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Trojan horse Generic_c.TSW

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Trojan horse Generic_c.TSW

Unread postby Tanawilla » November 8th, 2008, 12:51 am

Started yesterday at after dark my time... i get an icon on my desktop marked gay porn and when i delete it, it comes back and my anti-virus AVG 8 tells me i have a Trojan horse listed in subject, Trojan horse Generic_c.TSW, Ive tried what i know and what I've read to remove it but it doesn't want to go away... Any suggestions or help would be greatly appriciated

Logfile of HijackThis v1.99.1
Scan saved at 8:45:43 PM, on 11/7/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\WINDOWS\system32\loader.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\msiconf.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: MSUSER Class - {8D4D2F69-DF30-4471-988C-CC58545E86C8} - C:\WINDOWS\system32\SystemHper.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SystemHelp] RUNDLL32.EXE C:\WINDOWS\system32\SystemHper.dll,Install
O4 - HKLM\..\Run: [loader.exe] C:\WINDOWS\system32\loader.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [msiexec.exe] msiconf.exe
O4 - HKCU\..\Run: [loader.exe] C:\WINDOWS\system32\loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredi ... xdm021MWUS
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} (StagingUI Object) - http://zone.msn.com/binFrameWork/v10/St ... b55579.cab
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} (MSN Games – Buddy Invite) - http://zone.msn.com/BinFrameWork/v10/ZB ... b55579.cab
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} (ZonePAChat Object) - http://zone.msn.com/binframework/v10/ZP ... b55579.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupda ... 9098868793
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v ... b56649.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/s ... wflash.cab
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} (MSN Games – Game Communicator) - http://zone.msn.com/binframework/v10/St ... b55579.cab
O16 - DPF: {E6187999-9FEC-46A1-A20F-F4CA977D5643} (ZoneChess Object) - http://messenger.zone.msn.com/binary/Chess.cab57176.cab
O16 - DPF: {F773E7B2-62A9-4524-9109-87D2F0BEFAA4} (ChessControl Class) - http://zone.msn.com/bingame/zpagames/zp ... b56961.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WINDOW~4\MESSEN~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: avgrsstx.dll
O20 - Winlogon Notify: dimsntfy - %SystemRoot%\System32\dimsntfy.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: setui - {64A24F7E-BB1B-3446-BB66-05854AFAC229} - C:\Program Files\izzqzce\setui.dll (file missing)
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe" -k runservice (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
Tanawilla
Active Member
 
Posts: 3
Joined: November 8th, 2008, 12:37 am
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Re: Trojan horse Generic_c.TSW

Unread postby flashh4 » November 9th, 2008, 10:08 am

Hello Tanawilla and welcome to the forums.

Please do not run any other programs with out my permission !!
Run all programs in the order posted !!!!!


My name is flashh4 and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)
4. Please note you'll need to have Administrator privileges to perform the fixes. (XP accounts are Administrator by default)
5. Please let me know if you are using a computer with multiple accounts, as this can affect the instructions given.

If you can do those things, everything should go smoothly.

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.

Note: I am still in training at Malware Removal, however I will be working under the direct supervision of one of our Malware Experts. Any recommendations will first be approved before being given to you. Because of this, there may be a short delay in getting our responses to you, however be assured that we will be working diligently on your problem.

I will be back as soon as possible with a fix !!
In the mean time can you give me an Uninstall list please !!


  1. Open HijackThis.
  2. Click on the Open the Misc Tools section button.
  3. Look under System tools.
  4. Click on the Open Uninstall Manager... button.
  5. Click on the Save list... button.
  6. It will prompt you to save. Save this log in a convenient location. By default it's named uninstall_list.txt.
  7. Notepad will open. Please post this log in your next reply.


Thanks
Chuck
User avatar
flashh4
Regular Member
 
Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: Trojan horse Generic_c.TSW

Unread postby Tanawilla » November 11th, 2008, 3:04 pm

---------

Adobe Acrobat 5.0
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Shockwave Player
Age of Empires III
AGEIA PhysX v7.09.13
Apple Software Update
Athlon 64 Processor Driver
AVG Free 8.0
Counter-Strike: Source
DivX Author 1.5
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
EA Download Manager
getPlus(R)_ocx
GIMP 2.4.7
High Definition Audio Driver Package - KB888111
Highlight Viewer (Windows Live Toolbar)
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
InCD
iTunes
J2SE Runtime Environment 5.0 Update 3
Java(TM) 6 Update 3
Java(TM) 6 Update 5
LG ODD Auto Firmware Update
LimeWire 4.16.6
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Standard for Students and Teachers
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Mozilla Firefox (3.0.3)
MSXML 4.0 SP2 (KB936181)
My Web Search (Webfetti)
MySpaceIM
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
QuickTime
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
Smart Menus (Windows Live Toolbar)
SoundMAX
SpeechRedist
Starcraft
Steam(TM)
StepMania (remove only)
TeamSpeak 2 RC2
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Ventrilo Client
Warhammer Online - Age of Reckoning
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows XP Service Pack 3
WinRAR archiver
World of Warcraft

-------

That is my uninstall list as you requested, I am running under 1 log in (or administrator as you pointed out).
Tanawilla
Active Member
 
Posts: 3
Joined: November 8th, 2008, 12:37 am

Re: Trojan horse Generic_c.TSW

Unread postby flashh4 » November 12th, 2008, 8:54 am

Hi Tanawilla, I have 2 sets of bad news.

1. You show P2P installed:

Remove P2P programs - MalWare Removal has a policy on P2P programs installed:

Use of P2P (Person to Person) file sharing programs

We have noticed that most people seeking help from us are coming with infections contracted from the use of P2P programs.

Because of this, we felt we needed to change our policy on the use of P2P file sharing programs.
  • If your helper detects the presence of such programs on your computer he/she will ask you to remove them. We will withdraw our help should you not agree to their removal.
  • If we clean your computer of infection, and you return to us a short time later with an infection contracted by the use of P2P programmes, we will refuse our help.

We do not ask you to do this without reason.

P2P programs form a direct conduit onto your computer, their security measures are easily circumvented, and Malware writers are increasingly exploiting them to spread their wares onto your computer. Further to that, if your P2P programme is not configured correctly you may be sharing more files than you realise. There have been cases where people's Passwords, Address Books and other personal, private, and financial details have been exposed to the file sharing network by a badly configured programme.

This article from InfoWorld illustrates perfectly the dangers of a poorly configured P2P program.
http://www.infoworld.com/article/07/09/06/Seattle-man-arrested-for-p-to-p-ID-theft_1.html

Many of the programs come bundled with other unwanted programs, but even the ones free of any bundled software are not safe to use.

When you use them you are downloading software from an unknown source directly onto your computer, bypassing your Firewall and Anti-Virus software. Hardly surprising then that many of these Downloads are being targeted to carry infections.

We see no purpose in cleaning your machine if you use P2P programs, as it is pretty much certain that if you continue to use them then you will get infected again.


You have the following P2P program(s) installed:
LimeWire 4.16.6

This is how you uninstall it/them:

  • Click Start
  • Go to Control Panel
  • Go to Add/Remove Programs
  • Find and click Remove for the following (if present):

    LimeWire 4.16.6

Note: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


2. Your computer is infected by a keylogger. As the name conveys, a keylogger is a program which composes a log of every key you type, and then sends it to its owner. This gives the creator access to every single keystroke you type.

The following steps should be taken:
  • Disconnect from the internet NOW!
  • If you have ever handled anything related to money (online banking, online shopping, etc), call your bank company and say that you might be a victim of identity theft due to a computer virus which logs keystrokes.
  • Next, change ALL your passwords from a different computer! Do not use them on this computer again, until I tell you you are clean.


Please inform me of how you want to handle the P2P before we continue !!

Thanks
Chuck
User avatar
flashh4
Regular Member
 
Posts: 2276
Joined: June 7th, 2005, 8:36 pm
Location: wyoming

Re: Trojan horse Generic_c.TSW

Unread postby Tanawilla » November 12th, 2008, 10:00 pm

---------
Ad-Aware
Adobe Acrobat 5.0
Adobe Flash Player 10 Plugin
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Shockwave Player
Age of Empires III
AGEIA PhysX v7.09.13
Apple Software Update
Athlon 64 Processor Driver
AVG Free 8.0
Counter-Strike: Source
DivX Author 1.5
DivX Codec
DivX Content Uploader
DivX Converter
DivX Player
DivX Web Player
EA Download Manager
getPlus(R)_ocx
GIMP 2.4.7
High Definition Audio Driver Package - KB888111
Highlight Viewer (Windows Live Toolbar)
Hijackthis 1.99.1
HijackThis 1.99.1
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows XP (KB952287)
InCD
iTunes
J2SE Runtime Environment 5.0 Update 3
Java(TM) 6 Update 3
Java(TM) 6 Update 5
LG ODD Auto Firmware Update
Malwarebytes' Anti-Malware
Map Button (Windows Live Toolbar)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office XP Standard for Students and Teachers
Microsoft Visual C++ 2005 Redistributable
Microsoft Windows Journal Viewer
Mozilla Firefox (3.0.3)
MSXML 4.0 SP2 (KB936181)
MySpaceIM
NVIDIA Drivers
NVIDIA ForceWare Network Access Manager
QuickTime
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB958644)
Smart Menus (Windows Live Toolbar)
SoundMAX
SpeechRedist
Starcraft
Steam(TM)
StepMania (remove only)
TeamSpeak 2 RC2
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Ventrilo Client
Warhammer Online - Age of Reckoning
Windows Live Favorites for Windows Live Toolbar
Windows Live installer
Windows Live Messenger
Windows Live Sign-in Assistant
Windows Live Toolbar
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows XP Service Pack 3
WinRAR archiver
World of Warcraft
--------
Thats my updated uninstall list, i deleted limewire as instructed, As for banking or shopping, i havent used anything of that sort on this computer lately so hopefully nothing bad comes from this...
Tanawilla
Active Member
 
Posts: 3
Joined: November 8th, 2008, 12:37 am

Re: Trojan horse Generic_c.TSW

Unread postby flashh4 » November 13th, 2008, 12:32 am

Hello Tanawilla, just a word of warning that the the keylogger could have stolen online game passwords like for World of Warcraft.
Now lets start the cleaning !

  1. Please download Malwarebytes' Anti-Malware and save it to a convenient location.
  2. Double click on mbam-setup.exe to install it.
  3. Before clicking the Finish button, make sure that these 2 boxes are checked (ticked):
      Update Malwarebytes' Anti-Malware
      Launch Malwarebytes' Anti-Malware
  4. Malwarebytes' Anti-Malware will now check for updates. If your firewall prompts, please allow it. If you can't update it, select the Update tab. Under Update Mirror, select one of the websites and click on Check for Updates.
  5. Select the Scanner tab. Click on Perform full scan, then click on Scan.
  6. Leave the default options as it is and click on Start Scan.
  7. When done, you will be prompted. Click OK, then click on Show Results.
  8. Checked (ticked) all items and click on Remove Selected.
  9. After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest.


NEXT


Please visit this webpage for instructions for downloading ComboFix at your DESKTOP :
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully and install the Recovery Console first.

Additional links to download the tool:
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Note: The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.

Once installed, you should see a blue screen prompt that says:

The Recovery Console was successfully installed.

Please continue as follows:
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Click Yes to allow ComboFix to continue scanning for malware.
  • When the tool is finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt along with a new HijackThis log so we may continue cleaning the system.


Please post these:
1. Malwarebytes' log/report
2. ComboFix log/report
3. New HJT log

Thanks
Chuck
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flashh4
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Re: Trojan horse Generic_c.TSW

Unread postby flashh4 » November 16th, 2008, 5:23 pm

Hello Tanawilla, are you still in need of help ??? Please respond before this topic is closed !!

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Chuck
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flashh4
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Re: Trojan horse Generic_c.TSW

Unread postby flashh4 » November 17th, 2008, 9:16 am

Removed post !
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Re: Trojan horse Generic_c.TSW

Unread postby silver » November 17th, 2008, 9:24 pm

Due to a Lack of Response this topic is now closed.

If you still require help, please open a new thread in the Malware Removal forum.

If you have been helped and wish to donate to help with the costs of this volunteer site,
please read Donations For Malware Removal
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