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Windows Vista Update freezes

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Windows Vista Update freezes

Unread postby kryo » October 13th, 2008, 11:45 am

My windows updater has been goofed up for quite some time. When i try to load it, i just get a blank window. Here is my log,

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:24:37 AM, on 10/13/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\WINDOWS\RtHDVCpl.exe
C:\WINDOWS\System32\jureg.exe
C:\Program Files\Portrait Displays\Pivot Software\wpCtrl.exe
C:\Windows\system32\schtasks.exe
C:\Program Files\Portrait Displays\HP My Display\dthtml.exe
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Users\Clay\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\hp\kbd\kbd.exe
C:\Users\Clay\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil9f.exe
C:\Windows\system32\Taskmgr.exe
C:\Windows\explorer.exe
C:\Users\Clay\Desktop\Programs\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.igoogle.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT HPW] C:\Program Files\Portrait Displays\HP My Display\DTHtml.exe -startup_folder
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Clay\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... eqlab2.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Chasis Button Service (HPBtnSrv) - Unknown owner - c:\hp\HPEZBTN\HPBtnSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intel DH Service (IntelDHSvcConf) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8261 bytes
kryo
Active Member
 
Posts: 4
Joined: October 13th, 2008, 11:39 am
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Re: Windows Vista Update freezes

Unread postby Katana » October 20th, 2008, 6:15 pm

Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post a log in the HJT forum and wait for help.


Hello and welcome to the forums

My name is Katana and I will be helping you to remove any infection(s) that you may have.

Please observe these rules while we work:
1. If you don't know, stop and ask! Don't keep going on.
2. Please reply to this thread. Do not start a new topic.
3. Please continue to respond until I give you the "All Clear"
(Just because you can't see a problem doesn't mean it isn't there)

If you can do those three things, everything should go smoothly :D

Please Note, your security programs may give warnings for some of the tools I will ask you to use.
Be assured, any links I give are safe


----------------------------------------------------------------------------------------

I apologize for the delay in responding, but as you can probably see the forums are quite busy.
Unfortunately there are far more people needing help than there are helpers.

If you still require help please do the following


Download and Run RSIT
  • Please download Random's System Information Tool by random/random from here and save it to your desktop.
  • Double click on RSIT.exe to run RSIT.
  • Click Continue at the disclaimer screen.
  • Once it has finished, two logs will open:
    • log.txt will be opened maximized.
    • info.txt will be opened minimized.
  • Please post the contents of both log.txt and info.txt.
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Windows Vista Update freezes

Unread postby kryo » October 21st, 2008, 1:19 pm

info.txt logfile of random's system information tool 1.04 2008-10-21 10:16:50

======Uninstall list======

-->"C:\Program Files\HP Games\Bejeweled 2 Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Blackhawk Striker 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Blasterball 3\Uninstall.exe"
-->"C:\Program Files\HP Games\Boggle Supreme\Uninstall.exe"
-->"C:\Program Files\HP Games\Bookworm Adventures\Uninstall.exe"
-->"C:\Program Files\HP Games\Cake Mania\Uninstall.exe"
-->"C:\Program Files\HP Games\Chessmaster Challenge\Uninstall.exe"
-->"C:\Program Files\HP Games\Chuzzle Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\Crystal Maze\Uninstall.exe"
-->"C:\Program Files\HP Games\Diner Dash - Flo on the Go\Uninstall.exe"
-->"C:\Program Files\HP Games\Family Feud\Uninstall.exe"
-->"C:\Program Files\HP Games\FATE\Uninstall.exe"
-->"C:\Program Files\HP Games\Final Drive Nitro\Uninstall.exe"
-->"C:\Program Files\HP Games\Insaniquarium Deluxe\Uninstall.exe"
-->"C:\Program Files\HP Games\JEOPARDY\Uninstall.exe"
-->"C:\Program Files\HP Games\Jewel Quest 2 - Tournament Edition\Uninstall.exe"
-->"C:\Program Files\HP Games\Luxor 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Mah Jong Quest\Uninstall.exe"
-->"C:\Program Files\HP Games\My HP Game Console\Uninstall.exe"
-->"C:\Program Files\HP Games\Peggle\Uninstall.exe"
-->"C:\Program Files\HP Games\Penguins!\Uninstall.exe"
-->"C:\Program Files\HP Games\Poker Superstars 2\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Bowler\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer Pineapple Cup\Uninstall.exe"
-->"C:\Program Files\HP Games\Polar Golfer\Uninstall.exe"
-->"C:\Program Files\HP Games\SpongeBob SquarePants 3D Obstacle Odyssey\Uninstall.exe"
-->"C:\Program Files\HP Games\Super Granny 3\Uninstall.exe"
-->"C:\Program Files\HP Games\Swarm\Uninstall.exe"
-->"C:\Program Files\HP Games\Tank-o-Box\Uninstall.exe"
-->"C:\Program Files\HP Games\The Treasures of Montezuma\Uninstall.exe"
-->"C:\Program Files\HP Games\Tradewinds\Uninstall.exe"
-->"C:\Program Files\HP Games\Wheel of Fortune\Uninstall.exe"
-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0016-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0018-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001B-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0409-0000-0000000FF1CE} /uninstall {3EC77D26-799B-4CD8-914F-C1565E796173}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-040C-0000-0000000FF1CE} /uninstall {430971B1-C31E-45DA-81E0-72C095BAB72C}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-001F-0C0A-0000-0000000FF1CE} /uninstall {F7A31780-33C4-4E39-951A-5EC9B91D7BF1}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-006E-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-00A1-0409-0000-0000000FF1CE} /uninstall {4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {90120000-0115-0409-0000-0000000FF1CE} /uninstall {FAD8A83E-9BAC-4179-9268-A35948034D85}
2007 Microsoft Office Suite Service Pack 1 (SP1)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {BEE75E01-DD3F-4D5F-B96C-609E6538D419}
Activation Assistant for the 2007 Microsoft Office suites-->"C:\ProgramData\{B3C2C1CD-6B77-4A96-B670-F734AC2A1CBC}\Microsoft Office Activation Assistant.exe" REMOVE=TRUE MODIFY=FALSE
Ad-Aware-->MsiExec.exe /I{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)-->MsiExec.exe /X{6846389C-BAC0-4374-808E-B120F86AF5D7}
Adobe Flash Player ActiveX-->C:\Windows\system32\Macromed\Flash\uninstall_activeX.exe
Adobe Flash Player Plugin-->C:\Windows\system32\Macromed\Flash\uninstall_plugin.exe
Adobe Reader 8.1.2-->MsiExec.exe /I{AC76BA86-7AD7-1033-7B44-A81200000003}
Adobe Shockwave Player-->C:\WINDOWS\System32\Macromed\SHOCKW~1\UNWISE.EXE C:\WINDOWS\System32\Macromed\SHOCKW~1\Install.log
Apple Mobile Device Support-->MsiExec.exe /I{44734179-8A79-4DEE-BB08-73037F065543}
Apple Software Update-->MsiExec.exe /I{02DFF6B1-1654-411C-8D7B-FD6052EF016F}
DivX Codec-->C:\Program Files\DivX\DivXCodecUninstall.exe /CODEC
DivX Converter-->C:\Program Files\DivX\DivXConverterUninstall.exe /CONVERTER
DivX Player-->C:\Program Files\DivX\DivXPlayerUninstall.exe /PLAYER
DivX Web Player-->C:\Program Files\DivX\DivXWebPlayerUninstall.exe /PLUGIN
Enhanced Multimedia Keyboard Solution-->C:\HP\KBD\Install.exe /u
FUJIFILM FinePixViewer S Ver.2.1-->C:\Program Files\InstallShield Installation Information\{88B32652-CAE0-4909-A463-5840D2689D93}\setup.exe -runfromtemp -l0x0009 -removeonly
getPlus(R) for Adobe-->"C:\Program Files\NOS\bin\getPlus_HelperSvc.exe" /UninstallGet1
Google Earth-->MsiExec.exe /I{1E04F83B-2AB9-4301-9EF7-E86307F79C72}
Google Gears-->MsiExec.exe /I{552171BC-30F8-3B29-9C4F-E3FE590B7CAC}
Google Toolbar for Internet Explorer-->MsiExec.exe /I{DBEA1034-5882-4A88-8033-81C4EF0CFA29}
Google Toolbar for Internet Explorer-->regsvr32 /u /s "c:\program files\google\googletoolbar1.dll"
Hardware Diagnostic Tools-->C:\Program Files\PC-Doctor 5 for Windows\uninst.exe
Hewlett-Packard Active Check for Health Check-->MsiExec.exe /X{254C37AA-6B72-4300-84F6-98A82419187E}
Hewlett-Packard Asset Agent for Health Check-->MsiExec.exe /X{669D4A35-146B-4314-89F1-1AC3D7B88367}
HijackThis 2.0.2-->"C:\Users\Clay\Desktop\Programs\HijackThis.exe" /uninstall
HP Active Support Library 32 bit components-->MsiExec.exe /I{6D3DB611-D5E8-4E4B-8952-0D3F549F9CC6}
HP Active Support Library-->C:\Program Files\InstallShield Installation Information\{0A47BAFF-D4FF-4BD3-96CA-02A22EA62722}\setup.exe -runfromtemp -l0x0409
HP Customer Experience Enhancements-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{AB5E289E-76BF-4251-9F3F-9B763F681AE0}\setup.exe" -l0x9 -removeonly
HP Customer Feedback-->MsiExec.exe /I{9DBA770F-BF73-4D39-B1DF-6035D95268FC}
HP Easy Setup - Frontend-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{40F7AED3-0C7D-4582-99F6-484A515C73F2}\setup.exe" -l0x9 -removeonly
HP My Display-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{15733AD1-1CEF-459A-9245-0924FC63BDD5}\setup.exe" -l0x9 -removeonly
HP On-Screen Cap/Num/Scroll Lock Indicator-->C:\Windows\system32\OsdRemove.exe
HP Photosmart Essential 2.01-->C:\Program Files\HP\Digital Imaging\PhotoSmartEssential\hpzscr01.exe -datfile hpqbud13.dat
HP Picasso Media Center Add-In-->MsiExec.exe /I{55979C41-7D6A-49CC-B591-64AC1BBE2C8B}
HP Print Diagnostic Utility-->MsiExec.exe /I{1619669F-516F-4E60-9B6F-837EFE21307A}
HP Product Detection-->MsiExec.exe /X{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}
HP Total Care Advisor-->MsiExec.exe /X{0DDA7620-4F8B-43B3-8828-CA5EE292FA3B}
Intel(R) Network Connections Drivers-->Prounstl.exe
Intel® Viiv™ Software-->MsiExec.exe /X{6E7BF6EC-C3E7-43A7-8A03-0D204E3EC01B} /qb!
iTunes-->MsiExec.exe /I{585776BC-4BD6-4BD2-A19A-1D6CB44A403B}
Java(TM) 6 Update 10-->MsiExec.exe /X{26A24AE4-039D-4CA4-87B4-2F83216010FF}
Java(TM) 6 Update 3-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160030}
Java(TM) 6 Update 7-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160070}
Java(TM) SE Runtime Environment 6 Update 1-->MsiExec.exe /I{3248F0A8-6813-11D6-A77B-00B0D0160010}
Logitech MouseWare 9.79.1 -->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\engine\6\INTEL3~1\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{5809E7CF-4DCF-11D4-9875-00105ACE7734}\Setup.exe" -l0x9 -l0009 UNINSTALL
Microsoft Office Excel MUI (English) 2007-->MsiExec.exe /X{90120000-0016-0409-0000-0000000FF1CE}
Microsoft Office Home and Student 2007-->"C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe" /uninstall HOMESTUDENTR /dll OSETUP.DLL
Microsoft Office Home and Student 2007-->MsiExec.exe /X{91120000-002F-0000-0000-0000000FF1CE}
Microsoft Office OneNote MUI (English) 2007-->MsiExec.exe /X{90120000-00A1-0409-0000-0000000FF1CE}
Microsoft Office PowerPoint MUI (English) 2007-->MsiExec.exe /X{90120000-0018-0409-0000-0000000FF1CE}
Microsoft Office Proof (English) 2007-->MsiExec.exe /X{90120000-001F-0409-0000-0000000FF1CE}
Microsoft Office Proof (French) 2007-->MsiExec.exe /X{90120000-001F-040C-0000-0000000FF1CE}
Microsoft Office Proof (Spanish) 2007-->MsiExec.exe /X{90120000-001F-0C0A-0000-0000000FF1CE}
Microsoft Office Proofing (English) 2007-->MsiExec.exe /X{90120000-002C-0409-0000-0000000FF1CE}
Microsoft Office Shared MUI (English) 2007-->MsiExec.exe /X{90120000-006E-0409-0000-0000000FF1CE}
Microsoft Office Shared Setup Metadata MUI (English) 2007-->MsiExec.exe /X{90120000-0115-0409-0000-0000000FF1CE}
Microsoft Office Word MUI (English) 2007-->MsiExec.exe /X{90120000-001B-0409-0000-0000000FF1CE}
Microsoft Silverlight-->MsiExec.exe /I{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{7299052b-02a4-4627-81f2-1818da5d550d}
Microsoft Visual C++ 2005 Redistributable-->MsiExec.exe /X{A49F249F-0C91-497F-86DF-B2585E8E76B7}
Microsoft Works-->MsiExec.exe /I{6D52C408-B09A-4520-9B18-475B81D393F1}
MSN Messenger 7.0-->MsiExec.exe /I{ABEB838C-A1A7-4C5D-B7E1-8B4314600816}
MSN-->C:\Program Files\MSN\MsnInstaller\msniadm.exe /Action:ARP
MSXML 4.0 SP2 (KB936181)-->MsiExec.exe /I{C04E32E0-0416-434D-AFB9-6969D703A9EF}
MSXML 4.0 SP2 (KB941833)-->MsiExec.exe /I{C523D256-313D-4866-B36A-F3DE528246EF}
muvee autoProducer 6.0-->C:\Program Files\InstallShield Installation Information\{775B9052-3517-47FA-817D-1BB28363D43A}\setup.exe -runfromtemp -l0x0009 -removeonly
My HP Games-->"C:\Program Files\HP Games\Uninstall.exe"
Next Generation Visualisations-->MsiExec.exe /I{2E376AD9-5C49-4F7D-A0BA-6A44E8FA5A3B}
NVIDIA Drivers-->C:\Windows\system32\NVUNINST.EXE UninstallGUI
OpenOffice.org Installer 1.0-->MsiExec.exe /X{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}
Pivot Software-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0217E1D1-BCEF-4A61-AF6D-F7740F65A066}\setup.exe" -l0x9 -removeonly
Python 2.5-->MsiExec.exe /I{0A2C5854-557E-48C8-835A-3B9F074BDCAA}
QuickBooks Pro 2000-->C:\Windows\IsUninst.exe -f"C:\Program Files\Intuit\QuickBooks Pro\DeIsL1.isu" -c"C:\Program Files\Intuit\QuickBooks Pro\removeqb.dll"
QuickTime-->MsiExec.exe /I{1838C5A2-AB32-4145-85C1-BB9B8DFA24CD}
Realtek High Definition Audio Driver-->RtlUpd.exe -r -m
Rhapsody Player Engine-->MsiExec.exe /I{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}
Rhapsody-->C:\PROGRA~1\Rhapsody\Unwise32.exe /A C:\PROGRA~1\Rhapsody\INSTALL.LOG
Roxio Activation Module-->MsiExec.exe /I{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}
Roxio Creator Audio-->MsiExec.exe /X{83FFCFC7-88C6-41c6-8752-958A45325C82}
Roxio Creator Basic v9-->MsiExec.exe /X{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}
Roxio Creator Copy-->MsiExec.exe /X{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}
Roxio Creator Data-->MsiExec.exe /X{0D397393-9B50-4c52-84D5-77E344289F87}
Roxio Creator EasyArchive-->MsiExec.exe /X{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}
Roxio Creator Tools-->MsiExec.exe /X{0394CDC8-FABD-4ed8-B104-03393876DFDF}
Roxio Express Labeler 3-->MsiExec.exe /X{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}
Roxio MyDVD Basic v9-->MsiExec.exe /X{938B1CD7-7C60-491E-AA90-1F1888168240}
Safari-->MsiExec.exe /I{40589552-3892-409E-B92C-9F5032A4B2F0}
SDK-->RunDll32 C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\11\00\Intel32\Ctor.dll,LaunchSetup "C:\Program Files\InstallShield Installation Information\{0DEA342C-15CB-4F52-97B6-06A9C4B9C06F}\setup.exe" -l0x9
Security Update for 2007 Microsoft Office System (KB951596)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {1AFF2298-CC00-4A3B-866A-C62B8373794E}
Security Update for 2007 Microsoft Office System (KB951944)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {797AE457-BA17-4BBC-B501-25FB3A0103C7}
Security Update for Microsoft Office Excel 2007 (KB951546)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {7399DD71-8E24-4E60-B6A8-6CED89C0AC26}
Security Update for Microsoft Office OneNote 2007 (KB950130)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {F1B2401C-B610-4BF2-AA1C-52C55827A8F4}
Security Update for Microsoft Office PowerPoint 2007 (KB951338)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {558B709B-821B-4FC5-90FC-9A8890641E77}
Security Update for Microsoft Office system 2007 (KB951808)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {8F375E11-4FD6-4B89-9E2B-A76D48B51E00}
Security Update for Microsoft Office system 2007 (KB954326)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {5F7F6FFF-395D-480E-8450-64F385D82C5F}
Security Update for Microsoft Office Word 2007 (KB950113)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {AD72BABE-C733-4FCF-9674-4314466191B9}
Security Update for Visio 2007 (KB947590)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {6BAD036C-261F-4BEF-96CF-C20678D07A41}
SimCity 4 Deluxe-->C:\Program Files\Maxis\SimCity 4 Deluxe\EAUninstall.exe
Snapfish Picture Mover-->MsiExec.exe /X{029B5901-1F27-4347-9923-E8ACC8F54E15}
Soft Data Fax Modem with SmartCP-->C:\Program Files\CONEXANT\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1\UIU32m.exe -U -ITrx200Cz.INF
SoulSeek Client 156c-->"C:\Program Files\Soulseek\uninstall.exe"
SpeechRedist-->MsiExec.exe /X{8795CBED-55E2-4693-9F14-84EC446935BE}
System Requirements Lab-->C:\Program Files\SystemRequirementsLab\Uninstall.exe
Unreal Tournament 2004-->C:\UT2004\System\Setup.exe uninstall "UT2004"
Update for Office 2007 (KB946691)-->msiexec /package {91120000-002F-0000-0000-0000000FF1CE} /uninstall {A420F522-7395-4872-9882-C591B4B92278}
VC 9.0 Runtime-->MsiExec.exe /I{A040AC77-C1AA-4CC9-8931-9F648AF178F6}
Ventrilo Client-->MsiExec.exe /I{789289CA-F73A-4A16-A331-54D498CE069F}
VLC media player 0.9.2-->C:\Program Files\VideoLAN\VLC\uninstall.exe
WeatherBug Gadget-->MsiExec.exe /I{209CDA54-D390-46A2-A97C-7BF61734418D}
WebView Livescope Viewer for PC Ver. 3.61-->C:\Windows\IsUninst.exe -f"C:\Program Files\Canon\WebView\Inst\WvHelper36\Uninst.isu" -c"C:\Program Files\Canon\WebView\Inst\WvHelper36\clwvaps.dll"
Windows Live OneCare safety scanner-->MsiExec.exe /X{FE0646A7-19D0-41B4-A2BB-2C35D644270D}
Windows Vista Upgrade Advisor-->MsiExec.exe /I{C6AA3FB7-804F-4808-AD91-B62D6ED9B788}
World of Warcraft-->C:\Program Files\Common Files\Blizzard Entertainment\World of Warcraft\Uninstall.exe
Wrath of the Lich King Beta-->C:\Program Files\Common Files\Blizzard Entertainment\Wrath of the Lich King\Uninstall.exe
Xvid 1.1.3 final uninstall-->"C:\Program Files\Xvid\unins000.exe"
ZoneAlarm Security Suite-->C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe

======Security center information======

AV: ZoneAlarm Security Suite Antivirus
FW: ZoneAlarm Security Suite Firewall
AS: ZoneAlarm Security Suite Anti-Spyware
AS: Windows Defender

======Environment variables======

"ComSpec"=%SystemRoot%\system32\cmd.exe
"FP_NO_HOST_CHECK"=NO
"OS"=Windows_NT
"Path"=%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;C:\hp\bin\Python;c:\Program Files\Common Files\Roxio Shared\DLLShared\;c:\Program Files\Common Files\Roxio Shared\9.0\DLLShared\;C:\Program Files\QuickTime\QTSystem\
"PATHEXT"=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
"PROCESSOR_ARCHITECTURE"=x86
"TEMP"=%SystemRoot%\TEMP
"TMP"=%SystemRoot%\TEMP
"USERNAME"=SYSTEM
"windir"=%SystemRoot%
"PROCESSOR_LEVEL"=6
"PROCESSOR_IDENTIFIER"=x86 Family 6 Model 15 Stepping 11, GenuineIntel
"PROCESSOR_REVISION"=0f0b
"NUMBER_OF_PROCESSORS"=4
"RoxioCentral"=c:\Program Files\Common Files\Roxio Shared\9.0\Roxio Central33\
"PLATFORM"=HPD
"PCBRAND"=Pavilion
"OnlineServices"=Online Services
"CLASSPATH"=.;C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
"QTJAVA"=C:\Program Files\Java\jre1.6.0_03\lib\ext\QTJava.zip
"tvdumpflags"=8

-----------------EOF-----------------

Logfile of random's system information tool 1.04 (written by random/random)
Run by Clay at 2008-10-21 10:16:16
Microsoft® Windows Vista™ Home Premium Service Pack 1
System drive C: has 230 GB (62%) free of 372 GB
Total RAM: 3071 MB (54% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:16:47 AM, on 10/21/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\WINDOWS\RtHDVCpl.exe
C:\WINDOWS\System32\jureg.exe
C:\Program Files\Portrait Displays\Pivot Software\wpCtrl.exe
C:\Program Files\Portrait Displays\HP My Display\dthtml.exe
C:\Windows\system32\schtasks.exe
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Portrait Displays\Pivot Software\floater.exe
C:\Program Files\Common Files\Portrait Displays\Shared\HookManager.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Users\Clay\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\ehome\ehmsas.exe
C:\hp\kbd\kbd.exe
C:\Users\Clay\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Clay\Desktop\Programs\RSIT.exe
C:\Users\Clay\Desktop\Programs\Clay.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.igoogle.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [hpsysdrv] c:\hp\support\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KbdStub.EXE
O4 - HKLM\..\Run: [OsdMaestro] "C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe"
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [SunJavaUpdateReg] "C:\Windows\system32\jureg.exe"
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe"
O4 - HKLM\..\Run: [DT HPW] C:\Program Files\Portrait Displays\HP My Display\DTHtml.exe -startup_folder
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Clay\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDow ... eqlab2.cab
O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://wwwimages.adobe.com/www.adobe.co ... nos/gp.cab
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Intel(R) Alert Service (AlertService) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\CCU\AlertService.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DQLWinService - Unknown owner - C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: HP Chasis Button Service (HPBtnSrv) - Unknown owner - c:\hp\HPEZBTN\HPBtnSrv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Intel DH Service (IntelDHSvcConf) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel(R) Software Services Manager (ISSM) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Intel(R) Viiv(TM) Media Server (M1 Server) - Unknown owner - C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe
O23 - Service: Intel(R) Application Tracker (MCLServiceATL) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Intel(R) Remoting Service (Remote UI Service) - Intel(R) Corporation - C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\WINDOWS\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8845 bytes

======Scheduled tasks folder======

C:\Windows\tasks\GoogleUpdateTaskUser.job
C:\Windows\tasks\Norton Internet Security - Run Full System Scan - Clay.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}]
Adobe PDF Reader Link Helper - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll [2006-10-23 62080]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
SSVHelper Class - C:\Program Files\Java\jre6\bin\ssv.dll [2008-10-14 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}]
Google Toolbar Helper - c:\program files\google\googletoolbar1.dll [2008-01-01 2403392]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java(tm) Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-10-14 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} - &Google - c:\program files\google\googletoolbar1.dll [2008-01-01 2403392]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"Windows Defender"=C:\Program Files\Windows Defender\MSASCui.exe [2008-01-19 1008184]
"hpsysdrv"=c:\hp\support\hpsysdrv.exe [2007-04-18 65536]
"KBD"=C:\HP\KBD\KbdStub.EXE [2006-12-08 65536]
"OsdMaestro"=C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe [2007-02-15 118784]
"RtHDVCpl"=C:\Windows\RtHDVCpl.exe [2008-01-15 4874240]
"HP Health Check Scheduler"=c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe [2007-05-24 71176]
"SunJavaUpdateReg"=C:\Windows\system32\jureg.exe [2007-09-25 54672]
""= []
"PivotSoftware"=C:\Program Files\Portrait Displays\Pivot Software\wpctrl.exe [2007-02-09 694008]
"DT HPW"=C:\Program Files\Portrait Displays\HP My Display\DTHtml.exe [2007-04-25 280064]
"Logitech Utility"=C:\Windows\Logi_MwX.Exe [2003-12-17 19968]
"Adobe Reader Speed Launcher"=C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [2008-01-11 39792]
"NvSvc"=C:\Windows\system32\nvsvc.dll [2007-08-28 86016]
"NvCplDaemon"=C:\Windows\system32\NvCpl.dll [2007-08-28 8473120]
"NvMediaCenter"=C:\Windows\system32\NvMcTray.dll [2007-08-28 81920]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-10-14 140696]
"ZoneAlarm Client"=C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe [2008-10-09 981904]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"swg"=C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe [2008-01-01 171448]
"ehTray.exe"=C:\Windows\ehome\ehTray.exe [2008-01-19 125952]
"Google Update"=C:\Users\Clay\AppData\Local\Google\Update\GoogleUpdate.exe [2008-09-02 133104]
"WMPNSCFG"=C:\Program Files\Windows Media Player\WMPNSCFG.exe [2008-01-19 202240]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
C:\Program Files\iTunes\iTunesHelper.exe [2008-03-30 267048]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
C:\Program Files\QuickTime\QTTask.exe [2008-03-28 413696]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Exif Launcher S.lnk]
C:\PROGRA~1\FINEPI~1\QUICKD~1.EXE [2007-01-30 303104]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^QuickBooks Delivery Agent.lnk]
C:\PROGRA~1\Intuit\QUICKB~1\COMPON~1\QBAgent\QBDAgent.exe [2000-05-15 118784]

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Snapfish Media Detector.lnk]
C:\PROGRA~1\SNAPFI~1\SNAPFI~1.EXE [2007-05-07 1273856]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\vsmon]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1
"EnableUIADesktopToggle"=0

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=145

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\EarthLink TotalAccess\TaskPanl.exe"="C:\Program Files\EarthLink TotalAccess\TaskPanl.exe:*:Enabled:Earthlink"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]

======List of files/folders created in the last 1 months======

2008-10-21 10:16:16 ----D---- C:\rsit
2008-10-15 20:48:41 ----D---- C:\622f4f1e0e9ff62a401f93
2008-10-14 18:26:12 ----A---- C:\Windows\system32\javaws.exe
2008-10-14 18:26:12 ----A---- C:\Windows\system32\javaw.exe
2008-10-14 18:26:12 ----A---- C:\Windows\system32\java.exe
2008-10-14 17:54:31 ----D---- C:\Program Files\Sun
2008-10-14 17:53:41 ----A---- C:\Windows\system32\deploytk.dll
2008-10-14 15:37:03 ----D---- C:\ProgramData\NOS
2008-10-14 15:37:03 ----D---- C:\Program Files\NOS
2008-10-14 08:58:48 ----D---- C:\ProgramData\WindowsSearch
2008-10-14 08:26:34 ----D---- C:\ProgramData\Blizzard
2008-10-10 22:36:57 ----D---- C:\ProgramData\WLInstaller
2008-10-04 10:43:54 ----D---- C:\ProgramData\Lavasoft
2008-10-04 10:43:54 ----D---- C:\Program Files\Lavasoft
2008-10-04 09:36:15 ----D---- C:\!KillBox
2008-10-04 09:00:07 ----D---- C:\ProgramData\Microsoft Corporation
2008-10-04 08:54:50 ----D---- C:\Program Files\Microsoft Windows Vista Upgrade Advisor
2008-10-02 11:50:38 ----D---- C:\Windows\pss
2008-09-24 21:46:57 ----D---- C:\Users\Clay\AppData\Roaming\vlc
2008-09-24 21:39:34 ----D---- C:\Program Files\VideoLAN
2008-09-24 19:32:48 ----D---- C:\Users\Clay\AppData\Roaming\DivX
2008-09-24 19:31:39 ----D---- C:\Users\Clay\AppData\Roaming\Yahoo!

======List of files/folders modified in the last 1 months======

2008-10-21 10:16:37 ----D---- C:\Windows\Temp
2008-10-21 10:15:39 ----D---- C:\Windows\Prefetch
2008-10-21 10:12:48 ----D---- C:\Windows\Internet Logs
2008-10-21 08:39:26 ----A---- C:\rollback.ini
2008-10-20 22:16:05 ----D---- C:\Users\Clay\AppData\Roaming\FUJIFILM
2008-10-20 14:30:44 ----SHD---- C:\System Volume Information
2008-10-16 09:32:33 ----D---- C:\Windows\system32\ZoneLabs
2008-10-15 20:52:12 ----D---- C:\Windows\system32\drivers
2008-10-15 20:52:10 ----D---- C:\Windows\System32
2008-10-15 20:50:21 ----D---- C:\WINDOWS
2008-10-15 20:48:56 ----D---- C:\Windows\system32\catroot
2008-10-15 20:47:30 ----SHD---- C:\Windows\Installer
2008-10-15 17:15:54 ----D---- C:\Windows\system32\catroot2
2008-10-15 17:15:21 ----D---- C:\Windows\Minidump
2008-10-15 07:50:57 ----D---- C:\Program Files\World of Warcraft
2008-10-14 18:26:12 ----D---- C:\Program Files\Java
2008-10-14 17:54:31 ----RD---- C:\Program Files
2008-10-14 15:37:04 ----SD---- C:\Windows\Downloaded Program Files
2008-10-14 15:37:03 ----HD---- C:\ProgramData
2008-10-09 18:28:47 ----D---- C:\Users\Clay\AppData\Roaming\MSN6
2008-10-09 14:25:34 ----A---- C:\Windows\zllsputility.exe
2008-10-09 14:25:26 ----A---- C:\Windows\system32\zpeng25.dll
2008-10-09 14:25:24 ----A---- C:\Windows\system32\zlcommdb.dll
2008-10-09 14:25:24 ----A---- C:\Windows\system32\zlcomm.dll
2008-10-09 14:25:24 ----A---- C:\Windows\system32\vsxml.dll
2008-10-09 14:25:22 ----A---- C:\Windows\system32\vswmi.dll
2008-10-09 14:25:22 ----A---- C:\Windows\system32\vsutil.dll
2008-10-09 14:25:22 ----A---- C:\Windows\system32\vsregexp.dll
2008-10-09 14:25:22 ----A---- C:\Windows\system32\vspubapi.dll
2008-10-09 14:25:22 ----A---- C:\Windows\system32\vsmonapi.dll
2008-10-09 14:25:20 ----A---- C:\Windows\system32\vsinit.dll
2008-10-09 14:25:20 ----A---- C:\Windows\system32\vsdata.dll
2008-10-07 17:30:09 ----A---- C:\tracert.txt
2008-10-04 10:43:18 ----D---- C:\Program Files\Common Files\Wise Installation Wizard
2008-10-04 09:02:31 ----D---- C:\Windows\inf
2008-10-04 09:02:31 ----A---- C:\Windows\system32\PerfStringBackup.INI
2008-10-02 12:00:09 ----D---- C:\PerfLogs
2008-09-24 19:44:42 ----D---- C:\Program Files\Yahoo!
2008-09-24 19:32:42 ----D---- C:\Program Files\DivX
2008-09-24 19:32:30 ----D---- C:\Program Files\Common Files\PX Storage Engine

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 KLIF;Kaspersky Lab Driver; C:\Windows\system32\DRIVERS\klif.sys [2008-09-18 148496]
R1 Vsdatant;Zone Alarm Firewall Driver; C:\Windows\system32\DRIVERS\vsdatant.sys [2008-10-09 293776]
R2 mdmxsdk;mdmxsdk; C:\Windows\system32\DRIVERS\mdmxsdk.sys [2006-06-19 12672]
R2 XAudio;XAudio; C:\Windows\system32\DRIVERS\xaudio.sys [2007-10-18 8704]
R3 e1express;Intel(R) PRO/1000 PCI Express Network Connection Driver; C:\Windows\system32\DRIVERS\e1e6032.sys [2008-01-15 218752]
R3 GEARAspiWDM;GEARAspiWDM; C:\Windows\System32\Drivers\GEARAspiWDM.sys [2008-01-29 16168]
R3 HSF_DP;HSF_DP; C:\Windows\system32\DRIVERS\HSX_DP.sys [2008-05-08 980992]
R3 HSXHWBS2;HSXHWBS2; C:\Windows\system32\DRIVERS\HSXHWBS2.sys [2008-05-08 266752]
R3 IntcAzAudAddService;Service for Realtek HD Audio (WDM); C:\Windows\system32\drivers\RTKVHDA.sys [2008-01-15 2047576]
R3 LHidFlt2;Logitech HID/USB Mouse Filter Driver; C:\Windows\system32\DRIVERS\LHidFlt2.Sys [2003-12-17 25505]
R3 LHidUsb;Logitech USB Receiver device driver; C:\Windows\System32\Drivers\LHidUsb.Sys [2003-12-17 37887]
R3 LMouFlt2;Logitech Mouse Class Filter Driver; C:\Windows\system32\DRIVERS\LMouFlt2.Sys [2003-12-17 70801]
R3 LUsbFilt;Logitech SetPoint KMDF USB Filter; C:\Windows\System32\Drivers\LUsbFilt.Sys [2008-02-29 28944]
R3 netr73;USB Wireless 802.11 b/g Adaptor Driver for Vista; C:\Windows\system32\DRIVERS\netr73.sys [2007-08-31 464384]
R3 nvlddmkm;nvlddmkm; C:\Windows\system32\DRIVERS\nvlddmkm.sys [2007-08-28 7574976]
R3 PdiPorts;Portrait Displays low level device driver; C:\Windows\System32\Drivers\PdiPorts.sys [2006-11-16 15920]
R3 usbscan;USB Scanner Driver; C:\Windows\system32\DRIVERS\usbscan.sys [2008-01-18 35328]
R3 winachsf;winachsf; C:\Windows\system32\DRIVERS\HSX_CNXT.sys [2008-05-08 661504]
R3 WUDFRd;WUDFRd; C:\Windows\system32\DRIVERS\WUDFRd.sys [2008-01-18 83328]
R3 xcbdaNtsc;ViXS Tuner Card (NTSC); C:\Windows\system32\DRIVERS\xcbda.sys [2007-09-07 156928]
S3 drmkaud;Microsoft Kernel DRM Audio Descrambler; C:\Windows\system32\drivers\drmkaud.sys [2008-01-18 5632]
S3 HdAudAddService;Microsoft 1.1 UAA Function Driver for High Definition Audio Service; C:\Windows\system32\drivers\HdAudio.sys [2006-11-02 235520]
S3 LCcfltr;Logitech USB Filter Driver; C:\Windows\System32\Drivers\LCcFltr.Sys [2003-12-17 14095]
S3 MSKSSRV;Microsoft Streaming Service Proxy; C:\Windows\system32\drivers\MSKSSRV.sys [2008-01-18 8192]
S3 MSPCLOCK;Microsoft Streaming Clock Proxy; C:\Windows\system32\drivers\MSPCLOCK.sys [2008-01-18 5888]
S3 MSPQM;Microsoft Streaming Quality Manager Proxy; C:\Windows\system32\drivers\MSPQM.sys [2008-01-18 5504]
S3 MSTEE;Microsoft Streaming Tee/Sink-to-Sink Converter; C:\Windows\system32\drivers\MSTEE.sys [2008-01-18 6016]
S3 USBAAPL;Apple Mobile USB Driver; C:\Windows\System32\Drivers\usbaapl.sys [2007-10-31 30464]
S3 usbaudio;USB Audio Driver (WDM); C:\Windows\system32\drivers\usbaudio.sys [2008-01-18 73088]
S3 WpdUsb;WpdUsb; C:\Windows\system32\DRIVERS\wpdusb.sys [2008-01-18 39936]
S4 WmiAcpi;Microsoft Windows Management Interface for ACPI; C:\Windows\system32\drivers\wmiacpi.sys [2006-11-02 11264]

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-10-04 611664]
R2 Apple Mobile Device;Apple Mobile Device; C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe [2007-10-31 110592]
R2 DQLWinService;DQLWinService; C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe [2006-09-03 208896]
R2 DTSRVC;Portrait Displays Display Tune Service; C:\Program Files\Common Files\Portrait Displays\Shared\DTSRVC.exe [2007-04-25 73728]
R2 HP Health Check Service;HP Health Check Service; c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe [2007-05-24 61440]
R2 HPBtnSrv;HP Chasis Button Service; c:\hp\HPEZBTN\HPBtnSrv.exe [2007-05-29 198240]
R2 LightScribeService;LightScribeService Direct Disc Labeling Service; c:\Program Files\Common Files\LightScribe\LSSrvc.exe [2007-05-15 79400]
R2 nvsvc;NVIDIA Display Driver Service; C:\Windows\system32\nvvsvc.exe [2008-05-02 118784]
R2 Pml Driver HPZ12;Pml Driver HPZ12; C:\Windows\System32\svchost.exe [2008-01-19 21504]
R2 vsmon;TrueVector Internet Monitor; C:\WINDOWS\System32\ZoneLabs\vsmon.exe [2008-10-09 2405776]
R2 XAudioService;XAudioService; C:\Windows\system32\DRIVERS\xaudio.exe [2007-10-18 386560]
S2 IntelDHSvcConf;Intel DH Service; C:\Program Files\Intel\IntelDH\Intel Media Server\Tools\IntelDHSvcConf.exe [2006-05-10 29696]
S3 AlertService;Intel(R) Alert Service; C:\Program Files\Intel\IntelDH\CCU\AlertService.exe [2006-09-11 188416]
S3 getPlus(R) Helper;getPlus(R) Helper; C:\Program Files\NOS\bin\getPlus_HelperSvc.exe [2008-08-29 33752]
S3 gusvc;Google Updater Service; C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe [2008-01-01 138168]
S3 IDriverT;InstallDriver Table Manager; c:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 iPod Service;iPod Service; C:\Program Files\iPod\bin\iPodService.exe [2008-03-30 504104]
S3 ISSM;Intel(R) Software Services Manager; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\ISSM.exe [2006-09-11 75264]
S3 M1 Server;Intel(R) Viiv(TM) Media Server; C:\Program Files\Intel\IntelDH\Intel Media Server\Media Server\bin\mediaserver.exe [2006-08-31 26624]
S3 MCLServiceATL;Intel(R) Application Tracker; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\MCLServiceATL.exe [2006-09-11 167936]
S3 odserv;Microsoft Office Diagnostics Service; C:\Program Files\Common Files\Microsoft Shared\OFFICE12\ODSERV.EXE [2007-08-24 443776]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2006-10-26 145184]
S3 Remote UI Service;Intel(R) Remoting Service; C:\Program Files\Intel\IntelDH\Intel Media Server\Shells\Remote UI Service.exe [2006-09-11 544256]
S3 RoxMediaDB9;RoxMediaDB9; c:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe [2007-05-11 887544]
S3 stllssvr;stllssvr; c:\Program Files\Common Files\SureThing Shared\stllssvr.exe [2007-05-03 74656]

-----------------EOF-----------------

Thanks for your help. =)
kryo
Active Member
 
Posts: 4
Joined: October 13th, 2008, 11:39 am

Re: Windows Vista Update freezes

Unread postby Katana » October 21st, 2008, 3:09 pm

REMOVE P2P PROGRAMS

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

SoulSeek Client

Please read the Guidelines for P2P Programs where we explain why it's not a good idea to have them.

Note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected.
The bad guys use P2P filesharing as a major conduit to spread their wares.

Go to Control Panel > Add/Remove Programs and uninstall the programs listed above (in red) NOW.


==============================================================================================


There is no obvious sign of malware, how long have you had this problem ?
What exactly happens, do the updates download but not install ?
Have you tried disabling Zonealarm Firewall ?
User avatar
Katana
MRU Teacher Emeritus
 
Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Windows Vista Update freezes

Unread postby kryo » October 21st, 2008, 5:26 pm

When i try to start the windows updater, the window pops up but stays blank and acts like it's loading. It will never actually load, and the only way i can stop it is by going through the task manager. After I use the task manager to stop it, all my desktop icons disappear for a few seconds then slowly re-appear. I've tried disabling Zone Alarm to no avail. This problem has been occurring for a couple months now, I'm sure there is some updates I'm needing but I can't get them. Also my computer has been taking 30 mins or more to shut down. Last Night it never did get past the log off sreen and i had to hold the power button down to turn it off.
kryo
Active Member
 
Posts: 4
Joined: October 13th, 2008, 11:39 am

Re: Windows Vista Update freezes

Unread postby Katana » October 25th, 2008, 5:59 pm

I do apologise for the delay, I didn't get notified of your reply.



Installed Programs

Please could you give me a list of the programs that are installed.
  • Start HijackThis
  • Click on the Misc Tools button
  • Click on the Open Uninstall Manager button.
You will see a list with the programs installed in your computer.
Click on save list button and specify where you would like to save this file.
When you press Save button a notepad will open with the contents of that file.
Simply copy and paste the contents of that notepad into your next post.
User avatar
Katana
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Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Windows Vista Update freezes

Unread postby kryo » October 25th, 2008, 6:27 pm

2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
2007 Microsoft Office Suite Service Pack 1 (SP1)
Activation Assistant for the 2007 Microsoft Office suites
Ad-Aware
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 8.1.2
Adobe Shockwave Player
Apple Mobile Device Support
Apple Software Update
DivX Codec
DivX Converter
DivX Player
DivX Web Player
Enhanced Multimedia Keyboard Solution
FUJIFILM FinePixViewer S Ver.2.1
getPlus(R) for Adobe
Google Earth
Google Gears
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Hardware Diagnostic Tools
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
HijackThis 2.0.2
HP Active Support Library
HP Active Support Library 32 bit components
HP Customer Experience Enhancements
HP Customer Feedback
HP Easy Setup - Frontend
HP My Display
HP On-Screen Cap/Num/Scroll Lock Indicator
HP Photosmart Essential 2.01
HP Picasso Media Center Add-In
HP Print Diagnostic Utility
HP Product Detection
HP Total Care Advisor
Intel(R) Network Connections Drivers
Intel® Viiv™ Software
iTunes
Java(TM) 6 Update 10
Java(TM) 6 Update 3
Java(TM) 6 Update 7
Java(TM) SE Runtime Environment 6 Update 1
Logitech MouseWare 9.79.1
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
MSN
MSN Messenger 7.0
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB941833)
muvee autoProducer 6.0
My HP Games
Next Generation Visualisations
NVIDIA Drivers
OpenOffice.org Installer 1.0
Pivot Software
Python 2.5
QuickBooks Pro 2000
QuickTime
Realtek High Definition Audio Driver
Rhapsody
Rhapsody Player Engine
Roxio Activation Module
Roxio Creator Audio
Roxio Creator Basic v9
Roxio Creator Copy
Roxio Creator Data
Roxio Creator EasyArchive
Roxio Creator Tools
Roxio Express Labeler 3
Roxio MyDVD Basic v9
Safari
SDK
Security Update for 2007 Microsoft Office System (KB951596)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for Microsoft Office Excel 2007 (KB951546)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office system 2007 (KB951808)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office Word 2007 (KB950113)
Security Update for Visio 2007 (KB947590)
SimCity 4 Deluxe
Snapfish Picture Mover
Soft Data Fax Modem with SmartCP
SpeechRedist
System Requirements Lab
Unreal Tournament 2004
Update for Office 2007 (KB946691)
VC 9.0 Runtime
Ventrilo Client
VLC media player 0.9.2
WeatherBug Gadget
WebView Livescope Viewer for PC Ver. 3.61
Windows Live OneCare safety scanner
Windows Vista Upgrade Advisor
World of Warcraft
Wrath of the Lich King Beta
Xvid 1.1.3 final uninstall
ZoneAlarm Security Suite
kryo
Active Member
 
Posts: 4
Joined: October 13th, 2008, 11:39 am

Re: Windows Vista Update freezes

Unread postby Katana » October 25th, 2008, 6:32 pm

Malwarebytes' Anti-Malware

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt


Active Scan
Your Antivirus and/or Antispyware may give a warning during the scan. This is perfectly normal
NOTE:- Vista users should start IE by Start(Vista Orb) >> Internet Explorer >> Right-Click Run As Admin
Please go to this site Link >> ActiveScan << LINK
  • Click the Scan Now button
  • Follow the prompts to install the Active X if necessary
  • Go and make a cup of tea/coffee/beverage of your choice and watch some TV :)
  • When the scan is finished, a report will be generated
  • Next to Scan Details click the small Save button and save the report to your desktop.
  • Please post the report in your reply.
User avatar
Katana
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Posts: 6412
Joined: November 10th, 2006, 5:00 pm
Location: Manchester

Re: Windows Vista Update freezes

Unread postby Gary R » October 30th, 2008, 11:57 am

Due to lack of response this topic is now closed.

If you still need help open a new thread in the Malware Removal forum and wait for a new helper.

If you have been helped and wish to donate to help with the costs of this volunteer site, please read Donations For Malware Removal

Gary R
User avatar
Gary R
Administrator
Administrator
 
Posts: 21861
Joined: June 28th, 2005, 11:36 am
Location: Yorkshire
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