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Problem with a DNS changer virus/malware

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Problem with a DNS changer virus/malware

Unread postby Tcryo » October 20th, 2008, 5:05 pm

i have about 7-15 computers that seem to be infected with a Dns Changer malware. The virus is not detected by Symantec at all, and was only found by randomly seeing the DNS entries from an ipconfig -all.

The virus is detected by Malwarebytes but keeps coming back after each reboot. The virus seems to be similiar to the zlob.dns changer virus as that is what Malwarebytes comes up with when it detects it in the registry.

the place of the entries:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces -one of the subkeys only
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Tcpip\Parameters\Interfaces - one of the subkeys only
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Tcpip\Parameters\Interfaces - one of the subkeys only

the specific entry it infects is the DHCPnameserver tool. The ip addresses it enters are: 85.255.112.36 or 85.255.112.41

The latest fix we have tried is the following

step 1. Ran fixware from safemode and rebooted into normal windows to finish the scan tool. Checked registry and entries were still there
step 2. Ran fixware from Safemode and rebooted back into safemode to finish the scan tool. Checked registry and entries were still there
Step 3 Ran hijack this tool


Here is the log files there were generated in each step:

step 1 log file:

Username "ISPMA" - 10/20/2008 14:10:35 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{A0C6267A-7F7D-4C97-91C8-DACA7762C2D1}
"DhcpNameServer"="85.255.112.36" <Value cleared.

Successfully flushed the DNS Resolver Cache.
System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\\Program Files\\Apoint\\Apoint.exe"
"igfxtray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\system32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\system32\\igfxpers.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_07\\bin\\jusched.exe\""
"IntelZeroConfig"="\"C:\\Program Files\\Intel\\Wireless\\bin\\ZCfgSvc.exe\""
"IntelWireless"="\"C:\\Program Files\\Intel\\Wireless\\Bin\\ifrmewrk.exe\" /tf Intel PROSet/Wireless"
"SigmatelSysTrayApp"="stsystra.exe"
"Document Manager"="C:\\Program Files\\Wave Systems Corp\\Services Manager\\DocMgr\\bin\\docmgr.exe"
"Google Desktop Search"="\"C:\\Program Files\\Google\\Google Desktop Search\\GoogleDesktop.exe\" /startup"
"DLA"="C:\\WINDOWS\\System32\\DLA\\DLACTRLW.EXE"
"ISUSPM Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"vptray"="C:\\PROGRA~1\\SYMANT~1\\VPTray.exe"
"googletalk"="C:\\Program Files\\Google\\Google Talk\\googletalk.exe /autostart"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"Adobe Reader Speed Launcher"="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\Reader_sl.exe\""
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"
"Xerox Phaser 6180MFP Launcher"="\"C:\\Program Files\\Xerox\\Phaser 6180MFP\\Address Book Editor\\Launcher.exe\" /s"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"
"AppleSyncNotifier"="C:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleSyncNotifier.exe"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"TomcatStartup 2.5"="C:\\Program Files\\Hewlett-Packard\\Toolbox\\hpbpsttp.exe"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~


******************************************************************************
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Step 2 log file:

Username "ISPMA" - 10/20/2008 14:20:24 [Fixwareout edited 9/01/2007]

~~~~~ Prerun check

HKEY_LOCAL_MACHINE\system\currentcontrolset\services\tcpip\parameters\interfaces\{A0C6267A-7F7D-4C97-91C8-DACA7762C2D1}
"DhcpNameServer"="85.255.112.36" <Value cleared.

Successfully flushed the DNS Resolver Cache.
System was rebooted successfully.

~~~~~ Postrun check
HKLM\SOFTWARE\~\Winlogon\ "System"=""
....
....
~~~~~ Misc files.
....
~~~~~ Checking for older varients.
....

~~~~~ Current runs (hklm hkcu "run" Keys Only)
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\\Program Files\\Apoint\\Apoint.exe"
"igfxtray"="C:\\WINDOWS\\system32\\igfxtray.exe"
"igfxhkcmd"="C:\\WINDOWS\\system32\\hkcmd.exe"
"igfxpers"="C:\\WINDOWS\\system32\\igfxpers.exe"
"SunJavaUpdateSched"="\"C:\\Program Files\\Java\\jre1.6.0_07\\bin\\jusched.exe\""
"IntelZeroConfig"="\"C:\\Program Files\\Intel\\Wireless\\bin\\ZCfgSvc.exe\""
"IntelWireless"="\"C:\\Program Files\\Intel\\Wireless\\Bin\\ifrmewrk.exe\" /tf Intel PROSet/Wireless"
"SigmatelSysTrayApp"="stsystra.exe"
"Document Manager"="C:\\Program Files\\Wave Systems Corp\\Services Manager\\DocMgr\\bin\\docmgr.exe"
"Google Desktop Search"="\"C:\\Program Files\\Google\\Google Desktop Search\\GoogleDesktop.exe\" /startup"
"DLA"="C:\\WINDOWS\\System32\\DLA\\DLACTRLW.EXE"
"ISUSPM Startup"="C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\UPDATE~1\\ISUSPM.exe -startup"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"vptray"="C:\\PROGRA~1\\SYMANT~1\\VPTray.exe"
"googletalk"="C:\\Program Files\\Google\\Google Talk\\googletalk.exe /autostart"
"DVDLauncher"="\"C:\\Program Files\\CyberLink\\PowerDVD\\DVDLauncher.exe\""
"ISUSScheduler"="\"C:\\Program Files\\Common Files\\InstallShield\\UpdateService\\issch.exe\" -start"
"Adobe Photo Downloader"="\"C:\\Program Files\\Adobe\\Photoshop Album Starter Edition\\3.0\\Apps\\apdproxy.exe\""
"Adobe Reader Speed Launcher"="\"C:\\Program Files\\Adobe\\Reader 8.0\\Reader\\Reader_sl.exe\""
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"
"Xerox Phaser 6180MFP Launcher"="\"C:\\Program Files\\Xerox\\Phaser 6180MFP\\Address Book Editor\\Launcher.exe\" /s"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\QTTask.exe\" -atboottime"
"AppleSyncNotifier"="C:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\bin\\AppleSyncNotifier.exe"
"iTunesHelper"="\"C:\\Program Files\\iTunes\\iTunesHelper.exe\""
"TomcatStartup 2.5"="C:\\Program Files\\Hewlett-Packard\\Toolbox\\hpbpsttp.exe"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="C:\\Program Files\\Google\\GoogleToolbarNotifier\\GoogleToolbarNotifier.exe"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
....
Hosts file was reset, If you use a custom hosts file please replace it...
~~~~~ End report ~~~~~


******************************************************************************
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******************************************************************************
******************************************************************************


Step 3 log file:


Logfile of HijackThis v1.99.1
Scan saved at 2:30:26 PM, on 10/20/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Autodesk\Data Management Server 2008\Server\Dispatch\Connectivity.WindowsService.JobDispatch.exe
C:\Program Files\Autodesk\Data Management Server 2008\Server\Webserver\Connectivity.EDMWS.Server.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\SYSTEM32\DWRCS.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SYSTEM32\DWRCST.exe
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Apoint\Apntex.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\HEWLET~1\Toolbox\STATUS~1\STATUS~1.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\userinit.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

www.google.com/ig/dell?hl=en&client=del ... bd=6070426
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dell.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL =

www.google.com/ig/dell?hl=en&client=del ... bd=6070426
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program

Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [Xerox Phaser 6180MFP Launcher] "C:\Program Files\Xerox\Phaser 6180MFP\Address Book Editor\Launcher.exe"

/s
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure

Update\AutoUpdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
O16 - DPF: {CAFECAFE-0013-0001-0022-ABCDEFABCDEF} (JInitiator 1.3.1.22) - http://scanada:5544/forms90/jinitiator/jinit.exe
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = abg.corp
O17 - HKLM\Software\..\Telephony: DomainName = abg.corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = abg.corp
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: SearchList = abg.corp
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: SearchList = abg.corp
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft

Shared\Help\hxds.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - AppInit_DLLs: wxvault.dll C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL
O20 - Winlogon Notify: ckpNotify - C:\WINDOWS\SYSTEM32\ckpNotify.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device

Support\bin\AppleMobileDeviceService.exe
O23 - Service: Autodesk Data Management Job Dispatch - Autodesk - C:\Program Files\Autodesk\Data Management Server

2008\Server\Dispatch\Connectivity.WindowsService.JobDispatch.exe
O23 - Service: Autodesk EDM Server - Autodesk - C:\Program Files\Autodesk\Data Management Server

2008\Server\Webserver\Connectivity.EDMWS.Server.exe
O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Autodesk Network Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk

Shared\Service\AdskNetSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\ccSetMgr.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec

AntiVirus\DefWatch.exe
O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program

Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program

Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common

Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SQL Server (AUTODESKVAULT) (MSSQL$AUTODESKVAULT) - Unknown owner - C:\Program Files\Microsoft SQL

Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sAUTODESKVAULT (file missing)
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program

Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program

Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec

Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program

Files\CheckPoint\SecuRemote\bin\SR_Service.exe
O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program

Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NTRU Hybrid TSS v2.0.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid

TSS v2.0.25\bin\tcsd_win32.exe
O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program

Files\Intel\Wireless\Bin\WLKeeper.exe


******************************************************************************
******************************************************************************
******************************************************************************
******************************************************************************


The entries in the 017 range of the hijack this logfile are showing is our domain name so everything looks correct, but those ip addresses are still listed in the registry so it doesn't look like the problem is resolved.

Any help on this would be greatly appreciated.
Tcryo
Active Member
 
Posts: 1
Joined: October 20th, 2008, 4:48 pm
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Re: Problem with a DNS changer virus/malware

Unread postby NonSuch » October 25th, 2008, 6:15 am

This issue involves computers used for business purposes, and our services are specifically limited to support for home users, therefore, this topic falls outside the scope of this forum and must be closed.

We're very sorry, but we do not support business computers as there may be restrictions and modifications installed on such machines that could be damaged or altered by the actions we take to remove Malware. There are also other risks associated with the removal of malware, including the possibility of data loss.

http://www.malwareremoval.com/rules.php

I can tell you that your machines appear to be infected by wareout, as evidenced by the IP address in the Ukraine, and as you have run Fixwareout, you are likely already aware of that.

the specific entry it infects is the DHCPnameserver tool. The ip addresses it enters are: 85.255.112.36 or 85.255.112.41


This infection is basically a rootkit, which is why its files are not visible and why it is so difficult to remove, as all the files must be removed at the same time in order to destroy the infection. As these are business computers, I would advise you that your safest and most secure option is to reformat these systems and, after they are restored, make sure that all operating system patches, including Service Packs, are installed.
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