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HikackThis Log

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HikackThis Log

Unread postby Cocokure » November 6th, 2008, 1:55 pm

Hi Guys,

My husband's computer seems to have a malware/trojan problem. Everytime he launches IE, he gets numerous popups about security risks. His homepage and toolbar have also been replaced with some anti-virus advertisements. I have attached the HijackThis log below. Thanks for any help that you can provide!

~Chris

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:36 AM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://windiwsfsearch.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://windiwsfsearch.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://windiwsfsearch.com/ie6.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://windiwsfsearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: (no name) - {3B7AAEB1-9F3D-4491-9C06-C7165CA8D058} - C:\Program Files\Applications\iebt.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: Internet Service - {E43B6656-814B-4839-8FF8-AFFDE0DA9A3F} - C:\Program Files\Applications\iebr.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [wblogon] C:\WINDOWS\system32\algg.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless-B USB Network Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: (no name) - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.tryoutietool.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: IE Anti-Spyware - {9034A523-D068-4BE8-A284-9DF278BE776E} - http://www.tryoutietool.com/redirect.php (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Share ... mCtl32.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://prerelease.trendmicro-europe.com ... hcImpl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5982443078
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX28.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NICSer_WUSB11 - Unknown owner - C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe

--
End of file - 7377 bytes
Cocokure
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Joined: March 4th, 2008, 9:43 pm
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Re: HikackThis Log

Unread postby Bio-Hazard » November 6th, 2008, 4:25 pm

Hello and Welcome to forums!

My name is Bio-Hazard and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:

  • I will be working on your Malware issues this may or may not solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine.
  • I f you don't know or understand something please don't hesitate to ask.
  • Please DO NOT run any other tools or scans whilst I am helping you.
  • It is important that you reply to this thread. Do not start a new topic.
  • Absence of symptoms does not mean that everything is clear.

NOTE: Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe
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Re: HikackThis Log

Unread postby Bio-Hazard » November 6th, 2008, 4:30 pm

BACKDOOR TROJAN

I'm afraid I have some bad news for you. Your computer has multiple infections a BACKDOOR TROJAN. A backdoor gives intruders complete control of your computer, logs your keystrokes, steal personal information, etc.

You are strongly advised to do the following:

  • Disconnect the computer from the Internet and from any networked computers until it is cleaned.
  • Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
  • Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all youraccount numbers.
  • From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).

Do NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Due to its backdoor functionality, your computer is very likely to have been compromised and there is no way that it can be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be to do a reformat and reinstallation of the operating system (OS). However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

To help you understand more, please take some time to read the following articles:

What are Remote Access Trojans and why are they dangerous
How do I respond to a possible identity theft and how do I prevent it
When should do a reformat and reinstallation of my OS
Where to backup your files
How to backup your files in Windows XP
Restoring your backups

Should you have any questions please feel free to ask.

Please let us know what you have decided to do in your next post.
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Re: HikackThis Log

Unread postby Cocokure » November 7th, 2008, 3:02 am

Oh no! Are you serious??? :shock: Of course, this is not what we wanted to hear! :(

This is my husband's computer, so he primarily uses it for school, browsing the internet, checking e-mail, and paying some bills. We have gone ahead and disconnected the computer from the network, changed all of his usernames/passwords, and will be calling the banks to put an alert on our accounts. I have used the computer a few times, so I have changed my passwords as well.

I would feel much better reinstalling the OS; however, I bought the computer from my job (after we received new computers), so I will have to see if I can get the original OS disk from them. I do have another Dell computer in the house. Will its disk work with this computer?

I'm still trying to figure out how McAfee allowed this to happen. Any ideas? Can you recommend a better antivirus software for us to use? Also, how exactly could you tell that it was a Backdoor Trojan infection?

Thanks so much for your help!

Chris
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Re: HikackThis Log

Unread postby Bio-Hazard » November 7th, 2008, 6:00 am

I would feel much better reinstalling the OS; however, I bought the computer from my job (after we received new computers), so I will have to see if I can get the original OS disk from them. I do have another Dell computer in the house. Will its disk work with this computer?


I should work as long as you have the licence key for this infected machine. If you want we can try cleaning this computer.

I'm still trying to figure out how McAfee allowed this to happen. Any ideas? Can you recommend a better antivirus software for us to use?


I dont think there is anything wrong with Mcafee. It is hard to say how did it happen. Most of the time it is through an email or a visiting a internet site.

Also, how exactly could you tell that it was a Backdoor Trojan infection?


From your HijackThis log i found this line: O4 - HKCU\..\Run: [wblogon] C:\WINDOWS\system32\algg.exe. Here you can read little about it.
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Re: HikackThis Log

Unread postby Cocokure » November 10th, 2008, 2:09 am

I think that what may have happened is that McAfee wasn't working fully... When we went to look, it was not fully protecting the computer because it needed to be verified/updated. So, it obviously let some bad things in during that time.

Yes, if you think that you can help us clean the computer, I am willing to try anything at this point. Just let me know what I need to do.

Thank you!
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Re: HikackThis Log

Unread postby Bio-Hazard » November 10th, 2008, 3:43 am

Before we start i want to make sure that you understand that i can offer no assurances that the system will be secure afterwards, because of the backdoor trojan.


SDFix
If you already have SDFix, delete it & download it again as it's being updated regularly.
Download SDFix by AndyManchesta and save it to your desktop.
  • Double click on SDFix.exe. By default, it will install to C:\
  • Click on Install
  • Don't run it yet
Print out or save this set of instructions as you will not have internet access during the fix.
Restart the computer in Safe Mode
:!: Let me know if you can't boot into Safe Mode. Do not continue with the fixes.
  • When you see the BIOS screen, start pressing F8 repeatedly
  • A boot menu will appear
  • Using the up down arrows, select Safe Mode and press the Enter key
  • Windows will now load
  • Log in to your usual account
  • Navigate to C:\SDfix (if you installed it to the default location, otherwise, locate where you installed it)
  • Double click on RunThis.bat
  • Type Y to begin the cleanup process
  • It will remove any Trojan Services and Registry Entries that it finds then prompt you to press any key to Reboot
  • When the PC restarts the tool will run again and complete the removal process then display Finished
  • Press any key to end the script and load your desktop icons
  • Once the desktop icons load, the SDFix report will open on screen. You can also find the report in SDFix folder, named Report.txt
  • Copy & paste the contents of the log in your next reply


Logs/Information to Post in Next Reply

Please post the following logs/Information in your reply:
  • SDFIX Log
  • A fresh HijackThis Log ( after all the above has been done)
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Re: HikackThis Log

Unread postby Cocokure » November 12th, 2008, 4:24 am

Thanks so much! I will try this first thing in the morning and send you the results.

~Chris
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Re: HikackThis Log

Unread postby Bio-Hazard » November 15th, 2008, 4:00 am

Hello!

How are things going?
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Re: HikackThis Log

Unread postby Cocokure » November 17th, 2008, 4:51 am

Hi there!

I got caught up in mid-terms, so I haven't had a chance to work on the computer. As soon as I get home from work today, I will start working on it. So, look for another reply later tonight.

Thanks!

Chris
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Re: HikackThis Log

Unread postby Bio-Hazard » November 17th, 2008, 9:07 am

Hello!

Thanks for letting me know.
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Re: HikackThis Log

Unread postby Cocokure » November 17th, 2008, 10:22 pm

OK -- thanks so much for your patience and assistance!

I ran the SDFIX and another HijackThis scan according to your directions.

Here is the SDFIX log report:

SDFix: Version 1.240
Run by Administrator on Thu 11/06/2008 at 09:28 AM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File
Restoring Default IE Search Pages

Rebooting


Checking Files :

Trojan Files Found:

C:\Documents and Settings\Administrator\My Documents\My Documents.url - Deleted
C:\Documents and Settings\Administrator\My Documents\My Music\My Music.url - Deleted
C:\Documents and Settings\Administrator\My Documents\My Pictures\My Pictures.url - Deleted
C:\Documents and Settings\Administrator\My Documents\My Videos\My Video.url - Deleted
C:\Program Files\Applications\iebr.dll - Deleted
C:\Program Files\Applications\iebt.dll - Deleted
C:\Program Files\Applications\iebtm.exe - Deleted
C:\Program Files\Applications\iebtmm.exe - Deleted
C:\Program Files\Applications\iebtu.exe - Deleted
C:\Program Files\Applications\iebu.exe - Deleted
C:\Program Files\Applications\myd.ico - Deleted
C:\Program Files\Applications\mym.ico - Deleted
C:\Program Files\Applications\myp.ico - Deleted
C:\Program Files\Applications\myv.ico - Deleted
C:\Program Files\Applications\ot.ico - Deleted
C:\Program Files\Applications\ts.ico - Deleted
C:\Program Files\Applications\wcm.exe - Deleted
C:\Program Files\Applications\wcs.exe - Deleted
C:\Program Files\Applications\wcu.exe - Deleted
C:\WINDOWS\system32\WAV.cpl - Deleted



Folder C:\Program Files\Applications - Removed
Folder C:\WINDOWS\system32\512686 - Removed


Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2008-11-06 09:25:44
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"="C:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe:*:Enabled:McAfee Network Agent"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"

Remaining Files :


File Backups: - C:\SDFix\backups\backups.zip

Files with Hidden Attributes :

Sat 20 Sep 2008 20,487 A.SHR --- "C:\Program Files\McAfee\MQC\MRU.bak"
Sat 20 Sep 2008 265 A.SHR --- "C:\Program Files\McAfee\MQC\qcconf.bak"
Tue 21 Oct 2008 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\42df613d6760e7a0359ba7b514e72ced\BIT8.tmp"
Sun 21 Sep 2008 20,992 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0003.tmp"
Sun 21 Sep 2008 19,456 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0005.tmp"
Tue 21 Oct 2008 24,576 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0434.tmp"
Tue 21 Oct 2008 24,064 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL0858.tmp"
Tue 21 Oct 2008 24,576 ...H. --- "C:\Documents and Settings\Administrator\Application Data\Microsoft\Word\~WRL2286.tmp"

Finished!

And, here is the newest HijackThis log:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:29:07 AM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless-B USB Network Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Share ... mCtl32.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://prerelease.trendmicro-europe.com ... hcImpl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5982443078
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX28.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NICSer_WUSB11 - Unknown owner - C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe

--
End of file - 6469 bytes

I hope that you will have good news for me. :)

Thanks again for your help!

Chris
Cocokure
Regular Member
 
Posts: 22
Joined: March 4th, 2008, 9:43 pm

Re: HikackThis Log

Unread postby Bio-Hazard » November 18th, 2008, 6:21 am

Hello!

These scans can take a while so take your time with them.

Malwarebytes' Anti-Malware

Please download Malwarebytes Anti-Malware and save it to your desktop.

  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the Perform Full Scan option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and Scan in progress will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say The scan completed successfully. Click 'Show Results' to display all objects found.
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.[/color]

Kaspersky Online Scan

Please go to Kaspersky website and perform an online antivirus scan.

Note: If you are using Windows Vista, open your browser by right-clicking on its icon and select 'Run as administrator' to perform this scan.

  • Read through the requirements and privacy statement and click on Accept button.
  • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  • When the downloads have finished, click on Settings.
  • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
    • Spyware, Adware, Dialers, and other potentially dangerous programs
    • Archives
  • Click on My Computer under Scan.
  • Once the scan is complete, it will display the results. Click on View Scan Report.
  • You will see a list of infected items there. Click on Save Report As....
  • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
  • Please post this log in your next reply along with a fresh HijackThis log.
Logs/Information to Post in Next Reply

Please post the following logs/Information in your reply:
  • Kaspersky Log
  • Malwarebytes Antimalware
  • A fresh HijackThis Log ( after all the above has been done)
  • A description of how your computer is behaving
User avatar
Bio-Hazard
MRU Master Emeritus
 
Posts: 4078
Joined: May 10th, 2007, 8:28 am
Location: Cornwall, UK

Re: HikackThis Log

Unread postby Cocokure » November 21st, 2008, 5:46 pm

Thanks so much! I will be doing these scans tonight, so look for a response by the AM.

~Chris

P.S. Is there any way that a flash drive used on the infected computer could be infected as well?
Cocokure
Regular Member
 
Posts: 22
Joined: March 4th, 2008, 9:43 pm

Re: HikackThis Log

Unread postby Cocokure » November 23rd, 2008, 12:16 am

HI again!

Here are the log files you asked me to do:

Malwarebytes:

Malwarebytes' Anti-Malware 1.30
Database version: 1416
Windows 5.1.2600 Service Pack 2

11/6/2008 10:06:30 AM
mbam-log-2008-11-06 (10-06-30).txt

Scan type: Full Scan (A:\|C:\|D:\|)
Objects scanned: 72930
Time elapsed: 35 minute(s), 55 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 5
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{51b15f5a-e98b-4658-b9cb-9307b74773a7} (Trojan.BHO) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3b7aaeb1-9f3d-4491-9c06-c7165ca8d058} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{e43b6656-814b-4839-8ff8-affde0da9a3f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\multimediaControls.chl (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{e43b6656-814b-4839-8ff8-affde0da9a3f} (Trojan.Zlob) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Extensions\CmdMapping\{9034a523-d068-4be8-a284-9df278be776e} (Trojan.Zlob) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Kapersky:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Thursday, November 6, 2008
Operating System: Microsoft Windows XP Professional Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Saturday, November 22, 2008 16:51:12
Records in database: 1403049
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\

Scan statistics:
Files scanned: 31161
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 00:21:34

No malware has been detected. The scan area is clean.

The selected area was scanned.


Hijackthis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:37:20 AM, on 11/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\MUSICM~1\MUSICM~1\MMDiag.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\jkos-Administrator\binaries\ScanningProcess.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~1\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Wireless-B USB Network Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-B USB Network Adapter\WUSB11Cfg.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft ProgressBar Control, version 5.0 (SP2)) - http://download.mcafee.com/molbin/Share ... mCtl32.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://prerelease.trendmicro-europe.com ... hcImpl.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/share ... insctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microso ... 5982443078
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/gx/GrooveAX28.cab
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/share ... cgdmgr.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai.net/f/532/6712/5m/ ... taller.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: NICSer_WUSB11 - Unknown owner - C:\Program Files\Linksys\Wireless-B USB Network Adapter\NICServ.exe

--
End of file - 6563 bytes

How am I looking now? :?:

Thanks!

Chris
Cocokure
Regular Member
 
Posts: 22
Joined: March 4th, 2008, 9:43 pm
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