" /Uninstall
Windows Media Player 11-->"C:\WINDOWS\$NtUninstallwmp11$\spuninst\spuninst.exe"
Windows XP Service Pack 3-->"C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe"

======Security center information======

AV: Norton 360
FW: Norton 360

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\PROGRA~1\COMMON~1\TVNAVI~1;C:\Program Files\Common Files\Roxio Shared\DLLShared
"windir"=%SystemRoot%
"OS"=Windows_NT
"PROCESSOR_ARCHITECTURE"=x86
"PROCESSOR_LEVEL"=15
"PROCESSOR_IDENTIFIER"=x86 Family 15 Model 2 Stepping 9, GenuineIntel
"PROCESSOR_REVISION"=0209
"NUMBER_OF_PROCESSORS"=1
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"PS5ROOT"=C:\Program Files\Roxio\PhotoSuite\
"FP_NO_HOST_CHECK"=NO

-----------------EOF-----------------
mal79
Active Member
 
Posts: 7
Joined: November 10th, 2008, 1:22 pm

Re: Help needed in removing remaining malware.

Unread postby Shaba » November 13th, 2008, 10:37 am

Main reason for slowness is here:

Total RAM: 251 MB (18% free)

That is too little RAM for XP. If possible, I recommend to double it.

There are some signs of infections, but let's run this next:

Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Help needed in removing remaining malware.

Unread postby mal79 » November 13th, 2008, 3:10 pm

Hi Shaba,

I agree about the RAM, I have 2GB on order...

Interestingly I had run MBAM in the last few days and it came up clean, however this time it found a cuple of infections. I suspect these may have crept in after disabling Norton 360 to
try to perform Kaspersky online scan (which never completed).

-----------------------------------------------------------------------------------


Malwarebytes' Anti-Malware 1.30
Database version: 1395
Windows 5.1.2600 Service Pack 3

13/11/2008 19:03:54
mbam-log-2008-11-13 (19-03-54).txt

Scan type: Full Scan (A:\|C:\|D:\|E:\|)
Objects scanned: 95364
Time elapsed: 1 hour(s), 7 minute(s), 37 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4ad56e6f-7074-41ee-8a40-583c2c76efcd} (Rogue.PCSuperCharger) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{f919fbd3-a96b-4679-af26-f551439bb5fd} (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
mal79
Active Member
 
Posts: 7
Joined: November 10th, 2008, 1:22 pm

Re: Help needed in removing remaining malware.

Unread postby Shaba » November 13th, 2008, 3:21 pm

Delete this folder:

C:\Documents and Settings\Brian Fewtrell\Application Data\ShopperReports

Empty Recycle Bin.

Try to run Kaspersky online scan after that and post back its log and a fresh HijackThis log, please.
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
Joined: March 24th, 2006, 4:42 am
Location: Finland

Re: Help needed in removing remaining malware.

Unread postby mal79 » November 14th, 2008, 7:18 am

Ran a Kaspersky scan overnight and though it completed, no log produced. Second time lucky:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, November 14, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Thursday, November 13, 2008 18:50:55
Records in database: 1383528
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Files scanned: 84459
Threat name: 14
Infected objects: 26
Suspicious objects: 0
Duration of the scan: 02:50:12


File name / Threat name / Threats count
C:\OEMCUST\TOOLS\WIN32\PSKILL.EXE Infected: not-a-virus:NetTool.Win32.PsKill.a 1
C:\Program Files\ShopperReports\Bin\2.0.20\ShprRprt.dll Infected: not-a-virus:AdWare.Win32.Shopper.aa 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048582.exe Infected: not-a-virus:AdWare.Win32.HotBar.ck 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048583.dll Infected: not-a-virus:AdWare.Win32.HotBar.ci 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048584.dll Infected: not-a-virus:AdWare.Win32.HotBar.cj 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048591.dll Infected: not-a-virus:AdWare.Win32.180Solutions.bo 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048592.exe Infected: not-a-virus:AdWare.Win32.180Solutions.bp 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048593.dll Infected: not-a-virus:AdWare.Win32.180Solutions.bq 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048594.exe Infected: not-a-virus:AdWare.Win32.180Solutions.bj 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048595.dll Infected: not-a-virus:AdWare.Win32.HotBar.ck 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP703\A0048600.dll Infected: not-a-virus:AdTool.Win32.Zango.v 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP707\A0051851.dll Infected: not-a-virus:AdWare.Win32.HotBar.ck 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP707\A0051852.exe Infected: not-a-virus:AdWare.Win32.WebHancer.390 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP707\A0051853.dll Infected: not-a-virus:AdWare.Win32.WebHancer.390 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP707\A0051854.dll Infected: not-a-virus:AdWare.Win32.WebHancer.390 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP713\A0055025.dll Infected: not-a-virus:AdWare.Win32.HotBar.bi 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP720\A0055260.exe Infected: not-a-virus:AdWare.Win32.WebHancer.390 4
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP720\A0055264.exe Infected: not-a-virus:AdWare.Win32.Shopper.g 1
C:\System Volume Information\_restore{98E46F0A-9DA1-4258-92C4-7CCAE5D21E6E}\RP720\A0055265.exe Infected: not-a-virus:AdWare.Win32.180Solutions.ay 3
C:\WINDOWS\RESTORE.INS Infected: not-a-virus:NetTool.Win32.PsKill.a 1
C:\WINDOWS\system\RESTORE.INS Infected: not-a-virus:NetTool.Win32.PsKill.a 1

The selected area was scanned.
mal79
Active Member
 
Posts: 7
Joined: November 10th, 2008, 1:22 pm

Re: Help needed in removing remaining malware.

Unread postby Shaba » November 14th, 2008, 7:19 am

Delete this folder:

C:\Program Files\ShopperReports\

Empty Recycle Bin.

All other viruses are in system restore and inactive.

I give you later instructions how to empty it.

Other than that, any problems left?
User avatar
Shaba
Admin/Teacher Emeritus
 
Posts: 26974
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Re: Help needed in removing remaining malware.

Unread postby mal79 » November 14th, 2008, 8:05 am

Aside from the general slowness of the system, all seems OK.

I assume if the "infections" are in the system restore area, then the next logical step is to clear old system restore and set a new restore point?

Thanks, Mal
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Re: Help needed in removing remaining malware.

Unread postby Shaba » November 14th, 2008, 12:49 pm

Yes I will give you instructions for that in a bit.

For general slowness, see here and post back if it helped :)
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Re: Help needed in removing remaining malware.

Unread postby mal79 » November 14th, 2008, 5:11 pm

Hi Shaba,

The general slowness I think is probably more due to my personal perception. My Notebook has Core 2 Duo, 2gb RAM and lite programs so an under RAMed Celeron is pedestrian in comparison.

However, judging the PC on how it was a few weeks ago as to how it is today, there is a definite improvement. My only gripe is that XP startup (logon to desktop settling down) is slow. I have already used Autoruns to disable the unnecessary programs, but the killer is Norton 360 - its Live updates and scanners take up huge system resource. I will see where we are once the max RAM is installed.

I have completed most of the actions on the list, bar a defrag and disabling DNS client. Overall I am happy with the results and await further instruction to clear system restore.

Next on the list will be the relative's PC I am at right now which seems to have a adware issue, but that is a new thread!!

Thanks again, Mal
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Re: Help needed in removing remaining malware.

Unread postby Shaba » November 15th, 2008, 5:49 am

Glad to hear :)

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Next we remove all used tools.

You can delete rsit and c:\rsit folder.

Please download OTCleanIt and save it to desktop.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and re-enable system restore here:

    Windows XP System Restore Guide

Re-enable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.

  • Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
    You can use one of these sites to check if any updates are needed for your pc.
    Secunia Software Inspector
    F-secure Health Check
  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety


Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean! :)
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Re: Help needed in removing remaining malware.

Unread postby mal79 » November 15th, 2008, 6:48 am

Hi Shaba,

I would like to say thank you again for all your help. I had managed to get so far with removal of the malware, but had run out of ideas. With your help and guidance, I was able to complete the malware removal and return the PC to my father clean, running much better than he had recently been used to.

All the best, Malcolm
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Re: Help needed in removing remaining malware.

Unread postby Shaba » November 16th, 2008, 6:19 am

mal79 this topic is now closed.

We are pleased we could help you resolve your computer's malware issues.

If you would like to make a comment or leave a compliment regarding the help you have received, please see Feedback for Our Helpers - Say "Thanks" Here.
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