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IE Problem

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IE Problem

Unread postby Jiten » November 6th, 2008, 3:30 pm

Hi,

When i try to use IE, it doesnt seem to start up. It flashes for a second and then automatically closes itself. I dont think it has anything to do with the connection, cos i was able to download MBAM and update it. Attached is the HJT log. Please advise as to what I should do.

Thanks in advance
Jiten

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:10:47, on 06/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\Program Files\ESET\ESET Smart Security\ekrn.exe
D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
D:\Program Files\ESET\ESET Smart Security\egui.exe
D:\WINDOWS\system32\ctfmon.exe
D:\WINDOWS\system32\wuauclt.exe
D:\WINDOWS\system32\wuauclt.exe
D:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [egui] "D:\Program Files\ESET\ESET Smart Security\egui.exe" /hide /waitservice
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll (file missing)
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - D:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe (file missing)
O10 - Unknown file in Winsock LSP: d:\windows\system32\nwprovau.dll
O16 - DPF: {4FDF3696-5078-4952-868C-CEEB9683B8C4} (DownloadFile Control) - http://217.45.232.242/cab/DownloadFile.cab
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Fac ... oader3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windows ... 5532661247
O16 - DPF: {7D30109B-DD2B-4339-BE80-1CD48723C2BC} (LiveX(v6.0.1.0)) - http://217.45.232.242/cab/Live.cab
O16 - DPF: {A903E5AB-C67E-40FB-94F1-E1305982F6E0} (KooPlayer Control) - http://www.idesitv.com/livetv.ocx
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b56907.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - D:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: !SASWinLogon - D:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - D:\Program Files\ESET\ESET Smart Security\EHttpSrv.exe
O23 - Service: Eset Service (ekrn) - ESET - D:\Program Files\ESET\ESET Smart Security\ekrn.exe
O23 - Service: GoogleDesktopManager - Google - D:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software GmbH - D:\WINDOWS\System32\TuneUpDefragService.exe
O23 - Service: Messenger Sharing Folders USN Journal Reader service (usnjsvc) - Unknown owner - D:\Program Files\Windows Live\Messenger\usnsvc.exe (file missing)
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - D:\Program Files\Windows Live\installer\WLSetupSvc.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - D:\Program Files\Windows Media Player\WMPNetwk.exe (file missing)

--
End of file - 6076 bytes
Jiten
Regular Member
 
Posts: 27
Joined: November 6th, 2008, 3:22 pm
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Re: IE Problem

Unread postby km2357 » November 8th, 2008, 5:04 pm

Hello and welcome to Malware Removal.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please post a fresh HiJackThis Log
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km2357
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Posts: 3007
Joined: January 30th, 2007, 2:48 pm
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Re: IE Problem

Unread postby Jiten » November 9th, 2008, 1:28 pm

Hey,

Thanks for replying km2357. I ended up reformatting the drive the next day and everything seems back on track now. Thanks again for replying, however since it is sorted out now, I won't require any help.

Jiten
Jiten
Regular Member
 
Posts: 27
Joined: November 6th, 2008, 3:22 pm

Re: IE Problem

Unread postby km2357 » November 9th, 2008, 3:06 pm

Ok, thanks for letting me know.
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Re: IE Problem

Unread postby NonSuch » November 9th, 2008, 4:49 pm

As this issue appears to be resolved, this topic is now closed.

You can help support this site from this link :
Donations For Malware Removal
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